MINI Cooper Complaints

4,588 consumer complaints on file.

#10811178December 18, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 MINI COOPER S COUNTRYMAN. THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO START. THE CONTACT MENTIONED THAT THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,900. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810834December 17, 2015
ENGINE
IN THE SPRING 2014 I PURCHASED A 2008 MINI COOPER 2D HATCH WITH AROUND 98,0000 MILES FOR $14,000 WITH WARRANTY IN IVRINGTON, NJ FROM SPRINGFIELD AUTO GROUP AUTO SALES. IN JANUARY 2015 I HAD A TUNE UP DONE AND THE MECHANIC REPORTED TO ME AFTER DOING A ENGINE DIAGNOSTIC TEST THAT THERE WAS A PROBLEM WITH MY IMMEDIATELY REPORTED THE PROBLEM TO MY WARRANTY COMPANY THAT WAS PROVIDED THROUGH MY THE CAR LOAN COMPANY CREDIT ACCEPTANCE. THE WARRANTY COMPANY REFUSED TO PAY FOR ENGINE TO BE DROPPED OUT OF THE CAR TO FIND OUT WHAT THE PROBLEM WAS. THEY ADVISE ME THAT I WOULD HAVE TO PAY FOR THE ENGINE TO BE DROPPED OUT OF THE CAR TO BE AND CHECKED OUT BEFORE THEY PAY FOR ANYTHING. IN OCTOBER 2015 THE MINI COOPER ENGINE FINALLY BROKE DOWN WHILE DRIVING I HAD TO PULLED IT OVER WHILE DRIVING UP ROUTE 280. THE WRECKER SERVICE TOOK THE MINI TO A MECHANIC. THE MECHANIC STATED THE TIMING CHAIN HAD BROKE AND THERE WAS MAJOR ENGINE DAMAGE AND THE REPAIR BILL WILL BE FROM 2K TO REBUILD THE ENGINE AND 8K FOR A NEW ONE AND I STILL OWN 11K TO BANK FOR THE CAR. THE CAR HAS APPROXIMATELY 106K MILES ON IT. I'VE HEARD OF A LOT OF COMPLAINTS WITH THOSE MINIS WITH THOSE SAME ISSUES HAPPENING ANYWHERE FROM 30K MILES TO OVER 100K MILES FROM 2007-2010 MODELS. NOTHING ELSE HAS BEEN SPENT ON THE CAR FOR REPAIR. I'M NOT WASTING ANYMORE MONEY ON THAT JUNK MINI COOPER. IT'S TO LATE FOR THE LEMON LAW TO BE APPLIED. CAN ANYTHING GET DONE SO THAT I CAN IMPLEMENT A LAWSUIT AND RECEIVE ANY MONEY FOR THAT FROM BMW OR AND THE DEALER OR IS IT A WASTE OF TIME? THANK YOU IN ADVANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810210December 15, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2009 MINI COOPER. THE CONTACT STARTED THE IGNITION AND THE FRONT PASSENGER'S SIDE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INFORMED THAT THE FRONT PASSENGER SIDE OCCUPANT DETECTION MAT WOULD NEED TO BE REPLACED WHICH INVOLVED DISABLING THE SEAT. THE VEHICLE WAS NOT INCLUDED UNDER NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS). THE CONTACT MENTIONED THAT THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810528December 15, 2015
STEERING
TL* THE CONTACT OWNS A 2003 MINI COOPER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V6600000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING 5 MPH WHEN ATTEMPTING TO TURN THE VEHICLE, THE STEERING WHEEL MALFUNCTIONED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THE VEHICLE, BUT THE RESULTS WERE UNKNOWN. THE VEHICLE WAS REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810059December 14, 2015
AIR BAGS, ELECTRICAL SYSTEM, SEATS
PASSENGER SIDE AIRBAG LIGHT ON. HAS BEEN ON FOR MONTHS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810077December 14, 2015
STEERING
THE POWER STEERING IN THE CAR HAS STOPPED WORKING, VERY HARD TO TURN THE WHEEL. I JUST REPLACED THE ALTERNATOR AND BATTERY DUE TO THE BATTERY NOT CHARGING CORRECTLY, NOW THE ELECTRIC POWER STEERING PUMP HAS FAILED AND THE BATTERY LIGHT ON THE CONSOLE HAS TURNED ON. I NOTICED THAT THERE IS A RECALL FOR 2002 - 2005 CARS OF THE SAME TYPE FOR THIS REASON. I BELIEVE THE PROBLEM TO BE THE SAME AND WOULD LIKE THE RECALL EXTENDED TO AT LEAST THE 2006 YEAR MODEL. WE WENT INTO AN OFFICE AND WHEN WE CAME OUT THE POWER STEERING IS NOT WORKING. WE DROVE IT HOME AND ARE NOW WAITING ON THE PARTS TO REPLACE THE POWER STEERING PUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810168December 14, 2015
AIR BAGS, STEERING
I HAVE A SAFETY RECALL (NO. 25V-205), AN AIR BAG PROBLEM, ISSUED LAST JUNE AND HAVE NOW RECEIVED ANOTHER RECALL ((15V-660). THE FIRST RECALL HAS YET TO BE REPAIRED.THE AIR BAG "OFF" LIGHT IS ON ALL THE TIME. I HAVE CONTACTED MINI AND THE DEALER TWICE AND THEY TELL ME THERE IS NOT A FIX YET. I THINK 6 MONTHS IS LONG ENOUGH FOR AN AIR BAG PROBLEM. I HAVE NOT HAD A PROBLEM WITH THE SECOND RECALL, A STEERING PROBLEM, BUT I ASSUME IT COULD HAPPEN. I AM CONCERNED THAT THE COMBINATION OF THESE TWO CREATES AN EXTRA DANGEROUS CONDITION. I ASKED MINI IF THEY WOULD PAY FOR A RENTAL WHEN I NEEDED TO HAVE A PASSENGER. THEY REFUSED. THIS IS MY ONLY VEHICLE AND I HAVE NO OTHER CHOICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809922December 13, 2015
ENGINE
TIMING CHAIN REPLACED AT 32K, JUST FAILED AGAIN AT 92K WITH MOBIL ONE OIL AND FILTER CHANGES EVERY 5K MILES. CHAIN JUMPED IN GARAGE DURING SHUT DOWN OF ENGINE. WOULD NOT RESTART. I CHECKED SPARK, FUSES FOR PRIMARY FUEL PUMP AND MADE A JUDGEMENT THAT IT WAS A FAILURE OF THE HIGH PRESSURE FUEL PUMP AND TOWED IT TO THE DEALER FOR WARRANTY REPLACEMENT. GOT THE CALL THE TIMING CHAIN JUMPED A LINK AND I WOULD NEED A REPLACEMENT AGAIN. CAN'T BELIEVE IT . THIRD CHAIN WITH GOOD LUBRICATION MAINTENANCE IN UNDER 92K.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809403December 10, 2015
ENGINE
TL* THE CONTACT OWNS A 2010 MINI COOPER CLUBMAN. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT COMPLETELY OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING BELT WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809022December 8, 2015
AIR BAGS
SAME ISSUE AS MANY OTHERS HAVE REPORTED. RECENTLY PURCHASED WITH 68K MILES. THE PASSENGER AIR BAG INDICATOR REMAINS ON NO MATTER IS A PASSENGER IS SITTING THERE OR NOT. AIR BAG SEAT MAT SENSOR ON THE PASSENGER SIDE NEEDS REPLACEMENT BUT THE DEALERSHIP REPORTED THAT THERE ARE NO SEAT REPLACEMENTS AVAILABLE OR EVEN IN PRODUCTION. NOR IS THERE A POSSIBLE DATE FOR A REPLACEMENT. THERE IS NO WAY TO MAKE THE CAR SAFE TO TRANSPORT PASSENGERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808685December 7, 2015
ENGINE
THE WATER PUMP AND THERMOSTAT IN THIS VEHICLE FAILED. AFTER GETTING IT REPLACED AT THE DEALER I LEARNED LATER THERE IS A RECALL (THAT HAD ALREADY BEEN COMPLETED). I ALSO LEARNED THAT THE THERMOSTAT MAY HAVE BEEN COVERED BY THE FEDERAL EMISSIONS WARRANTY (THE DEALER SAID IT WASN'T BECAUSE THE LIGHT WASN'T ON).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808712December 7, 2015
STEERING
TL* THE CONTACT OWNS A 2005 MINI COOPER S. WHILE IN PARK, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE AFTER THE VEHICLE WAS TURNED OFF. THE CONTACT HAD TO DISCONNECT THE BATTERY CABLE TO GET THE NOISE TO STOP. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000. ...UPDATED 02/19/16 *BF... UPDATED 05/03/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808843December 7, 2015
AIR BAGS, POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2008 MINI COOPER. WHEN SHIFTING INTO FIRST GEAR, THE VEHICLE EASILY SWITCHED INTO THE REVERSE POSITION. THE CONTACT WAS INVOLVED IN A CRASH. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 46,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10807675December 1, 2015
STEERING
INTERMITTENT STEERING LOSS WHILE DRIVING. MINI IS AWARE OF ISSUE... OFFERS NO FIX. LOW MILEAGE. FAILURE HAPPENED WHILE DRIVING TURNING AND NOT TURNING. NO WARNING LIGHTS OR DASHBOARD WARNING OR MESSAGE. AFTER SOME RESEARCH, IT APPEARS MINI IS AWARE AND VERY HIGH PETE STAGE OF OWNERS HAVE EXPERIENCED THE SAME .... DEATHS HAVE BEEN REPORTED .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807750December 1, 2015
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
MY 2015 MINI COOPER 4 DOOR HARDTOP WAS PARKED IN MY GARAGE. I STARTED IT BUT HAD NOT PUT IT INTO GEAR YET. I OPENED THE DOOR AND GOT OUT (CAR DIDN'T BUDGE) AND AS I WALKED BACK TOWARDS THE REAR, THE CAR LURCHED OUT OF PARK AND REVERSED WHICH CAUSED IT TO PIN ME IN BETWEEN THE CAR AND THE GARAGE BEAM AS IT CONTINUED TO ROLL QUICKLY BACKWARDS AS IF SOMEONE WAS ACCELERATING. WHEN CONTACTING MINI, THEY HAD ONE OF THEIR INSPECTORS COME (NO DOCUMENTATION PROVIDED TO ME). I WAS CALLED (AGAIN NO DOCUMENTATION) AND TOLD THAT THE ENGINEER FOUND NO FAULT IN THE TRANSMISSION OR ELECTRICAL SYSTEM AND THAT THIS WAS NOT A DEFECT. THEY HAVE SINCE BEEN UNRESPONSIVE WITH PROVIDING DOCUMENTATION, HAVEN'T BEEN ALE TO ACQUIRE PARTS TO FIX MY DAMAGED VEHICLE AND REFUSE TO ACKNOWLEDGE THAT THERE IS SOMETHING WRONG WITH SELLING A CAR THAT CAN KILL PEOPLE AND TO NOT HAVE PARTS FOR 4 MONTHS! I HAD MY CAR FOR A TOTAL OF 2 MONTHS TOTAL DRIVE TIME. IT'S BEEN IN THE SHOP FOR 4 MONTHS WITH NO RESOLUTION IN SIGHT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10807768December 1, 2015
ENGINE
ON 15 AUG 2015 I PURCHASED A 2008 MINI COOPER 2D HATC WITH 122,629 MILES FOR $6,325 WITH NO WARRANTY IN STANFORD, NC FROM KARAS AUTO SALES, INC. ON 27 OCT 2015 THE MINI COOPER BROKE DOWN WHILE DRIVING AND PULLED IT OVER BESIDE THE ROAD. THE WRECKER SERVICE TOOK THE MINI TO A MECHANIC. THE MECHANIC STATED THE TIMING CHAIN HAD BROKE AND THERE WAS MAJOR ENGINE DAMAGE AND THE REPAIR BILL WILL BE FROM 8K TO 10K IN REPAIR COST. MINI HAD APPROXIMATELY 125K MILES ON IT. I'VE HEARD OF A LOT OF COMPLAINTS WITH THOSE MINIS WITH THOSE SAME ISSUES HAPPENING ANYWHERE FROM 30K MILES TO OVER 100K MILES FROM 2007-2010 MODELS. NOTHING ELSE HAS BEEN SPENT ON THE CAR FOR REPAIR. I'M NOT WASTING ANYMORE MONEY ON THAT JUNK MINI COOPER. IT'S TO LATE FOR THE LEMON LAW TO BE APPLIED. CAN ANYTHING GET DONE SO THAT I CAN IMPLEMENT A LAWSUIT AND RECEIVE ANY MONEY FOR THAT FROM BMW OR AND THE DEALER OR IS IT A WASTE OF TIME? THANK YOU IN ADVANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807457November 30, 2015
STEERING
THE POWER STEERING LOCKED UP AND IS IMPOSSIBLE TO TURN. MY WIFE WAS DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807571November 30, 2015
ENGINE
AS MANY OTHERS HAVE POSTED HERE, MY ENGINE BEGAN RATTLING LOUDLY WHEN I WOULD START IT UP. TO ALLEVIATE THIS, I WOULD TOP OFF THE OIL AND GET FREQUENT OIL CHANGES, IN FACT, MORE OFTEN THAN MINI/BMW SUGGESTED IT SHOULD GET AN OIL CHANGE. THIS WOULD USUALLY TAKE CARE OF THE RATTLE. ONE NIGHT, THE ENGINE RATTLE KEPT INCREASING AND SUDDENLY THE CAR STOPPED IN THE MIDDLE OF A BUSY STREET JUST 20 FEET FROM RAILROAD TRACKS WITHOUT ANY WARNING LIGHTS OR INDICATIONS WHATSOEVER. I HAD IT TOWED TO A NEARBY MECHANICS SHOP I TRUST (NOT THE DEALERSHIP). THE TIMING CHAIN HAD BROKEN AND BENT THE VALVES AND I'M IN THE PROCESS OF HAVING A NEW ENGINE PUT IN (WITH THE SAME FAULTY TIMING CHAIN) TO THE TUNE OF $6,500. I CALLED MINI/BMW USA BECAUSE MY MECHANIC SAID HE'S SEEN THIS PROBLEM FREQUENTLY IN MY MODEL. MINI SAID THEY WOULD NOT DO ANYTHING FOR ME UNLESS THE CAR WAS DIAGNOSED BY THE MINI DEALERSHIP, AND EVEN THEN THERE WOULD BE NO GUARANTEE THEY WOULD COVER ANYTHING BECAUSE OF "MY VEHICLE'S AGE." MINI/BMW USA WOULDN'T EVEN ACKNOWLEDGE THAT THERE HAVE BEEN FREQUENT REPORTS OF TIMING TENSIONER/CHAINS HAVING PROBLEMS. I'M EVEN MORE SURPRISED HOW FREQUENT THIS PROBLEM IS NOW THAT I'M LOOKING ON THE NHTSA WEBSITE. THIS NEEDS TO BE A RECALL AND SOMETHING THAT MINI/BMW SHOULD COVER AND RESPOND TO, SINCE THERE HAVE BEEN SEVERAL CLASS ACTION LAWSUITS AGAINST THE COMPANY BECAUSE OF THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807575November 30, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT NO LONGER DETECTED THAT A PASSENGER WAS OCCUPYING THE SEAT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SEAT OCCUPANT DETECTION MAT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807103November 26, 2015
EXTERIOR LIGHTING
THE SOCKET THAT GOES IN THE BULB FOR THE HEADLIGHTS ARE BURNED ON BOTH HEADLIGHTS. THE BULBS HAVE BEEN REPLACED AND BECAUSE OF THE BURNED SOCKET THAT CONNECTS TO THE HEADLIGHT APPARENTLY IS UNABLE TO SEND A SIGNAL TO THE BULB AND NO ONE SEEMS TO KNOW HOW TO FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to MINI Cooper