MINI Cooper Complaints

4,588 consumer complaints on file.

#11114985July 31, 2018
ENGINE
MY VEHICLE IS CURRENTLY @ BRAMAN BMW WPB (5612423210) FOR A TIMING CHAIN PROBLEM WHICH WAS UNDER RECALL. THE SERVICE ADVISOR CALLED ME AND NOTIFIED ME THAT THE TIMING CHAIN BROKE INSIDE THE ENGINE & COMPLETELY DESTROYED THE MOTOR. TE TIMING CHAIN JOB ALONE ESTIMATE IS $3800, BUT THEYVE NOTIFIED ME THAT THE ENGINE IS UNREPAIRABLE & MUST BE REPLACED! THEY ALSO FAILED TO ACKNOWLEDGE THAT THIS HAPPEN WHILST DRIVING ON AN INTERSTATE, ALMOST CAUSING A HUGE ACCIDENT!! PLEASE HELP!! MINI APPARENTLY CARES MORE ABOUT MONEY THAN LIVES!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114990July 31, 2018
ENGINE
TL* THE CONTACT OWNS A 2007 MINI COOPER S. THE CONTACT STATED THAT THERE WAS A CATASTROPHIC ENGINE FAILURE WITHOUT WARNING. THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS TOWED TO BRAMAN MINI OF PALM BEACH (2815 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409, (561) 257-4774). THE DEALER INDICATED THAT THE MANUFACTURER SERVICE CAMPAIGN WAS ONLY TO ADDRESS REPLACING THE TIMING CHAIN AND THAT THE REPLACEMENT OF THE ENGINE ASSEMBLY WAS NOT INCLUDED IN THE MANUFACTURER'S GUIDELINES OF THE SERVICE CAMPAIGN. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER TO DETERMINE IF THEY COULD APPROVE THE DEALER REPLACING THE TIMING CHAIN AND THE ENGINE ASSEMBLY. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114462July 30, 2018
POWER TRAIN
BEFORE I BOUGHT THE CAR IT WAS REAR-ENDED FROM LOSING SPEED BECAUSE THE TRANSMISSION WAS SLIPPING. THIS IS IN THE DESIGN OF THIS YEAR OF MINI COOPER AS I AM FINDING THAT IT IS ON THE INTERNET AS JUST A BAD DESIGN. I CAN'T GET ANYONE TO WORK ON IT FOR A REASONABLE PRICE. I'M HOPING THERE'S SOME HELP OUT THERE FOR UNSUSPECTING INNOCENT PEOPLE LIKE ME WHO THOUGHT THEY WERE GETTING A GOOD CAR AND NOW IT IS JUST UNSAFE AS I HAVE HAD TO TOW IT 3 TIMES NOW AND I'VE ONLY HAD IT SINCE MAY OF THIS YEAR 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114549July 30, 2018
AIR BAGS
I GOT THE AIR BAD WARNING A FEW MONTHS AGO WHILE DRIVING THE SIGNAL WITH A LIL AIRBAG ON MY DASH BOARD. I CALLED THE DEALER TOOK IT IN AND THE DEALER SAID MY CAR WAS OUT OF WARRANTY. THEY DIDN'T CHECK TO SEE IF THIS ISSUE WAS A RECALL THEY JUST CARED ABOUT FIXING IT IF I PAID THEM. SINCE THEN I GET THE AIRBAG WARNING EVERY TIME THE CAR IS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114053July 27, 2018
ENGINE
CONFIRMED WITH MECHANIC FAULTY ELECTRIC AUXILIARY WATER PUMP, HOWEVER, MY VIN IS NOT LISTED IN THIS EXACT ISSUE THAT IS BEING RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114064July 27, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2012 MINI COOPER COUNTRYMAN. THE CONTACT STATED THAT THE TEMPERATURE GAUGE INDICATOR FLASHED TO TURN THE VEHICLE OFF DUE TO OVERHEATING. THE DEALER (MINI COOPER OF ALEXANDRIA, 5990 DUKE ST, ALEXANDRIA, VA 22304, (703) 751-4630) WAS CONTACTED AND INDICATED THAT THE VEHICLE WAS EXCLUDED FROM ANY RECALL CAMPAIGNS. THE DEALER DID NOT DIAGNOSE THE VEHICLE, BUT ADVISED THE CONTACT TO SCHEDULE AN APPOINTMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000. *TT CONSUMER STATED OTHER MINI COOPER COUNTRYMAN VEHICLES, SAME YEAR, MAKE, AND MODEL HAD RECALLS FOR THIS EXACT ISSUE,HOWEVER, THIS VIN WAS NOT INCLUDED IN THE RECALL. RECALL 18V248000- ELECTRIC AUXILLARY WATER PUMP FAILS AND OVER HEATS-MINI COOPER COUNTRYMAN S 2012 AFFECTED. MY VIN NOT INCLUDED IN THE RECALL,DESPITE EXPERIENCING THIS EXACT ISSUE. WATER PUMP AND RELEVANT PARTS. UPDATED 10/9/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114224July 27, 2018
ENGINE
ENGINE MAKE A KNOCKING SOUND WHEN COLD AND GETS LAUGHTER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113824July 26, 2018
ENGINE
THE VEHICLE LOST POWER WHILE DRIVING ON THE HIGHWAY AND A MINI DEALERSHIP HAS CONFIRMED THAT THE TIMING CHAIN IS THE PROBLEM ALONG WITH THE VALVES (POSSIBLY CAUSED BY THE TIMING BEING OFF). MULTIPLE CONVERSATIONS WITH MINI CUSTOMER RELATIONS HAVE GOTTEN NO WHERE AND THE MANUFACTURER REFUSES TO TAKE RESPONSIBILITY FOR THE KNOWN ISSUES WITH THE TIMING CHAIN IN THIS VEHICLE. DESPITE A CLASS ACTION LAWSUIT SPECIFICALLY ABOUT THE TIMING CHAIN, NO RECALL HAS BEEN ISSUED AND THE MANUFACTURER REFUSES TO ASSIST CUSTOMERS WITH NECESSARY REPAIRS TO THIS DEFECTIVE PART (AND OTHER DAMAGE CAUSED BY THE DEFECT). THESE TIMING CHAIN ISSUES ARE NOT ONLY AN UNDUE BURDEN ON THE CONSUMER, THEY CAN BE POTENTIALLY FATAL IF A TIMING CHAIN FAILS AT AN UNFORTUNATE MOMENT. MINI NEEDS TO ISSUE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113558July 25, 2018
UNKNOWN OR OTHER
HORN IS NOT WORKING. MY HUSBAND HAS THE SAME MAKE AND MODEL AND HIS IS NOT WORKING AS WELL. I WAS ON MY WAY TO WORK AND TRIED TO HONK, ON A FEW OCCASIONS, AT OTHER DRIVERS THAT WERE ABOUT TO HIT ME BUT THE HORN DIDN'T WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112928July 22, 2018
ENGINE, UNKNOWN OR OTHER
'DEATH RATTLE,' A RATTLING SOUND THAT COMES FROM THE PASSENGER SIDE OF THE VEHICLE. 002D50 DME:SUPER KNOCKING 002D9C DME: KNOWCKSENSOR, SIGNAL CAR RUNS ROUGH FOUND SUPER KNOCKING PLAUSIBLITY FAULTS AND RATTLING FROM THE ENGINE. TIMING CHANIN IS FAULTY REPLACED TIMING CHAIN CRANKSHAFT PULLEY BOLT TIMING CHAIN KIT CHAIN GUIDE BOLT SEAL CHAIN GUIDE BOLT SEAL TIMING RAIL BOLT CAMSHAFT BOLT CAMSHAFT BOLT SPARK PLUG ILZKBR7B-8D TIMING RAIL BOLT VALVE COVER GASKET SET BROKEN TIMING CHAIN GUIDE ==COMPLAINT== BROKEN TIMING CHAIN GUIDE IN OIL PAN ==CAUSE== CORRECTION: REMOVED OIL PAN, CLEANED CLOGGED OIL PUMP AND RESEALED OIL PAN CHEMICAL GASKET BMW OIL SERVICE COST OF ALL REPAIR IS LABOR$1450.00 PARTS$534.89 TAX$52.15 TOTAL$1922.04 PAID$1922.04
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112588July 20, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
MY 2009 MINI COOPER S MADE RATTLE NOISE AND THE WHOLE TIMING CHAIN GOT REPLACED PLUS THE THERMOSTAT HOUSE AND WATER PUMP! THE ENGINE LIGHT STILL KEEPS ON AFTER TROUBLE-SHOOTING BY MY MECHANICS, WHICH MIGHT BE THE COMPUTER ISSUE WHICH HAS TO BE FIGURED OUT SOON! THE TIMING CHAIN ISSUE SHOULD BE UNDER FULLY-COVERED BY MANUFACTURER SINCE TOO MANY MINI COOPER OWNER HAVE THE SAME PROBLEM AND PAID THOUSAND OF DOLLARS TO FIX IT! MY MINI IS ONLY ABOUT 55K MILES AND ALREADY HAS TIMING CHAIN ISSUE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112041July 17, 2018
AIR BAGS
MY INSURANCE HAS ASKED ME TO FILE THIS COMPLAINT AS MY VEHICLE'SAIRBAGS DEPLOYED AT AN IMPACT UNDER 5 MPH LEADING TO THE CONCLUSION THAT THE AIRBAG SENSOR IN MY CAR IS FAULTY.ON FRIDAY, JULY 6TH AT 10:15 AM I WAS DRIVING ON THE 405 N IN BUMPER TO BUMPER FREEWAY TRAFFIC, IT WAS A CLEAR DAY WITH GOOD VISIBILITY AND ROAD CONDITIONS. THE TWO VEHICLE'S INVOLVED IN THE MINOR COLLISIONWERE MY 2014 MINI COUNTRYMAN AND A 2017 INFINITY. MANYCARS WERE CUTTING OVER TO THE RIGHT TO GET ONTO THE UPCOMING 55 NORTH AND SOUTHBOUND INTERCHANGE HIGHWAY. ASI WAS MERGING TO THE LEFT A GREY CAR SPED BY TO MERGE RIGHT CAUSING ME TO MERGE BACK INTO MY LANE. HOWEVER, THE WHITE INFINITY AHEADHAD HIT THE BRAKES CAUSING ME TOTAP HER REAR BUMPER AT AN IMPACT UNDER 5 MPH. THEN THE THREE DRIVER'S SIDE AIRBAGS DEPLOYED. I IMMEDIATELY CALLED 911 AND THEY TRANSFERRED ME TO THE CHP. AFTER HANGING UP, I GOT OUT OF MY CAR AND THE OTHER DRIVER AND IEXCHANGED INFORMATION. THE OTHER DRIVER LEFT WITHIN 5 MINUTES AS HERBUMPER WAS LEFT WITH ONLY A MINOR SCRATCH, AND NO DENTS OR BUMPS.I GOT BACK IN MY VEHICLE AND WAITED FOR THE CHP. WHEN THE OFFICER ARRIVED, HE PUSHED MY CAR TO THE RIGHT SIDE OF THE ROAD. WE WAITED FOR THE AAA TOW TRUCK. NO ACCIDENT REPORT WAS TAKEN AS THERE WAS NO ACCUSATIONS OR INJURY. THE TOW TRUCK DROVE MY VEHICLE TO THE NEAREST MINI DEALERSHIP.MY INSURANCE COMPANY WANTS TO MOVE FORWARD AND FIX BOTH CARS' MINOR DAMAGE AND REPAIR MY VEHICLE'S AIRBAGS. THECOST PER AIRBAG RANGES FROM $1000 TO $2000.HOW VERY UNFORTUNATE GIVEN THE EXTREMELY MINOR DAMAGE INVOLVED.FROM WHAT I HAVE GATHERED, I'VE FOUND THAT AIRBAGSARE TO DEPLOY AT AN ABSOLUTE MINIMUM SPEED OF 10 MPH. GIVEN THE FACT THAT THE AFOREMENTIONED COLLISION OCCURRED BELOW 10 MPH, IT IS THEREFORE TO BE ASSUMED THAT SOME SORT OF ERROR OCCURRED CAUSING THE DEPLOYMENT OF MY VEHICLE'S AIRBAGS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11111783July 16, 2018
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION, AIR BAGS
TAKATA RECALL. PASSENGER AIRBAG LIGHT PERMANENTLY ON. MECHANIC DIAGNOSED AND SAY IT WILL BE $1400 TO REPLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111416July 15, 2018
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE, AIR BAGS
AIR BAG WARNING LIGHT ON SPEEDOMETER IS ON. I HAVE HAD IT RESET AND IT COMES BACK ON. THE FAILURE CODE IS "93B1 HEAD AIRBAG, FRONT PASSENGER." WHAT HAS FAILED HAS NOT BEEN DETERMINED YET. THE VEHICLE MILEAGE IS 112,000 MILES. THIS WARNING CAME ON WHILE THE VEHICLE WAS STATIONARY, PARKED.WHEN THE CODE IS RESET, IT WILL STAY OFF FOR AWHILE AND THEN RETURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110711July 11, 2018
ENGINE
TL* THE CONTACT OWNS A 2010 MINI COOPER. WHILE DRIVING 45 MPH, THE VEHICLE MADE AN ABNORMAL NOISE. AFTER SAFELY PULLING THE VEHICLE OFF THE ROAD, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO BLUE RIDGE MOTOR WORK (2424 FORT HENRY DR., KINGSPORT, TN) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST DUE TO NO RECALLS BEING ATTRIBUTED TO THE VIN. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109819July 6, 2018
ENGINE, UNKNOWN OR OTHER
ENGHINE LIGHT HAS BEEN COMING ON SINCE PURCHASE IN 2015 AND WE HAVE ALREADY INVESTED SEVERL $ TRYING TO GET TO THE HEART OF THE PROBLEM. IT ALWAYS COME BACK ON POWER LOSS AND RATTLING SOUND TOOK TO BMW DEALER AND PAID FOR "TROUBLESHOOTING" WAS TOLD BY BMW SERVICE TECH NOT TO DRIVE THE CAR AS IT COULD SMOKE AD DIE! THE TIMING CHAIN AND GUIDES NEED TO BE REPLACED. THERE WAS A RECALL AND LAWSUIT FOR THIS THROUGH 2010 BUT MY VEHICLE IS A 2011....CAR COULD SMOKE OUT AND DIE ANY MOMENT. 86272 MILES YEAR 2011 CALLED BMW FILED A COMPLAINT BUT THATS NOT FIXING THE ISSUE. WE DO NOT FEEL THAT WE SHOULD INVEST ANOTHER 5K+TO FIX THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105312July 3, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 MINI COOPER S. THE CONTACT STATED THAT THE VEHICLE OVERHEATED WHILE DRIVING AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (RAY CATENA MINI OF WESTCHESTER, 9543 TARRYTOWN RD, WHITE PLAINS, NY 10607) WHERE IT WAS DIAGNOSED THAT THE WATER PUMP FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105132July 2, 2018
STRUCTURE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 MINI COOPER S. THE CONTACT STATED THAT THE FRONT AND REAR DRIVER SIDE CARPET WAS WET. ALSO, WHILE DRIVING, THE SOUND OF WATER SWISHING AROUND COULD BE HEARD COMING FROM THE BOTTOM AND THE TOP OF THE VEHICLE. THE CONTACT ALSO MENTIONED THAT THE VEHICLE ALARM WOULD INDEPENDENTLY ACTIVATE. THE VEHICLE WAS TAKEN TO MINI OF MANHATTAN (793 11TH AVE, NEW YORK, NY 10019, (212) 586-6464), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104737June 29, 2018
ENGINE
TL* THE CONTACT OWNS A 2010 MINI COOPER S. THE CONTACT STATED THAT THE ENGINE SEIZED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO TOM BUSH MINI (9881 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (904) 371-4360) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104507June 28, 2018
STEERING, WHEELS, UNKNOWN OR OTHER
I WAS TRYING TO MAKE A RIGHT TURN GOING ON A 35MPH STREET AND MY CAR DID NOT TURN RIGHT WHEN I TRIED TO GO INTO A STREET AND IT WENT STRAIGHT INTO A TREE AND MY CAR WAS ALMOST OR MAY BE TOTALED BECAUSE OF THIS. I BELIEVE THE STEERING WHEEL WAS FAULTY. I COULD HAVE HIT A CONCRETE WALL BUT THE TREE I RAN INTO SAVED MY LIFE. I AM NOT SURE IF THERE HAS BEEN OTHER REPORTS FOR THIS LATELY BUT I WANT TO BE SAFE AND IF THE STEERING WHEEL DID NOT FUNCTION RIGHT THEN I BELIEVE THERE SHOULD BE A RECALL FOR THIS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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