MINI Cooper Complaints

4,588 consumer complaints on file.

#11453476February 22, 2022
FUEL/PROPULSION SYSTEM
I can not put gas into my car. I have had the charcoal canister replaced. I am now being told that I need a new fuel tank. I’ve also been informed that this is a reoccurring problem in 2015 mini coopers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452147February 15, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Entire Driver Side Tail Lamp assembly stopped working (includes running light, brake light, reverse light, and blinker). Dash board did display warning (while driving) of lights malfunction, but nevertheless stopped working while driving. Upon further Inspection, found a “short” / melted pig tail (electrical connector) connecting to the rear of the lamp assembly. (Both the connector and pig tail showed signs of melted plastic/fire hazard). After further investigation, I realized this is not an isolated incident as I found multiple threads/posts on the Mini Cooper (F56) Internet forums, in which multiple owners complained of the same issue (many posting pictures as I have), which dates back many years, link to forum attached. https://www.minif56.com/threads/rear-left-lights-not-working.80537/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451191February 9, 2022
AIR BAGS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
The passenger seat OC3 Occupancy Sensor has malfunctioned, leading to the ECU to believe the seatbelt is unbuckled and disabling the passenger airbag while the car is in motion. This is a frequent occurrence which can be seen across all of the Mini/BMW forums for an untold number of owners of this build.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450980February 8, 2022
FUEL/PROPULSION SYSTEM
Fuel tank shuts off the gas pump no matter how much gas is in the tank. Faulty fuel tank vent (purge) value is causing the issue. This is a known issue on Mini's. A voluntary recall has been issued for 2016 Mini's, but this problem is also happening on 2015 Mini's. Dealership as well as another auto service store has replicated the issue. Check engine light is lit up as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449140January 27, 2022
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
Repeated experiences of sudden engine operational failure and reduced and/or complete loss of power while driving. The engine malfunction indicator lamp comes on. Car stalls and stops in traffic on the highway and on streets blocking traffic. Will not start again until powered off for periods between 5-15 minutes if at all. -First experienced the issue February 2020 and have intermittently experienced the same issue ever since. -Occurs when driving at a variety of speeds and a variety of fuel levels. -If diagnostics were able to reveal an issue both fuel pumps were noted as the cause on different occasions. The High Pressure Fuel Pump has been the most diagnosed and repaired issue. -Car has been diagnosed by the dealer and 3 independent service repair shops. Dealer stated no recall or existing issue that would cover this problem and have not received any notifications from the manufacture.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448415January 21, 2022
AIR BAGS, ENGINE
my passenger airbag lights have been on for months .. cannot remove also my car has been burning oil since i got it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446716January 8, 2022
POWER TRAIN
Warning light to secure vehicle against rolling when placed in park. Alert of a danger situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445714December 31, 2021
AIR BAGS
There is a warning light of airbag. But it havent reported when i purchased by a previous owner and carfax as well
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443888December 15, 2021
FUEL/PROPULSION SYSTEM
Unable to fill gas as pump repeatedly shuts-off while trying to fill and would even over flow out of the filler neck. Tried 2 different pumps at local QT without luck.. Drove up to local Phillips 66 with exact same issue. Found several other owner with similar issue and found the following Service Bulletin posted on "NHTSA": https://static.nhtsa.gov/odi/tsbs/2015/MC-10147283-9999.pdf My vehicle build date is not covered under this Service Bulletin, however, suffering exact same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440756November 17, 2021
ENGINE
The contact owned a 2012 Mini Cooper S Countryman. The contact stated while she was at a standstill in traffic, she saw smoke exiting from under the hood. The contact stated no warning light was illuminated. The contact was able to park on the emergency lane and exit the vehicle before the vehicle was engulfed in flames. The contact did not sustain any injuries nor seek medical attention. A police report was filed. The insurance company deemed the vehicle a total loss. The vehicle was towed to a towing lot. The contact spoke to the local dealer and made them aware of the failure. The vehicle was not diagnosed. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V248000 (ENGINE AND ENGINE COOLING), however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 180,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11440703November 16, 2021
AIR BAGS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
The contact owns a 2009 Mini Cooper S. The contact stated that an airbag warning light would intermittently flash on the instrument panel. The contact also stated that the passenger’s side airbag would remain off with or without a passenger seated in the passenger’s side seat. The dealer had been notified of the failure and informed him that there were no recalls on the vehicle. The contact was also informed that there was a 10-year warranty placed on the vehicle for the airbag; however, the 10-year warranty had expired. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440510November 15, 2021
STEERING
My 2003 Mini Cooper was affected by the 2015 electrohydraulic steering assistance recall. Mini did the repair at 79, 322 miles in 2016. In November 2021, at 98, 000 miles, the car began having intermittent power steering loss. The power steering might disappear for under a minute, or it might return for mere seconds. There is no warning when the power steering goes out, so you have to assume that it is not going to respond with the electrohydraulic steering assistance feature operating. As of today, it has been completely offline for 3 days (although it did come back on for about 5 seconds yesterday). Without this feature operating properly, the car can be extremely difficult to steer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440369November 14, 2021
ENGINE
Took car into mini dealer for clunking noise problem. Dealer indicated motor mounts were cracked and needed to be replaced. Another customer at dealer was also having motor mounts replaced. His car was also 4 yrs old with 32K miles on it. Mount replacement was not covered under warranty as the car was 4 yrs and 3 months since warranty was activated and coverage ended at 4 yrs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440159November 11, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, UNKNOWN OR OTHER
The lighting and small system computer or FRM module. This module controls any features including safety features on the car. Also known as the footwell module. After having AAA install a new battery within days the widows would not go down my turn signals, hazard lights, dash lights, courtesy lights, tail lights, horn, high beam headlights and possibly airbags don’t work. Mini will fix the problem if the car is ten years old or less, but any car that is older doesn’t qualify. Mini goes by Manufacturing date of the car. My but It was not sold into service until 2011. They refuse to fix it and the repair cost was $1828.24. I have had other problems as well. Mini needs to acknowledge this problem issue a recall and refund those of us that have been victimized by not making this a recall issue. Mini must be confronted by NHTSA put on notice, considering these are major safety issues that could result in injury or death. Part number= FP 61-35-6-827-072
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438591October 29, 2021
SUSPENSION
Car only has 48000,00 miles and tie rods need replaced This is not normal ware for a car. My Ford Fusion has 98000.00 and just now needs tie rods. This has to be a defect
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438644October 29, 2021
ENGINE, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I bought the car used 10 days ago, 3 days ago, the electrical indicator flashed, so I parked the car. I thought it was a glitch. It was very rainy. I woke up the next morning and it had spontaneously combusted on the inside driver's footwell, obvious flames had been on windows and whole car reeks of smoke. I cant even get inside of the car with the physical key. I could have been inside when the car caught fire. I work with children and just got the car... hadn't put a car seat in yet. To think that a physical key literally doesn't work and the car caught fire in teh electrical and is now (to my knowledge) totaled...makes me sick. BMW / MINI has yet to get get back to me, no one has inspected the car, it hasn't been moved....can't move. The dealership refuses to take responsibility. Obviously I'm distraught and thankful I wasn't in the car. I have read several articles about this exact thing happening to other BMW / MINI owners. Please help. I literally haven't even paid the taxes yet.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11438250October 26, 2021
ELECTRICAL SYSTEM
The night of October 24th, while I was driving my CID back screen went to black and there were messages displayed in white color. Bootloader 11.035.000/ FFW 1.8.3 Dec 5 2017 Next line is displayed HWEL:42E5 2.1.5 Followed by a large white bar This display stays on even after lock the car. The morning of October 25th, There are warnings came on “ Battery discharged start engine” and “Increased Battery drain while stopped” After a while, I’ve noticed the instrument panel light were off. I had a day time running lights on, but lights weren’t on, only the fog lights. And when I unlock and lock the doors, those lights weren’t flushing. The morning of Oct 26th,my battery was dead.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436050October 8, 2021
STEERING
It is very difficult to turn my steering wheel. It takes more energy than any other car I have ever driven
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433934September 22, 2021
STEERING
2005 Mini Cooper S has power steering whine, hard to steer the wheel. Very unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432677September 12, 2021
UNKNOWN OR OTHER
The car easily shifts to neutral while driving. It is an automatic car. If the shifter is bumped every so slightly it shifts into neutral. It happens while traveling slowly or very fast. It has happened to me on a highway as well as when traveling very slowly. It is dangerous and certainly a safety. issue, especially if traveling on a highway. I will include one date on this form, but it has happened many times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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