MINI Cooper Complaints

4,588 consumer complaints on file.

#11541269August 28, 2023
ELECTRICAL SYSTEM
The contact owns a 2010 Mini Cooper S Clubman. The contact stated that when the front driver’s side door was opened, the contact smelled an odor of smoke and notice that underneath the steering wheel was burned. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was not made aware of the issue. The failure mileage was 110,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541287August 28, 2023
AIR BAGS, ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
02/16/2023 i purchase mini cooper s from a private owner i paid cash 6,0000 for the car 2 months later my car broke down i had my car towed to a shop i was told that my motor mounts had no bolts or screws and that what cause my car to break down it also broke my intake and wheel bearings had to be replaced total cost 1,600.00 On 08/04/2023 my car breaks down i was told that my valve broke and two cylinders needed to be replace the mechanic also told me that my card did not have the miles that it showing on the odometer when i purchase my car odometer read 156,000 miles i was told my mechanic that my car has almost 300,000 miles and the memory brain on my car is ready it a 2006 but my vin number said 2010 im having to replace my engine on my car still in th shop at i already paid up front 4200
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541298August 28, 2023
TIRES
The contact owns a 2003 Mini Cooper S equipped with Falken Tires, Tire Line: Sincera SN250 A/S, Tire Size: 235/45R17, DOT Number: FMHR3120. The contact stated that while washing the vehicle, he noticed that a bubble had developed on the front driver’s side tire. The contact was concerned for his safety while driving the vehicle. The contact stated that he rotated the tire to the rear driver’s side but was concerned and uncertain if the bubble might cause a risk to his safety while driving. The vehicle had not yet been diagnosed. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540761August 25, 2023
ELECTRICAL SYSTEM
The contact owns a 2014 Mini Cooper Clubman. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that the part for the recall repair was not yet available. The contact stated that the manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540056August 22, 2023
ELECTRICAL SYSTEM
The contact owns a 2012 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539835August 21, 2023
ELECTRICAL SYSTEM
The contact owns a 2013 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539052August 17, 2023
ELECTRICAL SYSTEM
the car just started to smoke it looked like it was going to catch fire now the car won't start and I can't use it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538906August 16, 2023
ELECTRICAL SYSTEM
The contact owns a 2009 Mini Cooper S Clubman. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the contact stated that there was a leak on the passenger’s side which caused a short circuit of the fuse box located in the passenger side foot well. The contact stated that the vehicle would not start. The contact had taken the vehicle to an independent mechanic who determined that the fuse box needed to be replaced. The vehicle had not been repaired. The contact stated that the manufacturer should cover the cost for the repair. The manufacturer was not made aware of the failure. The failure mileage was 144,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538845August 16, 2023
ELECTRICAL SYSTEM
The contact owns a 2013 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538855August 16, 2023
POWER TRAIN
About two days ago I noticed my MINI started showing an error every time I got into the vehicle saying "Secure vehicle against rolling" I have seen numerous different discussions online but none seemed to come to a solution or single cause of this error. Everything still shifts completely fine in the car, the parking brake engages, and the car shifts into park fine. Seems to be a common problem, it's a shame MINI has not addressed it as a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538611August 15, 2023
ELECTRICAL SYSTEM
The contact owns a 2013 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538286August 14, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, STEERING
Headlights, blinker, windows, power steering,not working!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538090August 12, 2023
UNKNOWN OR OTHER
In July 2023, a recall letter I received from MINI states a defective Footwell Control Module “could potentially result in a short circuit, resulting in a potential thermal event which could increase the risk of a fire or injury.” It also states “a remedy is currently being developed.” I called the local MINI dealer service department, and that department had never heard of the defect or the recall, sending me in to MINI Customer Relations. The gentlemen I spoke with said he thought the car was safe to drive (nowhere mentioned in the letter), and he could not offer anything in writing to back-up his claim. When I said what if there is a fire in the car, he suggested I “evacuate the vehicle.” I asked for a loaner since I was and still am concerned the car is not in fact safe to drive without an official written confirmation from MINI explaining why and how MINI knows my affected car is safe to drive in light of “increased risk of a fire or injury” identified in the recall letter. He could not answer and sent me on to MINI’s “Executive Office.” I received a call from Alyssa in that office who confirmed that no loaner or alternative transportation would be provided and who offered no other solution beyond another assurance the car was safe to drive despite the specific reference to increased “risk of fire or injury” in the recall letter. Again, no supporting information was provided for that claim, so I remain uncertain as to the safety of my vehicle and will not drive it without a remedy. I offered to have MINI buy back the car if they are so sure it is safe since I will not try to sell the car to anyone else under the circumstances. Since then, nothing whatsoever has happened and my car just sits idle. Surely there is some remedy available for this sort of callous disregard of customer safety and lack of any remedy about a safety issue that MINI itself has acknowledged. I am hoping your office can help me get this resolved quickly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537671August 10, 2023
AIR BAGS
NHTSA recall 15V-205: OC3 Seat Occupancy Mat is missing other model years. my 2012 R56 was just diagnosed by a garage as having exactly this error. Why isn't NHTSA also recalling the other model years impacted by this safety issue? As the NHTSA must know, this safety issue is impacting many Mini Cooper model years, to the extent that a secondary market for bypass devices has emerged [XXX] ). Additionally, people have reported this safety issue to NHTSA since at least 2019 [XXX] and [XXX] ). Consider this communication as a formal report to the NHTSA of this instance of a safety issue and of the NHTSA inaction in face of this board and well-documented Mini Copper safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537267August 8, 2023
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
The fuse box JBE module has a Quality Assurance problem with a solder connection to the NEC low pressure fuel relay. This is a known issue with BMW/Mini. The car suddenly stalls without warning. If the driver is not keen or if traffic patterns do not allow, the car can be left in very dangerous situations on the highway or in the middle of intersection. The repair for this problem is widely distributed online via blogs and YouTube, but replacement modules are $1500 (part only) and these modules are not available until at least October 2023. There are no warning lights or other warnings prior to the incident. While I am not aware of any serious injuries, it is only a matter of time before someone is t-boned at an intersections. This part MUST be immediately recalled due to the safety risk. The images below show the JBE fuse box housing as well as the PCB where the cold solder joint can be seen. I have circled the cold solder joint in the close up picture.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536862August 7, 2023
ELECTRICAL SYSTEM
The contact's wife owns a 2009 Mini Cooper S. The contact stated that the turn lights and power windows failed to operate as needed. The contact stated that the red check vehicle warning light was flashing on the instrument panel. The contact discovered NHTSA Campaign Number: 23V337000 (Electrical System) which he linked to the failure. The dealer was notified of the failure and informed him that the vehicle was not included in the recall. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536485August 4, 2023
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2013 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the engine was running rough while idling. Additionally, the contact stated that the vehicle would not exceed 65 MPH and 4,000 RPM while driving. The message "Reduced Engine Power" was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed that cylinder #1 was misfiring because it was not receiving proper communication from the ECU. The vehicle was then taken to another independent mechanic and was informed that the ECU was operating as needed. Additionally, the contact stated that he replaced the spark plugs and the coils; however, the failure persisted. The check engine warning light was illuminated. The local dealer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 30,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535499July 31, 2023
ELECTRICAL SYSTEM
The contact owns a 2011 Mini Cooper S. The contact stated that while driving at an undisclosed speed, the contact was informed that the left turn signal light was inoperable. The vehicle was taken to a local Pep Boys, where the left turn signal light bulb was replaced twice; however, the failure recurred 30 minutes later each time. Additionally, the contact stated that the brake lights were inoperable. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) which the contact related to the failure; however, the part to do the recall repair was not yet available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 135,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534344July 25, 2023
ELECTRICAL SYSTEM
The contact owns a 2009 Mini Copper S Clubman. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The vehicle was taken to an independent mechanic, who determined that the footwell control module needed to be replaced. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534408July 25, 2023
ELECTRICAL SYSTEM
The contact owns a 2011 Mini Cooper S Clubman. The contact stated that water was entering the motherboard and fuse box. While driving at an undisclosed speed, the vehicle stalled. The check engine warning light was illuminated. The vehicle failed to restart. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 23V337000 (Electrical System). The manufacturer was contacted. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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