Mercury Sable Complaints

5,381 consumer complaints on file.

#10502642March 13, 2013
SUSPENSION
IN JULY OF 2011 I NOTICED A SMALL PIECE OF METAL, LOOKED LIKE A PIECE OF THE SPRING TO MY CAR. IT WAS ON THE GROUND NEXT TO THE REAR DRIVER SIDE TIRE. AT THE TIME I LOOKED AT THE SPRING ( NOT ON JACK STANDS NOR DID I JACK THE CAR UP) NOT KNOWING IF IT CAME FROM MY CAR. I THOUGHT IT WAS ODD THAT A PIECE WAS ON THE GROUND AND MY CAR DIDN'T SEEM TO DRIVE ANY DIFFERENT NOR DID I HEAR ANYTHING. THEN MARCH OF 2013 I HAD TO CHANGE MY BACK BRAKES, I JACKED UP THE REAR DRIVER SIDE AND THE SPRING JUST FELL OFF INTO PIECES. I WAS LUCKY THAT I WASN'T ON THE ROADWAYS DRIVING. A NEIGHBOR WHO IS A MECHANIC LOOKED AT IT AND SAID THAT WAS THE CRAZIEST THING HE HAS SAW. I MEAN THIS SPRING WAS IN PIECES AND THE PIECES JUST BROKE OFF FROM ONE ANOTHER. THERE WAS NO CRACKS, THE ENDS OF THE PIECES DID NOT HAVE RUST ON THEM. IT WAS LIKE IT JUST CRUMBLED. I HAVE SAW A LOT OF COMPLAINTS ON THE INTERNET AND I COULD IMAGINE ALL THE ONES THAT AREN'T ON THE INTERNET. LIKE MY SELF IF I DIDN'T SEE THIS SITE IN ANOTHER WEBSITE THAT I READ, I WOULDN'T OF KNOWN THAT I COULD WRITE TO SOMEONE ABOUT THE REAR SPRINGS TO MY CAR WHEN I SAW THERE WASN'T A RECALL FOR THIS. I APPRECIATE IF YOU LOOK INTO THIS KNOWING THAT THIS COULD BE A SERIOUS MATTER ONE OF THESE TIMES, IF IT HASN'T BEEN ALREADY. I THINK FORD SHOULD BE ACCOUNTABLE FOR THE FAULTY REAR SPRINGS ON THIS VEHICLE AND NOT JUST THE FRONT. HOPE THIS MATTER CAN BE RESOLVED APPROPRIATELY WITH FORD TAKING TIME TO LOOK INTO IT FOR THERE LOYAL CUSTOMERS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501210March 4, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2000 MERCURY SABLE. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE ERRONEOUSLY ACCELERATED AND CRASHED INTO A GATE. THE CONTACT APPLIED CONSTANT PRESSURE TO THE BRAKE PEDAL AND TRAVELED APPROXIMATELY FOUR CAR LENGTHS BEFORE STOPPING. THERE WERE NO INJURIES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 112,000. *TR UPDATED 04/10/13*LJ...UPDATED 04/25/13 *BF THE CONSUMER STATED THE GATE CRUSHED THE RIGHT SIDE OF THE VEHICLE FROM THE FRONT BUMPER TO THE REAR BUMPER. THE IRON GATE BENT ALMOST IN HALF TAKING IT OFF THE TRACK AND RENDERING IT INOPERABLE. UPDATED 06/04/2013 *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10501255March 4, 2013
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 1996 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY ACCELERATED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE UNKNOWN REPAIRS WERE PERFORMED. THE FAILURE RECURRED HOWEVER AND THE VEHICLE WAS TAKEN TO THE DEALER FOR THE SAME FAILURE ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 6,000 AND THE CURRENT MILEAGE WAS 49,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498365February 16, 2013
VEHICLE SPEED CONTROL
I WAS DRIVING DOWN THE ROAD AND MY CAR BEGAN ACCELERATING ON ITS OWN. WHEN I CAME TO A STOP, IT WOULD LURCH FORWARD AND REV VERY HIGH. FROM A COMPLETE STOP, THE CAR WAS ABLE TO ACCELERATE UP TO 50+ ON ITS OWN WITHOUT EVER TOUCHING THE ACCELERATOR. TO GET IT TO STOP, I EITHER HAVE TO SHUT THE CAR OFF OR "PUNCH" THE ACCELERATOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497947February 12, 2013
SUSPENSION
I STARTED MY CAR AND STARTED TO BACK OUT OF MY GARAGE. I WENT ABOUT 1 FOOT WHEN I HEARD A POP, THEN THE FRONT LEFT SIDE OF THE CAR DROPPED INSTANTLY. THE TIRE WAS FLAT, SO TOOK ANOTHER VEHICLE TO WORK. WHEN I CAME HOME FROM WORK, I JACKED THE CAR UP TO PULL THE TIRE OFF, BUT COULDN'T. AT INSPECTING THE FRONT WHEEL ASSEMBLY IN NOTICED THAT THE COIL SPRING WAS INTO THE TIRE SIDE WALL. NOT KNOWING WHAT HAPPENED, I CALLED MY MECHANIC WHO CAME THE NEXT DAY TO INSPECT THE DAMAGE. HE WAS ABLE TO PULL THE TIRE OFF THE CAR AND WE SAW THAT THE BOTTOM PART OF THE SPRING HAD BROKEN OFF AND WENT INTO THE TIRE. MY MECHANIC SAID BOTH FRONT SPRINGS WOULD HAVE TO BE REPLACED WITH THE TIRE AND STRUT SUPPORT. HE SAID I WAS VERY LUCKY THAT I WAS NOT DRIVING, BECAUSE I OR PERSONS COULD HAVE BEEN SEVERLY INJURED. I DRIVE 22 MILES ONE WAY TO WORK ON HILLY AND WINDY ROADS. THE BROKE SPRING WAS NOT DAMAGED OR HAVE ANY CORROSION. THERE WAS A RECALL OF SABLE AND TAURUS VEHICLES (NHTSA #04V332000) FOR THIS EXACT PROBLEM. AFTER SEARCHING THE INTERNET, I HAVE FOUND HUNDREDS OF PEOPLE WITH THE SAME PROBLEM FOR 2002 SABLE / TAURUS. WHY HASN'T THE PREVIOUS RECALL FOR THE EARLIER VEHICLES BE EXTENDED TO YEAR 2002? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497690February 11, 2013
SUSPENSION
TL* THE CONTACT OWNS 2002 MERCURY SABLE. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN A RESIDENTIAL GARAGE WHEN HE HEARD A LOUD SOUND. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED THAT THE STRUT SPRING WAS FRACTURED AND HAD PUNCTURED THE FRONT DRIVER'S SIDE TIRE. THE VEHICLE WAS TAKEN TO A REPAIR FACILITY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 95,000. UPDATED 03/15/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496275February 4, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT THE VEHICLE MADE A LOUD GRINDING NOISE WHILE REVERSING THEN THE LEFT FRONT END DROPPED. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE LEFT FRONT TIRE WAS FLAT. THE VEHICLE WAS TOWED TO THE MECHANIC AND WAS INSPECTED. THE LEFT FRONT COIL SPRING FRACTURED DUE TO CORROSION AND CUT THE TIRE SIDE WALL. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496262February 3, 2013
VEHICLE SPEED CONTROL
DRIVING VEHICLE ON INTERSTATE WITH A SPEED OF 75 MPH WITH CRUISE CONTROL ACTIVATED. THE CRUISE CONTROL SUDDENLY ACCELERATED ON ITS OWN. PUSHING THE OFF BUTTON FOR THE CRUISE CONTROL WOULD NOT STOP THE ACCELERATION AS WELL AS PUSHING ON THE BRAKE. HAD TO RIDE THE BRAKE AND TAKE THE FIRST EXIT AVAILABLE, UPON STOPPING, THE VEHICLE STILL WANTED TO GO, PUT VEHICLE IN NEUTRAL AND THEN THE ENGINE RPM WOULD RACE TO OVER 4000 RPM AND AT THAT TIME THE CAR WAS SHUT OFF. TRIED TO START, STARTED HARD BUT RPM WOULD RACE TO OVER 4000 RPM IN NEUTRAL WHEN STARTED. AFTER 5 OR 6 RESTARTS AND SHUT DOWNS IT FINALLY CAME OUT OF IT THIS, TOOK ABOUT ABOUT HALF AN HOUR OF TIME. DID NOT USE CRUISE CONTROL AFTER THAT FOR FEAR OF REPEAT. THIS HAD HAPPENED PRIOR TO THIS EVENT WITH MY WIFE BUT COULD NOT REMEMBER HOW LONG AGO THE EVENT TOOK PLACE SO DID NOT LIST THE EVENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495198January 30, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2005 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH , HE EXPERIENCED A SUDDEN LOSS OF ACCELERATION POWER WITH NO WARNING. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC FOR A DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE TRANSMISSION TORQUE CONVERTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY FURTHER ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE WAS 130,000 AND CURRENT MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495104January 29, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT WHILE PARKED, THE COIL SPRING FRACTURED AND PIERCED THE FRONT DRIVER'S SIDE TIRE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC, WHO ADVISED THE CONTACT THAT THE FRONT COIL SPRINGS AND THE STRUTS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE DUE TO THE VEHICLE NOT BEING INCLUDED IN ANY RECALLS. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND THE CURRENT MILEAGE WAS 72,800. UPDATED 3/13/13 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494895January 28, 2013
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
BRAKE LIGHT SWITCH AT PEDAL FAULTY WITH SAME SYMPTOMS AS RECALL NHTSA I.D. # 04V10600...BRAKE LIGHTS WON'T ACTIVATE WHEN PEDAL DEPRESSED WHILE DRIVING OR PARKED AND WHEN PARKED TRANSMISSION RANGE SELECTOR IS STUCK IN PARK POSITION. THESE SYMPTOMS COULD CAUSE AN ACCIDENT FROM THE REAR AND OR LEAVE FAMILY MEMBERS STRANDED. CURIOUSLY THIS RECALL DOESN'T LIST THE RECALLED SWITCHES PART NUMBER AND CERTAINLY FORD MOTORS WON'T ADMIT THAT A FEW WERE INSTALLED ON 2004 MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494372January 22, 2013
VEHICLE SPEED CONTROL
I HAVE A 2002 MERCURY SABLE I STEPPED ON THE ACCELERATOR I GOT MY SPEED UP TO ABOUT 50 MPH, I THEN TOOK MY FOOT OFF THE ACCELERATOR BUT THE ACCELERATOR WAS STUCK, THE SPEED STARTED CLIMBING BY IN ITSELF IT GOT UP TO 70MPH. I TAPED THE ACCELERATOR A FEW TIMES TO TRY TO GET IT TO RELEASE, I ALSO TRIED TO LIFT PEDAL WITH MY FOOT. I HAD TO RIDE THE BRAKES AND THAT BROUGHT ME DOWN TO ABOUT 50 MPH, IT FINALLY LET LOOSE AND SLOWED DOWN. MY HUSBAND HAD THE SAME THING HAPPEN TO HIM TODAY JANUARY 22,2013, HE STEPPED ON THE BRAKES TO SLOW THE CAR DOWN AS MUCH AS POSSIBLE HE THEN PUT THE CAR IN NEUTRAL THE ENGINE WAS REVVING HE HAD TO SHUT THE CAR OFF THEN TURN THE KEY BACK TO THE ON POSITION SO HE COULD STEER THE CAR AND COAST TO THE SIDE OF THE ROAD TO GET OUT OF TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493249January 16, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 MERCURY SABLE. THE CONTACT STATED THAT WHILE ATTEMPTING TO BRAKE, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT HAD NOT DEPRESSED THE ACCELERATOR PEDAL. THE CONTACT HAD TO SHIFT INTO NEUTRAL AND ENGAGE THE BRAKES IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491878January 8, 2013
POWER TRAIN
WHILE DRIVING AT 40 MPH TRANSMISSION SUDDENLY FAILED, NO ABILITY TO MOVE CAR OUT OF TRAFFIC. DRIVER AND PASSENGERS ALMOST WERE REAR ENDED BY FOLLOWING TRAFFIC. UNABLE TO MOVE CAR OFF OF ROADWAY. ENGINE RAN BUT CAR WOULD NOT MOVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490680January 2, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH AND EXHIBITED AN UNEXPECTED INCREASE IN ACCELERATION. THE BRAKE PEDAL WAS DEPRESSED SEVERAL TIMES BEFORE THE VEHICLE WOULD STOP. THE CRUISE CONTROL WAS NOT ENGAGED WHEN THE FAILURE OCCURRED. THE CONTACT STATED THAT THE VEHICLE WOULD BE TOWED TO AN INDEPENDENT AUTO SHOP FOR INSPECTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490315December 28, 2012
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WHILE DRIVING DOWN RD GAS PEDAL STUCK MY DAUGHTER ROAD THE BRAKE UNTIL SHE COULD GET OFF ROAD .SHE CALLED I WORK THE LINKAGE FOR THE GAS BY HAND THAT FREED IT UP TOOK IT TO MY MECHANIC HE TOOK IT FOR A TEST DRIVE SAID ITS NOT RELEASING FAST ENOUGH HE TRIED A COUPLE THINGS VACUUM HOSES AND SOME OTHER PARTS THAT DID NOT SOLVE THE PROBLEM HE WENT ON LINE AND FOUND THERE HAS BEEN PROBLEMS WITH THE CABLE AND TOLD ME TO CALL FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489461December 21, 2012
VEHICLE SPEED CONTROL
ON SEVERAL OCCASIONS, THE THROTTLE STUCK AND CAR CONTINUED TO ACCELERATE AT A VERY FAST SPEED. MECHANIC RAN DIAGNOSTIC TEST AND FINALLY REPLACED THROTTLE CABLE ASSEMBLY. PROBLEM CONTINUED. I HAD TWO TRIPS TO MECHANIC AND REPAIRED AND REPLACED MY GARAGE DOOR THREE TIMES BECAUSE I COULDN'T STOP THE CAR. MILEAGE 93119. FINALLY GAVE UP AND TRADED CAR IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489241December 19, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2008 MERCURY SABLE. THE CONTACT STATED THAT WHILE TRYING TO ACCELERATE ON AN INCLINE WHILE AT A STOP SIGN, THE VEHICLE CONTINUED TO ROLL BACKWARD. THE CONTACT STATED THAT THE TORQUE CONVERTER ENGAGED AND THE VEHICLE STALLED, CAUSING THE POWER STEERING TO ALSO FAIL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THEY ADVISED HIM THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000. THE CURRENT MILEAGE WAS APPROXIMATELY 81,000. UPDATED 6/4/13 *CN UPDATED 06/11/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489286December 19, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2005 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, HE EXPERIENCED A SUDDEN LOSS OF MOTIVE POWER WITH NO WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THAT THE TRANSMISSION TORQUE CONVERTER AND TRANSMISSION SHAFT OIL PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,585 AND THE CURRENT MILEAGE WAS 97,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489301December 19, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 1998 MERCURY SABLE. THE CONTACT STATED THAT HE WOULD HEAR A RATTLING NOISE FROM UNDER THE HOOD AND ASSUMED THAT THE MOTOR MOUNTS NEEDED TO BE REPLACED. THE CONTACT REPAIRED THE VEHICLE BUT THE FAILURE RECURRED. THE CONTACT INSPECTED UNDER THE VEHICLE AND NOTICED THAT THE FRAME WAS RUSTED. THE VEHICLE WAS TAKEN TO THE DEALER AND STATED THAT THE FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 85,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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