Mercury Sable Complaints

5,381 consumer complaints on file.

#10533328August 2, 2013
ENGINE, VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
I DROVE MY MERCURY SABLE 2000 TODAY. JUST SECONDS AFTER I GOT OFF FROM A HIGHWAY TO A LOCAL ROAD, MY FILLED MY CAR ACCELERATED WHEN I HIT THE BRAKE. I HAD TO HIT THE BRAKE HARD TO STOP THE CAR IN A TRAFFIC LIGHT. HOWEVER, THE ENGINE RUSHED TO 4000RPM. I SWITCHED TO PARK GEAR AND TURNED OFF THE IGNITION. AFTER A FEW SECONDS, I TURNED ON THE CAR AGAIN BUT THE ENGINE RUSHED TO 4000RMP. HAD NO IDEA WHAT HAPPENED. WAIT FOR A MINUTE AND TURNED THE CAR ON AGAIN. SAME PROBLEM EXISTS. IN THE PARK POSITION, I HIT THE GAS PEDAL GENTLY AND THE ENGINE RUNNING BACK TO NORMAL. THEN I WAS ABLE TO DRIVE THE CAR BACK HOME (~10MILES). IT WAS SO SCARY AND HAVE NO IDEA WHEN THIS PROBLEM WILL COME BACK AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534586July 29, 2013
VEHICLE SPEED CONTROL, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
STUCK THROTTLE AND THE CAR SPEEDS UP... UPDATED 08/19/13 *BF THE CONSUMER STATED THE INCIDENT HAPPENED MULTIPLE TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532414July 29, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT WHILE DESCENDING A HILL AT UNKNOWN SPEEDS, THE VEHICLE ERRONEOUSLY ACCELERATED AND THE CONTACT CRASHED INTO A FENCE. THERE WERE NO INJURIES AND NO POLICE REPORT. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DETERMINED THAT THE THROTTLE CABLE HAD FAILED. THE VEHICLE WAS REPAIRED. THE DEALER WAS CONTACTED ABOUT THE FAILURE. UPDATED 11/12/13*CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10524179July 10, 2013
VEHICLE SPEED CONTROL
THE SPEED CONTROL CABLE COLLAR BROKE, LEAVING THE THROTTLE STUCK OPEN AT ABOUT 27%. THIS CAUSED THE VEHICLE TO ACCELERATE ON IT'S OWN, AND REQUIRED EXTRA EFFORT TO STOP THE VEHICLE. I HAVE A RECEIPT FOR THE REPAIR MADE BY PEPBOYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523853July 9, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE COIL SPRING BROKE. THE CONTACT WAS ABLE TO DRIVE ONTO THE EMERGENCY LANE WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE CONTACT NOTIFIED THE MANUFACTURER REGARDING NHTSA RECALL CAMPAIGN ID NUMBER: 04V332000 (SUSPENSION) AND WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN THE RECALL, BUT THAT IT WOULD NOT BE REPAIRED BECAUSE IT WAS A 2001 MODEL AND EVEN THOUGH THE RECALL WAS ISSUED IN 2004 AND HAD BEEN 10 YEARS SINCE THE VEHICLE WAS MADE. THE FAILURE AND CURRENT MILEAGE WAS 74,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523876July 9, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 20 MPH THE VEHICLE ACCELERATED ON ITS OWN. THE CONTACT WAS FORCED TO DEPRESS THE BRAKE PEDAL WITH BOTH FEET AND PLACE THE VEHICLE IN NEUTRAL GEAR IN ORDER TO STOP THE VEHICLE. THE VEHICLE ACCELERATED TO APPROXIMATELY 70 MPH FOR A 16 MILE STRETCH. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TOW TRUCK DRIVER INSPECTED THE VEHICLE AND NOTICED THE CRUISE CONTROL CABLE HAD DISENGAGED CAUSING THE ACCELERATION. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523170July 4, 2013
POWER TRAIN
MY WIFE WAS ACCELERATING AT ABOUT 10 MPH WHEN THE VEHICLE COMPLETELY WENT OUT OF GEAR. THE ENGINE WAS RUNNING BUT THE CAR FAILED TO MOVE QUICKLY COMING TO A DEAD STOP. IT TURNS OUT IT IS THE TORQUE CONVERTER. I UNDERSTAND THAT MERCURY SABLES HAVE THIS PROBLEM. IT IS THE SAME TRANSMISSION AS IS IN A FORD WINDSTAR THAT DID HAVE A RECALL TO REPLACE THESE DEFECTIVE TRANSMISSIONS. IF THIS HAD OCCURRED ON THE INTERSTATE DURING RUSH HOUR IN OUR AREA SHE COULD HAVE BEEN HURT AND IN AN ACCIDENT. WHY NO RECALL?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522606July 1, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2003 MERCURY SABLE. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 10 MPH, THE PASSENGER SIDE FRONT COIL SPRING FAILED AND PUNCTURED THE TIRE, CAUSING A BLOW OUT. THE VEHICLE WAS TAKEN TO A PRIVATE DEALER WHERE IT WAS DETERMINED THAT THE COIL SPRING HAD FAILED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED ON THE FRONT DRIVER'S SIDE SEVERAL MONTHS LATER. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 154,000. THE CURRENT MILEAGE WAS 156,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522656July 1, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 MERCURY SABLE. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED INDEPENDENTLY WHILE THE CONTACT WAS SITTING IDLE AT A TRAFFIC STOP. THE VEHICLE LUNGED FORWARD AND THE RPMS INCREASED BEFORE THE SUDDEN ACCELERATION OCCURRED. FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 198,000 AND THE CURRENT MILEAGE WAS 203,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521395June 24, 2013
ENGINE
TL* THE CONTACT OWNS A 1995 MERCURY SABLE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TEST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 160,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519321June 11, 2013
UNKNOWN OR OTHER
NEED PROOF OF TOTAL RECALL OF THIS VEHICLE BY FORD MOTOR COMPANY. I HAVE A LIST OF COMPLAINTS, I NEED PROOF OF THE TOTAL RECALL OF THIS VEHICLE. VIN # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515752June 7, 2013
FUEL/PROPULSION SYSTEM
THERE IS A STRONG GAS SMELL ESPECIALLY ON HOT DAYS AND THERE SEEMS TO BE EXCESSIVE PRESSURE IN THE GAS TANK. I HAVE SCOURED THE VEHICLE FOR LEAKS AND CAN NOT FIND ANY. I HAVE REPLACED BOTH RUBBER HOSES FROM THE FILLER NECK TO THE TANK AND EVEN DROPPED THE TANK BUT DIDN'T FIND ANY EVIDENCE OF A LEAK. THE SMELL IS STILL OCCURRING. WHEN YOU FIRST PARK THE VEHICLE AFTER A DRIVE IT IS REAL STRONG AND THEN GOES AWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513669May 27, 2013
VEHICLE SPEED CONTROL, ENGINE
CAR WAS REVVING AT HIGH RATES OF SPEED. WHILE AT LIGHT IT WOULD REV AT1700, IN PARK 4600. IDLING AT 30 MPH AND CAR WOULD SPEED ITSELF UP AS IF ACCELERATOR WAS STUCK. WHEN LET OFF BRAKE CAR WOULD JUMP DUE TO HIGH REVVING. IF I WAS WAITING ON TRAIN AND DIDN'T KNOW BETTER AND EDGED UP I WOULD HAVE JUMPED INTO THE TRAIN. ISSUE WAS FAULTY CABLE THAT BROKE OFF AT THROTTLE AND WOULDN'T ALLOW A DECELERATION. WAS VERY SCARY. LUCKILY I KNOW MY CAR AND KNEW SOMETHING WAS WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513359May 23, 2013
ENGINE, FUEL/PROPULSION SYSTEM, STEERING, VEHICLE SPEED CONTROL
ACCELERATOR STOPPED RESPONDING AND VEHICLE STALLED SHORTLY AFTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513263May 23, 2013
SUSPENSION
I MOVED THE CAR IN MY DRIVEWAY AND THE LEFT FRONT SPRING BROKE AND WENT THROUGH THE TIRE SIDEWALL. IF THIS HAD HAPPEN AT HIGHWAY SPEED OR EVEN LESS THE CAR COULD HAVE GONE OFF THE ROAD AND ROLLED. I HAD THE CAR TOWED AND THE TRUCK DRIVER TOLD ME THIS WAS A COMMON PROBLEM. HE SAID HE RAN INTO A COUPLE TIME A MONTH. I CALLED FORD AND THEY SAID THERE WAS NO RECALL. I KNOW THE CAR IS 11 YEARS OLD, BUT IT HAS VERY LOW MILES AND THE SPRING HAD NO RUST IT LOOKED LIKE NEW. THIS SEEMS TO BE A SERIOUS SAFETY ISSUE PLEASE LOOK INTO IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512740May 19, 2013
VEHICLE SPEED CONTROL
THE CAR STARTED ACCELERATING ON ITS OWN TO 80 MILES PER HOUR IN A 35 MPH ZONE. THERE WAS A HIGH RISK OF STRIKING PEDESTRIANS. IMMEDIATELY PUT THE CAR IN NEUTRAL AND SLAMMED THE BRAKES AND ALSO ENGAGED THE PARKING BRAKE. IT WAS A VERY SCARY EXPERIENCE. TOOK THE CAR TO THE DEALER AND THE DEALER WAS ABLE TO REPLICATE THE PROBLEM IN THE PARKING LOT. GOT THE CAR THROTTLE BODY REPLACED FOR $376. APPARENTLY THE THROTTLE BODY STICKS. DID SOME RESEARCH ON THE INTERNET AND FOUND THAT NHTSA HAS BEEN INVESTIGATING THIS ISSUE FOR A LONG TIME. NOT SURE WHY A RECALL HAS NOT BEEN ISSUED? THIS DEFECT COULD RESULT IN PEOPLE GETTING KILLED -- I FEEL THAT I HAVE A RESPONSIBILITY TO ENSURE THAT SOMETHING IS DONE SO THAT OTHERS DO NOT EXPERIENCE THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511093May 14, 2013
STEERING, SERVICE BRAKES, HYDRAULIC
2008 FORD MERCURY SABLE. CONSUMER WRITES IN REGARDS TO POWER STEERING FAILURE. *SMD THE CONSUMER STATED THE POWER STEERING RACK AND PUMP FAILED. ALSO, THE REAR BRAKES WERE SEVERELY WORN AND NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511560May 12, 2013
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
ACCELERATOR STUCK. VEHICLE ACCELERATED WHEN CRUISING ON HIGHWAY. PUT IT IN NEUTRAL AT EXIT FROM HIGHWAY, STUCK AT 4000 RPM. PROBLEM WAS ACCELERATOR CABLE. FERRULE BROKEN IN ENGINE COMPARTMENT AND OUTER PART OF CABLE HUNG UP ON MOUNTING BRACKET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510696May 5, 2013
SUSPENSION
FRONT COIL SPRING FAILED WHILE VEHICLE WAS PARKED IN THE DRIVEWAY, COIL SPRING BROKE IN TWO PLACES AND PUNCTURED THE FRONT TIRE (SPRING WENT THROUGH THE TIRE SIDEWALL). IF THIS HAPPENED WHILE VEHICLE WAS IN MOTION, THE CAR WOULD HAVE STEERED SHARPLY TO THE RIGHT AND GONE OFF THE ROAD. OUR 2000 SABLE HAD A RECALL FOR THIS PROBLEM BUT THE 2003 SABLE DID NOT. SEARCHING THE WEB, SPRING FAILURE AND PUNCTURE OF A FRONT TIRE HAS OCCURRED NUMEROUS TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510308May 1, 2013
SUSPENSION
VEHICLE SPRING FRACTURED BREAKING THE BOTTOM PART OFF THE COIL SPRING ON THE FRONT LEFT DRIVERS SIDE OF THE CAR.THE LEFT FRONT IS NOW LOWER AND TIRES SHOW WEAR. I HAVE STOPPED DRIVING AS A RESULT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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