Mercury Sable Complaints

5,381 consumer complaints on file.

#10489319December 19, 2012
VEHICLE SPEED CONTROL
2005 MERCURY SABLE LS WHILE DRIVING THROTTLE GOT STUCK CAUSING UNINTENDED AND UNCONTROLLABLE ACCELERATION. HAD SERVICED AT FORD DEALER FOUND DEFECT WITH CRUISE THROTTLE CABLE AND CLIP ON THROTTLE BODY. PROBLEM NEEDED BOTH CABLE AND THROTTLE BODY REPLACED TO OPERATE SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488750December 13, 2012
VEHICLE SPEED CONTROL
WHILE I WAS DRIVING TO WORK, MY CAR SUDDENLY BEGAN TO ACCELERATE BY ITSELF. IT WAS FULL THROTTLE, AND I COULD NOT STOP IT FROM SPEEDING UP. THANK GOD I WAS ENTERING THE HIGHWAY WHEN THIS HAPPENED, BECAUSE I COULD NOT SLOW THE CAR DOWN. WHILE ON THE HIGHWAY, I HELD MY FOOT ALL THE WAY DOWN ON THE BRAKE, AND THE CAR WOULD STILL NOT GO BELOW 65 MPH. WITHOUT MY FOOT ON THE BRAKE, IT GOT UP TO 95 MPH AND WOULD HAVE KEPT GETTING HIGHER. SO I DROVE WITH MY FOOT ON THE BRAKE AT 65 MPH, WEAVING IN AND OUT OF TRAFFIC. I TRIED SWITCHING INTO NEUTRAL, BUT THIS HAD NO EFFECT. I CALLED 911 AND THEY SENT A POLICE OFFICER OUT TO FOLLOW ME. I WAS DRIVING LIKE THIS FOR 10-15 MINUTES WITH MY LIFE CONSTANTLY FLASHING BEFORE MY EYES. EVENTUALLY, I WAS INSTRUCTED BY 911 TO TURN OFF THE IGNITION OFF WHILE IN NEUTRAL (WHICH I DID NOT KNOW COULD BE DONE UNTIL THEY TOLD ME). IF THERE HAD BEEN TRAFFIC ON THE HIGHWAY AT ANY POINT, I WOULD HAVE GOTTEN INTO A TERRIBLE ACCIDENT AND COULD HAVE INJURED/KILLED MYSELF AND OTHERS. IT WAS A VERY TRAUMATIC EXPERIENCE, AND I AM EXTREMELY SHAKEN UP. ACCORDING TO THE AUTO SHOP THAT IS WORKING ON MY CAR, THE INCIDENT OCCURRED BECAUSE THE CABLE THAT RUNS FROM THE CRUISE CONTROL TO THE THROTTLE BODY BROKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487612December 6, 2012
SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL
I WAS DRIVING MY CAR AND WHILE I WAS BRAKING FOR A STOP LIGHT I COULDN'T STOP. SOMETHING WAS GIVING MY CAR GAS AS I WAS TRYING TO STOP. EVER SINCE THEN WHEN I DRIVE IT MY RPM'S ARE HIGH AND MAKES A NOISE. I CALLED THE SHOP AND HAD MY IDLE AIR CONTROL VALVE REPLACED BECAUSE THAT'S WHAT THE AUTOMOTIVE PLACE SAID WAS WRONG. SINCE THEN IT'S BEEN IN 3 OTHER TIMES AND HAD THE PART REPLACED JUST IN CASE IT WAS A FAULTY PART. NOW THE MECHANICS ARE BAFFLED AS AM I. I DID RESEARCH AND NOTICED THIS WAS A COMMON COMPLAINT ON THESE VEHICLES. I JUST TOOK IT IN AGAIN TODAY DECEMBER 6,2012 AND WE CAN'T FIGURE OUT THE PROBLEM. IT'S GETTING WORSE TO WHERE I CAN'T REALLY DRIVE IT BECAUSE WHEN I GO TO BRAKE IT WON'T STOP. I CAN BE AT A COMPLETE STOP AND NOT TOUCH THE GAS AND MY CAR WILL GET UP TO 45MPH WITHOUT ME EVEN TOUCHING THE GAS PEDAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487280December 4, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE MADE A LOUD SNAPPING NOISE. THE CONTACT MENTIONED THAT WHILE HE DROVE THE VEHICLE OUT OF THE GARAGE THE PASSENGER FRONT TIRE BLEW. AFTER INSPECTING THE VEHICLE HE NOTICED THAT THE PASSENGER FRONT COIL SPRING BROKEN. THE MANUFACTURER ADVISED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 04V332000 (SUSPENSION: FRONT: SPRINGS: COIL SPRINGS). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT AND MILEAGE WAS 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487358December 4, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2003 MERCURY SABLE. THE CONTACT STATED THAT HE ATTEMPTED TO ACCELERATE FROM A COMPLETE STOP HOWEVER, THE VEHICLE WOULD NOT RESPOND. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS ADVISED THAT THE TORQUE CONVERTER FAILED AND DEPOSITED METAL SHAVINGS INTO THE TRANSMISSION. THE VEHICLE WAS REPAIRED BY REBUILDING THE TRANSMISSION. THE TORQUE CONVERTER WAS ALSO REPLACED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487041December 3, 2012
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
1999 MERCURY SABLE. CONSUMER WRITES IN REGARDS TO TOTAL BRAKE SYSTEM FAILURE IN VEHICLE. *SMD THE CONSUMER STATED THE BRAKE LINE NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486444November 29, 2012
ENGINE, VEHICLE SPEED CONTROL
MY MERCURY SABLE 2004 BEGAN ACCELERATING ON ITS OWN. THE FIRST TIME I WAS CRUISING AT 35MPH AND HAD TROUBLE STOPPING AT A STOP SIGN. BRAKING CAUSED A VIBRATION THE RPM'S WERE NOT GOING DOWN. DRIVING FURTHER I NOTED THE CAR WOULD ACCELERATE BY ITSELF. TAPPING THE THE GAS PEDAL QUICKLY SOMETIMES CAUSED THE RPM'S TO GO BACK TO NORMAL. I TOOK THE VEHICLE TO A LOCAL GARAGE AND HAD THE THROTTLE (CABLES, ETC) CHECKED. ALL WERE REPORTED OK. THE ISSUE HAS HAPPENED OFF AND ON BUT YESTERDAY (11/28/12) WAS THE WORST. I DID SOME RESEARCH AND MY ISSUE IS EXACTLY THE UNINTENDED ACCELERATION ISSUE REPORTED BY MANY OTHER TAURUS/SABLE OWNERS. I HAVE TWO CHILDREN AND AM NOW CONCERNED FOR MY SAFETY AND THE SAFETY OF MY FAMILY. I CONTACTED FORD AND GOT A CASE NUMBER ASSIGNED. I AM WAITING TO HEAR BACK FROM THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486216November 27, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2008 MERCURY SABLE. THE CONTACT STATED THAT WHEN STARTING HIS VEHICLE IN COLDER WEATHER, IT WOULD JUMP OR LUNGE FROM FIRST TO SECOND GEAR WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HIM THEY WOULD LOOK INTO THE MATTER FURTHER. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. THE CURRENT MILEAGE WAS APPROXIMATELY 59,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485952November 25, 2012
SERVICE BRAKES, HYDRAULIC
DRIVING AT APPOX 30 MPH CAR BEGAN TO ACCELERATE TO OVER 60 MPH WITH BRAKES BEING FULLY APPLIED. SLOWED CAR AS MUCH AS POSSIBLE BEFORE SHIFTING CAR INTO PARK AND CAR SKIDDING OFF ROAD TO A STOP. BRAKES WERE SMOKING FROM TRYING TO STOP CAR. CAR TOWED TO MECHANIC. ACCIDENT HAPPENED ON RT 16 EAST OF RT 395 IN WEBSTER MA AT 11:30 AM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485403November 21, 2012
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, ELECTRICAL SYSTEM, SERVICE BRAKES, EXTERIOR LIGHTING
THERE WAS A RECALL ON MY CAR BACK IN MAR 02 2004 (FORD RECALL NUMBER 04S12) FOR AN EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, WHICH WAS (ACCORDING TO FORD) DONE JAN 10 2005. I HAD FAILED AGAIN ON 11/15/2012 LEAVING ME WITHOUT BRAKE LIGHTS AND NOT BEING ABLE TO GET IT OUT OF PARK. HAD TO PUT IT IN NEUTRAL FIRST BEFORE I STARTED MY CAR SO I COULD DRIVE IT TO GET FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484963November 16, 2012
POWER TRAIN, ENGINE
I PULLED UP TO A STOPLIGHT. WHEN IT TURNED GREEN, I DEPRESSED THE ACCELERATOR AND THE VEHICLE'S ENGINE REVVED AS THOUGH IT WERE IN NEUTRAL. WHEN SHIFTED INTO ANY FORWARD GEAR OR REVERSE GEAR, IT WOULD NOT MOVE. IT WAS AS THOUGH IT WERE STUCK IN NEUTRAL. THE TRANSMISSION SPECIALIST SAID IT WAS A COMMON PROBLEM, KNEW EXACTLY WHAT IT WAS, AND QUIPPED THAT HE WAS SURPRISED MINE HAD LASTED THIS LONG. UPON RESEARCHING ONLINE, IT APPEARS THAT THIS IS AN INCREDIBLY WIDESPREAD PROBLEM. IN FACT, FORD KNOWS IT IS A PROBLEM AS IT HAS RECALLED TWO OF THEIR MINIVANS THAT CONTAIN THE VERY SAME TRANSMISSION. IT IS THE SAME PART FAILING. WHY DOES IT WARRANT A RECALL IN ONE VEHICLE BUT NOT ANOTHER?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484739November 14, 2012
POWER TRAIN
THIS MECHANICAL PROBLEM HAS HAPPENED TWO TIMES. THE FIRST TIME WAS AT APPROXIMATELY 120,000 MILES.THE CAR IS ALWAYS SERVICED, WELL MAINTAINED AND RUNS TERRIFIC. I WAS DRIVING FOR ABOUT 30 MINUTES ON THE PARKWAY. SUDDENLY I EXPERIENCED THE CAR STICKING LIKE IT WAS CHOKING, LOSING POWER AND THEN SURGING AHEAD. I WAS SHOCKED, CONTINUED TO DRIVE AND IT EVENTUALLY CLEARED ITSELF. I HAVE NEVER HAD ANY OTHER SYMPTOMS OR INCIDENTS LIKE THIS IN THE PAST. I THOUGHT IT MIGHT BE A CLOGGED FUEL INJECTOR SO I IMMEDIATELY ADDED SOME FUEL INJECTOR CLEANER. I BROUGHT THE CAR TO MY MECHANIC THE NEXT MORNING BUT HE COULDN'T FIND ANYTHING WRONG WITH THE CAR. THE SECOND TIME IT HAPPENED WAS ABOUT 3 - 4 WEEKS LATER AND I CALLED THE MECHANIC AGAIN. WE ONLY FOUND A SMALL TRANSMISSION LEAK BUT NOTHING ELSE. I HAPPENED TO MENTION THE INCIDENTS TO A MECHANIC FRIEND OF MINE AT WORK AND HE TOLD ME IT SOUNDED LIKE THE THROTTLE. HE SAID HE ALSO THOUGHT THERE WAS A RECALL ON MY CAR. I BELIEVE THIS IS A POTENTIALLY VERY DANGEROUS ISSUE AND NEED THE DEALER AND THE NHTSA TO ADVISE IF THERE IS A RECALL! IF THERE ISN'T THEN THERE SHOULD BE ONE. PLEASE ADVISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484108November 13, 2012
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2001 MERCURY SABLE WAGON. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SUB FRAME HAD RUSTED THROUGH. THE VEHICLE WAS TAKEN TO THE DEALER FOR A ROUTINE SERVICE WHO STATED THAT THE VEHICLE COULD NOT BE DRIVEN DUE TO THE CORROSION. ALSO, THE DEALER ADVISED THE CONTACT TO PURCHASE A USED SUB FRAME FOR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE AND STATED THAT THEY WERE NO LONGER MANUFACTURING NEW SUB FRAMES FOR THAT SPECIFIC YEAR MODEL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 106,000. UPDATED 12/28/12 *CN UPDATED 1/15/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484559November 13, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 MERCURY SABLE. THE CONTACT STATED THAT WHILE TRAVELING 5 MPH SHE ATTEMPTED TO ENTER A PARKING SPACE WHEN THE THROTTLE SEIZED IN THE OPEN POSITION. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY FIRMLY DEPRESSING THE BRAKES. THE VEHICLE WAS NOT TAKEN TO A MECHANIC OR DEALER, AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484005November 12, 2012
STEERING, POWER TRAIN
WHILE DRIVING LAST WEEK MY WIFE NOTICED THAT WHEN TURNING INTO A PARKING SPOT THE STEERING STIFFENED UP AND HAD TO MAKE A SUDDEN STOP AS TO NOT HIT THE VEHICLE TO HER LEFT . I CHECKED THE CAR OUT AND NOTICED IT IS MOSTLY AFFECTED AT LOW SPEED WHILE MAKING TURNS EITHER LEFT OR RIGHT THIS HAD NO WARNING AND COULD BE VERY DANGEROUS.IT IS JUST LUCK THAT A WALKER OR JOGGER WERE NOT ON THE STREETS AT THE TIME .THIS NEEDS IMMEDIATE ATTENTION I WILL ATTEMPT AT REPAIR MYSELF AS IT IS OUT OF WARRANTY POSSIBLE RACK AND PINION ALSO TRANSMISSION SLIPPAGE AT TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484069November 12, 2012
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, SUSPENSION
FRONT LEFT COIL SPRING FRACTURED WHEN I GOT INTO MY CAR. CAR WAS PARKED. COIL SPRING PENETRATED THE FRONT TIRE AND RUPTURED IT. THIS IS IDENTICAL TO THE FAILURE REPORTED IN 04V332000, BUT MY CAR IS ABOUT 6 MONTHS OLDER THAN THE MANUFACTURING RANGE OF THAT RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483413November 5, 2012
VEHICLE SPEED CONTROL
WHILE DRIVING I EXPERIENCE ACCELERATION OF VEHICLE. I PULLED OVER ON A SIDE STREET AND INTO A PARKING LOT PUT IT IN NEUTRAL. IT CONTINUED TO REV HIGH AND SUBSEQUENTLY I TURNED THE VEHICLE OFF. WHEN I TURNED BACK ON IT CONTINUED TO REV AND I TURNED IT OFF. ON SECOND ATTEMPT OF TURNING VEHICLE ON IT BEGAN TO IDLE CORRECTLY. HAS RECURRED 5 TIMES SINCE FIRST MALFUNCTION ON OCT. 31ST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483418November 5, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT REMOVED HER FOOT FROM THE ACCELERATOR PEDAL HOWEVER, THE VEHICLE CONTINUED ACCELERATING. THE AIR CONDITIONING UNIT ALSO BEGAN TO OPERATE INDEPENDENTLY. AS THE CONTACT APPLIED THE BRAKES, THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE THE IDLE WAS ADJUSTED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483429November 5, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2009 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10-20 MPH, THE FRONT WHEELS SEIZED, CAUSING THE VEHICLE TO HALT. THE ABS AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED AFTER THE FAILURE. THE VEHICLE WAS SHUT OFF AND RESTARTED, PERFORMING AS NORMAL. THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS LATER TAKEN TO THE DEALER FOR DIAGNOSIS. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000. THE CURRENT MILEAGE WAS APPROXIMATELY 37,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483131November 2, 2012
AIR BAGS, SUSPENSION
MY DAUGHTER WAS DRIVING MY 2000 MERCURY SABLE AROUND A CURVE TO THE LEFT WHEN THE REAR OF THE VEHICLE BEGAN TO SLIDE TO THE LEFT CAUSING HER TO LOOSE CONTROL AND STRIKE 2 GUARD RAILS,2 VEHICLES TRAVELING IN THE OPPOSITE DIRECTION AND THEN HEAD-ON INTO A STONE RETAINING WALL. VEHICLE WAS SEVERELY DAMAGE AND MY DAUGHTER SUFFERED A MINOR HEAD INJURY. THE AIRBAGS DID NOT DEPLOY EVEN AFTER STRIKING THE WALL HEAD-ON. WE ARE CONCERNED THAT THE REAR COIL SPRINGS WERE DEFECTIVE, RUSTED AND MAY HAVE CAUSE HER TO LOOSE CONTROL AND THE REAR-END OF THE VEHICLE TO SLIDE TO THE LEFT. 1 WEEK PRIOR TO VEHICLE CRASH/INCIDENT, THE REAR END OF THE VEHICLE SLID TO THE LEFT ON DRY PAVEMENT WHILE TURNING TO THE RIGHT. VEHICLE TIRES WERE FAIRLY NEW AND IN GOOD CONDITION. PLEASE REVIEW THE 2000 MERCURY SABLE FOR DEFECTS IN THE REAR COIL SPRINGS AND THE AIRBAG DEPLOYMENT FAILURE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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