Mercury Mountaineer Complaints

1,992 consumer complaints on file.

#730827September 8, 2000
TIRES
UPON INSPECTION BY MY AUTO MECHANIC, I WAS INFORMED TODAY THAT MY RIGHT FRONT TIRE WAS NEAR IMEDIATE FAILURE FROM SEPERATION OF THE TREAD FROM THE TIRE CASING AND THAT THE TWO REAR TIRES WERE ALSO NEAR FAILURE. I CALLED MY DEALER AND THEY STATED THAT THEY WILL NOT INVOLVE THEMSELVES WITH TIRES THAT ARE NOT PART OF A RECALL. I MUST REPLACE THE TIRES TOMMORROW FOR THE SAFETY OF MY FAMILY. PLEASE SECURE THE SAFETY OF OTHER FAMILIES BY ALERTING THE PUBLIC OF THE PRESENT DANGERS. RECALL OR NOT, GET THESE TIRES OFF THE ROAD.( DOT NUMBER: VNHL TIRE SIZE: P2357515 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730835September 8, 2000
TIRES:TREAD/BELT
THERE IS A CRACK (LINE) THAT GOES AROUND THE SIDE OF THE TIRE APPROX 1 TO 1.5 INCHES BELOW THE TOP OF THE TREAD( DOT NUMBER: W2HL TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869999September 8, 2000
TIRES:TREAD/BELT
PE00020, TIRE TREAD SEPARATION: FRONT PASSENGER'S SIDE TIRE IS SHOWING SIGNS OF TREAD SEPARATION. THERE IS A TEAR BETWEEN THE LETTERS R AND E IN FIRESTONE. FIRESTONE, WILDERSNESS AT, P23575R15, DOT #VNHL. ORIGINAL TIRE EQUIPMENT WITH ABOUT 16,100 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870013September 8, 2000
TIRES
AFTER VACATION CONSUMER INSPECTED THE TIRES, LOOKING FOR NUMBERS ON TIRES, BUT FOUND CRACKS ON THEM. HAD RECEIVED A RECALL NOTICE, BUT IT DID NOT INCLUDE THE DOT INFORMATION. FIRESTONE, WILDERNESS AT, P235/75 R15, MADE IN CANADA. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870042September 8, 2000
TIRES:TREAD/BELT
CONSUMER HAD SEEN RECALL INFORMATION ON FIRESTONE TIRES. CONSUMER WAS CONCERNED ABOUT THE RECALL, AND FIRESTONE WAS NOT WILLING TO HELP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870045September 8, 2000
TIRES:TREAD/BELT
PE00.020; CONSUMER WAS TRAVELING ON HIGHWAY AND VEHICLE WOULD SHAKE AND VIBRATE . TIRES RUN OUT SIDEWAY, AND CONSUMER TOOKS HIS VEHICLE TO THE DEALERSHIP. THE TIRE ARE FIRESTONE WILDERNESS#AT P235/75R1. HE HAS NOTIFIED FIRESTONE.*AK FIRESTONE WILDERNESS AT P235/75/15 *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869985September 8, 2000
TIRES:TREAD/BELT
PE00020, ORIGINAL TIRE ON 1998, MERCURY, MOUNTAINEER. ALL FOUR TIRES HAD CRACKS ALONG TREAD AND SIDEWALL. IT SEEMED THAT TREAD HAS BEEN PEELING OFF. TIRE SIZE P235/75R15 AND DOT # VNHLIPY337.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869979September 8, 2000
TIRES:TREAD/BELT
PE00020, ORIGINAL EQUIPMENT ON 1999, MERCURY MOUNTAINEER,TIRE SIZE P23575R15, DOT VDHLIPY4198. PASSENGER'S REAR TIRE TREAD BLEWOUT OF THE RIM WHICH MAY HAVE CAUSED A CRASH. LUCKILY, DRIVER HAD CONTROL OF VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730618September 7, 2000
TIRES
THE DEALER WAS NOTIFIED ON FOUR DIFFERENT OCCASIONS OF THE OBVIOUS TIRE PROBLEM. THE DEALER BALANCED, ROTATED AND ALIGNED THE TIRES. WHEN THE PROBLEM PERSISTED THE DEALER ADVISED THAT I NOTIFY THE FIRESTONE TIRE AND SERVICE CENTER. I WENT TO THE FIRESTONE DEALER AND UPON INSPECTION OF THE TIRES WAS TOLD THAT THE LEFT FRONT TIRE WAS VERY DANGEROUS BECAUSE THE BELTS INSIDE THE TIRE WERE SEPARATING. THE REPRESENTATIVE ALSO CHECKED THE RIGHT FRONT TIRE AND FOUND IT TO ALSO HAVE SEPARATED BELTS. THE FIRESTONE REPRESENTATIVE RECOMMENDED FOR SAFETY THAT I REPLACE ALL 5 TIRES. THE DEALER PRORATED THE TIRES BASED ON THE AMOUNT OF TREAD REMAINING ON THE TIRES. AS A SAFETY MEASURE I HAD THE TIRES (WILDERNESS AT) REPLACED WITH UNIROYAL TIGER PAWS AT A COST OF $200.32. I FEEL THAT I SHOULD NOT HAVE HAD TO BEAR THE COST OF REPLACING THE TIRES. THE BELTS WERE SEPARATING DUE TO DEFECTIVE MANUFACTURE AND SHOULD HAVE BEEN REPLACED AT NO COST TO ME. AS A SINGLE INDIVIDUAL WHO USES THE VEHICLE EXTENSIVELY TO TRAVEL THE DEFECTIVE TIRES WERE A SAFETY HAZARD.( DOT NUMBER: W2/235 TIRE SIZE: 75 15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730603September 7, 2000
TIRES
DRIVING EASTBOUND ON I-12 LOUISIANA EN ROUTE TO MD WHEN VEHICLE SHOOK VIOLENTLY AND WE LOST CONTROL OF VEHICLE AND DID A 360 AND SLAMMED INTO TREES . VEHICLE WAS TOTAL LOSS AND 2 ANIMALS PERISHED , SPOUSE AND I WERE TAKEN VIA AMBULANCE TO SLIDELL MEM. HOSPITAL( DOT NUMBER: TIRE SIZE: P23575R15 )
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#730615September 7, 2000
TIRES
I COMPLETED A COMPLAINT FORM YESTERDAY, AND HAVE ADDITIONAL INFORMATION TODAY. ONE OF THE DEALERS WHO INSPECTED MY TIRES CLAIMED THEY WERE MADE IN SC; I REVIEWED THE Q AND A FOR FIRESTONE AND AND TIRE WITH "VD" WAS MADE IN DECATUR, ILL. I HAVE ALSO REVIEWED THE OTHER POSSIBLE TIRES THAT MAY BE RECALLED, BUT THE TIRE INFORMATION FROM THE DEALER DOES NOT APPEAR TO MATCH. HOWEVER, I STILL HAD A BLOW OUT ON THE WILDERNESS AT, AND DO NOT FEEL SAFE. PLEASE CONTACT ME AT YOUR EARLIEST CONVENIENCE. I AM WONDERING IF THE TIRES I HAVE WERE PART OF THE 1.4 MILLION AFTERMARKET TIRES THEY HAVE DESCRIBED. THANK YOU FOR YOUR ATTENTION. RESPECTFULLY, LINDA CATANZARO( DOT NUMBER: VD66 TIRE SIZE: 30X9.50R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730631September 7, 2000
TIRES
CRACK [SEPERATION?] AROUND CIRCUMFERENCE ON SIDEWALLS ,3/4 INCH IN FROM TREAD( DOT NUMBER: W2HL TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730635September 7, 2000
TIRES
NOTICED A ROCKING/ROLLING MOTION ON SMOOTH PAVEMENT. LEFT REAR TIRE HAD A BUBBLED AREA WHICH HAD WORN AND BURST A HOLE IN THE TIRE. STEEL THREAD SHOWING. I PUT THE SPARE ON AND WHEN GOT BACK HOME I BOUGHT 5 NEW TIRES . I THINK I CAUGHT THE PROBLEM JUST IN TIME TO AVOID A POSSIBLE ACCIDENT.( DOT NUMBER: VNHL TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730685September 7, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS FAILED AT LOW SPEED , SLID INTO CURB BECAUSE VEHICLE WOULDN'T STOP, BROKE WHEEL
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#730712September 7, 2000
TIRES
TOOK TIRES TO FIRESTONE DEALER, HE FOUND SEVERE CRACKS IN 2 TIRES, FRONT, BUT THEY WERE NOT PART OF RECALL. BOUGHT GOODYEAR TIRES TO REPLACE THEM. CAR SPENT 2 WINTERS IN BRADENTON, FLORIDA. TRIP DOWN LAST YEAR WAS IN OVER 90 DEGREE HEAT. RETURN TRIP THE SAME. PSI (30) AT ALL TIMES.( DOT NUMBER: W2HL TIRE SIZE: 15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730549September 7, 2000
TIRES
NO SUMMARY( DOT NUMBER: W2HL TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869947September 7, 2000
TIRES:TREAD/BELT
CONSUMER HAD RECEIVED A RECALL NOTICE ON THE FIRESTONE TIRES, P235/75R15 VD. HAS TO WAIT ON A WAITING LIST TO HAVE TIRES REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869954September 7, 2000
TIRES:TREAD/BELT
AFTER READING INFORMATION ON THE RECALL, INSPECTED THE TIRES, AND FOUND CRACKS ON THEM, AS WELL AS TREAD SEPARATION. FIRESTONE P235/75R15 DOT # VNHL1PY437. *AK THE FIRESTONE DEALERS CONFIRMED THAT THE TIRES WERE DEFECTIVE. THE FIRSTONE WILDERNESS AT TIRES HAD CONTINUOUS CRACK ON OUTSIDE OF THE TREAD LINE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869860September 7, 2000
TIRES:TREAD/BELT
ORIGINAL EQUIPMENT ON A 1997, MERCURY, MOUNTAINEER, P235/75R15 SIZE DOT# WZHL1PY107 AND WZHL1PY296. TREAD ON THE LEFT REAR TIRE WAS STARTING TO SEPARATE. FIRESTONE HAS INSPECTED TIRES. *AK THE RIGHT FRONT TIRE FAILED. THE CUSTOMER BOUGHT FOUR NEW TIRES FOR SAFETY REASON. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730371September 6, 2000
TIRES:TREAD/BELT
THE STEEL BELT HAS BEEN EXPOSED ON THREE OF THE FOUR TIRES. THE STEEL BELT ON 2 OF THE TIRES CAN BE LIFTED UP BY MY FINGERS. I HAVE NEVER SEEN A TIRE WEAR LIKE THIS. I WOULN NOT HAVE NOTICED THIS UNLESS I READ OF CURRENT PROBLEMS WITH THE FIRESTONE TIRES. UPON MY INSPECTION I DISCOVERED THIS EARLY WEAR PROBLEM. I FEAR FOR MY SAFTY AND MY FAMILY DRIVING ON AMY FIRESTONE TIRE OF THE WILDERNESS 'AT' TYPE. I NEED TO KNOW IF THERE TIRES MFG. AT THE N.C. PLANT WILL BE RECALLED. I AM KEEPING THE CAR AT HOME. I CALLED FORD MOTOR AND THEY SAID ALL THEIR TIRES ARE SAFE. THEN WHY ARE THERE TIRES WEARING AND FAILING SO EARLY. I NEED HELP REGARDING THESE TIRES. ASAP. *AK( DOT NUMBER: W2HL TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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