Mercury Cougar Complaints

1,886 consumer complaints on file.

#760383April 7, 2002
ENGINE AND ENGINE COOLING:ENGINE
BLOWN HEAD GASKET. DEALER SAID FORD NEW OF THIS PROBLEN BUT DID NOTHING TO CORRECT IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760373April 7, 2002
VISIBILITY:SUN/MOON ROOF ASSEMBLY
SUNROOF CEASED OPERATING. TAKEN TO MERCURY DEALER APPROX. AUG/SEPT. 2001 WAS TOLD WHOLE ROOF ASSEMBLY HAD TO BE REPLACED. COST APPROX. $ 1500.00. MOONROOF ONLY HAD APPROX. 40-60 HRS. USE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006655March 29, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLE ONLY HAS ABS ON DRIVER'S SIDE AND STANDARD BRAKES ON PASSENGER'S SIDE. PLEASE PROVIDE ANY FURTHER INFORMATION, AND VEHICLE IDENTIFICATION NUMBER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006608March 28, 2002
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER STATED FLUID WAS LEAKING FROM VEHICLE AND VEHICLE WAS SMOKING EXCESSIVELY. TOOK TO DEALER AND DEALER INDICATED HEAD GASKET WAS BLOWN. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006404March 26, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
THE FAN MOTOR BLOWER DOESN'T WORK RESULTING IN ONE OF THE RESISTORS BURNING, THE DEALER IS AWARE OF THE PROBLEM AND THE POTENTIAL OF A FIRE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759783March 25, 2002
VEHICLE SPEED CONTROL
THE CAR HAS STALLED ON ME 3 TIMES WHILE DRIVING. THE FIRST TIME THE VEHICLE STALLED GOING UP A DRIVEWAY WITH THE GAS PEDAL PUSHED IN. THE SECOND TIME THE CAR WAS TAVELING AT 20 MPH TURNING A CORNER WHEN VEHICLE STALLED. 3RD TIME VEHICLE STALLED AT 5 MPH WITH FOOT PRESSED ON GAS PEDAL. THE CAR STALLED AND WOULD NOT START UP, CAUSING IT TO HIT A CURB. THE VEHICLE HAS BEEN IN TO THE DEALERSHIP OVER 12 TIMES, EACH TIME CUSTOMER STATING THE SAME PROBLEM, HOWEVER THEY DO NOT HAVE A SOLUTION. VEHICLE ALSO HAS A FAULTY COOLANT TANK AS THE COOLANT LIGHT IS ALWAYS ON, WITH NO PROBLEMS. THE CARS BRAKES MAKE A STRANGE NOISE WITH NEW BRAKES REPLACED FROM A RECALL. MANY OTHER SMALL DEFECTS SUCH AS THE LEATHER CHIPPING AND SEAT COVERS COMING OFF IN THE FIRST 6 MONTHS OF OWNERSHIP. STILL NOTHING WRONG. THIS IS NO LONGER A MATTER OF WANTING A NEW CAR, IT'S A MATTER OF MY SAFETY, WHICH IS COMPROMISED EVERYTIME I TURN ON THE IGNITION OF THIS CAR. THIS HAS TO BE FIXED BEFORE MY LIFE IS TAKEN. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#759721March 24, 2002
ENGINE AND ENGINE COOLING:ENGINE
THE TIMING CHAIN FAILED & BROKE, RESULTING IN EXTENSIVE DAMAGE TO THE CAR'S ENGINE. CAR LOST POWER & STALLED ON A STATE HIGHWAY. ACCORDING TO INDEPENDENT REPORTS FROM (2) REPAIR SHOPS, PREMATURE FAILURE OF THE TIMING CHAIN WAS INDICATED, RESULTING IN THOUSANDS OF DOLLARS WORTH OF DAMAGE TO THE ENGINE - HEADS & VALVES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005774March 15, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE TRAVELING ON HIGHWAY AND APPLYING BRAKES ANTI-LOCK BRAKE SYSTEM WILL LOCK UP. DEALERSHIP IS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759385March 15, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE ORIGINAL ENGINE AND THE REPLACEMENT ENGINE IN MY 1993 MERCURY COUGAR HAS FAILED ME. IS FORD MOTOR COMPANY OFFERING COMPENSATION FOR THIS ENGINE ISSUE?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759414March 15, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE ABS SYSTEM FAILED ON MY 1989 COUGAR WHILE TRAVELING AT APPROXIMATELY 50 MPH. THE CAR CAME TO A STOP IN A SMALL DITCH WITH NO OTHER VEHICLE INVOLVED. ATTEMPTED TO GET THE ABS SYSTEM REPAIRED BUT THE REPAIR SHOP INDICATED THAT IT WOULD COST IN EXCESS OF $4000 TO REPAIR. SPENT OVER $100 FOR DIAGNOSTIC CHECK. SINCE THIS VEHICLE IS TURBO-CHARGED, A NORMAL BRAKING SYSTEM CANNOT BE INSTALLED WHICH WOULD BE MORE REASONABLE PRICED. BRAKING IS SPORADIC. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759349March 14, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, VEHICLE SPEED CONTROL
ENGINE LIGHT CAME ON I THAUGH IT WOULD BE AN ELECTRICAL PROBLEM, IT WAS NOT.THE CAR WOULD JUMP AND ACCELERATE WHEN STOPING AT TRAFFIC LIGHTS AND STOPPED TRAFFIC WHEN I WOULD PRESS ON THE GAS LIGHTLY. DEALERSHIP SAID IT WOULD BE $2000. TO FIX. I DID NOT EXTEND MY FORD WARRANTY. THEY SAID THERE WAS A HIDDEN WARRANTY WITH THE ENGIN AND THAT I WOULD HAVE TO PAY $500. HE ASLO SAID I COULDN'T HAVE BEEN ANYTHING I DID, THE ENGINE WAS COMING APART, THAT WOULD BE THE MANUFATURER'S FAULT. I WISH I WOULD HAVE NOT BAUGHT THIS COUGAR, ITS BEEN NOTHING BUT PROBLEMS AND RECALLS. I HAVE WENT TO THE DEALERSHIP SO MANY TIME I'VE LOST COUNT.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#759029March 7, 2002
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
FRONT PASSENGER SIDE SEAT BELT RELEASE BUCKLE FAILED TO LATCH, GAVE FALSE LATCH, THEN FAILED COMPLETELY. BUCKLE WAR ORIGINAL EQUIPMENT. REPAIR COST WAS $140.00. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758995March 6, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHEN DRIVING APPROX 50 MPH IN 4TH GEAR, CAR STARTED TO BUCK AND CHUG, SLOWED DOWN TO 25, AND STOPPED AT STOPLIGHT, CAR CHUGGED ONCE AND KILLED/STALLED. COULD NOT START, AFTER 30 MIN CAR STARTED BUT STALLED AFTER MOVING 10 FEET, SEEMED AS IF CAR WASN'T GETTING FUEL. DEALERSHIP AND FIRST DIAGNOSTIC TEST BLAMED FUEL PUMP AND THEY KINDLY REPLACED FUEL PUMP FOR $100 DEDUCTIBLE (CAR 5000 MILES OUT OF WARRANTY). YESTERDAY, 4 DAYS LATER, DRIVING 70 MPH W/CRUISE CONTROL ON, CHUGGING/BUCKINH REOCCURED, AND THEN CAR MPH STARTED DROPPING FAST, DOWNSHIFTED INTO 4TH, PRESSED GAS AND NOTHING HAPPENED. PULLED OVER (CAR NEVER KILLED) AND PUT CAR IN 1ST GEAR AND TOOK OFF, 5 MILES LATER IT HAPPENED AGAIN (4 TIMES TOTAL). CALLED DEALERSHIP, BLAMED BAD GAS OR WATER IN THE TANK FREEZING IN COLD WEATHER, BOTH OCCURANCES HAPPENED AT 1/4 TANK OF GAS, ADDED "HEAT" TO REMOVE ANY WATER, AND WILL SEE WHAT HAPPENS NEXT TIME I AM AT 1/4 TANK. PROBLEM DOES NOT SEEM WATER/GAS RELATED PROBLEM IS INTERMITTENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759016March 6, 2002
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
THE INSTRUMENTATION PANEL LOSES IT'S LUMINOSITY WHEN THE BRAKE IS PRESSED. THIS CAUSES VITAL INSTRUMENTATION SUCH AS THE ODOMETER, TACHOMETER, ENGINE TEMPERATURE AND FUEL GUAGES TO BECOME ALMOST IMPOSSIBLE TO READ. I CONTACTED THE FORD CORPORATION AND THEY STATED THAT THIS DEFECT WAS NORMAL, AND THAT THE PROBLEM IS INHERENT WITHIN ALL COUGARS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004798February 28, 2002
SUSPENSION:FRONT:CONTROL ARM
CONTROL ARM BROKE WHILE DRVING IN A PARKING LOT. DEALER/ MANUFACTURER WERE NOTIFIED AT THIS TIME.*AK. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004803February 28, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
FILLER NECK COVER PLATE DOOR STICKS INTERMITTENTLY, AND UNABLE TO REFUEL THE VEHICLE AT TIMES, DEALER HAS BEEN NOTIFIED.*AK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004804February 28, 2002
SEAT BELTS
CONSUMER STATED THE DRIVER SIDE MOTOR BELT WOULD INTERMITTENTLY LOCK UP/STICK IN THE CLOSED POSITION AND WOULD NOT ALLOW DRIVER TO GET OUT. DEALER NOTIFIED.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004806February 28, 2002
SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
SEAT BELT WARNING SYSTEM ALARM WOULD REMAIN ON WHILE DRIVING. DEALER HAS BEEN NOTIFIED. *AK *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758768February 28, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
SHORTLY AFTER OWNING THE CAR, I NOTICED THAT BRAKES SEEMED INSUFFICIENT FOR THE VEHICLE. I TOOK IT TO THE DEALER A FEW TIMES TO GET CHECKED, BUT THEY DENIED ANY THING BEING WRONG. WHILE DRIVING WHEN THE BRAKES ARE APPLIED, THE VEHICLE DOES NOT STOP AT A SUFFICIENT TIME. I ALSO HAD TO BUY SEVERAL TIRES SINCE THE PURCHASE DATE, BECAUSE THE TIRES WOULD GET LEAKS BY SIMPLE ROAD DEBRIS SUCH AS GLASS AND METAL PIECES. I REPORTED MY PROBLEMS IN PERSON AND BY PHONE TO THE DEALER I BOUGHT FROM, BUT THEY WOULD NOT GIVE ME ANY INFORMATION ABOUT THE CAR'S HISTORY. THEY ONLY STATED THAT ALL NECESSARY CHANGES WERE MADE IN DECEMBER THE MONTH BEFORE I BOUGHT THE CAR. I ALSO TOLD THEM ABOUT THE SHIFTING IN THE STEERING WHEEL WHEN DRIVING, BUT THEY DISREGARDED THE COMPLAINT ABOUT THE STEERING AND THE INAPPROPRIATE STOPPING OF THE VEHICLE.*AK (DOT NUMBER: W2B0IRB TIRESIZE: P215/50R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9006394February 26, 2002
TIRES
HAD TWO TIRES COMPLETELY SHREADDED, BOTH TIRES HAD THE SAME EXACT PROBLEM THAT OCCURRED AROUND THE SAME TIME. HEARD A POPPING SOUND AND THE CAR VEERED OFF TO THE RIGHT, RESULTING IN A UNCONTROLABLE ISSUE WHERE THE VEHICLE WENT ONTO THE GRAVEL SHOULDER OF THE RAMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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