Lincoln Navigator Service Bulletins (2023)

147 manufacturer communications on file.

• April 3, 2024•Document ID: 10253552

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  SSM 52410

  Date Added:

  April 24, 2024

  Manufacturer:

  FORD

  Summary

  Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or later, select the diagnostics tab and search for related symptoms,DTCs and keywords. The search results will be shown in the search results pane. Read and follow allTechnical Service Bulletins (TSB), Special Service Message (SSM)s or General Service Bulletin (GSB) first if abulletin specifically addresses the vehicle concern. If there are no messages, run the appropriate diagnosticpinpoint test found in the Workshop Manual (WSM). Follow the steps in the pinpoint test. Make sure to note thetitle of the guided routine, using the correct one for the vehicle's symptom or diagnostic trouble code (DTC) iscritical. Depending on the outcome of the pinpoint test, a repair validation code (RVC) may be generated eitherin the pinpoint test or Guided Routine. If the vehicle concern still exists after following the pinpoint tests orguided routine, then a manual RVC can be generated using the RVC Assist Form. A manual RVC can only begenerated once the above process has been followed.

  Associated Products (55)

  2024 Ford Bronco2024 Ford Bronco Sport2024 Ford Edge2024 Ford Escape2024 Ford Expedition2024 Ford F-1502024 Ford Maverick2024 Ford Mustang2024 Ford Ranger2024 Ford Transit Connect2024 Lincoln Aviator2024 Lincoln Corsair2024 Lincoln Nautilus2024 Lincoln Navigator2023 Ford Bronco2023 Ford Bronco Sport2023 Ford Edge2023 Ford Escape2023 Ford Expedition2023 Ford F-150+ 35 more
  Associated Documents

  • DownloadMC-10253552-0001.pdf↗
• March 29, 2024•Document ID: 10252673

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  TSB 24-2100

  Date Added:

  April 4, 2024

  Manufacturer:

  FORD

  Summary

  This article supersedes TSB 24-2059 to update the Service Procedure LTIS statement. Some 2021-2022 F-150, 2022-2023 Expedition/Navigator/Mustang and 2020-2023 Transit/Explorer/Aviator vehicles equipped with a 10R80/10R80MHT transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) that are stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the powertrain control module (PCM) or transmission control module (TCM), the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve.

  Associated Products (17)

  2023 Ford Expedition2023 Ford Explorer2023 Ford Mustang2023 Ford Transit2023 Lincoln Aviator2023 Lincoln Navigator2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford Mustang2022 Ford Transit2022 Lincoln Aviator2022 Lincoln Navigator2021 Ford Explorer2021 Ford F-1502021 Ford Transit2021 Lincoln Aviator
  Associated Documents

  • DownloadMC-10252673-0001.pdf↗
• March 13, 2024•Document ID: 10252662

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  TSB 24-2059

  Date Added:

  April 4, 2024

  Manufacturer:

  FORD

  Summary

  This article supersedes TSB 23-2351 to remove 2023 F-150 10R80 and 10R80 MHT vehicle applications. The 2023 F-150 10R80 and 10R80 MHT vehicles will be the subject of a separate article. Some 2021-2022 F-150, 2022-2023 Expedition/Navigator/Mustang and 2020-2023 Transit/Explorer/Aviator vehicles equipped with a 10R80/10R80MHT transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes that are stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the powertrain control module (PCM) or transmission control module (TCM), the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve.

  Associated Products (17)

  2023 Ford Expedition2023 Ford Explorer2023 Ford Mustang2023 Ford Transit2023 Lincoln Aviator2023 Lincoln Navigator2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford Mustang2022 Ford Transit2022 Lincoln Aviator2022 Lincoln Navigator2021 Ford Explorer2021 Ford F-1502021 Ford Transit2021 Lincoln Aviator
  Associated Documents

  • DownloadMC-10252662-0001.pdf↗
• March 11, 2024•Document ID: 10252525

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  TSB 24-2028

  Date Added:

  April 3, 2024

  Manufacturer:

  FORD

  Summary

  This article supersedes 23-2266 to update the vehicle model years affected to include 2024 model year. Some 2022-2024 Expedition/Navigator vehicles may exhibit a random BLIS warning with no vehicle or objects near the vehicle. This condition may be intermittent, more noticeable in wet conditions. Diagnostic trouble codes B13F3:97 in the side obstacle detection control module - left (SODL) and/or B13F4:97 in the side obstacle detection control module - right (SODR) and/or U0233 and U0232 in the image processing module A (IPMA) may also be present. This may be due to a mud/snow/ice build-up between the radar sensor and the rear bumper cover or damage or corrosion to the radar sensor, connector or harness.

  Associated Products (6)

  2024 Ford Expedition2024 Lincoln Navigator2023 Ford Expedition2023 Lincoln Navigator2022 Ford Expedition2022 Lincoln Navigator
  Associated Documents

  • DownloadMC-10252525-0001.pdf↗
• March 8, 2024•Document ID: 10251956

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  SSM 52345

  Date Added:

  March 20, 2024

  Manufacturer:

  FORD

  Summary

  Some 2022-2024 various Ford/Lincoln vehicles equipped with SYNC 4 may experience concern where customers are receiving an error message when trying to enroll in connected services. This may be due to the gateway module (GWM) software. To correct the concern, download and run the Transport and Factory Mode Deactivation app: under HS1 modules select BCM > Transport and Factory Mode > Download > Run. When the pop-up message appears for Change Vehicle Mode - Transport/Factory/Normal Mode, press OK. This will proceed to the Transport and Factory Mode Deactivation screen, select Unlock Vehicle Connectivity Settings (21 MY + Vehicles). A pop-up message appears noting Vehicle Is Now In Normal Mode, select OK. This will return to the Transport and Factory Mode Deactivation screen, select Exit. A final pop-up notification stating that the application is finished, select OK. For claiming, use causal part 14G490 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

  Associated Products (19)

  2024 Ford Bronco2024 Ford Edge2024 Ford Escape2024 Ford Expedition2024 Ford F-1502024 Ford Mustang2024 Ford Ranger2024 Ford Transit2024 Lincoln Corsair2024 Lincoln Navigator2023 Ford Bronco2023 Ford Edge2023 Ford Escape2023 Ford Expedition2023 Ford F-1502023 Ford Transit2023 Lincoln Corsair2023 Lincoln Nautilus2023 Lincoln Navigator
  Associated Documents

  • DownloadMC-10251956-0001.pdf↗
• March 4, 2024•Document ID: 10251943

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

  Mfr Comm. #:

  SSM 52326

  Date Added:

  March 20, 2024

  Manufacturer:

  LINCOLN

  Summary

  Some 2022-2023 Expedition/Navigator built on or before 20-Apr-2023 equipped with SYNC 4 may experience SiriusXM® 360L missing one or more of the following features: Channel 700 and above are not accessible, On Demand tab in the SiriusXM® Browse menu is displayed but grayed out/disabled/not functional, SiriusXM® with 360L toggle switch is not displayed in the Connected Vehicle Features menu. This may be due to the gateway module (GWM) configuration. To correct the condition, perform the GWM-Gateway Module A (GWM) Configuration application using Ford Diagnosis and Repair System (FDRS).

  Associated Products (4)

  2023 Ford Expedition2023 Lincoln Navigator2022 Ford Expedition2022 Lincoln Navigator
  Associated Documents

  • DownloadMC-10251943-0001.pdf↗
• March 1, 2024•Document ID: 10251934

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  SSM 52314

  Date Added:

  March 20, 2024

  Manufacturer:

  FORD

  Summary

  During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.

  Associated Products (67)

  2024 Ford Bronco2024 Ford Bronco Sport2024 Ford E-3502024 Ford E-4502024 Ford Edge2024 Ford Escape2024 Ford Expedition2024 Ford Explorer2024 Ford F-1502024 Ford Maverick2024 Ford Mustang2024 Ford Transit2024 Lincoln Aviator2024 Lincoln Corsair2024 Lincoln Nautilus2024 Lincoln Navigator2023 Ford Bronco2023 Ford Bronco Sport2023 Ford E-3502023 Ford E-450+ 47 more
  Associated Documents

  • DownloadMC-10251934-0001.pdf↗
• February 26, 2024•Document ID: 10250847

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; POWER TRAIN

  Mfr Comm. #:

  SSM 52295

  Date Added:

  March 5, 2024

  Manufacturer:

  FORD

  Summary

  Some 2021-2023 F-150 and 2023-2024 Expedition/Navigator vehicles equipped with a 3.5L EcoBoost engine may exhibit a rattle/scraping noise from the bellhousing area on start-up. This may be due to the torque converter studs contacting the engine-to-transmission spacer plate (separator plate). To correct this condition, remove the transmission and flexplate and inspect the engine-to-transmission spacer plate and torque converter studs for wear/damage. If wear/damage is found, replace engine-to-transmission spacer plate. Refer to Workshop Manual (WSM) Section 303-01 Engine - 3.5L EcoBoost (BM), Removal and Installation, Crankshaft Rear Seal. When reinstalling the starter motor, be sure the starter is flush with the engine-to-transmission spacer plate prior to tightening the studbolts. Failure to do so may result in damaging newly installed engine-to-transmission spacer plate.

  Associated Products (7)

  2024 Ford Expedition2024 Lincoln Navigator2023 Ford Expedition2023 Ford F-1502023 Lincoln Navigator2022 Ford F-1502021 Ford F-150
  Associated Documents

  • DownloadMC-10250847-0001.pdf↗
• February 16, 2024•Document ID: 10250529

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT; SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

  Mfr Comm. #:

  SSM 52272

  Date Added:

  February 23, 2024

  Manufacturer:

  LINCOLN

  Summary

  Some 2023 Navigator vehicles may exhibit a heated seat switch/center display screen mismatch indicating heated seat temp level. Inform customers that engineering is currently working on a solution for this condition and will be released via Ford Power-Up software updates delivered over-the-air (OTA) expected in April 2024. Software will update automatically if vehicle connectivity is enabled in the vehicle's settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in April 2024. Monitor OASIS for additional information.

  Associated Products (1)

  2023 Lincoln Navigator
  Associated Documents

  • DownloadMC-10250529-0001.pdf↗
• February 16, 2024•Document ID: 10250526

  Service Bulletin/Repair Instructions
  EQUIPMENT; STRUCTURE:BODY:HATCHBACK/LIFTGATE

  Mfr Comm. #:

  SSM 52269

  Date Added:

  February 23, 2024

  Manufacturer:

  LINCOLN

  Summary

  2022-2024 Explorer/Aviator vehicles built on or after 28-May-2022, 2022-2024 Expedition/Navigator vehicles built on or after 08-Jun-2022, 2022-2024 Escape vehicles built on or after 01-Jun-2022 and 2022 Corsair vehicles built on or after 01-Jun-2022 are no longer equipped with a hands free liftgate system. The vehicle is not misbuilt. The addition of any parts is not a warrantable repair. Do not submit a claim for this condition.

  Associated Products (16)

  2024 Ford Escape2024 Ford Expedition2024 Ford Explorer2024 Lincoln Aviator2024 Lincoln Navigator2023 Ford Escape2023 Ford Expedition2023 Ford Explorer2023 Lincoln Aviator2023 Lincoln Navigator2022 Ford Escape2022 Ford Expedition2022 Ford Explorer2022 Lincoln Aviator2022 Lincoln Corsair2022 Lincoln Navigator
  Associated Documents

  • DownloadMC-10250526-0001.pdf↗
• February 13, 2024•Document ID: 10250521

  Service Bulletin/Repair Instructions
  VISIBILITY:REARVIEW MIRRORS/DEVICES; STRUCTURE:BODY:DOOR

  Mfr Comm. #:

  SSM 52257

  Date Added:

  February 23, 2024

  Manufacturer:

  LINCOLN

  Summary

  Some 2022-2023 Navigator vehicles built on and before 03-Aug-2023 and equipped with auto fold exterior mirrors may exhibit an intermittent condition with the mirrors not opening completely during vehicle start up. This may be due to the software in the driver door module (DDM) and passenger door module (PDM). To correct the condition, reprogram the DDM and PDM using the latest software level of the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use causal part 14B291 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

  Associated Products (2)

  2023 Lincoln Navigator2022 Lincoln Navigator
  Associated Documents

  • DownloadMC-10250521-0001.pdf↗
• February 12, 2024•Document ID: 10250309

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  SSM 52247

  Date Added:

  February 14, 2024

  Manufacturer:

  FORD

  Summary

  Some 2022-2024 Expedition/Navigator vehicles equipped with a 1 speed transfer case may exhibit a concern where the four-wheel drive (4WD) setting reverts to 2H (two-wheel drive) after a key cycle. This may be due to the transfer case control module (TCCM) software. To correct the condition, reprogram the TCCM using the latest version of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 7E453 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

  Associated Products (6)

  2024 Ford Expedition2024 Lincoln Navigator2023 Ford Expedition2023 Lincoln Navigator2022 Ford Expedition2022 Lincoln Navigator
  Associated Documents

  • DownloadMC-10250309-0001.pdf↗
• February 1, 2024•Document ID: 10251463

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  TSB 24-2028

  Date Added:

  March 7, 2024

  Manufacturer:

  FORD

  Summary

  Some 2022-2024 Expedition/Navigator vehicles may exhibit a random BLIS warning with no vehicle or objects near the vehicle. This may be due to a mud/snow/ice build-up between the radar sensor and the rear bumper cover or damage or corrosion to the radar sensor, connector or harness

  Associated Products (6)

  2024 Ford Expedition2024 Lincoln Navigator2023 Ford Expedition2023 Lincoln Navigator2022 Ford Expedition2022 Lincoln Navigator
  Associated Documents

  • DownloadMC-10251463-0001.pdf↗
• February 1, 2024•Document ID: 10251242

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  23B71

  Date Added:

  March 5, 2024

  Manufacturer:

  LINCOLN

  Summary

  Certain 2023 Model Year F150, Expedition, Navigators equipped with 8.8 inch Front Axles - Front Axle Assembly Replacement

  Associated Products (3)

  2023 Ford Expedition2023 Ford F-1502023 Lincoln Navigator
  Associated Documents

  • DownloadMC-10251242-0001.pdf↗
• January 24, 2024•Document ID: 10249491

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  23B62 S1

  Date Added:

  February 1, 2024

  Manufacturer:

  FORD

  Summary

  Certain 2023 Model Year F-150, Expedition, and Navigator with 3.5L Engine - Engine Long Block Replacement Owner letters submitted 01/02/24

  Associated Products (3)

  2023 Ford Expedition2023 Ford F-1502023 Lincoln Navigator
  Associated Documents

  • DownloadMC-10249491-0001.pdf↗
• January 12, 2024•Document ID: 10248996

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SEAT HEATER:WIRING HARNESS; UNKNOWN OR OTHER

  Mfr Comm. #:

  SSM 52174

  Date Added:

  January 18, 2024

  Manufacturer:

  LINCOLN

  Summary

  Some 2022-2023 Navigator vehicles may exhibit diagnostic trouble code (DTC) B1471:13 setting in the seat control module - G (SCMG) and/or seat control module - H (SCMH) after module reprogramming or replacement. This may be due to the module configuration. To correct the condition, perform the SCMG - Driver Multi-Contour Seat Module (SCMG) and/or SCMH - Passenger Multi-Contour Seat Module (SCMH) Configuration application on the module storing the DTC using the latest level of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 14F548 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

  Associated Products (1)

  2023 Lincoln Navigator
  Associated Documents

  • DownloadMC-10248996-0001.pdf↗
• January 8, 2024•Document ID: 10249751

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  TSB 23-2266

  Date Added:

  February 6, 2024

  Manufacturer:

  LINCOLN

  Summary

  Some 2022-2023 Expedition/Navigator vehicles may exhibit a random BLIS warning with no vehicle or objects near vehicle. This condition may be intermittent, more noticeable in wet conditions. This may be due to a mud/snow/ice build-up between the radar sensor and the rear bumper cover or damage or corrosion to the radar sensor, connector or harness.

  Associated Products (4)

  2023 Ford Expedition2023 Lincoln Navigator2022 Ford Expedition2022 Lincoln Navigator
  Associated Documents

  • DownloadMC-10249751-0001.pdf↗
• December 12, 2023•Document ID: 10247526

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION

  Mfr Comm. #:

  SSM 52134

  Date Added:

  December 19, 2023

  Manufacturer:

  LINCOLN

  Summary

  Various 2021-2024 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit a Please Check Surroundings For Safety or Full View Not Available message when the rear camera button is pressed and the vehicle is not in reverse. Inform customers this condition is considered normal operation and does not affect vehicle durability because the full rear view camera image can only be shown when the vehicle is in reverse. No additional diagnosis or service is required for this condition.

  Associated Products (17)

  2024 Ford Edge2024 Ford Escape2023 Ford Edge2023 Ford Escape2023 Ford Expedition2023 Ford F-1502023 Lincoln Corsair2023 Lincoln Nautilus2023 Lincoln Navigator2022 Ford Edge2022 Ford Expedition2022 Ford F-1502022 Lincoln Nautilus2022 Lincoln Navigator2021 Ford Edge2021 Ford F-1502021 Lincoln Nautilus
  Associated Documents

  • DownloadMC-10247526-0001.pdf↗
• December 12, 2023•Document ID: 10247525

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

  Mfr Comm. #:

  SSM 52133

  Date Added:

  December 19, 2023

  Manufacturer:

  FORD

  Summary

  Some 2022-2023 Expedition/Navigator vehicles equipped with a 1 speed transfer case may exhibit a concern where the 4x4 setting reverts to 2H after a key cycle. This may be due to the transfer case control module (TCCM) software. To correct the condition, reprogram the TCCM using the latest version of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 7E453 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

  Associated Products (4)

  2023 Ford Expedition2023 Lincoln Navigator2022 Ford Expedition2022 Lincoln Navigator
  Associated Documents

  • DownloadMC-10247525-0001.pdf↗
• December 7, 2023•Document ID: 10248069

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  23B65

  Date Added:

  January 2, 2024

  Manufacturer:

  LINCOLN

  Summary

  Certain 2023 Model Year F-150, Expedition, and Navigator Vehicles equipped with a 3.5L Engine - Right Hand Turbocharger Replacement

  Associated Products (3)

  2023 Ford Expedition2023 Ford F-1502023 Lincoln Navigator
  Associated Documents

  • DownloadMC-10248069-0001.pdf↗