Lincoln Nautilus Service Bulletins (2021)
130 manufacturer communications on file.
- April 3, 2024•Document ID: 10253552Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- SSM 52410
- Date Added:
- April 24, 2024
- Manufacturer:
- FORD
SummaryVarious vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or later, select the diagnostics tab and search for related symptoms,DTCs and keywords. The search results will be shown in the search results pane. Read and follow allTechnical Service Bulletins (TSB), Special Service Message (SSM)s or General Service Bulletin (GSB) first if abulletin specifically addresses the vehicle concern. If there are no messages, run the appropriate diagnosticpinpoint test found in the Workshop Manual (WSM). Follow the steps in the pinpoint test. Make sure to note thetitle of the guided routine, using the correct one for the vehicle's symptom or diagnostic trouble code (DTC) iscritical. Depending on the outcome of the pinpoint test, a repair validation code (RVC) may be generated eitherin the pinpoint test or Guided Routine. If the vehicle concern still exists after following the pinpoint tests orguided routine, then a manual RVC can be generated using the RVC Assist Form. A manual RVC can only begenerated once the above process has been followed.
Associated Products (55)2024 Ford Bronco2024 Ford Bronco Sport2024 Ford Edge2024 Ford Escape2024 Ford Expedition2024 Ford F-1502024 Ford Maverick2024 Ford Mustang2024 Ford Ranger2024 Ford Transit Connect2024 Lincoln Aviator2024 Lincoln Corsair2024 Lincoln Nautilus2024 Lincoln Navigator2023 Ford Bronco2023 Ford Bronco Sport2023 Ford Edge2023 Ford Escape2023 Ford Expedition2023 Ford F-150+ 35 moreAssociated Documents - March 6, 2024•Document ID: 10251952Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 52335
- Date Added:
- March 20, 2024
- Manufacturer:
- FORD
SummaryFor 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbocharger replacement going forward will be assessed.
Associated Products (60)2024 Ford Bronco2024 Ford Bronco Sport2024 Ford Edge2024 Ford Escape2024 Ford Expedition2024 Ford Explorer2024 Ford F-1502024 Ford Maverick2024 Ford Mustang2024 Ford Ranger2024 Ford Transit2024 Lincoln Aviator2024 Lincoln Corsair2024 Lincoln Nautilus2023 Ford Bronco2023 Ford Bronco Sport2023 Ford Edge2023 Ford Escape2023 Ford Expedition2023 Ford Explorer+ 40 moreAssociated Documents - March 1, 2024•Document ID: 10251934Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 52314
- Date Added:
- March 20, 2024
- Manufacturer:
- FORD
SummaryDuring service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.
Associated Products (67)2024 Ford Bronco2024 Ford Bronco Sport2024 Ford E-3502024 Ford E-4502024 Ford Edge2024 Ford Escape2024 Ford Expedition2024 Ford Explorer2024 Ford F-1502024 Ford Maverick2024 Ford Mustang2024 Ford Transit2024 Lincoln Aviator2024 Lincoln Corsair2024 Lincoln Nautilus2024 Lincoln Navigator2023 Ford Bronco2023 Ford Bronco Sport2023 Ford E-3502023 Ford E-450+ 47 moreAssociated Documents - February 26, 2024•Document ID: 10251455Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- TSB 23-2356
- Date Added:
- March 7, 2024
- Manufacturer:
- LINCOLN
SummaryThis TSB supersedes TSB 23-2049 to update the parts list. Some 2019-2023 Edge/Nautilus vehicles equipped with a 2.7L EcoBoost engine may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine on initial start-up after a cold soak of 6 hours or more that may last for 2-5 seconds. This may be due to stuck internal components of the variable cam timing (VCT) unit. To correct the condition, follow the Service Procedure to replace the VCT units.
Associated Products (6)Associated Documents - December 12, 2023•Document ID: 10247526Service Bulletin/Repair InstructionsBACK OVER PREVENTION
- Mfr Comm. #:
- SSM 52134
- Date Added:
- December 19, 2023
- Manufacturer:
- FORD
SummaryVarious 2021-2024 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit a Please Check Surroundings For Safety or Full View Not Available message when the rear camera button is pressed and the vehicle is not in reverse. Inform customers this condition is considered normal operation and does not affect vehicle durability because the full rear view camera image can only be shown when the vehicle is in reverse. No additional diagnosis or service is required for this condition.
Associated Products (17)2024 Ford Edge2024 Ford Escape2023 Ford Edge2023 Ford Escape2023 Ford Expedition2023 Ford F-1502023 Lincoln Corsair2023 Lincoln Nautilus2023 Lincoln Navigator2022 Ford Edge2022 Ford Expedition2022 Ford F-1502022 Lincoln Nautilus2022 Lincoln Navigator2021 Ford Edge2021 Ford F-1502021 Lincoln NautilusAssociated Documents - November 17, 2023•Document ID: 10245389Service Bulletin/Repair InstructionsPOWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE); ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- SSM 52076
- Date Added:
- November 21, 2023
- Manufacturer:
- FORD
SummarySome 2019-2021 Edge/Nautilus vehicles equipped with all wheel drive (AWD) may exhibit a noise from the rear of the vehicle while approaching the vehicle or prior to starting engine. This may be due to the rear drive unit (RDU) actuator learning process. Reprogram the software in the AWD module to minimize the noise using the latest software level of the appropriate Ford diagnostic scan tool. If no other concerns or symptoms are present, further diagnosis or repairs are not recommended. For claiming, use causal part 4000 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (2)Associated Documents - November 14, 2023•Document ID: 10245384Service Bulletin/Repair InstructionsPOWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
- Mfr Comm. #:
- SSM 52064
- Date Added:
- November 21, 2023
- Manufacturer:
- FORD
SummarySome 2019-2021 Edge/Nautilus vehicles equipped with all-wheel drive (AWD) may exhibit a noise/vibration/chatter/shudder/grind/bind from the rear of the vehicle during low speed turning events. To correct the condition, reprogram the AWD module using the latest software level of the appropriate Ford diagnostic scan tool. For claiming use casual part RECAL and applicable labor times in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (2)Associated Documents - November 14, 2023•Document ID: 10245357Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL:INFOTAINMENT
- Mfr Comm. #:
- TSB 23-2345
- Date Added:
- November 21, 2023
- Manufacturer:
- FORD
SummarySome 2021-2023 Ford and Lincoln vehicles equipped with SYNC 4 may exhibit the navigation feature in the center display screen only displaying imperial (feet and miles) units and not being able to change to metric (meters and kilometers) units. This may be due to the software level of the SYNC module (APIM). To correct this condition, follow the Service Procedure to update the APIM to the latest software level via a coordinated flash. NOTE: The APIM software update that addresses the symptom listed in this article may have been sent via Ford Power-Up software updates delivered over-the-air (OTA) to connected vehicles that have automatic updates enabled through the center display screen. Enter the vehicle identification number (VIN) in Professional Technician System (PTS) and check the OTA Dashboard under the Connected Vehicle tab for OTA update history. If an update to the APIM has successfully completed recently and the customer is reporting the symptoms are no longer present, this article may not apply.
Associated Products (15)Associated Documents - November 9, 2023•Document ID: 10245258Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 52051
- Date Added:
- November 15, 2023
- Manufacturer:
- LINCOLN
SummarySome 2019-2023 Edge/Nautilus and 2022-2023 Maverick vehicles equipped with all wheel drive (AWD) may exhibit chatter/shudder during low speed turning events. This may be due to fluid contamination in the rear drive unit (RDU). Drain and refill the RDU, refer to Workshop Manual Section (WSM) 205-02. Drive for 5 miles (8 km) in stop and go conditions with right and left turns and re-evaluate. If the issue is still present, continue with normal WSM diagnostics. For claiming, use causal part 4000.
Associated Products (8)Associated Documents - September 28, 2023•Document ID: 10243471Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- TSB 23-2237
- Date Added:
- October 3, 2023
- Manufacturer:
- LINCOLN
SummarySome 2019-2022 Nautilus vehicles may exhibit the rubber seal between the spoiler support and the liftgate coming loose. This may be due to poor adhesion between the spoiler and the rubber seal. To correct the condition, follow the Service Procedure to replace spoiler support rubber seal.
Associated Products (2)Associated Documents - August 10, 2023•Document ID: 10241982Service Bulletin/Repair InstructionsBACK OVER PREVENTION:SOFTWARE
- Mfr Comm. #:
- SU4 P4 NAUTILUS
- Date Added:
- September 7, 2023
- Manufacturer:
- LINCOLN
Summary"Software Update 4 P4 for 2021- 2023 Nautilus vehicles is now available. Quality Improvements include: - Increase number of times the Backup startup password set-up pop-up is displayed after creating a Phone as a Key. - Improved Telematics Control Unit functionality. "
Associated Products (3)Associated Documents - August 2, 2023•Document ID: 10241627Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 51838
- Date Added:
- September 4, 2023
- Manufacturer:
- LINCOLN
SummaryIn various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option.
Associated Products (44)2023 Ford Bronco2023 Ford Bronco Sport2023 Ford Edge2023 Ford Escape2023 Ford Expedition2023 Ford Explorer2023 Ford F-1502023 Ford Maverick2023 Ford Mustang2023 Ford Ranger2023 Ford Transit2023 Lincoln Aviator2023 Lincoln Corsair2023 Lincoln Nautilus2023 Lincoln Navigator2022 Ford Bronco2022 Ford Bronco Sport2022 Ford Edge2022 Ford Escape2022 Ford Expedition+ 24 moreAssociated Documents - August 1, 2023•Document ID: 10240577Service Bulletin/Repair InstructionsPOWER TRAIN; UNKNOWN OR OTHER; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- SSM 51823
- Date Added:
- August 11, 2023
- Manufacturer:
- LINCOLN
SummarySome 2019-2023 Edge/Nautilus, 2020-2023 Escape/Corsair, 2021-2023 Bronco Sport, 2022-2023 Maverick vehicles equipped with all wheel drive (AWD) may exhibit chatter/shudder during low speed turning events. This may be due to fluid contamination in the rear drive unit (RDU). Drain and refill the RDU, refer to Workshop Manual Section (WSM) 205-02. Drive for 5 miles (8 km) in stop and go conditions with right and left turns and re-evaluate. If the issue is still present, continue with normal WSM diagnostics. For claiming, use base (4000) causal part.
Associated Products (17)2023 Ford Bronco Sport2023 Ford Edge2023 Ford Escape2023 Ford Maverick2023 Lincoln Corsair2023 Lincoln Nautilus2022 Ford Bronco Sport2022 Ford Edge2022 Ford Escape2022 Ford Maverick2022 Lincoln Corsair2022 Lincoln Nautilus2021 Ford Bronco Sport2021 Ford Edge2021 Ford Escape2021 Lincoln Corsair2021 Lincoln NautilusAssociated Documents - July 3, 2023•Document ID: 10238461Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- SSM 51762
- Date Added:
- July 3, 2023
- Manufacturer:
- FORD
SummarySome 2021-2023 Ford and Lincoln vehicles equipped with SYNC 4 may exhibit the navigation feature in the center display screen only displaying imperial units and not being able to change to metric. This may be due to the software level of the SYNC module (APIM). This issue does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that engineering is currently working on a solution for this condition and will be released via Ford Power-Up software updates delivered over-the-air (OTA) expected in September 2023. Software will update automatically if vehicle connectivity is enabled in the vehicles settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in September 2023. Monitor OASIS for additional information.
Associated Products (17)2023 Ford Bronco2023 Ford Escape2023 Ford Expedition2023 Ford F-1502023 Ford Transit2023 Lincoln Corsair2023 Lincoln Nautilus2023 Lincoln Navigator2022 Ford Bronco2022 Ford Expedition2022 Ford F-1502022 Ford Transit2022 Lincoln Nautilus2022 Lincoln Navigator2021 Ford Bronco2021 Ford F-1502021 Lincoln NautilusAssociated Documents - June 6, 2023•Document ID: 10238726Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
- Mfr Comm. #:
- 23OTASU4P3NAUT
- Date Added:
- July 6, 2023
- Manufacturer:
- LINCOLN
SummarySoftware Update 4 P3 for 2021- 2022 Nautilus vehicles is now available. Quality improvements include: - Key fob access to vehicle during update. - Pre-conditioning pop up alerts.
Associated Products (2)Associated Documents - May 26, 2023•Document ID: 10236688Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 51665
- Date Added:
- May 29, 2023
- Manufacturer:
- FORD
SummarySome 2021-2023 Ford and Lincoln vehicles equipped with a 2.7L or 3.0L engine may exhibit an upper engine thump/knock noise coming from the left cylinder head. This condition is most noticeable at idle and may lessen at higher engine speed or while driving. This condition does not affect vehicle durability and will not get worse over time. Use a stethoscope or chassis ears and listen just behind the left cylinder head intake VCT solenoid on the cam cover to determine if the thump/knock noise is coming from the cylinder head/camshaft. The left cylinder head and the camshaft roller followers are available as service parts.
Associated Products (18)2023 Ford Bronco2023 Ford Edge2023 Ford Explorer2023 Ford F-1502023 Lincoln Aviator2023 Lincoln Nautilus2022 Ford Bronco2022 Ford Edge2022 Ford Explorer2022 Ford F-1502022 Lincoln Aviator2022 Lincoln Nautilus2021 Ford Bronco2021 Ford Edge2021 Ford Explorer2021 Ford F-1502021 Lincoln Aviator2021 Lincoln NautilusAssociated Documents - April 4, 2023•Document ID: 10235153Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- SSM 51536
- Date Added:
- May 4, 2023
- Manufacturer:
- FORD
SummaryFor 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
Associated Products (47)2023 Ford Bronco2023 Ford Bronco Sport2023 Ford Edge2023 Ford Escape2023 Ford Expedition2023 Ford Explorer2023 Ford F-1502023 Ford Maverick2023 Ford Mustang2023 Ford Ranger2023 Ford Transit Connect2023 Lincoln Aviator2023 Lincoln Corsair2023 Lincoln Navigator2022 Ford Bronco2022 Ford Bronco Sport2022 Ford Edge2022 Ford Escape2022 Ford Expedition2022 Ford Explorer+ 27 moreAssociated Documents - March 29, 2023•Document ID: 10233584Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- TSB 23-2049
- Date Added:
- April 4, 2023
- Manufacturer:
- FORD
SummarySome 2019-2023 Edge/Nautilus vehicles equipped with a 2.7L EcoBoost engine may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine on initial start-up after a cold soak of 6 hours or more that may last for 2-5 seconds. This may be due to stuck internal components of the variable cam timing (VCT) unit. To correct the condition, follow the Service Procedure to replace the VCT units.
Associated Products (6)Associated Documents - March 2, 2023•Document ID: 10233656Service Bulletin/Repair InstructionsBACK OVER PREVENTION:SOFTWARE
- Mfr Comm. #:
- SSM 51407
- Date Added:
- April 4, 2023
- Manufacturer:
- FORD
SummarySome 2021-2022 Ford and Lincoln vehicles equipped with SYNC 4 may experience an error message during the gateway module (GWM) software update application which states Procedure Unsuccessful- GetConfigDataFromGIVIS. This may be the result of a server related concern. To correct the condition, download and run the Ford Diagnosis and Repair System (FDRS) application GWM-Read the Gateway Module A (GWM) Configuration Data application. When the application completes, refresh and re-attempt the GWM-Gateway Module A (GWM) Software Update application. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (10)Associated Documents - February 24, 2023•Document ID: 10232482Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 51385
- Date Added:
- March 4, 2023
- Manufacturer:
- FORD
SummarySome 2019-2023 Edge/Nautilus vehicles equipped with a 2.0L engine may exhibit a repeat block heater failure. This may be caused by air in the engine cooling system. The WSM replacement procedure has been updated to include the Engine Cooling System Draining, Vacuum Filling and Bleeding procedure found in Section 303-03A Engine Cooling - 2.0L EcoBoost (184kW/250PS) MI4, General Procedures as the final step. The block heater should not be tested unless all the air has been removed from the engine cooling system following this procedure.
Associated Products (6)Associated Documents