Lincoln Nautilus Service Bulletins (2024)
189 manufacturer communications on file.
- May 14, 2026•Document ID: 11032938Over The AirVISIBILITY/WIPER; STRUCTURE:BODY
- Mfr Comm. #:
- DDM-26.21.5 Nautilus
- Date Added:
- May 27, 2026
- Manufacturer:
- LINCOLN
SummaryQuality improvements include: -Prevents window bounce backs after using the one touch up feature
Associated Products (2)Associated Documents - May 8, 2026•Document ID: 11032691Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; UNKNOWN OR OTHER; FUEL/PROPULSION SYSTEM
- Mfr Comm. #:
- SSM 54810
- Date Added:
- May 14, 2026
- Manufacturer:
- LINCOLN
SummarySome 2024-2026 Nautilus non-hybrid and 2025-2026 Aviator vehicles equipped with 28 radio speakers (minor feature code IDBBN) and 2025-2026 Navigator vehicles may exhibit a no audio/sound condition with no communication with the audio digital signal processing module (DSP) with U0238 stored in the audio control module (ACM). This may be due to the DSP. To determine if the DSP is the root cause, remove the DSP fuse from the battery junction box (BCMB fuse F40 for Aviator, BCMB fuse F138 for Nautilus, BJB fuse F5 for Navigator). Inspect the fuse for an open and make sure the fuse has proper blade contact. After one minute, reinstall the good fuse. If the concern is still present or a fuse concern is found, refer to Workshop Manual (WSM), Section 415-00 for normal diagnostics. If communication has been re-established with the DSP, install a new DSP ordered from Ford Component Sales using the On-Line 1878 form to correct this condition. Refer to Workshop Manual (WSM), Section 415-00. For claiming, use causal part 18B849 and labor operations 12651D and 12651D13.
Associated Products (7)Associated Documents - May 7, 2026•Document ID: 11032693Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; ELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 26-2185
- Date Added:
- May 14, 2026
- Manufacturer:
- LINCOLN
SummaryThis bulletin supersedes 25-2621. Reason for update: add 2026 model year vehicles and Transit, update the causal part number (15604), update the Service Procedure, update the service labor operations for 2023 F-Super Duty, and add service labor operations for Transit. Some vehicles listed in the Model statement above may exhibit a no crank/no start condition where the customer cannot start their vehicle. The vehicle may also exhibit a "No Key Detected" message displayed on the instrument panel cluster (IPC), and no key fob works in the back up slot. The remote keyless entry (RKE) functionality will work to lock/unlock the vehicle.
Associated Products (23)2026 Ford Bronco2026 Ford Expedition2026 Ford Explorer2026 Ford F-1502026 Ford Mustang2026 Ford Ranger2026 Lincoln Aviator2026 Lincoln Nautilus2026 Lincoln Navigator2025 Ford Bronco2025 Ford Expedition2025 Ford Explorer2025 Ford F-1502025 Ford Mustang2025 Ford Ranger2025 Lincoln Aviator2025 Lincoln Nautilus2025 Lincoln Navigator2024 Ford Bronco2024 Ford F-150+ 3 moreAssociated Documents - April 27, 2026•Document ID: 11032256Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; ELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 26-2196
- Date Added:
- May 5, 2026
- Manufacturer:
- LINCOLN
SummaryThis bulletin supersedes 26-2100. Reason for update: To update vehicle symptoms, affected vehicle lines, and model years. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: Poor speaker sound quality (static, pop, crackle) while using Apple CarPlay® or Bluetooth audio Poor or muffled outbound phone call sound quality while using Apple CarPlay® or Bluetooth audio This may be due to the software in the accessory protocol interface module (APIM).
Associated Products (9)Associated Documents - April 20, 2026•Document ID: 11031410Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- SSM 54757
- Date Added:
- April 21, 2026
- Manufacturer:
- LINCOLN
SummarySome 2024-2026 Nautilus vehicles may require replacement of the front seat track motor for various reasons. If Workshop Manual (WSM), Section 501-10A > Front Seats > PPT A leads to front seat track motor replacement, a lower level service part is now available - PU5Z-14547-A (driver side) and PU5Z-14547-B (passenger side). If only the front seat track motor requires replacement, it is not necessary to replace the front seat cushion structure assembly.
Associated Products (3)Associated Documents - April 17, 2026•Document ID: 11031414Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 54751
- Date Added:
- April 21, 2026
- Manufacturer:
- LINCOLN
SummarySome 2024-2026 Nautilus non-hybrid vehicles equipped with 28 radio speakers (minor feature code IDBBN) and 2025-2026 Navigator vehicles may exhibit a no audio/sound condition with no communication with the audio digital signal processing (DSP) module and diagnostic trouble code (DTC) U0238 stored in the audio control module (ACM). Remove the DSP fuse from the battery junction box (BCMC) F138 for Nautilus, (BJB) F5 for Navigator. Inspect the fuse for an open and ensure the fuse has proper blade contact. After one minute, reinstall the good fuse. If the concern is still present or a fuse concern is found, continue with normal diagnostics in Workshop Manual (WSM), Section 415-00 Information and Entertainment System > General Information > Diagnosis and Testing. If communication has been re-established with the DSP module, engineering is currently working on a solution for this condition that is expected by Q2 2026. Replacement or reprogramming of the DSP will not resolve this condition. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers
Associated Products (5)Associated Documents - March 31, 2026•Document ID: 11030822Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- SSM 54706
- Date Added:
- April 6, 2026
- Manufacturer:
- LINCOLN
SummarySome 2024-2026 Nautilus vehicles built on or before 06-Nov-2025 may exhibit an inoperative driver heated seat with diagnostic trouble code (DTC) B1208:2A stored in the driver seat module (DSM) and/or inoperative front passenger heated seat with DTC B120A:2A in the passenger front seat module (SCMB).
Associated Products (3)Associated Documents - March 11, 2026•Document ID: 11030105Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- SSM 54647
- Date Added:
- March 18, 2026
- Manufacturer:
- LINCOLN
SummarySome 20242026 Nautilus vehicles built on or before 06-Nov-2025 may exhibit an inoperative driver and/or front passenger heated seat with diagnostic trouble code (DTC) B1208:2A stored in the driver seat module (DSM) and/or DTC B120A:2A in the passenger front seat module (SCMB). Inform the customer that Ford is currently working on a solution for this condition that is expected Q2 2026. Monitor Professional Technician System (PTS) for additional information and schedule a service appointment for the customer once the repair becomes available. If a customer vehicle exhibits this concern, submit a Vehicle Concern Report. To submit a report, click on the "Submit Global Concern Report (GCR)" link at the upper right of the PTS Vehicle ID screen (vehicle identification number ÝVIN¨ required) and fill out the form. Do not use the "Report A Problem" link to submit a report for this condition.
Associated Products (3)Associated Documents - March 10, 2026•Document ID: 11030364Over The AirELECTRICAL SYSTEM; EXTERIOR LIGHTING
- Mfr Comm. #:
- DSP-25.2.21.2 Nautilus
- Date Added:
- March 31, 2026
- Manufacturer:
- LINCOLN
Summary"26C10 Recall remedy -Addresses instances where the trailer lights and trailer brakes may not function"
Associated Products (2)Associated Documents - March 10, 2026•Document ID: 11029936Service Bulletin/Repair InstructionsPOWER TRAIN; ENGINE; UNKNOWN OR OTHER
- Mfr Comm. #:
- SSM 54643
- Date Added:
- March 11, 2026
- Manufacturer:
- LINCOLN
SummarySome 2024-2026 Nautilus non-hybrid vehicles may exhibit a rattle or buzzing noise from under the center of the car during light throttle, low engine revolutions per minute (RPM) driving conditions, often between 30-40 mph (48-64 km/h). The noise may be more noticeable when ambient temperatures are below 40°F (4°C). Inform the customer that Ford is currently working on a solution for this condition that is expected Q4 2026. This concern does not affect vehicle durability and the customer can continue to drive the vehicle. Monitor Professional Technician System (PTS) for additional information and schedule a service appointment for the customer once the repair becomes available.<br /><br /> If a customer vehicle exhibits this concern, submit a Vehicle Concern Report. To submit a report, click on the "Submit Global Concern Report (GCR)" link at the upper right of the PTS Vehicle ID screen (vehicle identification number ÝVIN¨ required) and fill out the form. Do not use the "Report A Problem" link to submit a report for this condition.
Associated Products (3)Associated Documents - March 10, 2026•Document ID: 11030110Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; ELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 26-2100
- Date Added:
- March 18, 2026
- Manufacturer:
- LINCOLN
SummaryThis article supersedes TSB 25-2477 to update the Labor Operation Descriptions. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: Poor speaker sound quality (static, pop, crackle) while using Bluetooth audio Poor outbound phone call sound quality while using Bluetooth This may be due to the APIM (accessory protocol interface module) software.
Associated Products (4)Associated Documents - February 16, 2026•Document ID: 11028849Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; UNKNOWN OR OTHER
- Mfr Comm. #:
- SSM 54582
- Date Added:
- February 17, 2026
- Manufacturer:
- FORD
SummarySome 2024 Nautilus and 2025 Explorer vehicles equipped with the Google Maps Navigation System (minor feature code HKCGA) may experience a blank/white Google map screen, inoperative live traffic data, inoperative voice assistant, the inability to sign into a Google account in the center touch screen, unable to access the Google Play Store in the center display screen, and/or inability to connect to other apps in the center display screen. This may be due to the vehicles Connectivity Package not being activated. To verify if the vehicle has an active Connectivity Package (free or paid) enter the vehicle identification number (VIN) in Professional Technician System (PTS) then navigate to the upper blue tab titled Connected Vehicle > Vehicle Software Subscriptions. It will clearly state if the vehicle has a trial or paid subscription, along with the expiration date. These vehicles come with a free Connectivity Package that lasts for 1 year. To activate the free trial period or to subscribe to a paid subscription, have the customer follow the steps located within The Ford/Lincon App and follow the prompts
Associated Products (2)Associated Documents - February 16, 2026•Document ID: 11028848Service Bulletin/Repair InstructionsVISIBILITY/WIPER; UNKNOWN OR OTHER; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 54581
- Date Added:
- February 17, 2026
- Manufacturer:
- FORD
SummarySome 2024-2026 Nautilus and 2025-2026 Explorer/Aviator vehicles equipped with power folding mirrors may exhibit concerns with the auto folding mirror functionality not matching the status selected by the switch in the center display screen menu. Examples include auto folding not operating when the switch is enabled and/or auto folding continuing to function when the switch is disabled. This may be due to the software in the driver door module (DDM) and passenger door module (PDM). Power folding mirror operation from the physical button is not affected by this condition. Inform customers that engineering is currently working on a solution for this condition that is expected in Q4 2026. Replacement or reprogramming of the accessory protocol interface module (APIM), DDM, or PDM will not resolve this condition. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available.<br /><br /> If the vehicle exhibits this condition, submit a Vehicle Concern Report. To submit a report, click on the "Submit Global Concern Report"
Associated Products (7)Associated Documents - February 10, 2026•Document ID: 11029610Over The AirBACK OVER PREVENTION: REARVIEW SYSTEM BRAKING; FORWARD COLLISION AVOIDANCE: WARNINGS; ELECTRICAL SYSTEM
- Mfr Comm. #:
- ACM-25.3.3 Nautilus
- Date Added:
- March 4, 2026
- Manufacturer:
- LINCOLN
Summary"25SA2 Recall remedy - Audio Control Module update to address intsances where the pedestrian sounder alert sound may not be generated by the vehicle"
Associated Products (2)Associated Documents - February 10, 2026•Document ID: 11028830Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; ELECTRICAL SYSTEM; POWER TRAIN; STRUCTURE:BODY
- Mfr Comm. #:
- TSB 25-2621
- Date Added:
- February 17, 2026
- Manufacturer:
- FORD
SummarySome vehicles listed in the Model statement above may exhibit a no crank/no start condition where the customer cannot start their vehicle. The vehicle may also exhibit a "No Key Detected" message displayed on the instrument panel cluster (IPC), and no key fob works in the back up slot. The remote keyless entry (RKE) functionality will work to lock/unlock the vehicle.
Associated Products (14)Associated Documents - February 6, 2026•Document ID: 11028798Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 54556
- Date Added:
- February 12, 2026
- Manufacturer:
- FORD
SummaryAll 2024-2025 Nautilus and 2025 Explorer/Aviator/Expedition/Navigator vehicles will have the Alexa Built-In feature removed from the vehicle in Q1 2026 due to the end of life of Amazon Alexa services in all Ford/Lincoln Digital Experience vehicles. Google Assistant will continue to be the default voice assistant in these vehicles. No additional actions should be taken in an attempt to restore Alexa Built-In functionality.
Associated Products (6)Associated Documents - January 29, 2026•Document ID: 11028163Service Bulletin/Repair InstructionsSERVICE BRAKES
- Mfr Comm. #:
- TSB 26-2018
- Date Added:
- February 4, 2026
- Manufacturer:
- LINCOLN
SummarySome of the vehicles listed in the Model statement above may exhibit a grunt-type noise from the front brakes during initial brake applications that goes away after the brakes warm-up. A video demonstrating this condition is available in the Service Procedure below. This may be due to the front brake discs and pads.
Associated Products (3)Associated Documents - January 26, 2026•Document ID: 11027823Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 54518
- Date Added:
- January 27, 2026
- Manufacturer:
- LINCOLN
SummarySome 2024-2026 Nautilus, 2025-2026 Explorer/Aviator and 2025 Expedition/Navigator vehicles may exhibit a concern where during an inbound phone call using CarPlay®, the person in the vehicle cannot be heard. This may be due to the software in the accessory protocol interface module (APIM). Replacement or reprogramming of the APIM will not resolve this condition. Inform customers that engineering is currently working on a software solution for this condition and will be released via a software update delivered over-the-air (OTA) expected by April 2026. The software will update automatically if vehicle connectivity is enabled in the vehicle settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update by May 2026. Monitor Professional Technician System (PTS) for additional information.
Associated Products (9)Associated Documents - January 22, 2026•Document ID: 11028293Over The AirVISIBILITY/WIPER; UNKNOWN OR OTHER; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SYNC-25.2.0.16.1 Nautilus
- Date Added:
- February 5, 2026
- Manufacturer:
- LINCOLN
Summary"Quality Improvements Include: - Bug Fixing and Feature improvements. - Resolves black screen issue caused when there is no SiriusXM disk space."
Associated Products (4)Associated Documents - January 17, 2026•Document ID: 11027713Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 54502
- Date Added:
- January 21, 2026
- Manufacturer:
- FORD
SummarySome 2025-2026 Expedition/Navigator/Explorer/Aviator and 2024-2026 Nautilus vehicles equipped with the Google Maps Navigation System (minor feature code HKCGA) may experience a blank screen for Google Maps or the absence of live traffic data. To correct this condition, refer to the Workshop Manual (WSM), Section 415-00 > Diagnosis and Testing > Information and Entertainment System. The WSM has been updated with improved diagnostics for this condition. To confirm whether a vehicle is built with a specific minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner of the Professional Technician System (PTS).
Associated Products (11)Associated Documents