Lincoln MKX Complaints

1,418 consumer complaints on file.

#11501142January 10, 2023
SERVICE BRAKES
AS I WAS DRIVING THE BREAK PEDDAL SEEM LIKE IT HAD GOTTEN LOOSE AND ON ITS ON WAS LITERRALY PUSH ALL THE WAY DOWN HOW EVER I WAS NOT ABLE TO STOP AND I HIT A VEHICLE I WAS NOT SPEEDING HOW EVER WAS A SOFT HIT BUT BREAKS ARE MALFUCTIONING\
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11500576January 7, 2023
ENGINE
Water pump failure 3 times. Internal water pump failed causing engine to overheat dumping coolant into the engine oil. Original water pump replaced 5/16/21. Replacement water pump failed and was replaced 6/19/22. Second Replacement water pump has failed also as of January 1, 2023 resulting in catastrophic engine failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500545January 6, 2023
SERVICE BRAKES
Have a hard brake pedal. U0401 code. Ford replaced battery. It got rid of code but still had a hard brake pedal. Ford replaced power assist unit. That fix the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500323January 5, 2023
POWER TRAIN
The contact owns a 2013 Lincoln MKX. The contact stated while driving 55 MPH, the vehicle began to lose power. The accelerator pedal was depressed but the vehicle failed to respond. The power train warning light was illuminated. The contact was able to veer to the side of the road. The vehicle was towed to an unknown GMC dealer who restarted and test-drove the vehicle. The dealer diagnosed that no issues were found. An unknown Lincoln dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 43,225.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500171January 4, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2012 Lincoln MKX. The contact stated that the brake pedal would depress to the floorboard without warning. The contact took the vehicle to the dealer and the brake master cylinder was replaced; however, the failure persisted. The vehicle was taken back to the dealer where it was then diagnosed with a defective ABS system; however, the part for the repair was on backorder. The manufacturer was also notified of the failure and provided the same information as the dealer. The contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499828January 2, 2023
UNKNOWN OR OTHER
Unknown/Uncertain as to why the floor is wet on right rear passenger. Dealer unable to detect why floor board is wet. I need answers because this is a health risk/ lungs risk for my family and myself due to questionable mold May probably grow from the wet carpet and wet spell
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498373December 21, 2022
SERVICE BRAKES
Brake Booster faulty almost caused me to not to be able to come to a complete stop in traffic. My thoughts were that I needed to have brakes replaced. I did have front and back replaced. But braking are still the same the same ..not coming to a complete stop, hissing sound.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496597December 8, 2022
SERVICE BRAKES
The Brake Booster on my vehicle failed. I had it replaced and two years later it failed again. Many owners of the 2013 Lincoln MKX have this same issue. This is very dangerous and it putting my families and others lives in danger if my brakes were to completely fail while driving down the highway. There should be some kind of recall on this as I have seen thousands of complaints for the same thing on this exact thing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494688November 23, 2022
SERVICE BRAKES, SUSPENSION, STEERING
First incident 10-15-2019 (purchased used vehicle 09-30-19) Exiting freeway at 55mph and suddenly brakes stopped working( was able to pull aside) then brakes worked normal again. Took vehicle to check breaks and nothing wrong was found. Second incident 02-17-2020 Driving son to school at 35mhp brakes stopped working while doing a right turn and ran over sidewalk to avoid hitting vehicle in front. Bumper got a little damage. Brakes check again and nothing was found. Third incident 05-15-2022 Driving at 55mph on road and brakes stopped working before trying to stop at red light. Hit cement in middle of the road to avoid crashing. Used emergency brake and Bumper was scratched. Turn on and off truck and brakes work normal again. June 22-2022 Took to mechanic after being inspected at several places and found nothing wrong. Replaced brakes, Front shocks and fluid. November 23-2022 Driving on freeway at 70mph. Brakes failed again and almost crash with eighteen wheeler. Was able to hit the brakes with all my strength and merge into honking traffic to pull over on the freeway emergency lane. (could have been fatal) This incidents indicated are major but the problem has been in occurrence on and off randomly and frequently.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11494012November 17, 2022
AIR BAGS
The contact owned a 2008 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 19V001000 (Air Bags) and later Campaign Number: 21V158000 (Air Bags) however, the parts to do the repairs were unavailable. The contact had made several attempts to set up recall appointments, however, the dealer kept advising her that the parts were not available. The contact stated that while driving approximately 20 MPH and following a right bend on the road she crashed into a parked vehicle. The contact stated that it was raining and the road surface was wet. The contact's vehicle crashed into the driver's side of the parked car, damaging the rear quarter panel and both doors. The contact's vehicle had damage to the front driver-side bumper and headlight, and the passenger door which was crushed by the impact. The contact stated that both side-impact air bags deployed but did not inflate and that the driver and passenger front air bags had not deployed. The contact stated that she received minor cuts to her left leg and bruises to the left side of her face, neck and shoulders. The contact stated that she had been transported by ambulance for medical attention. The contact's vehicle was towed from the scene and taken to an impound lot where it had later been declared a total loss by the contact's insurance provider. The police had filed a report. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 230,000. Parts distribution disconnect.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11493416November 14, 2022
SEAT BELTS
The contact owns a 2016 Lincoln MKX. The contact stated that while driving at various speeds with her seat belt fastened, the front driver’s side seat belt loosened upon movement in the seat, without warning. The contact also stated that the seat belt failed to retract while attempting to unbuckle the seat belt. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492865November 9, 2022
AIR BAGS
The contact owns a 2008 Lincoln MKX. The contact stated that while his son was pulling up to a stop sign prior to pulling into oncoming traffic and noticed a dump truck speeding that lost control and eventually crashed into the passenger side door. No air bags deployed. The driver had received injuries to their shoulder, arm, and minor whiplash. No medical attention was needed. The driver of the truck had not received any injuries. A police report was filed. The vehicle had been towed to a body shop. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 75,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11492978November 9, 2022
WHEELS, WHEELS:LUGS/NUTS/BOLTS/STUDS
Went to the dealer for oil change & tire rotation. Service department told me they could not do the tire rotation due to the fact they could not remove the lug nuts. They wanted me to buy new lug nuts at a cost of $334.00. I declined, decided to research on my own to replace. Hopefully I don’t have to worry about a wheel falling off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492341November 4, 2022
SERVICE BRAKES, POWER TRAIN
The brake booster went out, as well as the PTU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490403October 22, 2022
SERVICE BRAKES
Car frequently failed to stop timely when brakes were pressed. A HYDRAULIC CONTROL UNIT was advised and BRAKE BOOSTER to be installed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489678October 17, 2022
ELECTRICAL SYSTEM
In early September the vehicle was completely without electrical power. My husband was able to jump start the car. We bought a new battery from AutoZone and it was installed by their technician. September 22, 2022 the same issue occurred and the car had to be jump started. I took the vehicle to the dealership who was able to find no cause of the failure. There were no warning lamps, messages or other symptoms (no difficulty starting etc.) Based on other accounts this appears to be associated with NHTSA Campaign # 19V809000 - Electrical System. The dealership did not charge me for anything related to this failure as they could not recreate it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486615September 27, 2022
AIR BAGS, SEAT BELTS
The contact owned a 2011 Lincoln MKX. The contact stated that while driving at approximately 35 MPH, another vehicle abruptly pulled in front of her and she t-boned the vehicle. The air bags did not deploy upon impact. The other driver had to be removed from the passenger side of their vehicle due to the damage from the accident; the driver was transported to the hospital by ambulance, and their injuries were unknown. The contact was able to drive the vehicle home and was taken to the hospital after the accident. The contact was treated for the pain in her neck, head, back, and both pairs of legs and arms. A police report was filed. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle was deemed a total loss. The failure mileage was approximately 127,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11486708September 27, 2022
SERVICE BRAKES
Brake Booster problem. When looking online this is a common problem with my year make and model. This is very dangerous concern as I had my children in the car and my brakes would not stop no matter how hard I pressed my brakes. I was lucky there was no on coming traffic or I would have been in an accident
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486183September 24, 2022
UNKNOWN OR OTHER
Lately when I put the car in park it still beeps and say place in park. I have to take it in and out of park to get it to know that it is in park. the other day I put it in park and got out of the car with it still running and then it started rolling up the driveway. it was in the park position but it was moving up the hill like it was in reverse
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11485732September 21, 2022
AIR BAGS
The contact owned a 2007 Lincoln MKX. The contact stated that while driving at 50 MPH, he dosed off and hit a tree. The air bags did not deploy upon impact. A police report was not filed. The vehicle was able to be driven back to his home after the accident. The contact sought medical treatment for an injury to his pelvis due to the accident. The vehicle was placed under NHTSA Campaign Number: 21V158000(Air Bags) but was never serviced. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle was totaled. The failure mileage was approximately 240,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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