Lincoln Mark Complaints

1,009 consumer complaints on file.

#743256March 29, 2001
EXTERIOR LIGHTING:HEADLIGHTS
LOW BEAM HEADLAMPS ARE INADEQUATE FOR SAFE NIGHT HIGHWAY DRIVING; INSUFFICIENT LIGHT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743259March 29, 2001
EXTERIOR LIGHTING:HEADLIGHTS
MY HEADLIGHTS ARE VERY WEAK. WHEN IT IS RAINING OUTSIDE I CANNOT SEE THE RAOD AT ALL, SOMETIMES EVEN WITH MY HIGH BEAMS ON. IT HAS BECOME VERY DANGEROUS TO DRIVE AT NIGHT, ESPECIALLY IN BAD WEATHER. I FEEL THE LIGHTS SHOULD BE RECALLED AND REPLACED WITH A MORE POWERFUL SYSTEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743275March 29, 2001
EXTERIOR LIGHTING:HEADLIGHTS
THE HEADLAMPS ON THE VEHICLE PROVIDED LITTLE LIGHT, AND THUS, LIMITED VISIBILTY IN LIGHTLESS SITUATIONS. ACCEPTABLE VISIBILTY IS LIMITED TO (AN ESTIMATED) 25 FT. EVEN CONSTANT USE OF THE HIGH BEAMS (WHICH IS A DANGER TO OTHER MOTORISTS, THOUGH MANY DO NOT SEEM TO NOTICE) PROVIDES LITTLE MORE THAN SLIGHTLY ACCEPTABLE LIGHT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#884454March 28, 2001
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS HAD GONE OUT. DEALERSHIP CLAIMED DEFECT EXISTED IN BALLAST WHICH WILL RESULT IN REPLACEMENT OF ENTIRE HEADLIGHT SYSTEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743139March 27, 2001
EXTERIOR LIGHTING:HEADLIGHTS
VEHICLE IS EXPERIENCING MOISTURE IN THE HEADLAMP HOUSING. PROBLEM IS ON THE RIGHT FRONT SIDE OF VEHICLE, WITH THE POSSIBILITY THAT THE LEFT HEADLAMP MAY BE AFFECTED. ALSO, THE REAR BRAKE STOPLIGHT HAS SIGNS OF MOISTURE IN IT AS WELL. A TSB WAS ISSUED BY FORD (98-13-10) IN JULY OF 1998 REGARDING THE MOISTURE PROBLEM. I WAS TOLD THAT THIS IS NOT COVERED UNDER WARRANTY, THOUGH I HAVE A 100,000 EXTENDED WARRANTY PURCHASED WITH THE VEHICLE IN AUGUST OF 1999. MOISTURE IS CAUSING LOSS OF REFLECTIVNESS AND DISCOLORATION OF SILVER REFLECTIVE HOUSING WITHIN THE HEADLAMP. I FEEL THAT THIS IS A SAFETY ISSUE AND WOULD LIKE IT ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743066March 26, 2001
EXTERIOR LIGHTING:HEADLIGHTS
LOW BEAM HEADLIGHTS ARE SUB-STANDARD AND PRODUCE A DANGEROUSLY LOW AMOUNT OF LIGHT, ALMOST UNSAFE TO DRIVE AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742240March 11, 2001
EXTERIOR LIGHTING:HEADLIGHTS
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#882418March 7, 2001
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS ARE TOO DIM WHILE DRIVING VEHICLE, VISIBILITY IS REDUCED, AND DRIVING IS DANGEROUS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560018March 1, 2001
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
THE RECALL COMPONENT FAILED TWO TIMES WITHIN A TWO YEAR PERIOD, THE SECOND INCIDENT RESULTED IN THE VEHICLE RUNNING OFF THE ROAD DUE TO LOSS OF HEADLIGHTS, THE DEALERSHIP IS REFUSING TO REPLACE THE RECALL COMPONENT FOR THE SECOND TIME. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741746March 1, 2001
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHT FAILURE AND INADEQUATE HEADLIGHTS - FOR THE 2ND TIME IN 2 YEARS MY HEADLIGHTS HAVE FAILED. THIS TIME I RAN OFF THE ROAD. HEADLAMP SWITCH WAS REPLACED 2 YEARS AGO BY DEALER AS A RECALL (1ST TIME MY HEADLIGHTS FAILED WHILE DRIVING). DEALER REFUSED TO FIX RECALLED ITEM AGAIN AND SAID THE COMBINATION/DIMMER SWITCH WAS THE PROBLEM. I TOOK VEHICLE TO AUTO ELECTRIC SPECIALIST WHO FOUND MELTED HEADLAMP SWITCH CONNECTOR. REPLACED SWITCH AND CONNECTOR. HEADLAMPS ARE DIM AND UNSAFE TO DRIVE. ELECTRIC SPECIALIST SAID REASON WAS BREAKDOWN OF REFLECTIVE COATING ON HEADLIGHT ASSEMBLIES. I SEARCHED THE NHTSA COMPLAINTS DATABASE AND FOUND 92 OF THE 109 COMPLAINTS FOR MY VEHICLE DEALT WITH INADEQUATE HEADLIGHTS (UNSAFE TO DRIVE AT NIGHT). HOW MANY COMPLAINTS/DEATHS ARE REQUIRED TO FIX THIS EXTREMELY DANGEROUS PROBLEM? PLEASE DO SOMETHING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881858March 1, 2001
EXTERIOR LIGHTING:HEADLIGHTS
RECALL 98V00900 REMEDY DID NOT CORRECT PROBLEM CONCERNING HEADLIGHTS. HEADLIGHTS INTERMITTENTLY GO OUT WHILE VEHICLE IS BEING DRIVEN. *AK CONSUMER STATES THAT DEALER FIRST REPLACED THE HEADLAMP SWITCH WHICH WAS COVERED BY RECALL 98V009, SECOND TIME DEALER REPLACED THE TURN SIGNAL, HIGH/LOW BEAM WIPER SWITCH, CONSUMER TOOK VEHICLE TO AN ELECTRICAL SPECIALIST WHO FOUND A DEFECTIVE HEADLAMP SWITCH CONNECTOR THAT HAD MELTED, THE PROBLEM STILL HAS NOT BEEN CORRECTED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740968February 15, 2001
EXTERIOR LIGHTING:HEADLIGHTS
HEADLAMP REFLECTOR DISCOLORING, CAUSING WEAK OUTPUT-FORD WILL NOT CORRECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740975February 15, 2001
EXTERIOR LIGHTING:HEADLIGHTS
HEAD LAMPS DO NOT PROJECT LIGHT OUT TO A SAFE DISTANCE. ONE SIDE (LEFT, DRIVERS) INSIDE THE LENS THE CHROME REFLECTING SURFACE HAS DISSINTEGRATED. THE OTHER SIDE JUST APPEARS DIM. ON A WET NIGHT WE DO NOT WANT TO DRIVE THIS CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#880442February 13, 2001
EXTERIOR LIGHTING:HEADLIGHTS, EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
INTERMITTENTLY HEAD LIGHTS WILL FLICKER ON AND OFF CAUSING POOR VISIBILITY. DEALER HAS REPAIRED HEADLIGHTS UNDER RECALL IN APRIL OF 1999. *AK RECALL IS 98V009. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740821February 13, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE DISC BRAKE ROTOR DISC SEPARATED FROM ROTOR HUB CAUSING THE RIGHT FRONT TIRE TO LOCK UP FORCING CAR INTO A SPIN RESULTING IN THE CAR COMING TO A STOP IN A DITCH. MY 3 CHILDREN IN THE BACK SEAT RECEIVED MINOR BUMPS AND BRUISES. I WASTRAVELING AT 45 MPH WHEN THIS OCCURRED. IF I HAD BEEN TRAVELING FASTER THE CAR PROBABLY WOULD HAVE ROLLED OVER. *AK( DOT NUMBER: )
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#739944January 25, 2001
EXTERIOR LIGHTING:HEADLIGHTS, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE ON-BOARD COMPUTER INDICATES THAT THE "DRIVERS DOOR IS AJAR". THE SIGN DOES NOT GO OUT WHEN THE DOOR IS OPENED AND CLOSED AGAIN. WHEN DOOR LOCKS ARE DEPRESSED, THEY POP UP AGAIN AND THE DOORS WILL NOT LOCK AT ALL. THE ONLY OPERABLE SETTING OF THE HEATER BLOWER MOTOR IS HIGH FAN/ THE HEADLIGHT ASSEMBLY BALLAST IS DEFECTIVE AND THE LOWBEAM SETTING IS DIM. IT CANNOT BE REPAIRED BY REPLACING THE LAMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739835January 23, 2001
EXTERIOR LIGHTING:HEADLIGHTS
PROBLEM HAS EXISTED FOR SEVERAL YEARS WITH NO SUITABLE RECOMMENDATION FROM DEALER. NO SAFETY DEFECT MENTIONED IN SUMMARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739672January 20, 2001
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHT ASSEMBLY REFLECTIVE SURFACE BROKEN DOWN NO WAY TO REPAIR WITHOUT REPLACING TOTAL HEADLIGHT ASSEMBLY. I JUST HAD TO SPEND $215 FOR EACH LEADLIGHT AND $160 LABOR TO BE ABLER TO DRIVE AT NIGHT. I SHOULD HAVE HAD ONLY TO REPLACE BULBS,BUT EVERYONE I KNOW WITH A MARKVIII HAS HAD SAME TROUBLE .THE WHOLE DISIGN IS FAULTY AND THERE SHOULD BE A RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878503January 18, 2001
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS ARE DIMMED, MAKING IT HARD TO SEE AT NIGHT. CONSUMER TOOK VEHICLE TO DEALERSHIP, AND MECHANIC SAID IT WAS DUE TO A FILM BUILD UP ON HEADLIGHTS/ LENSES AND BULBS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739501January 17, 2001
EXTERIOR LIGHTING:HEADLIGHTS
THE HEAD LAMPS ARE DIM TO THE POINT OF NOT BEING ABLE TO SEE PROPERLY WHEN DRIVING AT NIGHT AND IF CAUGHT IN THE RAIN AT NIGHT THE HEAD LAMPS ARE TOTALLY USELESS. I HAVE CONSIDERED REPLACING THE BULBS WITH THOSE OF A HIGHER WATTAGE BUT I HAVE LEARNED THAT BECAUSE THE LENSES AND THE REFLECTORS ARE MADE ENTIRELY OF PLASTIC THEY WILL BECOME SCORCHED AND PRODUCE EVEN LESS LIGHT. ADDITIONALLY THE LEFT (DRIVER'S) SIDE LAMP IS MORE DIM THAN THE RIGHT SIDE. I HAVE NOTICED THIS SAME PROBLEM ON NEARLY ALL FORD PRODUCTS THAT ARE 3 OR MORE YEARS OLD. THE LENSES AND REFLECTORS IN MY CAR ARE IN VERY GOOD CONDITION AND I HAVE INSTALLED AN EXTRA GROUND WIRE TO EACH LAMP AS WELL AS INSTALLING RELAYS FOR THE HIGH AND LOW BEAMS, THERE WAS A SLIGHT IMPROVEMENT, BUT THE QUALITY OF LIGHT IS NOT AS GOOD AS THE LIGHTS ON MY 1967 MERCURY (ALSO A FORD PRODUCT). FORD SEEMS TO KNOW WELL OF THIS LIGHTING DEFICIENCY AS THEY CAME OUT WITH A MUCH IMPROVED LIGHTING SYSTEM FOR THE 1996 AND NEWER MARK VIIIS, THE UNITS PRODUCED FOR THE 1996 CAR WILL FIT THE 1993 AND UP CARS AND NEARLY ALL OF THE OWNERS OF THESE CARS FEEL THAT THESE LAMPS SHOULD BE RECALLED AND REPLACED WITH THE HID UNITS PRODUCED FOR THE 1996 AUTO. MANY OWNERS HAVE REPLACED THE ORIGINAL HEAD LAMPS WITH THE HID UNITS AT THEIR OWN EXPENSE. THE COST OF REPLACING THE ORIGINAL LAMPS WITH THE HID LAMPS IS PROHIBITIVE FOR MOST OWNERS AND THE DEALERS HAVE REFLECTED THAT FORD WILL DO NOTHING UNLESS THERE IS A RECALL FORCED UPON THEM. AT THIS TIME THERE IS NO INFORMATION AVAILABLE TO ME THAT WOULD INDICATE THE NUMBER OF DEATHS AND INJURIES CAUSED BY A DRIVER'S INABILITY TO SEE PROPERLY AT NIGHT WHEN DRIVING A 1993 TO 1995 MARK VIII, BUT AS AN OWNER/DRIVER I FEEL CERTAIN THAT THERE HAVE BEEN SOME. IN CONCLUSION I AND MANY OTHERS FEEL THAT FORD MOTOR COMPANY USED UNTESTED AND POOR QUALITY HEAD LAMPS IN WHAT IS SUPPOSED TO BE A CAR OF THE HIGHEST QUALITY. I HOPE IT DOES NOT TAKE A SERIES OF INCIDENTS SIMILAR TO THE FIRESTONE / FORD EXPLORER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Lincoln Mark