Lincoln Mark Complaints

1,009 consumer complaints on file.

#749013July 23, 2001
EXTERIOR LIGHTING:HEADLIGHTS
INADEQUATE LIGHTING FROM HEADLIGHTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748898July 22, 2001
EXTERIOR LIGHTING:HEADLIGHTS
THE HEADLIGHTS ARE SO DIM ON LOW BEAM YOU CAN NOT SEE THE ROAD. YOU HAVE TO KEEP THEM ON HIGH BEAM SO YOU CAN SEE.I HAVE CONTACTED NUMEROUS AUTO PART DEALERS AND THEY CAN NOT GET THIS ITEM . ITS STILL A DEALER ITEM. THIS IS A VEY SERIOUS PROBLEM AND YOU HAVE NUMEROUS COMPLAINTS ABOUT IT WHY WILL FORD MOTOR COMPANY NOT ACKNOWLEDGE IT?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748297July 11, 2001
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
WINDSHIELD REARVIEW MIRROR (ELECTROCHROMIC) VIBRATES ON ROUGH ROAD SURFACES -AND- AT FREEWAY SPEEDS. THIS IMPARTS AN EXTREMELY BLURRED IMAGE. THE ORIGINAL MIRROR WAS REPLACED BY THE DEALERSHIP, BUT THE REPLACEMENT EXHIBITS THIS PROBLEM ALSO.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748009July 6, 2001
WHEELS
THE WHEELS DEVELOPED STRESS CRACKS WITHIN FIVE MONTHS OF MY OWNING THE VEHICLE. THE DEALER AND A FORD REPRESENTATIVE EACH "LOOKED" AT THE WHEELS WITHOUT REMOVING THEM FROM THE VEHICLE AND INFORMED ME THAT THE STRESS CRAKING WAS CAUSED BY AN "OVER TORQUING" OF THE LUG NUTS. I HAVE ONLY HAD THE CAR SIX MONTHS AND I HAVE NEVER HAD THE FRONT WHEELS REMOVED. I DO NOT BELIEVE THE CRACKS ARE A RESULT OF "OVER-TORQUING" AND I AM SEEKING ANY ADDITIONAL FAILURE INFORMATION OF MY DESCRIPTION. I ALSO BELIEVE THE STRESS CRACK WILL CONTINUE TO WORSEN AND EVENTUALLY FAIL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747741July 3, 2001
EXTERIOR LIGHTING:HEADLIGHTS
THE HEADLIGHT ARE TO DIM TO SEE AT NIGHT THIS COULD CAUSE A ACCDIENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891822July 2, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHEN DRIVING AND WHEN APPLYING THE BRAKES TO MAKE A GRADUAL STOP EITHER ON WET OR DRY PAVEMENT BRAKE PEDAL GOES STRAIGHT TO THE FLOORBOARD, CAUSING EXTENDED STOPPING DISTANCE. CONSUMER HAS TAKEN VEHICLE TO THE DEALER WHO COULD NOT DUPLICATE PROBLEM OR DETERMINE THE CAUSE. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891691June 29, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM:IGNITION:MODULE, ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
INTERMITTENTLY VEHICLE WILL STALL OUT AND DIE WITHOUT WARNING AT LOW SPEEDS, RESULTING IN LOSS OF VEHICLE CONTROL. DEALER HAS REPLACED WIRING, FUEL PUMP, IGNITION, AND COMPUTER SEVERAL TIMES, AND COULD NOT DUPLICATE OR CORRECT PROBLEM.*AK POSSIBLE ENGINE PROBLEMS. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747514June 28, 2001
EXTERIOR LIGHTING:HEADLIGHTS
THE STANDARD LOW BEAMS DON'T PUT OUT ENOUGH LIGHT TO SEE 10 FEET AHEAD OF CAR, I HAVE TO DRIVE WITH HIGH BEAM ON TO SEE WHAT I SHOULD WITH LOW BEAM. SO INAFFECT I HAVE NO HIGH BEAM TO SEE WITH WHEN I'M ON COUNTRY ROADS AT NIGHT. SOMEONE I'M SURE HAS ALREADY DIED BECAUSE OF THESE LIGHTS... AND I SURE ITS MORE THAN 1. TEST FOR YOUR SELF AND YOU WILL SEE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891137June 25, 2001
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
WHILE TRAVELING AT NIGHT CONSUMER TRIED TO TURN HEADLIGHTS ON ,AND THEY WOULD NOT COME ON. CONSUMER HAS YET TO CONTACT DEALER. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746960June 17, 2001
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHT LENSES ARE FADED SO BADLY YOU CAN HARDLY SEE THE ROAD AT NIGHT. THIS SEEMS TO BE A VERY BIG PROBLEM WITH THE MARK VIII. HAVE HEARD FROM HUNDREDS OF OTHERS WITH THE SAME PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889816June 5, 2001
WHEELS:RIM
CONSUMER HAD TO CONTINUALLY ADD AIR PRESSURE TO RIGHT FRONT TIRE BECAUSE WHEEL RIM HAS BEEN BENT ALLOWING AIR PRESSURE TO BE RELEASED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *NOTE: CONSUMER FEELS THAT THIS COULD ALSO BE A POSSIBLE PROBLEM WITH FORD/FIRESTONE ISSUE IF CONSUMERS WERE DRIVING IN VEHICLES WITH BENT RIMS, WHICH COULD RESULT IN LOWER THAN SUGGESTED PRESSURE IN THE TIRES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746456June 5, 2001
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
DRIVER'S DOOR OUTSIDE MIRROR FAILED. DOES NOT REFECT ANYMORE AND YOU SEE DOUBLE WHEN LOOKING AT IT. ELECTROCHROMATIC FEATURE OF THIS MIRROR FAILED. HAVE SEEN MANY REPORTS OF THIS FAILURE BUT MOST MUST HAVE BEEN REPLACED UNDER WARRANTY. THIS SAFETY DEFECT IN THESE MIRRORS COULD CAUSE AN ACCIDENT OR SERIOUS INJURY SINCE YOU CANNOT SEE ONCE THEY FAIL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745843May 24, 2001
EXTERIOR LIGHTING:HEADLIGHTS
THE LIGHT PROVIDED BY THE ORIGINAL EQUIPMENT HEADLIGHTS IS INSUFFICIENT FOR SAFE DRIVING AT NIGHT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745370May 15, 2001
EXTERIOR LIGHTING:HEADLIGHTS
LOW BEAM HEADLAMPS ARE INADEQUATE FOR SAFE NIGHT HIGHWAY DRIVING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745215May 11, 2001
EXTERIOR LIGHTING:HEADLIGHTS
HEADLAMPS ARE TOO DIM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745129May 10, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, VISIBILITY:WINDSHIELD WIPER/WASHER, INTERIOR LIGHTING
THE CAR SEEMS TO LOSE GEAR WHILE GOING SLOWAT HIGHER RATES OF SPEED IT SEEMS TO SHIFT OKAY.IT APPEARS LIKE IT IS 3RD. GEAR THAT SEEMS TO SLIP. .REGARDING WINDSHIELD WIPERS THEY STAY UP WHEN YOU STOP THEM AS OPPOSE TO SETTLING DOWN UNDERNEATH THE HOOD. FINALLY THE DOOR AJAR SENSOR STAYS ON EVEN THOUGH BOTH DOORS ARE CLOSED,IF I PLAY WITH THE PASSENGER SEAT SOMETIMES THE SENSOR WILL STOP SHOWING DOOR AJAR SIGNAL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745110May 9, 2001
EXTERIOR LIGHTING:HEADLIGHTS
THE STOCK HEADLIGHTS ARE INADEQUATE AND UNSAFE. WE HIT A DEER. LINCOLN SHOULD REPLACE STOCK LIGHTS WITH THE HID VERSION. MY DAUGHTER AND I WERE ALMOST KILLED HITTING A DEER. THE STANDARD LIGHTS ARE SO BAD WE DIDN'T STAND A CHANCE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#745051May 8, 2001
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS ARE VERY DIM AT BEST AND MAKES FOR HAZARDOUS DRIVING CONDITIONS ESPICALLY WHEN RAINY OR FOGGY OUTSIDE. HARD TO SEE WITH THEM EVEN ON A CLEAR NIGHT USING LOW BEAMS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745081May 8, 2001
EXTERIOR LIGHTING:HEADLIGHTS
THE DRIVERS SIDE, LOW BEAM HEADLIGHT BURNT OUT ABOUT 6 MONTHS AGO. UPON TRYING TO REPLACE THE BULB, I LEARNED THAT THE BULB WAS ONLY AVAILABLE THROUGH THE DEALER. I CONTACTED 2 AUTHORIZED LINCOLN DEALERS & RECEIVED ESTIMATES VARYING IN THE RANGES OF $79-$835. AFTER MUCH RESEARCH, I DISCOVERED THAT THE $835 ESTIMATE WAS CORRECT. IN MID PRODUCTION OF THE 97 LINCOLN MARK VIII THE FORD MOTOR COMPANY CHANGED VENDORS ON THE HEADLIGHT & THE FIRST SYSTEM UTILIZED IS NOT COMPATIBLE W/THE SECOND SYSTEM. HENCE, I NEED TO PAY TO CONVERT MY CAR TO THE ALTERNATE SYSTEM AS THEY DO NOT STOCK AFTER MARKET PARTS FOR THE CARS PRODUCED DURING THE FIRST HALF OF THE YEAR. I DO NOT HAVE A PROBLEM W/PAYING $79 TO REPLACE THE BULB THAT NEEDS TO BE REPLACED. I FEEL IT IS LUDICROUS TO PAY $835 TO REPLACE AN ENTIRE SYSTEM DUE TO INCOMPETENC ON BEHALF OF THE MANUFACTURER. IF YOU PRODUCE A CAR, YOU SHOULD STOCK PARTS FOR SOME AMOUNT OF TIME. THE FORD MOTOR COMPANY DISAGREES. AT SOME POINT, I WILL NEED TO REPLACE MY PASSENGER HEADLIGHT, THEN, I WILL HAVE NEARLY $2000 INVESTED IN HEADLIGHT REPLACEMENT. I HAVE MADE THE OBESERVATION ON YOUR WEBSITE THAT OTHER 97 MARK VIII OWNERS HAVE EXPERIENCED THE SAME PROBLEM. IS THERE ANYTHING THAT A CONSUMER CAN DO TO ENCOURAGE FORD TO ACCEPT FINANCIAL RESPONSIBILITY FOR THIS DESIGN FLAW? ADDITIONALLY, MY DOOR HANDLE BOKE IN HALF- A SOLID PIECE OF METAL JUST BROKE RIGHT IN HALF. THE DEALER SAYS IT IS NORMAL WEAR AND TEAR!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744926May 4, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
MAY 3, 2001 I HAVE BEEN ADVISED BY THE FORD CORPORATION TO SEND THIS INFORMATION TO THE ASSOCIATIONREGARDING A SAFETY ISSUE WITH FORD PRODUCED AUTOMOBILES.REGARDING A SAFETY ISSUE WITH FORD PRODUCED AUTOMOBILES. REGARDING A SAFETY ISSUE WITH FORD PRODUCED AUTOMOBILES.THIS SAFETY ISSUE INVOLVES A SENSOR OR SWITCH ATTACHED TO ALL FORD PRODUCTS EQUIPPED WITHAN AOD-E/4R70W AUTOMATIC TRANSMISSION. FORD WOULD HAVE TO PROVIDE THE DATES THE DEFECTIVE SENSORS WERE USED.THE PROBLEM REVOLVES AROUND A RESISTOR NETWORK IN THE SENSOR THAT IS USED BY THE AUTOMOBILE'S COMPUTER TO CONFIGURE THE TRANSMISSION RELATIVE TO THE MANUAL SHIFT LEVER POSITION. WHEN THE SHIFT LEVER IS PLACED IN DRIVE THE COMPUTER PROGRAMS SHIFT POINTS AND EFFICIENTLY CAUSES THE TRANSMISSION TO BE IN 4TH GEAR AS QUICKLY AS POSSIBLE. ONE OF THE ORIGINAL PART NUMBER F3LP-7F293-BA SENSORS WAS DEFECTIVE SINCE NEW. IT CREATED NOISE ON THE SIGNAL LINE TO THE COMPUTER. THE COMPUTER IN TURN CAUSED THE TRANSMISSION TO LOSE THE PULL (TORQUE) TO THE REAR WHEELS. AT THE SAME TIME THE ENGINE REVS WILDLY TO THE RED LINE AS IF IN NEUTRAL, ESPECIALLY IF THE CRUISE CONTROL IS ENGAGED. I HAVE HAD NEAR MISSES WITH THIS DEFECT. WITH THE ENGINE RPM AT THE RED LINE AT SPEEDS OF 65 MPH THE TRANSMISSION SUDDENLY DISENGAGES AND THEN ENGAGES CAUSING THE VEHICLE TO LURCH OUT OF ITS LANE. AT ANOTHER TIME WHILE PASSING ON A 2-LANE ROAD THE VEHICLE LOST ITS PULL AND I CAUSED CONFUSION TO ALL DRIVERS AS I WAS FORCED TO BREAK TO GET BACK IN THE PROPER LANE. UNFORTUNATELY FORD FAILED TO DIAGNOSE OR REPAIR MY VEHICLE WHEN IT WAS REPORTED AND UNDER FACTORY WARRANTY AND THE DEFECT WAS KNOWN. AT THE PRESENT TIME FORD WILL NOT ADMIT TO THE DEFECTIVE SENSOR ALTHOUGH THERE ARE NUMEROUS TECHNICAL SERVICE BULLETINS WRITTEN FOR THEIR TECHNICIANS CONCERNING AND CORRECTING THIS PROBLEM. THE OLD DEFECTIVE PART ALSO HAD MOUNT BUSHINGS THAT WERE LOOSE IN THE MOLDED PART, THIS POOR QUALITY ALLOWED EXCESSIVE VIBRATION TO CONTRIBUTE TO THE UNSTABLE PERFOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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