Lincoln Mark Complaints

1,009 consumer complaints on file.

#10959602March 8, 2017
EXTERIOR LIGHTING
LOW BEAM CANT SEE ROAD WITH THEM ON HAVE TO USE HIGH BEAM ALL THE TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865064May 16, 2016
STEERING, SUSPENSION, EXTERIOR LIGHTING
UPDATE TO LAST COMPLAINT: THE PASSENGER SIDE HID HEADLIGHT HAS FAILED, NO REPLACEMENT EXCEPT $1000 CONVERSION KIT. HAVE TO DRIVE WITH ONLY "BRIGHTS" ON FROM NOW ON. DANGER TO MYSELF AND THOSE I'M PASSING, PLUS IF THE "BRIGHTS" AREN'T ON, THEN I HAVE NO HEADLIGHTS AND COULD GET PULLED OVER. PASSENGER SIDE BALL JOINT/CONTROL ARM BROKE WHILE DRIVING AND TIRE FELL OFF WHILE DRIVING IN PARKING LOT AT WORK. AFTER REPAIR, HEARING A BAD CREAKING NOISE. AIR SUSPENSION HAS TO FILL UP ALL THE WAY WHEN I START THE VEHICLE EVEN AFTER 5 MINUTES OF IT BEING SHUT OFF. HAVE PAID $1,200 FOR REPAIRS OF SUSPENSION AND STEERING IN 6 MONTHS. (THAT'S WITH MY DEALERSHIP EMPLOYEE DISCOUNT). SERIOUSLY, I'VE HEARD TOO MUCH ABOUT DEFECTIVE BALL JOINTS, HEADLIGHTS, NO HEAT, DOOR HANDLES SNAPPING OFF, AND THE AIR SUSPENSION GOING BAD. WHY IS FORD NOT DOING ANYTHING ABOUT THESE OBVIOUSLY DEFECTIVE PARTS??? BECAUSE THE CAR IS RARE AND THEY DON'T MAKE THEM ANYMORE???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824520February 5, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 1996 LINCOLN MARK VIII. THE CONTACT STATED THAT THERE WAS POOR VISIBILITY WHEN DRIVING THE VEHICLE AT NIGHT. THE HEADLIGHT LENSES HAD A CONSTANT FILM, WHICH AFFECTED THE LOW BEAMS. THE CONTACT CLEANED THE LENSES SEVERAL TIMES AND CHANGED THE BULBS, BUT THE VISIBILITY REMAINED POOR. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TO BE TAKEN TO THE DEALER FOR FURTHER INSPECTION AND REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824162February 4, 2016
SUSPENSION, VISIBILITY/WIPER, WHEELS
I'VE HAD THIS GEM SINCE 2010, BOUGHT WITH 30,000 MILES...NOW HAS 104,000 MILES. IT WAS GREAT UNTIL 2014. WHERE DO I START? (1) NO HEAT- BROKEN BLENDER DOOR ACTUATOR...MANUALLY SET IT TO THE WARM SETTING FOR THE WINTER BEHIND GLOVE BOX. (2) DRIVER'S DOOR HANDLE SNAPPED LAST YEAR(REPLACED FOR $100)...AND NOW THIS YEAR THE PASSENGER SIDE SNAPPED. (3) DOORS ARE CONSTANTLY "AJAR", ALTERNATING FROM ONE SIDE TO THE OTHER. (4) BALL JOINT IS STARTING TO WEAR BADLY, (5) DRIVER'S SEAT WON'T RECLINE, (6) STEERING WHEEL WON'T MOVE FORWARD/BACKWARD ANYMORE, (7) SUSPENSION IS STARTING TO GO...FRONT END LOWERS TO GROUND AFTER SHUTTING DOWN ENGINE. I'M SURE THERE'S MORE THAT I CAN'T THINK OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823046January 29, 2016
VISIBILITY/WIPER
THE HEADLIGHTS ARE VERY DIM AND DO NOT REFLECT ENOUGH LIGHT. AFTER MY MOTHER COULD NOT SEE THE ROAD AND RAN OFF AND HAD AN ACCIDENT I INSTALLED HID BULBS BUT STILL THE SAME PROBLEM DUE TO THE HOUSING GIVING VERY LITTLE REFLECTION OUT TO THE ROAD.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10806361November 23, 2015
STEERING, UNKNOWN OR OTHER
THE TELESCOPE PORTION OF THE STEERING COLUMN IS NOT OPERATIONAL. IT IS ADJUSTED ALL THE WAY OUT AND WILL NOT RETRACT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715954May 12, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 1995 LINCOLN MARK VIII. WHILE DRIVING AT APPROXIMATELY 15 MPH, THE FRONT HEADLIGHTS WERE DIM CAUSING THE CONTACT TO COAST THE VEHICLE OFF THE ROAD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 179,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701392March 24, 2015
STEERING
VEHICLE WAS TRAVELING DOWN A BUSY URBAN STREET AND WHILE APPROACHING AN INTERSECTION, THE DRIVER BEGIN TURNING SLIGHTLY TO CHANGE LANES AND THE STEERING WHEEL SEPARATED FROM THE STEERING COLUMN, LEAVING THE VEHICLE WITH NO STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683462February 14, 2015
ELECTRICAL SYSTEM
THEFT ALARM GOES OFF WHEN EVER IT WANTS TO. DOESN'T MATTER IF DAY OR NIGHT. THE BATTERY HAS TO BE DISCONNECTED TO SHUT IT OFF. THE CAR DOESN'T NEED TO BE DISTURBED FOR THIS TO HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669911January 4, 2015
EXTERIOR LIGHTING
DIM HEADLIGHTS CAUSE POOR STREET VISIBILITY AND HIT VEHICLE PARKED IN THE STREET IN A DARK COMMERCIAL AREA. HEADLIGHTS CANNOT BE OPENED TO SERVICE AND HEADLIGHTS NO LONGER AVAILABLE TO ORDER NEW. NO AFTERMARKET OPTIONS. HAS BEEN USING HIGH BEAMS IN DARK AREAS. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10668376December 26, 2014
EXTERIOR LIGHTING
HEADLIGHT LENS BECOMES DISCOLORED AND NO REPLACEMENT AND LENS CANNOT BE REMOVED TO CLEAN INSIDE. LIMITS VISUALIZATION OF ROAD AND ONE COULD HIT WILD ANIMALS CROSSING THE STREET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658700November 17, 2014
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 1996 LINCOLN MARK VIII. THE CONTACT STATED THAT THE HEADLIGHTS WERE VERY DIM AND CAUSED POOR VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000. UPDATED 07/07/14*LJ THE CONSUMER STATED THE DRIVER WAS UNABLE TO BEYOND 50 FEET. THE REFLECTIVE PART INSIDE THE HEADLIGHTS WERE COMPLETELY BLACK. THE LIGHT BULBS WERE REPLACED THE FAILURE PERSISTED. UPDATED 05/28/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619039August 5, 2014
VEHICLE SPEED CONTROL
FIESTA LINCOLN MERCURY 1720 S MESA DR, MESA, AZ 85210 (480) 719-3090 IS REFUSING TO CORRECT ACTION UNDER RECALL 05S28 NHTSA CAMPAIGN NUMBER: 07V336000. ASSOCIATED DOCUMENT RCRIT-07V336-8625 LISTED THE CORRECT PART NUMBERS AND PROCEDURE FOR THE SPECIFIC VEHICLE THAT IS IN QUESTION. - SERVICE ADVISER [XXX] AT THE DEALERSHIP STATED THAT THEY WOULD ONLY INSTALL A HARNESS ON THE VEHICLE IF NOT LEAKING. FORD HAS PROVIDED SUPPLEMENTAL 14, WHICH LISTS A DIFFERENT PART NUMBER FOR BOTH LEAKING AND NOT LEAKING FOR THE AFFECTED VEHICLE, AND [XXX] WOULD NOT VALIDATE THE INFORMATION BEING PRESENTED TO HIM IN THE RECALL DOCUMENTATION. [XXX] ALSO STATED THAT THEY ARE UNABLE TO PERFORM ANY OF THE RECALLS AT THIS TIME DUE TO NO PARTS BEING IN STOCK TO PERFORM THE RECALL. - PARTS DEPARTMENT AT THE SAME DEALERSHIP ([XXX]) CONFIRMED THE PART NUMBER LISTED IN SUPPLEMENTAL 14 ARE IN FACT IN STOCK AND AVAILABLE TO PERFORM THE RECALL 05S28. 05S28 SUPPLEMENTAL 14 ATTACHMENT V PAGE 1 Q3 EXPLAINS THE USAGE OF THE SWITCH ASSEMBLY FOR THIS APPLICATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615478July 28, 2014
EXTERIOR LIGHTING
1993 LINCOLN MARK VIII. CONSUMER WRITES IN REGARDS TO VEHICLE HIGH BEAM AND LOW BEAM HEADLIGHTS PROBLEM. *SMD THE CONSUMER STATED HE COULD NOT SEE AT NIGHT WITH THE HIGH BEAMS OR LOW BEAMS ON. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561115January 23, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE HEADLIGHT ASSEMBLY REFLECTIVE COATING HAS ALL CLOUDED AND FLAKED OFF CAUSING HIGHLY UNSAFE NIGHT TIME DRIVING CONDITIONS. THIS IS AN EXTREMELY COMMON ISSUE WITH THE MARK VIII FOR MODEL YEARS 93-96 WITH THE STANDARD HALOGEN HEADLAMPS. FORD MOTOR CO. IS AWARE AND SHOULD BE RESPONSIBLE FOR REPAIR / REPLACEMENT OF THE AFFECTED PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551641November 9, 2013
EXTERIOR LIGHTING
VERY POOR HEADLIGHTS, CAUSING AN UNSAFE DRIVING CONDITION WHILE ONLY BEING ABLE TO SEE A SHORT DISTANCE IN FRONT OF YOUR CAR AT NIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550907November 5, 2013
SERVICE BRAKES
NOTICED THE BRAKE LIGHT CAME ON MINUTES LATER WHILE ON MY WAY HOME. I COME TO A STOP AT A LIGHT AND THE BRAKES HAD COMPLETELY FAILED. I WAS NOT AWARE OF ANY RECALL UNTIL I WAS INFORMED BY MY MECHANIC THAT THERE WAS A RECALL ON THE ABS PUMP MOTOR. THE CAR WAS PURCHASED AROUND 1991-1992 IT WAS A PRIVATE SALE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537829August 29, 2013
EXTERIOR LIGHTING
POOR VISIBILITY AT NIGHT DUE TO POOR LOW BEAM HEADLIGHTS. HIGH BEAMS EQUIVALENT TO WHAT LOW BEAMS SHOULD BE. HAVE EVEN REPLACED HEADLIGHTS WITH USED PARTS WITH MORE REFLECTIVE MATERIAL INTACT. HAVE PURCHASE POLISHING KITS FOR LENS. LENS REMAINS YELLOWED AND SCRATCHED, AND LIGHTING DIM DESPITE USE OF SYLVANIA SILVER STAR BULBS. NO NEW HALOGEN LIGHTS AVAILABLE, AND USE PARTS ARE WELL OVER 100 A PIECE, AND CONTAIN THE SAME DEFECTS. HID KITS ARE $150+. OWNER SHOULD NOT BE RESPONSIBLE FOR AFTERMARKET ENHANCEMENTS TO VEHICLE TO ALLOW FOR SAFE NIGHT DRIVING WHEN HEADLIGHT DIMNESS IS DUE TO A DEFECT IN THE INHERENT DESIGN OF THE HEADLIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493943January 14, 2013
EXTERIOR LIGHTING, EXTERIOR LIGHTING:HEADLIGHTS
TRAVELING FROM DALLAS, TX TO ATHENS, AL 7:30PM LIGHTS SO DIM I COULD BARELY SEE THE ROAD AHEAD. I HAVE USED CLEANING KITS SEVERAL TIMES TO CLEAN THE HEADLIGHT LENS WITH NO RESULTS. I ALSO PURCHASED AND INSTALLED REPLACEMENT HEADLIGHT ASSEMBLIES FROM EBAY WITH NO IMPROVEMENT IN THE LIGHTING. I HAVE TRIED SEVERAL DIFFERENT BULBS WITH NO IMPROVEMENT. THIS IS REALLY A SAFETY PROBLEM. I HAVE BEEN LUCKY SO FAR. ..UPDATED 01/17/2013 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491618January 7, 2013
VISIBILITY/WIPER, EXTERIOR LIGHTING
1993 THROUGH EARLY 1996 LINCOLN MARK VIII'S HAVE A SERIOUS VISIBILITY PROBLEM AT NIGHT DUE TO THEIR INFERIOR HEADLIGHT DESIGN. BECAUSE THE HEADLIGHT PROFILE IS SO SLIM AND THE LENSES YELLOW SO EASILY WITH USE, YOU CAN'T SEE ANYTHING WHEN IT IS DARK. I FIND MYSELF CHECKING TO MAKE SURE MY HEADLIGHTS ARE IN FACT ON THEY ARE SO BAD. NO PRECAUTIONS CAN BE TAKEN TO PREVENT THIS LOW VISIBILITY SITUATION, IT IS A BAD DESIGN. FORD SWITCHED OVER TO HID IN 1996 TO CORRECT THE PROBLEM, BUT US OLDER VEHICLE OWNERS WERE LEFT OUT WITH A DANGEROUS CAR AND OUR ONLY CHOICE IS TO PAY ONE THOUSAND PLUS DOLLARS FOR A RETROFIT KIT THAT WE SHOULD NOT HAVE TO PAY FOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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