Kia Rio Complaints

1,336 consumer complaints on file.

#10454062April 4, 2012
FUEL SYSTEM, GASOLINE
THE FUEL HOSE VENT LINE LEAKED FUEL INTO BACK SEAT OF VEHICLE WHILE FUELING, TAKEN TO DEALER ONLY TO BE TOLD THAT KIA SAID IT WAS IMPOSSIBLE AND I SPILT GAS ON THE SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452278March 19, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2002 KIA RIO CINCO. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL BEGAN TO VIBRATE EXCESSIVELY AND PULSATION OCCURRED WHEN THE ACCELERATOR PEDAL WAS ENGAGED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON THREE SEPARATE OCCASIONS WHERE THE FRONT PASSENGER AND DRIVER SIDE WHEEL HUB BEARINGS WERE REPLACED EACH TIME. IN ADDITION, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE FOR THE REPLACEMENT OF THE FRONT PASSENGER AND DRIVER SIDE WHEEL HUB BEARINGS. THE MANUFACTURER WAS NOTIFIED OF THE CONSTANT PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451648March 14, 2012
AIR BAGS
AIR BAG SENSOR IN FRONT PASSENGER SEAT. THIS HAS FAILED-THREE TIMES SINCE BOUGHT NEW IN DEC.2005. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449679February 29, 2012
AIR BAGS
FRONT PASSENGER SEAT HAD TO BE REPLACED DUE TO A FAILED AIR BAG SENSOR AFTER OWNING THE CAR JUST 11 MONTHS. NOW THE CAR HAS 88,000 MILES ON IT SO THE BUMPER TO BUMPER WARRANTY IS OUT OF DATE. ON FEBRUARY 7, 2012 THE CAR HAD TO BE TAKEN INTO THE DEALER DUE TO THE DASH INDICATOR LIGHT FOR THE AIR BAG BEING ON. THE DEALER REPORTED THAT THE PASSENGER SEAT WOULD HAVE TO BE REPLACED FOR A CHARGE OF $880. THE PASSENGER SEAT HAS HARDLY BEEN USED DUE TO THE FACT THIS IS A SECOND CAR AND NEVER USED AS A FAMILY CAR. THERE IS USUALLY ONLY A DRIVER AND MAYBE A CHILD IN THE BACK SEAT. I HAVE TALKED TO THE DEALER SERVICE MANAGER, THE DEALER MANAGER, AND FILED A COMPLAINT WITH KIA MOTORS. ALL COMPLAINTS WERE A DEAD END WITH THE REPLY BEING THE SAME EACH TIME, IT IS OUT OF WARRANTY AND IS OUR RESPONSIBILITY. THIS IS UNACCEPTABLE SINCE THIS IMPAIRS THE ABILITY OF EVER HAVING A RIDER IN THE PASSENGER SEAT WITHOUT THEIR LIFE BEING IN DANGER. WITH AS MANY COMPLAINTS BEING LISTED ON THE WEB WITH THIS SAME DEFECT, IT WOULD APPEAR THIS IS A SEAT DESIGN IMPERFECTION AND SHOULD BE KIA'S RESPONSIBILITY. DOES IT TAKE A DEATH AND A LAWSUIT TO GET ANY THING DONE IN THIS MATTER?? WHO READS THIS AND WILL IT MAKE ANY DIFFERENCE?? I BOUGHT THE KIA RIO BECAUSE THEY ADVERTISED IT WAS SAFE AND ECONOMICAL...AND IT APPEARS TO BE NEITHER! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449611February 28, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2006 KIA RIO. THE CONTACT STATED THAT THE SENSOR FOR THE PASSENGER SIDE AIR BAG WAS REPLACED TWICE. THE CONTACT STATED THE AIR BAG LIGHT ILLUMINATED AGAIN AND THE DEALER ADVISED HIM THAT THE ENTIRE AIG BAG SENSOR SYSTEM WOULD HAVE TO BE REPLACED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 62,990.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449052February 23, 2012
FUEL SYSTEM, GASOLINE, EQUIPMENT ADAPTIVE/MOBILITY, ENGINE AND ENGINE COOLING
AFTER FILLUP THE GAS TANK CAR SHAKE AND DIE WHEN RUNING ON THE HIGHWAY. THIS IS THE 2ND CAR DOING THE SAME THING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447538February 11, 2012
VEHICLE SPEED CONTROL
UNINTENDED ACCELERATION: THE CABLE BROKE. THE GAS PEDAL WOULD NOT COME UP. THE CAR KEPT SPEEDING UP AND UP. I WAS GOING 60 IN A 30 MPH ZONE. THE CABLE SHOULD NEVER BRAKE. IT IS NOT A PART THAT WEARS OUT. HAPPY THAT I DID NOT DIE OR CAUSE ANYONE ELSE TO GET HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445892January 30, 2012
FUEL SYSTEM, GASOLINE:DELIVERY, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2002 KIA RIO. THE CONTACT STATED THAT WHEN REFUELING THE VEHICLE, FUEL WOULD SPEW BACK OUT FROM THE FILLER NECK. IN ADDITION, THE CONTACT STATED THAT A STRONG GASOLINE FUEL ODOR WAS CONSTANTLY PRESENT WITHIN THE VEHICLE AFTER REFUELING. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 04V179000 (FUEL SYSTEM, GASOLINE: DELIVERY) BUT WAS ADVISED BY THE DEALER THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE RECALL PRIOR TO THE PURCHASE OF THE VEHICLE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 107,000. UPDATED 03/16/12 *BF UPDATED 03/30/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445413January 26, 2012
AIR BAGS
MY MOTHER RAN OFF THE ROAD & HIT A TREE HEAD ON. THE CAR WAS CONSIDERED TOTALED, BUT THE AIRBAGS NEVER DEPLOYED ON EITHER THE DRIVER OR PASSENGER SIDE OF THE VEHICLE. SHE RECEIVED ALOT OF FACIAL TRAUMA & BRAIN INJURIES TOO. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10445421January 26, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2006 KIA RIO. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED AND THE HORN WAS DEFECTIVE. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 61,000. UPDATED 02/06/12*BF THE CONSUMER STATED THE AIR BAG LIGHT HAS ILLUMINATED ON AND OFF SINCE THE VEHICLE WAS PURCHASED IN 2077. IN THE LAST TWO YEARS THE LIGHT REMAINED ILLUMINATED PERMANENTLY. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, BUT ONLY A TEMPORARY FIX WAS MADE. THE CONSUMER WENT BACK TO THE DEALER TO HAVE THE PROBLEM ADDRESSED, ONLY TO BE TOLD, THE COST WOULD BE $800.00. THE CONSUMER STATED A RECALL WAS ISSUED REGARDING THE AIR BAG, BUT WAS TOLD, THE VEHICLE WAS NOT INCLUDED. UPDATED 02/10/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444905January 23, 2012
AIR BAGS
AFTER TURNING MY CAR ON, AIRBAG WARNING LIGHT WAS ILLUMINATED ON DASHBOARD. HAS REMAINED ILLUMINATED EVER SINCE. MY CAR HAS SUFFERED NO TRAUMA OR REASON FOR THE AIRBAGS TO NOT WORK, BUT WILL NOT DEPLOY IN THE EVENT OF AN ACCIDENT AS LONG AS THIS LIGHT IS ON. I FEAR FOR MY SAFETY WHILE DRIVING MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443859January 15, 2012
POWER TRAIN
VEHICLE WAS PURCHASED USED APPROXIMATELY 2 YEARS AGO. ON THE APPROXIMATE INCIDENT DATE, THE CLUTCH PEDAL FAILED TO ACTUATE THE CLUTCH AFTER PRODUCING A LOUD NOISE. INSPECTION AT A REPAIR FACILITY REVEALED FAILURE IN SEVERAL CLUTCH COMPONENTS AND A METAL FATIGUE FAILURE IN THE CLUTCH AND BRAKE PEDAL SUPPORT BRACKET. I AM FILING THIS COMPLAINT ON BEHALF OF MY DAUGHTER FOR THE FAILED SUPPORT BRACKET, WHICH I HAVE IN MY POSSESSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441209December 26, 2011
TIRES
I PURCHASED TIRES FROM MANTECA TIRES IN MAY OF 2010. THE TIRES WERE YOKOHAMA PRADA TIRES FOR A TOTAL OF 359.80. I HAD THE TIRES BALANCED, ALIGNED AND ROTATED AT REGULAR INTERVALS. THE TIRES FROM DAY ONE WERE MAKING EXTREME NOISE AND I HAD NOTIFIED MANTECA TIRES THAT THE TIRES WERE CAUSING NOISE. THEY SUGGESTED TO ROTATE THEM AND USE THEM FOR A WHILE TO SEE IF THE TIRES CONTINUED TO MAKE NOISE. I DID SO AND THEN ALSO TOOK THEM IN LATER TO BE ROTATED AGAIN AND HAD THEM CHECK THE NOISE. THEY STATED THAT I SHOULD LET SOME MORE TIME GO ON THEM AND CONTINUE TO DRIVE TO SEE IF AGAIN THE NOISE WOULD GO AWAY. IT DID NOT AND THE NOISE WAS GETTING WORSE. I DID NOT FEEL THAT THESE WERE SAFE. THEY SAID I SHOULD CONTACT YOKOHAMA, WHICH I DID. THEY TOLD ME TO TAKE IT TO A LOCAL TIRE COMPANY AND GET IT CHECKED OUT. YOKOHAMA WAS CLAIMING THAT THE TIRES ARE NOT COVERED UNDER WARRANTY BECAUSE THEY STATED THERE WAS SOME CUPPING. I TOLD THEM HOW CAN THAT BE, WHEN I NEVER HAD THIS ROAD NOISE WITH MY LAST TIRES AND I HAD THESE TIRES ROTATED, ALIGNED AND BALANCED. THEY SAID THEY WOULD OFFER A 25 % DISCOUNT ON NEW TIRES. THAT IS NOT HONORING A WARRANTY. A LITTLE OVER A YEAR LATER, A PERSON SHOULD NOT HAVE TO REPLACE TIRES. MANTECA TIRES THEN WHEN ON TO FAX THEM PAPERWORK AND TALK TO THEM, WHICH IT TOOK YOKOHAMA THREE DAYS TO GET BACK WITH THEM AND THEN THEY ONLY OFFERED A 40% DISCOUNT ON NEW TIRES. IF I HAVE BALANCED MY TIRES, ROTATED THEM AND DONE EVERYTHING I SHOULD AS A CAR OWNER AND THOSE TIRES ARE STILL MAKING NOISE, THEN IT IS CLEARLY THE FAULT OF THE TIRES. WHAT WOULD MAKE ME BUY YOKOHAMA TIRES AGAIN, EVEN AT A DISCOUNT, WHEN THEY DO NOT HONOR THE WARRANTY THEY OFFERED IN THE FIRST PLACE. THESE ARE OBVIOUSLY FAULTY TIRES AND I AM NOT THE FIRST ONE TO COMPLAIN OF THE EXTREME ROAD NOISE FROM THESE TIRES. IF YOU RESEARCH ON THE INTERNET, THERE ARE SEVERAL OTHER CONSUMERS THAT HAVE EXPERIENCED THE SAME WITH YOKOHAMA TIRES. THEY TOO, HAVE COMPLAINED OF YOKOHAMA NOT HONORING WARRANTIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440268December 17, 2011
FUEL SYSTEM, GASOLINE
THE CAR CAUGHT ON FIRE, KIA SAYS THEY SENT A NOTIFICATION TO THE ORIGINAL OWNER, YEARS AGO. WE FEEL THAT WE WERE ENTITLED TO A RECALL NOTICE BEFORE THE CAR BURNED DOWN. WE FEEL THIS IS NOT A SMALL RECALL, IT WAS A FIRE, A FIRE IS VERY DANGEROUS AND CAN BURN AND KILL PEOPLE. WE HAD 22 KIAS RIOS IN OUR FLEET AND NEVER RECEIVED RECALL NOTICES ON ANY OF THEM. KIA DID SEND NOTICES TO THE ORIGINAL OWNER HOWEVER THEY HAD THE INFORMATION AS TO WHICH CARS RECEIVED THE RECOMMENDED REPAIRS AND WHICH CARS NEVER CAME IN, THERE NEEDS TO BE SOME FOLLOW UP. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10438436December 6, 2011
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, ENGINE AND ENGINE COOLING
2002 KIA RIO. CONSUMER STATES TIMING BELT FAILED *TGW THE CONSUMER STATED THE TIMING BELT FAILED FOR A SECOND TIME AT 59,059 AND DESTROYED THE SECOND ENGINE. THE CONSUMER WAS INFORMED THE VEHICLE WOULD NOT BE COVERED UNDER WARRANTY, BECAUSE THE ORIGINAL TIMING BELT WAS NOT REPLACED AT THE PROPER MILEAGE. THE CONSUMER STATED THE ORIGINAL TIMING BELT WAS REPLACED AT 53,668 AND THE REPLACEMENT BELT FAILED AT 59,059 BEFORE THE RECOMMENDED 60,000. A KIA REPRESENTATIVE INFORMED THE CONSUMER THE WARRANTY ONLY EXTENDED TO THE ORIGINAL ENGINE, NOT THE REPLACEMENT ENGINE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437730November 29, 2011
AIR BAGS
MY 20 YEAR OLD BROTHER WAS ON HIS WAY HOME AND LOST CONTROL ON BLACK ICE TRYING TO AVOID A DOG. HE BEGAN TO SWERVE AND SPUN OUT, RESULTING IN A SINGLE FLIP INTO A DITCH. THE FRONT END OF MY VEHICLE IS COMPLETELY DESTROYED AND BELIEVED TO BE TOTALED. THE CAR LANDED ON THE PASSENGER SIDE HEAD-FIRST IN THE DITCH. NOT A SINGLE AIRBAG DEPLOYED. I BOUGHT THIS VEHICLE FOR IT'S SAFETY FEATURES CONSIDERING THE WEATHER WHERE I LIVE. IF I HAD TAKEN MY 5 MONTH OLD DAUGHTER TO TOWN (WHICH I WAS PLANNING TO DO AFTER MY BROTHER RETURNED HOME), I HONESTLY BELIEVE SHE WOULDN'T HAVE SURVIVED IF I HAD BEEN IN A SIMILAR SITUATION TO MY BROTHER'S. I HAVE OWNED THE CAR FOR A FEW MONTHS AND IT HAD LESS THAN 10,000 MILES WHEN I BOUGHT IT. *KB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10435828November 11, 2011
AIR BAGS
I WAS DRIVING TO WORK AND A CAR CAME OUT OF A GAS STATION, CROSSED TWO LANES OF TRAFFIC AND HIT MY CAR IN THE LEFT FRONT CORNER CAUSING IT TO ROLL OVER.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10434364November 6, 2011
AIR BAGS
I HAVE TWO 2006 KIA RIOS BOTH AT APPROX. 65000 MILES DEVELOPED AND AIR BAG PROBLEM. I TOOK THEM TO THE DEALER AND PAID 105 DOLLARS EACH FOR A DIAGNOSTIC THEY TELL ME IT IS THE PASSENGER SEAT ON BOTH CARS AND WANT 600 DOLLARS TO REPLACE THE SEATS. SINCE THERE HAVE BEEN VERY FEW PEOPLE SIT IN MY PASSENGER SEATS IT SEEMS TO ME THIS IS A DESIGN ISSUE. I HAVE NOTED ON THE INTERNET THAT IT SEEMS TO BE QUITE A PROBLEM FOR BOTH THE 2006 AND 2007 MODEL KIA RIO'S. I ALSO HAVE MET TWO OTHER PEOPLE WHO HAD THE SAME PROBLEM BETWEEN 60 AND 70 THOUSAND MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434365November 6, 2011
AIR BAGS
I HAVE TWO 2006 KIA RIOS BOTH AT APPROX. 65000 MILES DEVELOPED AND AIR BAG PROBLEM. I TOOK THEM TO THE DEALER AND PAID 105 DOLLARS EACH FOR A DIAGNOSTIC THEY TELL ME IT IS THE PASSENGER SEAT ON BOTH CARS AND WANT 600 DOLLARS TO REPLACE THE SEATS. SINCE THERE HAVE BEEN VERY FEW PEOPLE SIT IN MY PASSENGER SEATS IT SEEMS TO ME THIS IS A DESIGN ISSUE. I HAVE NOTED ON THE INTERNET THAT IT SEEMS TO BE QUITE A PROBLEM FOR BOTH THE 2006 AND 2007 MODEL KIA RIO'S. I ALSO HAVE MET TWO OTHER PEOPLE WHO HAD THE SAME PROBLEM BETWEEN 60 AND 70 THOUSAND MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433117October 28, 2011
AIR BAGS
HAVING APPROXIMATELY 89,000 MILES ON MY 2006 KIA RIO 5, THE AIR BAG LIGHT RECENTLY CAME ON AND WOULD NOT GO OFF. I TOOK MY CAR TO THE DEALERSHIP AS DIRECTED BY THE CAR'S OWNER'S MANUAL AND I WAS TOLD THAT EVEN THOUGH I HAD THE 100,000 MILE WARRANTY ON THE CAR, DUE TO THE MILEAGE THAT THE BASIC COVERAGE HAD EXPIRED AND THEREFORE DOING THE DIAGNOSTIC AND ANY REPAIRS WOULD NOT BE COVERED. THE DIAGNOSTIC COST ME $44.00 AND THEY WANTED $1,100 TO REPLACE THE SEAT PAD ON THE PASSENGER SIDE WHICH THEY SAID IS WHAT WAS CAUSING THE LIGHT TO STAY ON AND IF I DID NOT REPLACE THE PAD AND I WAS INVOLVED IN AN ACCIDENT THE AIR BAG ON THE PASSENGER SIDE WOULD NOT DEPLOY. I CANNOT AFFORD THIS COSTLY REPAIR. I BOUGHT THIS CAR BECAUSE I LIKED SEVERAL FEATURES, ITS STYLE - THAT IT IS A HATCHBACK, THE 100,000 MILE WARRANTY, THE PRICE, THE HANDLING AND THE SMOOTH RIDE. NOW 5 YEARS LATER LOOK WHAT THAT 100,000 MILE WARRANTY IS DOING FOR ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Kia Rio