Kia Rio Complaints

1,336 consumer complaints on file.

#10521358June 24, 2013
ELECTRICAL SYSTEM
GOING OUT TO DINNER, ABOUT 1 MILE AWAY FROM HOME SMELL COMING FROM CAR. TURNED DOWN A SIDE STREET, SMOKE COMING FROM HEAT/AIR ADJUSTMENT AREA ON DASH. STOPPED CAR, FIRE STARTED COMING OUT OF THE AREA WHERE YOU ADJUST THE HEAT/AIR. BEFORE FIRE DEPARTMENT COULD GET THERE THE ENTIRE CAR WAS ON FIRE. THIS WAS A TOTAL LOSS. THANKFULLY WE WERE ABLE TO GET OUT OF THE CAR. I FEAR IT WOULD HAVE BEEN FAR WORSE IF WE HAD BEEN ON THE EXPRESS WAY AT THE TIME. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10519333June 11, 2013
SERVICE BRAKES
BRAKE LIGHTS DO NOT COME ON WHEN APPLYING BRAKES. THIS IS AN INTERMITTENT PROBLEM. ALSO THERE IS INTERMITTENT PROBLEMS OF THE GEAR SHIFT TO LOCK UP AND NOT BE MOVED OUT OF NEUTRAL. THERE WERE RECALL ON OTHER KIA MAKES OF THE SAME YEAR BUT THE DID NOT INCLUDE THE RIO, HOWEVER I AM HAVING THE SAME EXACT PROBLEM DESCRIBED IN THE KIA RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515784June 8, 2013
VISIBILITY/WIPER, STRUCTURE:BODY
JOE MYERS KIA & THE MANUFACTURER OF KIA HAVE BEEN FRAUDULENT IN THEIR BUSINESS WITH ALL THE 2013 KIA RIOS REAR WINDSHIELD DESIGN HAS A DEFECT IN THE CONSTRUCTION OF THE BUILD OF THE VEHICLE, THE BACK WINDSHIELD IS BUILT TO HIGH & IT CAUSES AN OBSTRUCTION TO DRIVERS VISIBILITY. IN 2007, THE DOT PROPOSED A NEW SAFETY REGULATION TO HELP ELIMINATE BLIND ZONES BEHIND VEHICLES THAT CAN HIDE THE PRESENCE OF INDIVIDUALS. THE PROPOSED RULE WAS REQUIRED BY CONGRESS AS PART OF THE CAMERON GULBRANSEN KIDS TRANSPORTATION SAFETY ACT OF 2007. IN ADDITION, ISSUED BY THE (NHTSA), WOULD EXPAND THE REQUIRED FIELD OF VIEW FOR ALL CARS. THE KIA MANUFACTURERS DESIGN OF THE BACK WINDSHIELD OF THE 2013 KIA RIOS ARE NOT IN COMPLIANCE WITH THE SAFETY REGULATION SET BY NEITHER THE DOT NOR THE PROPOSAL ISSUED BY THE NHTSA NOR THE STANDARDS FOR SAFE DRIVING THAT ARE SET BY THE DPS FOR DRIVERS. LISTED BELOW ARE SAFETY MEASURES THAT THE HANDBOOK INCLUDES FOR DRIVING, BOTH MIRRORS & WINDOWS ARE NEEDED. 1.BACKING UP OR REVERSE 2.BLIND ZONES OR BLIND SPOTS 3.TAILGATING THE 2013 KIA RIOS DESIGN OF THE BACK WINDSHIELD COULD TAKE A LIFE DUE TO THE FACT THAT IT CAUSES AN OBSTRUCTION TO A DRIVERS SIGHT. VIOLATIONS BELOW THAT THEY HAVE COMMITTED UNDER DOT. PART 579 THIS REGULATION ALLOCATES BETWEEN MOTOR VEHICLE AND EQUIPMENT MANUFACTURERS THE RESPONSIBILITIES UNDER THE 1974 MOTOR VEHICLE AND SCHOOL BUS SAFETY AMENDMENTS FOR RECALLING AND REMEDYING DEFECTIVE MOTOR VEHICLES AND EQUIPMENT OR MOTOR VEHICLES & EQUIPMENT NOT BUILT IN COMPLIANCE WITH THE LAW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515078June 4, 2013
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 KIA RIO. THE CONTACT STATED THAT WHILE REVERSING FROM A RESIDENTIAL DRIVEWAY, THE CONTACT LOST REAR WINDOW VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS ADVISED THAT THE REAR WINDOW WAS BUILT ABNORMALLY HIGH. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 30. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513408May 24, 2013
STRUCTURE, VISIBILITY:WINDSHIELD
CAR HAS SUFFERED REPEATED STRESS CRACKS OF WINDSHIELD. CRACKS START AT SAME SPOT ON WINDSHIELD. REPAIRED ONCE UNDER WARRANTY WITH HUGE HASSLE WITH DEALERSHIP AND REPAIRED AGAIN BY OWNER WHEN CAR OUT OF WARRANTY. DEALER AGREES CRACKS ARE NOT RESULT OF IMPACT AS NO CHIPPING ON GLASS TO INDICATE FOREIGN BODY IMPACT. IT IS MY OPINION THAT A CAR LESS THAN FOUR YEARS OLD SHOULD NOT BE HAVING REPEATED WINDSHIELD FAILURES. DEALER'S SOLUTION IS TO SELL ME A NEW CAR. KIA'S SOLUTION IS TO HIDE BEHIND CAR BEING OUT OF WARRANTY ON SECOND FAILURE. INSPITE OF REPEATED REQUESTS BY ME AND DEALER'S KIA QUALITY ASSURANCE MANAGER, KIA CORPORATE NEVER RETURNS MY CALLS. THE ONLY CONTACT I HAVE BEEN ABLE TO MAKE IS A CUSTOMER SERVICE REP WHO JUST REPEATS "CAR IS OUT OF WARRANTY". WHEN I ASKED WHAT KIA WOULD DO IF NEW WINDSHIELDS CONTINUE TO CRACK, HIS SOLUTION WAS "FILE A CLAIM WITH YOUR INSURANCE COMPANY". CAR HAS HAD OTHER DISTURBING FAILURES, WHICH REQUIRED REPEATED TRIPS TO DEALER WHILE UNDER WARRANTY SUCH AS AIR BAG SENSOR FAILURE, REPEATED STALLING WHILE BEING DRIVEN, ETC. MOST DISTURBING IS KIA'S UNWILLINGNESS TO STAND BEHIND THEIR PRODUCT'S REPEATED FAILURES ONCE CAR IS OUT OF WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512119May 15, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2008 KIA RIO. THE CONTACT STATED THAT WHILE PARKED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE OCS IN THE FRONT PASSENGER'S SEAT WOULD HAVE TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V244000 (AIR BAGS) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511874May 14, 2013
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 KIA RIO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT NOTICED THAT THE REAR WINDOW WAS TOO HIGH AND THE CONTACT WAS UNABLE TO SEE OTHER VEHICLES. THE VEHICLE WAS TAKEN TO THE DEALER BUT A DIAGNOSIS WAS NOT PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 400. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511946May 14, 2013
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 KIA RIO. THE CONTACT STATED THAT THE REAR WINDSHIELD WAS LOCATED TOO HIGH FOR HER TO BE ABLE TO SEE THE TRAFFIC COMING FROM BEHIND THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THEY COULD INSTALL ADDITIONAL MIRRORS FOR THE CONTACT TO BE ABLE TO SEE TRAFFIC BEHIND THE VEHICLE. THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO FURTHER ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 400. UPDATED 6/17/13 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504627March 26, 2013
ENGINE
TL* THE CONTACT OWNS A 2006 KIA RIO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 94,304.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503105March 15, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2008 KIA RIO. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE SEAT SENSOR WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V244000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATED 4/24/13 *CN UPDATED 05/17/2013*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501956March 7, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2010 KIA RIO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE ROLLED OVER AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE CONTACT STATED THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE THE DEALER ADVISED THAT AN INVESTIGATOR WOULD INSPECT THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 63,000. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10499518February 21, 2013
AIR BAGS
ON FEBRUARY 19, 2013 I WAS IN A COLLISION I HIT THE CAR FROM BEHIND AND TOTALED THE FRONT END OF MY CAR NONE OF THE AIRBAGS DEPLOYED LEAVING ME WITH NECK AND BACK INJURIES. I WANT TO KNOW WHY THEY DIDN'T DEPLOY AND WHY ISN'T OR WASN'T THERE A RECALL BECAUSE THIS IS NOT THE FIRST REPORTED INCIDENT OF NO DEPLOYMENT OF AIRBAGS. MY CAR IS 2 YEARS OLD AND THIS IS THE FIRST COLLISION THAT I HAVE EVER HAD AND FOR THE AIRBAGS TO HAVE NOT DEPLOYED LEAVES ME WITH A LOT OF CONCERNS. MY FATHER IS ACTUALLY HAVING ME CONSIDER A LAWSUIT DUE TO THE AIRBAGS NOT DEPLOYING. IM HOPING THIS WILL HELP SOMEONE ELSE BECAUSE MY WRECK WAS PRETTY SERIOUS AND I ALSO HAD MY KIDS IN THE CAR WITH ME AT THE TIME. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10496819February 8, 2013
ENGINE
I DETECT A NOISE COMING FROM THE MOTOR AND WENT TO SERVICE DEPARTMENT OF THE DEALER ON JANUARY 14, THEY MAKE A TEST DRIVE AND SAID THAT MAYBE THE PROBLEM IS WITH A "LIFTER" THEY GAVE ME AN APPOINTMENT FOR SERVICE FOR THE 28 OF JANUARY. ON JANUARY 22 I LEFT MY CAR AT THE SERVICE DEPARTMENT A FEW DAYS LATER, WHEN I CALL FOR INFORMATION THEY TOLD ME THAT THE MANUFACTURER DECIDE TO REPLACE THE COMPLETE MOTOR DUE TO A "RECALL" FOR SOME DEFECTIVES ON THE UNIT THAT WERE POSTED. AT THIS TIME I JUST KNOW THAT THE CAR STILL IN SERVICE WAITING FOR THE MOTOR. NO WARNING LIGHTS TURN ON THE PANEL EVER AND I JUST NOTICE THAT THE OUTSIDE OF THE UNIT IS TOO HOT WHEN I TURN IT OFF AND PARK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495212January 30, 2013
SEAT BELTS
THE SEAT BELT WOULD OFTEN LOCK UP WHEN ON THE DRIVER/PASSENGER, WHICH WOULD PREVENT THE OCCUPANTS FROM MOVING. ALSO, THE SEATBELT WOULD OFTEN LOCK UP IN THE RESTING POSITION, WHICH WOULD PREVENT AN OCCUPANT FROM PUTTING ON THE SEATBELT UPON ENTERING THE CAR. THE CAR HAD BEEN TAKEN TO A KIA DEALERSHIP TWO TIMES BEFORE THEY REPLACED THE SEATBELT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493304January 17, 2013
AIR BAGS, SEAT BELTS
WE RAN INTO A TELEPHONE POLL AT ABOUT 25 MILES AN HOUR AND THE AIR BAGS DID NOT DEPLOY AND SEAT BELTS DID NOT LOOK, PASSENGER HIT THE WINDSHIELD WITH HEAD AND DRIVER HIT HIS CHEST INTO THE STEERING WHEEL AND HURT CHEST. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10490192December 27, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 KIA RIO. THE CONTACT STATED THAT WHILE DRIVING 35 MPH AND DEPRESSING THE BRAKES, THE BRAKES ABNORMALLY TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST BUT COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER TWICE FOR THE FAILURE BUT WAS NOT REPAIRED. LATER, THE CONTACT WAS ATTEMPTING TO APPLY THE BRAKES BUT THE VEHICLE WOULD NOT STOP, CAUSING HER TO DRIVE OVER A GRASSY AREA AND CRASH INTO THE PLAYGROUND EQUIPMENT. THE CONTACT WAS NOT INJURED. THE FRONT DRIVER'S SIDE OF THE FENDER WAS DAMAGED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHERE IT WAS LEFT FOR OVER ELEVEN DAYS BUT THE DEALER WAS UNABLE TO DETERMINE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 67,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10490060December 26, 2012
AIR BAGS
MY VEHICLE'S AIR BAG SENSOR HAS BEEN ON AND THE KIA MANUFACTURER CLAIMS IT NOT TO BE A RECALL SINCE MY WARRANTY HAS EXPIRED THIS PAST NOVEMBER 2012. NOW MY CAR TEMPERATURE GAUGE GOES FROM COLD -0- TO HALF ON THE GAUGE. IT STARTS TO SHAKE AND SHUTS DOWN IN THE MIDDLE OF ME DRIVING. ALMOST CAUSED ME TO HAVE 2 ACCIDENTS. I HAD IT TAKEN TO TAKE IT TO GET A DIAGNOSTIC TEST AND THIS WAS IN PART OF A RECALL THAT THE MANUFACTURER CLAIMS IS NOT THEIR PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487506December 5, 2012
POWER TRAIN
AS I WAS BACKING OUT OF MY DRIVEWAY, 6 MONTHS AFTER I PURCHASED MY BRAND NEW 2007 KIA RIO, I HEARD A LOUD NOISE AND FELT MY CAR LURCH SIMULTANEOUSLY, AS IF I HAD BEEN HIT BY A CAR. WHEN I TRIED TO RESUME BACKING UP MY CAR HAD POPPED OUT OF REVERSE. ALTHOUGH IT DOESN'T HAPPEN FREQUENTLY, IT DOES HAPPEN I HAVE HAD PEOPLE IN THE CAR WHEN IT HAPPENS. WHEN I TOOK IT TO THE DEALERSHIP, I WAS TOLD THEY "COULDN'T DUPLICATE IT". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486722December 2, 2012
AIR BAGS, SERVICE BRAKES, HYDRAULIC
TRUCK STOPPED AT STOP SIGN RAINING AT THE TIME 1304 PM GOT ON BRAKES TO SLOW DOWN AND STOP AND RAIN WET ROADS MADE THE CAR SLIDE INTO THE TRAILER HITCH OF THE TALL 4X4 TRUCK AIR BAGS DID NOT GO OFF ON THE RIO CAR HIT CENTER ON THE FRONT BUMPER OVER $3,000.00 IN DAMAGE TO CAR DONE TO TRUCK AND NO BAGS SET OFF SEEMS LIKE A BIG THINGS IF THE BAGS DID NOT GET SET OFF. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10486345November 28, 2012
SERVICE BRAKES, HYDRAULIC, EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
TL* THE CONTACT OWNS A 2007 KIA RIO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND ANOTHER DRIVER ALERTED THAT THE EXTERIOR BRAKES LIGHTS WERE INOPERATIVE. THE CONTACT SPRAYED A LUBRICANT ONTO THE BRAKE LAMP SWITCH. THREE YEARS LATER THE FAILURE RECURRED. THE VEHICLE HAD NOT BEEN REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THERE WAS A RECALL ISSUED FOR OTHER 2007 KIA MODEL VEHICLES UNDER NHTSA CAMPAIGN ID NUMBER 09V130000 (COMPONENT: EXTERIOR LIGHTING: BRAKE LIGHTS: SWITCH). THE APPROXIMATE FAILURE MILEAGE WAS 15,000...UPDATED 01/04/13 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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