My ABS system goes in and out making my breaks really unsafe especially going downhill. Cruise control goes at whatever speed it wants. I set it for 73 on the interstate which has a speed limit of 70 and I look down and my car is SET to 73 BUT my actual gage is going up into the 80's! I use my cruise to keep me from getting tickets... And my cruise in this car isn't helping. I selected other. Because sometimes my radio screen does not work. & Sometimes it comes on but when I put my car in reverse my screen goes off. I rely on my screen to hear my phone calls because I'm deaf & I also have dementia so it's mandatory that I can see my map in my car to know where I'm going. Sometimes I don't remember my way home. That's how important it is. Please look into these. Thank you Concerned customer. [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
No injuries · No fire · No crash
The contact owns a 2022 Kia Rio. The contact stated that while stopped at a traffic light, the contact heard an abnormally loud bang and believed that the vehicle had been struck in the rear by an object. The contact opened the trunk and became aware that the trunk shocks had become detached from the latch. The contact was able to open and close the trunk lid, but the lid failed to remain open after being raised. The vehicle was taken to an independent mechanic, who advised the contact that the trunk latch spring had failed and needed to be replaced. The contact was advised that the spring and latch mechanism were on back order. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 69,000.
No injuries · No fire · No crash
Back up camera sometimes flips sides, so that obstacles on the right side of the car are shown on the left side of the camera screen. Sometimes the camera doesn't work at all.
No injuries · No fire · No crash
Paint peeling. Took a month to have the dealer /warranty repair the roof in July 2025. Then in Sept 2025 have 2 more areas doing the same thing. Reached back out to dealer end of Sept then mid Oct following up find out service person is gone, start over with new service person, follow up early Nov, again mid Nov and find out that service person is gone. Contact manager and he wants us to start over again with him. Need to send car out for quotes to give to warranty even though this has already been repaired once and we were told this is a known issue. Now trying to go through a Kia dealer that has a body shop on site to try and get warranty approval and repair done before vehicle hits 36K even though this should be covered regardless (and purchased extended warranty but also not covered)
No injuries · No fire · No crash
While attempting to raise the passenger side window slightly, the automatic window mechanism malfunctioned. Instead of stopping when lightly engaged, the window rolled all the way up and trapped my right wrist between the glass and the frame. When I pressed the window down button, the window continued to roll upward, increasing the pressure on my wrist. I was unable to release my hand on my own and had to call for assistance to pry my wrist free. This put my safety at risk by causing a crush injury to my wrist. The vehicle’s anti-pinch safety feature did not activate. The issue has not yet been reproduced or inspected by a dealer or manufacturer. No warning lights, messages, or other indicators were displayed prior to the incident. The component is available for inspection upon request.