Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10225344April 22, 2008
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
HOOD RAISES UP ABOUT 2 INCHES AND THE SAFETY CATCH HOLDS THE HOOD DOWN WHEN A SEMI TRUCK IS COMING FROM THE OPPOSITE DIRECTION OR ON WINDY DAYS. THE CAUSES A BIG DISTRACTION WHEN IT LOOKS AS IF THE HOOD IS GOING TO FLY UP ON A REGULAR BASIS. *TR DEALERSHIP ADVISED THAT THERE IS NOT A RECALL ON THE HOOD LATCHES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225004April 19, 2008
STRUCTURE:BODY:ROOF AND PILLARS
PURCHASED A '07 WRANGLER, LEAKS AROUND PILLARS AND REAR VIEW MIRROR WHEN IT RAINS, SOAKS CARPET IN FLOORBOARD, TOOK VEHICLE TO DEALERSHIP AND WAS INFORMED THAT THERE WAS NOTHING THEY COULD DO. A PREVIOUS SOLUTION HAD BEEN FAULTY AND NOTHING NEW HAD BECOME AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224788April 17, 2008
STEERING
2004 JEEP WRANGLER EXPERIENCES SEVERE VIOLENT FRONT END SHIMMY/WOBBLE AT HIGHWAY SPEEDS. SHIMMY OCCURS WHEN HITTING BUMPS ON HIGHWAY WHEN TRAVELING STRAIGHT AT 40 TO 70 MPH. SHIMMY IS UNCONTROLLABLE AND ONLY CEASES WITH SLOWING DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224838April 17, 2008
VISIBILITY:WINDSHIELD
DRIVING JEEP IN COLD WEATHER, THE WINDSHIELD SUDDENLY CRACKED FROM THE CENTER, BOTTOM OF GLASS TO THE PASSENGER SIDE OF THE GLASS. THE INNER PANE OF GLASS CRACKED. THERE WAS NOT ANY DAMAGE TO THE GLASS PRIOR TO THE BREAK. I WAS RUNNING THE DEFROSTER AT THE TIME AND THE AMBIENT TEMPERATURE WAS APPROX. 7 DEGREES F. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224697April 16, 2008
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
2007 JEEP WRANGLER FOUR DOOR. WHEN DRIVING AT HIGHWAY SPEED AND DURING A TURN IF YOU ENCOUNTER A SMALL BUMP THE VEHICLE SUDDENLY SHAKES TO THE POINT WHERE YOU LOSE CONTROL IN THE TURN. IT IS KNOWN AS THE DEATH SHAKE TO THE DEALERSHIPS. THEY KNEW WHAT WAS WRONG BEFORE I HAD FINISHED MY SENTENCE TO THEM. BAD FRONT SHOCK STABILIZER. THEY ARE POORLY MANUFACTURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224373April 13, 2008
STRUCTURE:BODY:HATCHBACK/LIFTGATE
WHEN THE VEHICLE IS ON AN INCLINE (FRONT OF THE VEHICLE FACING UP THE HILL), THE REAR LIFT GATE HAS A TENDENCY TO OPEN ON ITS OWN. THIS HAPPENED TO ME; AS SOON AS I OPENED THE BOTTOM PORTION OF THE TAILGATE (WHICH KEEPS THE UPPER PORTION CLOSED), THE TOP SECTION IMMEDIATELY OPENED, STRIKING ME ON THE BRIDGE OF MY NOSE. THIS FORCE OF THE IMPACT ALMOST KNOCKED ME TO THE GROUND, LEFT ME DISORIENTED, CUT AND BLEEDING. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10223867April 9, 2008
ENGINE AND ENGINE COOLING
WHILE DRIVING MY JEEP 07 WRANGLER THE ENGINE STALLED AT APPROXIMATELY 35 MPH WHILE DRIVING. THE RADIO WENT DEAD AND THE STEERING BECAME VERY STIFF FOR 2 SECONDS. THE CAR THEN RESTARTED BY ITSELF WHILE STILL MOVING DOWN THE ROAD. THE DASHBOARD LIT UP JUST AS IT DOES WHEN I TURN THE CAR ON AND THE SEAT BELT CHIME SOUNDED 5 TIMES JUST LIKE IT DOES UPON STARTUP. WITHIN 15 MINUTES THE WHOLE PROCESS OCCURRED A SECOND TIME WITH THE SAME RESULT. THE CAR BRIEFLY STALLED THEN RESTARTED WHILE DRIVING DOWN A HIGHWAY. I HAVE PREVIOUSLY BEEN IN TOUCH WITH A DEALERSHIP AND THEY TOLD ME THAT MY VIN WAS NOT INCLUDED IN THE RECALL FOR STALLING ENGINES BUT APPARENTLY THEY WERE WRONG BECAUSE THIS HAPPENED TO ME TWO TIMES ON ONE TRIP. I AM GOING TO STOP BY A DIFFERENT DEALERSHIP AND ASK THEM TO PERFORM THE TIPM RESET FOR ME BUT WANT TO ALERT OTHERS THAT THEIR VEHICLE MAY BE AFFECTED EVEN THOUGH NOT LISTED IN THE RECALL NOTICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223521April 7, 2008
STEERING
STEERING WHEEL SHIMMY ON 2003 JEEP WRANGLER...100% STOCK EQUIPMENT...SHIMMY FIRST NOTICED SUMMER 2007...HAD WHEEL ALIGNMENT DONE WITH NO EFFECT...HAD FRONT TIRES REBALANCED WITH NO EFFECT...PERFORMED TSB 19-003-06...WHILE A SIGNIFICANT IMPROVEMENT THE SHIMMY IS NOT GONE AND AT TIMES THE VEHICLE FEELS UNSAFE TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223358April 4, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE BRAKES LOCK AND KEEP SLIDING WHILE GOING UPHILL OR UNDER OTHER CONDITIONS. I HAVE BEEN IN OVER TWO ACCIDENTS WITHIN TJHE PAST THREE MONTHS AND I NEVER HAD AN ACCIDENT BEFORE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10223301April 3, 2008
ENGINE AND ENGINE COOLING
DRIVING MY 2007 JEEP WRANGLER ABOUT 55 MPH WHEN THE ENGINE STALLED AND THE DASH LIGHTS LIT UP, 5 SECONDS LATER IT RESTARTED AND THE DASH WARNING LIGHTS WENT OFF AS NORMAL. CALLED THE LOCAL SERVICE DEPT. AND AN APPOINTMENT WAS MADE BUT WAS TOLD IT WOULD BE "LIKE FINDING A NEEDLE IN A HAYSTACK" . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222622March 28, 2008
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
I STARTED MY CAR AND ATTEMPTED TO PULL OUT OF THE DRIVEWAY WHEN THE ENGINE LIGHT TURNED ON AND THE CAR BEGAN TO SHAKE. I STOPPED THE CAR, KEPT THE ENGINE ON AND LET IT SIT FOR A 5 MINUTES AND WARM UP. I PUT IT IN DRIVE AGAIN AND MADE IT 1 BLOCK WHEN THE ENGINE LIGHT STARTED BLINKING, THE ENGINE BEGAN TO SPUTTER, AND SMOKE WAS SEEN COMING OUT OF THE MUFFLER AND HOOD OF MY JEEP. I OPENED THE HOOD ONLY TO BE CONSUMED WITH THE SMELL A GAS. WHEN THE TOW TRUCK DRIVER ARRIVED, HE EXPLAINED THAT I WAS VERY LUCKY AS THE CAR ENGINE WOULD HAVE CAUGHT ON FIRE IF I WOULD HAVE CONTINUED TO DRIVE ONE MORE BLOCK. THE DEALERSHIP INITIALLY THOUGHT IT WAS THE FUEL IGNITER, AS IT WAS FOUND STUCK OPEN. THEY ENDED UP REPLACING THE WIRING FOR THE ELECTRICAL SYSTEM THAT CONTROLLED THE IGNITER INSTEAD. SO FAR IT'S RUNNING FINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222833March 26, 2008
SEAT BELTS:FRONT:RETRACTOR, STRUCTURE, ENGINE AND ENGINE COOLING
2007 JEEP WRANGLER PROBLEMS WITH ENGINE STALLING. CONSUMER STATES THAT IN ORDER TO RESTART THE VEHICLE IT MUST BE IN NEUTRAL BEFORE TURNING THE IGNITION SWITCH. CONSUMER STATES SHE WOULD LIKE THE VEHICLE REPLACED. *KB THE SEAT BELT RETRACTOR ON THE DRIVERS SIDE FAILED WITHIN WEEKS OF OWNING THE VEHICLE, THERE WAS A CONSTANT RATTLING NOISE COMING FROM THE PILLAR AREA, THE DRIVERS DOOR DID NOT CLOSE PROPERLY. THE TECHNICIAN USED A MALLET OR HAMMER TO ALIGN THE DOOR STRIKER. THE CONSUMER HAD TO SLAM THE DOOR IN ORDER FOR IT TO CLOSE PROPERLY, EVEN THOUGH THERE WAS NO CERTAINTY THE DOOR WAS REALLY CLOSED. THERE WAS A POSSIBILITY THAT THE STRIKER ON THE DOOR COULD COLLAPSE WHILE THE VEHICLE WAS IN MOTION CAUSING THE DOOR TO OPEN. THE VEHICLE ALSO MADE A RATTLING NOISE WHILE ACCELERATING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222405March 26, 2008
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
THE RIGHT SIDE HOOD LATCH HAS FAILED 4 TIMES IN THE SINCE I HAVE OWNED THE JEEP WHICH WAS PURCHASED NEW IN JUNE 2006. THIS IS A CATASTROPHIC FAILURE WHILE DRIVING AT HIGHWAY SPEEDS ALLOWS THE HOOD TO LIFT AND PLACING ALL OF THE LOAD ON THE EXISTING LEFT HOOD LATCH. THIS CAUSES THE HOOD TO BEND BUT MUCH MORE IMPORTANTLY IF THE LEFT LATCH FAILS WOULD ALLOW THE HOOD TO LIFT AN OBSCURE THE WINDSHIELD. THIS IS AN OBVIOUS SAFETY HAZARD. LATCH HAS BEEN REPLACE BY JEEP DEALER UNDER MANUFACTURERS WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222113March 24, 2008
SEAT BELTS:FRONT
WAS IN A CAR ACCIDENT. THE JEEP WAS SITTING AT A TRAFFIC LIGHT WHEN IT WAS HIT FROM BEHIND BY A SAAB 93 GOING ABOUT 30-40 MPH. THE SEAT BELT DID NOT CATCH ON THE JEEP AND THUS MY FOREHEAD STRUCK THE STEERING WHEEL. I WAS TOLD BY THE JEEP DEALER THAT WITH THIS MODEL JEEP THE SEATS BELTS DO NOT CATCH UNLESS THEY ARE ENGAGED JUST RIGHT. SO BECAUSE I WAS IN A STOPPED POSITION AND WAS AT REST IT WOULD NOT HAVE CAUGHT. I WENT TO THE EMERGENCY ROOM FOLLOWING THE ACCIDENT WITH A SEVERE CONTUSION TO MY FOREHEAD. HAVING SAID THIS, THE JEEP ITSELF HELD UP EXTREMELY WELL IN THE CRASH. THE POLICE MAN ON DUTY SAID IT WAS WHAT SAVED ME FROM FURTHER HARM. I AM NERVOUS TO DRIVE THIS VEHICLE NOT KNOWING IF THE SEAT BELTS WILL WORK IN THE FUTURE. I ALSO HAVE 3 CHILD SEATS IN THIS CAR AND WORRY ABOUT THOSE AS WELL. THE DEALERSHIP SAID THEY DO NOT CHECK THESE AND WOULDN'T CHECK IT AFTER THE ACCIDENT EVEN THOUGH I REQUESTED IT. THE CAR WAS IN THEIR SHOP FOR 3 WEEKS. PLEASE INVESTIGATE AND LET ME KNOW WHAT CAN BE DONE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10222085March 23, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, STEERING:ELECTRIC POWER ASSIST SYSTEM, SERVICE BRAKES, HYDRAULIC:POWER ASSIST
I HAVE A 2007 JEEP WRANGLER UNLIMITED X, AUTOMATIC WITH 10,500 MILES. I WAS TRAVELING DOWN AN ON RAMP GOING ABOUT 40MPH, LIGHT ON THE THROTTLE AND THE JEEP HESITATED, ALL OF THE GAUGES (SPEEDOMETER, ETC) SHUT OFF (SHOWED 0), THEN ALL OF THE DASH LIGHTS CAME ON. DURING THAT 2 SECOND PERIOD, I HAD NO POWER STEERING, BRAKES OR CONTROL OVER THE THROTTLE OF THE JEEP. THIS COULD HAVE BEEN MUCH WORSE. I KNOW THERE IS A RECALL THAT COVERS THIS, BUT MY JEEP FALLS OUT OF THE PRODUCTION DATE TO GET IT TAKEN CARE OF. THE "BUILD" DATE IS FEB. OF 2007. I AM NOT THE ONLY ONE WITH THE PROBLEM AND THE CURRENT RECALL IS NOT TAKING CARE OF THIS ISSUE. THIS NEEDS TO BE ADDRESS BEFORE SOMEONE (LIKE MY FAMILY) GETS SERIOUSLY HURT. HTTP://WWW.JK-FORUM.COM/SHOWTHREAD.PHP?T=2634. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221933March 21, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE VEHICLE BEGAN SHAKING WHEN BRAKES WERE APPLIED, MORE VIOLENTLY THE FASTER THE VEHICLE WAS GOING. I HAD THIS CHECKED AT A BRAKE SHOP FIRST, WHERE THEY SAID THE PADS WERE FINE, BUT THE ROTOR WAS WARPED. I THEN TOOK IT TO THE TIRE SHOP TO HAVE THE TIRES ROTATED AND BALANCED, ALTHOUGH THIS WAS ALSO JUST DONE A FEW MONTHS PRIOR. I WAS INSTRUCTED TO TAKE IT TO THE DEALER SINCE THE VEHICLE HAS ONLY 23000 MILES ON IT. NOT ONLY DID MY DEALER NOT WARRANTY THE PROBLEM, THEY WANTED TO PUT A "MAKE IT NEW KIT" ON FOR $355, PERFORM DIFFERENTIAL SERVICE $121, DRAIN AND REFILL REAR DIFFERENTIAL FLUID $121, AND ROTATE AND BALANCE TIRES (BECAUSE THEY LISTENED TO NOTHING I TOLD THEM) FOR $49.95 FOR A GRAND TOTAL OF $671.90. WHEN I TOLD HIM I WOULD TAKE IT ELSEWHERE, I WAS CHARGED FOR THE ESTIMATE $24.95. I WAS ALSO TOLD BY MY SERVICE ADVISOR THAT HE OR HIS MANAGER SAW NO REPORTS ON THIS WEB SITE. HMMMM....MINE IS THE 6TH SUCH CASE ON HERE. I JUST WONDER HOW MANY THERE ARE THAT HAVE NOT BEEN REPORTED? THIS IS MY FOURTH WRANGLER AND I'VE NEVER BEEN TREATED SO RUDELY IN MY LIFE. IT'S A SHAME THE CHRYSLER JEEP WRANGLER CANNOT STAND UP TO THE TRUE AMERICAN JEEP, BECAUSE THEY'VE GONE TO USING CHEAP FAULTY PARTS!!! UPDATED 04/23/08. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221997March 21, 2008
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
BRAKE LIGHTS WOULD NOT SHUT OFF. STOP LAMP SWITCH FELL OFF MOUNTING BRACKET AND THE LIGHTS WERE ALWAYS ON. METHOD OF HOLDING SWITCH TO BRACKET WAS INSUFFICIENT TO HOLD THE WEIGHT OF THE SWITCH TO THE BRACKET. A NEW MOUNT WAS MADE TO HOLD THE SWITCH IN PLACE, USING THE OLD SWITCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221732March 20, 2008
SERVICE BRAKES, HYDRAULIC
2006 JEEP WRANGLER REPLACED BRAKES. CONSUMER STATES THAT THE BRAKE BACKING PLATES WERE REPLACED DUE TO DAMAGE. HE STATES THAT THE VEHICLE BECAME STUCK IN A SNOWDRIFT AND AFTER BEING SHOVELED OUT THE BRAKE INDICATOR LIGHT STARTED FLASHING. *KB THE DEALER STATED THE MASTER CYLINDER WAS BLOWN AND THE BRAKE PADS WERE RUINED DUE TO DRIVING WITH THE BRAKES BEING FROZEN. THE CONSUMER WAS TOLD THE DAMAGES WOULD NOT BE COVERED UNDER WARRANTY DUE TO WEATHER CONDITIONS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221919March 20, 2008
ENGINE AND ENGINE COOLING:ENGINE
I BOUGHT THE VEHICLE IN MAY 07. 2001 JEEP WRANGLER SAHARA WITH 4.0L. @ MONTHS AFTER BUYING THE VEHICLE I LOST OIL PRESSURE. VEHICLE RETURNED TO DEALERSHIP AND THE OIL PUMP WAS REPLACED. LESS THAN 500 MILES I RETURNED THE VEHICLE TO SAID DEALER WITH A NASTY INTERNAL ENGINE RATTLE. DEALER REPLACED COLLAPSED LIFTER AND BENT PUSHROD. LESS THAN 100 MILES LATER VEHICLE RETURNED TO DEALER AGAIN WITH THE INTERNAL NOISE. VEHICLE TORN APART AND HAD THE CAMSHAFT, LIFTERS PUSHRODS REPLACED. IT HAS BEEN 7500 MILES SINCE MY LAST VISIT. I NOW HAVE A SLOW COOLANT LEAK THAT IS MAKING ITS WAY INTO THE OIL SYSTEM. I HAVE REMOVED THE CYLINDER HEAD AND FOUND A CRACK IN THE CASTING. THE CASTING # IS 0331. I HAVE SPENT NUMEROUS HOURS RESEARCHING THIS SPECIFIC CASTING # AND IT IS NOTORIOUS FOR CRACKING AND SLOWLY LEAKING COOLANT INTO THE OIL SYSTEM. MY JEEP ONLY HAS 71,000 MILES!! THIS IS AN ABSOLUTE LET DOWN AND HAS TARNISHED MY OUTLOOK ON CHRYSLER AND THE QUALITY OF THEIR PRODUCTS. THE TYPICAL LIFETIME FOR THESE HEADS IS BETWEEN 60-85,000 MILES. DO A SEARCH FOR JEEP 0331 ON GOOGLE, YOU'LL SEE THE OVERWHELMING NUMBER OF JEEP OWNERS WITH THIS PROBLEM. CHRYSLER NEEDS TO BE HELD RESPONSIBLE FOR THEIR LACK OF QUALITY AND MANUFACTURING AND SELLING A DEFECTIVE PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221766March 19, 2008
STRUCTURE:BODY:ROOF AND PILLARS, SEATS
I AM CURRENTLY IN POSSESSION OF A JEEP WRANGLER 2 DOOR WITH A SOFT TOP. THE ONLY PROBLEM WITH THE CAR IS THAT THE SOFT TOP LEAKS LIKE A FAUCET ANYTIME THERE IS RAIN. WHILE AT FIRST I THOUGHT IT TO ONLY BE A NUISANCE, AFTER THE THIRD TIME I BEGAN TO NOTICE MANY PROBLEMS RELATED TO THE LEAKS. THE FLOORMATS WERE CONSTANTLY SOAKED AND EVENTUALLY STARTED TO FORM MILDEW, THE PEDALS WOULD BECOME SLIPPERY AND DIFFICULT TO OPERATE DUE TO THE WETNESS, THE WATER WAS OCCASIONALLY LEAKING INTO TO SPEAKERS ON THE VENTS ON THE DASHBOARD AND WORKING ITS WAY INTO THE REAR OF THE DASHBOARD, AND THE SEATS TENDED TO SLIDE A LITTLE BIT ON THE RAILS THAT ARE USED TO LOCK THE SEAT IN PLACE WHILE DRIVING. THIS IS A WIDESPREAD PROBLEM FOR THE 07 AND 08 WRANGLERS AND DEALERSHIPS SEEM TO BE BRUSHING IT OFF AS A MINOR INCONVENIENCE. HOWEVER, WHEN THE WATER STARTS AFFECTING OTHER SYSTEMS OF THE CAR IT IS NO LONGER AN INCONVENIENCE, IT IS NOW A SAFETY ITEM. THAT IS WHY I AM BRINGING THIS ITEM TO YOUR ATTENTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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