Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10227818May 14, 2008
ENGINE AND ENGINE COOLING
ENGINE STALLS WHILE DRIVING AT ANY SPEED. THE COMPUTER MODULE HAS BEEN REPROGRAMMED BUT THE PROBLEM STILL EXISTS. AFTER THE ENGINE STALLS, MANY OF THE DASH LIGHTS ILLUMINATE INCLUDING, BUT NOT LIMITED TO, THE ESP/BAS, BRAKE, OIL, BATTERY, IGNITION, ENGINE, AIRBAG LIGHTS. THE VEHICLE WILL START ONCE THE COMPUTER HAS RESET AND THE WARNING LIGHTS DIM. I'VE BEEN TO TWO DIFFERENT DEALERS THREE SEPARATE TIMES SINCE THE PROBLEM BEGAN WITH NO RESULT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227630May 13, 2008
STEERING
FOLLOW UP ON INCIDENT #10225339 WOBBLE IN THE FRONT END WAS BAD CONTROL ROD. DEALER ORDERED PART TO FIX IT ON APRIL 21ST AND I HAD AN ACCIDENT ON APRIL 22. MINOR DAMAGE TO MY JEEP. REPORTED TO CHRYSLER AND THE REFUSED TO REPAIR DAMAGE TO MY JEEP WHICH WAS CAUSED BY A FAULTY PART. "INSPECTOR FOUND NO PROBLEMS WITH THE SUBJECT VEHICLE'S STEERING/SUSPENSION SYSTEM." THE JEEP DEALERSHIP REPAIRED THE PROBLEM 4 DAYS PRIOR TO THE INVESTIGATION AT MY HOUSE. CONTACTED CHRYSLER AND THEY SAID THE DECISION IS FINAL THAT THEY WOULD MAKE A NOTE THE VEHICLE WAS REPAIRED PRIOR TO THE INVESTIGATION. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10227513May 12, 2008
VISIBILITY
LARGE CRACK DEVELOPED IN WINDSHIELD AT 15,000 MILES AFTER NORMAL USAGE FROM MINOR ROCK DAMAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226929May 7, 2008
STEERING
TL*THE CONTACT OWNS A 2004 JEEP WRANGLER. THE CONTACT STATED THAT THERE WAS A MAJOR "SHIMMY" IN THE FRONT END OF THE VEHICLE. WHILE DRIVING 50 MPH, THE CONTACT EXPERIENCED A LOT OF MOVEMENT IN THE FRONT END THAT CAUSED HIM TO LOSE CONTROL OF THE VEHICLE. HE TOOK THE VEHICLE TO THE DEALER AND SUGGESTED AN ALIGNMENT. THE VEHICLE WAS ALIGNED AND THE TIRES WERE BALANCED, BUT THIS DID NOT REMEDY THE FAILURE. THE VEHICLE WAS OUT OF WARRANTY; THEREFORE, THE DEALER WOULD NOT REPAIR THE VEHICLE. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 31,150 AND FAILURE MILEAGE WAS APPROXIMATELY 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226978May 7, 2008
EQUIPMENT:MECHANICAL, EQUIPMENT ADAPTIVE/MOBILITY, SUSPENSION:FRONT
PURCHASED REPLACEMENT FRONT BALL JOINTS FOR JEEP WRANGLER(1985-1998) FROM AUTOZONE. NOTICED THAT THE TWO PARTS WERE DIFFERENT, BUT THE BOX HAD THE SAME PART NUMBER. ONE FIT PERFECTLY, BUT THE OTHER COULD ONLY BE INSTALLED IN A WAY THAT COULD CAUSE FUTURE SUSPENSION FAILURE. I WENT TO ANOTHER AUTOZONE STORE AND FOUND THE SAME TWO DIFFERENT PARTS MARKED WITH THE SAME PART NUMBER, SO IT WAS NOT AN ISOLATED PROBLEM. THE PART NUMBER IS FA1633. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226679May 5, 2008
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL*THE CONTACT OWNS A 2006 JEEP WRANGLER. THE VEHICLE IS A RIGHT HAND RIDE JEEP. AT 9,000 MILES, THE CONTACT HAD TO REPLACE THE HEATING SWITCHES AND WIRING HARNESS. SHE TOOK THE VEHICLE TO THE DEALER AND THEY DISMANTLED THE DASHBOARD. THEY NOTICED SEVERAL MALFUNCTIONS AND REPLACED A NUMBER OF WIRING HARNESSES IN ORDER TO REPAIR THE HEATING SWITCHES. RECENTLY, THE VEHICLE HAD TO BE RETURNED TO THE DEALER DUE TO ALTERNATOR FAILURE. THE ALTERNATOR SENT SO MUCH HEAT TO THE BATTERY THAT IS CAUSED THE WATER TO BOIL. SULFURIC ACID SPILLED ALL OVER THE FIREWALL OF THE VEHICLE. THE CONTACT WAS INFORMED THAT THE ALTERNATOR WAS SENDING CURRENTS OF UP TO 19 VOLTS TO THE BATTERY. THE FAILURE MILEAGE WAS 56,000. UPDATED 05/21/08 *BF THE CONSUMER STATED HE REPLACED THE HEATER SWITCH 3 TIMES, THE ALTERNATOR AND STARTER WERE REPLACED AS WELL. THE DEFROSTER WAS INOPERATIVE. UPDATED 05/20/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226702May 5, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2007 JEEP WRANGLER. WHILE DRIVING 50 MPH, THE VEHICLE WOULD RANDOMLY STALL AND LOSE POWER STEERING AND BRAKING ABILITY. THE FAILURE HAS OCCURRED THREE TIMES WITHIN THE PAST YEAR. THE VEHICLE WAS ABLE TO BE RESTARTED IMMEDIATELY AFTERWARDS; THEREFORE, THE CONTACT NEVER TOOK THE VEHICLE TO THE DEALER. AFTER THE MOST RECENT FAILURE, SHE WAS UNABLE TO IMMEDIATELY RESTART THE ENGINE UNTIL 30 MINUTES LATER. THE VEHICLE WAS TOWED TO THE DEALER AND THEY REPROGRAMMED THE POWER MODULE. THE FAILURE RECURRED LESS THAN A WEEK LATER WHILE DRIVING 65 MPH. ONCE MORE, THE VEHICLE TOOK 30 MINUTES TO RESTART. THE VEHICLE IS CURRENTLY AT THE DEALER BEING REPAIRED. THE CONTACT BELIEVES THAT THE MANUFACTURER NEEDS TO DEVELOP A NEW REPAIR FOR THIS FAILURE. THE FAILURE MILEAGE WAS 12,860.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226536May 3, 2008
ELECTRONIC STABILITY CONTROL (ESC), FUEL SYSTEM, OTHER, ELECTRICAL SYSTEM
ENGINE LIGHT COMES ON AND OFF. GAS CAP SIGNAL APPEARS AND DISAPPEARS. ENGINE HAS STALLED X2. WHEN APPLYING BRAKES GOING DOWN HILL (15MPH), VEHICLE SHOOK A LITTLE LIKE ANTI-LOCK SYSTEM WAS IN FULL EFFECT. ALL RECALL NOTICES HAVE BEEN TAKEN CARE OF AT DEALERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226328April 30, 2008
FUEL SYSTEM, GASOLINE
GAS AND FUMES THAT HAVE BEEN FOUND TO BE COMING FROM TOP OF PLASTIC FUEL TANK. THE ODOR HAS BEEN PRESENT FOR A NUMBER OF YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226045April 29, 2008
LATCHES/LOCKS/LINKAGES
HOOD RAISES UP 2 TO 3 INCHES DURING HIGH WINDS OR WHEN PASSED BY APPROACHING LARGE TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225962April 28, 2008
STEERING, SUSPENSION:FRONT
I AM THE OWNER OF A 2007 JEEP WRANGLER AND HAVE HAD A MAJOR FAILURE OF THE STEERING/SUSPENSION OF THE JEEP. IN RESEARCHING THIS I FIND THE COMPLAINT IS A RATHER COMMON FAILURE. DO A GOOGLE OF "JEEP DEATH WOBBLE" AND SCAN SELECTED ITEMS OF 19000 HITS FOR JEEPS MADE FROM THE 1990'S TO PRESENT. THE JEEP HAS 9500 MILES. THE INCIDENCE OCCURRED AT ABOUT A SPEED OF 40-55 MILES PER HOUR AFTER RIDING OVER FROST WAVES IN THE ROAD. THE JEEP WENT INTO A VIOLENT VIBRATION MODE WHERE STEERING WAS VERY DIFFICULT AND THE JEEP WAS OUT OF CONTROL. THE JEEP WHEN SLOWED TO ABOUT 30 THE VIBRATION DISAPPEARED AND IT WAS SLOWLY DRIVEN TO A JEEP DEALER (OWL CHRYSLER JEEP) HONESDALE, PA. ELEVEN DAYS LATER THE JEEP WAS RETURNED PERHAPS REPAIRED BUT SOME THINGS DON'T SEEM RIGHT. I HAVE MET ANOTHER PERSON WITH THE SAME / SIMILAR PROBLEM AND ON THE INTERNET FIND MANY COMPLAINTS OF WHAT IS REFERRED TO AS A DEATH WOBBLE. BELIEVE ME A GOOD DESCRIPTION. HAD THIS OCCURRED IN WINTER WEATHER, RAIN OR ON A CURVE I WOULD PERHAPS BE A STATISTIC AS THERE FOR A FEW SECONDS NO CONTROL OVER THE DIRECTION OR STEERING OF THE VEHICLE. I BELIEVE THAT CHRYSLER KNOWS OF THIS PROBLEM FOR WHAT APPEARS TO BE YEARS AND IS STILL MANUFACTURING VEHICLES WITH A DESIGN/MATERIAL FLAW. THE REPAIR NUMBER FROM OWL IS: R.O. NUMBER 24079 THE PARTS REPLACED ARE: FRONT LOWER CONTROL ARMS AND BUSHINGS. OLD PARTS RETAINED BY DEALER AS PERHAPS WARRANTY REPAIR. THE VEHICLE HAS NEVER BEEN DRIVEN OFF ROAD AND IS BASICALLY BABIED. OWL CAN BE CONTACTED AT: OWL CHRYSLER JEEP, INC 250 GRANDVIEW AVENUE HONESDALE, PA 18431 570-253-2640 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225776April 26, 2008
ENGINE AND ENGINE COOLING, VISIBILITY
I GUESS I AM WRITING WITH MORE THAN ONE ISSUE. SORRY FOR THE INCONVENIENCE OF SUCH A LONG EXPLANATION BUT I THOUGHT LONG AND HARD BEFORE DELVING INTO THIS. I PURCHASED MY 2007 JEEP WRANGLER UNLIMITED X 4-DOOR 2WD IN OCTOBER OF 2006. I WAS ONE OF THE LUCKY VICTIMS THAT WHILE GOING 70 MPH, THE ENTIRE JEEP SHUT DOWN AND THEN RESTARTED ON IT'S OWN. THIS HAPPENED TWICE. TOOK IT IN ONCE, I GOT THE "I'M SORRY LOOK" AND WAS LET GO. DIDN'T EVEN BOTHER WITH THE DEALERSHIP THE SECOND TIME AND FINALLY WAS LUCKY ENOUGH NOT TO HAVE A WRECK BEFORE THE RECALL WAS SENT. WITHIN ONE MONTH, NOT MORE THAN 1200 ON THE VEHICLE, IT WOULD NOT START. CALLED TOW TRUCKS TWICE. EACH TIME, IT TOOK THE TOW TRUCK 30-45 MINUTES TO ARRIVE AND IN THAT TIME FRAME, WITH REPEATED EFFORTS, I WAS ABLE TO GET THE VEHICLE TO START. THIS HAS NOT HAPPENED AGAIN FOR ABOUT 6 - 9 MONTHS THEN CAME FEBRUARY 2007. IT WAS ABOUT 45 DEGREES OUTSIDE AND I WALKED OUT TO GET THE MAIL. AS I LOOKED UP AT THE JEEP, I WAS STOPPED DEAD IN MY TRACKS AND DID NOT EVEN WANT TO FACE WHAT I KNEW HAD HAPPENED. RIGHT BELOW WHERE THE WINDSHIELD STARTS, RIGHT ABOVE THE HOOD, ON THE DRIVERS' SIDE WAS AN APPROXIMATE 1" CRACK. I WENT BACK OUTSIDE 3 TIMES THINKING MAYBE I "THOUGHT" I WAS SEEING SOMETHING THAT WASN'T REALLY THERE. WITHIN ONE WEEK, THE CRACK HAD EXTENDED UP ABOUT 1/2" AND CRACKED HORIZONTALLY ABOUT 4 INCHES ACROSS. SO SORRY AGAIN FOR THE LONG, INDEPTH LETTER. I JUST DON'T KNOW WHAT TO DO ANYMORE. WOULD REALLY APPRECIATE SOME ADVICE. LANA JACKSON LAWTON OKLAHOMA *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225541April 23, 2008
POWER TRAIN:CLUTCH ASSEMBLY, STRUCTURE:BODY:ROOF AND PILLARS
2008 JEEP WRANGLER 2 DOOR 4X4 CLUTCH SQUEAL BEEN TO SHOP 3 TIMES REPLACED DISK ON 2ND VISIT PER TSB NOISE STATED AGAIN IN 200 MILES. I WENT BACK A 3RD TIME DEALER SAYS "CAN'T REPRODUCE SOUND AFTER 3 DRIVES" I PULL OUT OF LOT WITHIN 200 YARDS THE NOISE IS AUDIBLE. VEHICLE HAS 1300 MILES ON IT ALSO ROOF LEAKS 3 TIMES IN SHOP TO FIX STILL NOT CORRECT MISSING PARTS OF SEAL ON ROOF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225491April 23, 2008
SEAT BELTS:FRONT:RETRACTOR
THE SEAT BELT MECHANISM THAT RETRACTS THE SEATBELT IN THE 2004 JEEP WRANGLERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225524April 23, 2008
TIRES:SIDEWALL
THE TIRES HAD LESS THAT 2,000 MILES OF USE AND. UPON DRIVING AT APPROXIMATELY 60 MPH ON THE INTERSTATE, THE DRIVER'S SIDE REAR TIRE SUFFERED A BLOWOUT IN THE SIDEWALL. THIS RESULTED IN LOSS OF CONTROL, HOWEVER THE VEHICLE WAS MANAGED TO BE BROUGHT TO A SAFE STOP. THE TIRE IS UNUSABLE AND WILL BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225325April 22, 2008
ELECTRONIC STABILITY CONTROL (ESC)
PURCHASED 2007 JEEP WRANGLER UNLIMITED NEW, BUT VEHICLE HAD BEEN MODIFIED BY THE SELLING DEALER WITH A 4" SKYJACKER LIFT KIT. ON SECOND DAY OF DRIVING VEHICLE, BEGAN EXPERIENCING INAPPROPRIATE ACTIVATION OF THE ELECTRONIC STABILITY PROGRAM. VEHICLE AUTOMATICALLY BRAKES ON CERTAIN FREEWAY ON RAMPS AND HIGHWAY CURVES, BOTH WHILE BRAKING AND ACCELERATING. VEHICLE HAS BEEN SEEN BOTH BY THE SELLING DEALER AND ONE OTHER DEALER AND PROBLEM HAS NOT BEEN CURED. CHRYSLER CUSTOMER SERVICE GIVE NO ASSISTANCE AND TELLS ME THAT AS THE VEHICLE WAS MODIFIED BY THE DEALER, I MUST WORK THIS OUT WITH THE DEALER. NUMEROUS INTERNET WEBSITES DESCRIBES THIS SAME PROBLEM WITH OTHER LIFTED JEEP WRANGLERS. SELLING DEALER HAS ADVISED THEY HAVE DONE ALL THEY CAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226152April 22, 2008
TIRES, SUSPENSION
2005 JEEP WRANGLER RIGHT SIDE TIRE WEAR OUT UNEVENLY. *CW THE CONSUMER STATED SHE HAD TO PURCHASE 3 SETS OF TIRES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225339April 22, 2008
STEERING, SUSPENSION
WHEN THE FRONT PASSENGER SIDE TIRE HITS A BUMP, GRAVEL, OR SMALL AMOUNT OF WATER THE TIRE FEELS LIKE IT IS BOUNCING. THE VEHICLE IS NOT ABLE TO BE STEERED UNTIL THE WOBBLE/BOUNCING STOPS WHICH IS USUALLY WHEN THE VEHICLE IS ALMOST STOPPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225343April 22, 2008
STRUCTURE
SOFT TOP LEAKS AT SEAL AND HAS A BAD WHISTLE. DEALERSHIP ORDERED A NEW SEAL THAT IS SUPPOSE TO BE LARGER THE ORIGINAL ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225340April 22, 2008
ENGINE AND ENGINE COOLING
DASH LIGHTS FLASH ON, MOMENTARY LOSS OF ENGINE POWER. DEALER COULD NOT DUPLICATE OR REPAIR PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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