Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10274771June 23, 2009
SUSPENSION, STEERING
TL*THE CONTACT OWNS A 2007 JEEP WRANGLER. THE VEHICLE WAS PURCHASED IN 2007 AND SHAKES WHILE DRIVING 40 MPH. WHEN THE CONTACT DROVE OVER A BUMP IN THE ROAD, THE VEHICLE SHOOK UNCONTROLLABLY. THE SHAKING STOPPED ONCE THE VEHICLE CAME TO A COMPLETE STOP. THE VEHICLE HAS BEEN TO THE DEALER APPROXIMATELY SEVEN TIMES, BUT THEY CANNOT DETERMINE THE CAUSE OF THE SHAKING. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 38,500. UPDATED 07/17/09. *LJ THE CONSUMER STATED THE RANDOM SHAKING BEGAN WITHIN THE FIRST FEW MONTHS OF PURCHASING THE VEHICLE. MANY REPAIR ATTEMPTS HAVE BEEN MADE, BUT NONE OF THEM HAVE WORKED. UPDATED 07/17/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274784June 23, 2009
SEAT BELTS
FRONT SEATBELTS FAIL TO RETRACT PROPERLY CAUSING THEM TO BECOME JAMMED BETWEEN THE DOORLOCK AND THE BODY LATCH. BELTS ARE BECOMING DAMAGED AND WEAKENED. THIS HAS BEEN A PROBLEM SINCE VEHICLE WAS NEW, SITUATION ONGOING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274229June 18, 2009
POWER TRAIN:CLUTCH ASSEMBLY
TL*THE CONTACT OWNS A 2006 JEEP WRANGLER. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING AND MADE A RATTLING NOISE. IN ADDITION, THE CLUTCH BECAME DISENGAGED WHEN THE PEDAL WAS DEPRESSED. THE DEALER STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 06V147000 (POWER TRAIN:CLUTCH ASSEMBLY). THE FAILURE MILEAGE WAS 14,000 AND CURRENT MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274139June 17, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2004 JEEP WRANGLER WAS IN PARK AND RUNNING AND DRIFTED DOWN A HILL AND INTO ANOTHER PARKED VEHICLE CAUSING 4K WORTH OF DAMAGE TO MY JEEP AND WHO KNOWS HOW MUCH TO THE OTHER VEHICLE. THERE IS A RECALL ON 2005 AND 2006 JEEP WRANGLERS FOR TRANSMISSION "PARK" PROBLEMS, I THINK THEY ARE MISSING A YEAR! *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10273698June 13, 2009
SUSPENSION:FRONT
WHILE DRIVING MY 2008 JEEP WRANGLER AT ABOUT 35-40 MPH OVER A ROUGH SPOT ON THE ROAD, I EXPERIENCED HORRIBLE FRONT END SHAKE THAT I COULD NOT CONTROL UNTIL I PULLED THE CAR OVER. I'M VERY LUCKY THERE WAS NOBODY ELSE IN FRONT OR IN BACK OF ME BECAUSE I HAD NO CONTROL OF MY VEHICLE. I LOOKED INTO THIS ONLINE AND HAVE LEARNED IT'S CALLED THE "DEATH WOBBLE" AND IT'S HAPPENED TO MANY OTHER JEEP OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273295June 10, 2009
POWER TRAIN
FIRE HAZARD - THE FRONT AXLE VENT TUBE IS INCORRECTLY DESIGNED. WHILE INVESTIGATING AN OIL LEAK THE DEALER FOUND THAT THE TUBE HAD BEEN OVERFLOWING, DEPOSITING OIL RESIDUE ON THE FRAME, EXHAUST PIPE AND CATALYTIC CONVERTER. BURNED OIL IS EVIDENT ON THE EXHAUST CROSSOVER PIPE. IN MY OPINION IS ONLY A MATTER OF TIME BEFORE A FIRE STARTS. THE DEALER HAS SEEN OTHER VEHICLES WITH THIS PROBLEM AND PLANS TO LENGTHEN THE TUBE AND PLACE ITS' END IN A LOCATION AWAY FROM THE EXHAUST. I FEEL THIS FLAW SHOULD MERIT EXPEDITED FACTORY REVIEW AND REDESIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273183June 9, 2009
ENGINE AND ENGINE COOLING, POWER TRAIN
MARCH 2009: WHILE DRIVING AT 55MPH, HEAR A RATTLE NOISE, THEN THE SHIFT ON THE FLOOR SHAKES VIOLENTLY. PULL OVER, CANNOT FIND ANYTHING WRONG, TRAVEL HOME LESS THAN 50 MPH, FINE. FEW MORE TIMES, ON THE HIGHWAY, CAR DOES IT AGAIN. PUT IN FUEL INJECTOR CLEANER, CHANGE OIL, CLEAN ALL AROUND BATTERY. DOES NOT DO IT FOR A WEEK OR TWO THEN DOES IT AGAIN. TOLD TO REPLACE CAMSHAFT SENSOR & CRANKSHAFT SENSOR. DID AND RAN FINE NO ISSUES FOR TWO WEEKS. 4/13/09 AFTER SITTING AT A RED TRAFFIC LIGHT, PROCEEDED TO TURN RIGHT, ENGINE DIED. NO WARNING NO SOUND,NO DASH LIGHTS ON, WAITED A FEW MINUTES, STARTED UP & TRAVELED HOME. 4/15/09 AFTER SITTING AT A TRAFFIC LIGHT WHILE DRIVING FORWARD, CAR DIED, NO SOUND,CHUGGING, NO DASH LIGHTS WE WENT TO JEEP IN FORT MYERS FLORIDA. THEY SAID WE NEED TO CHANGE OUR OIL, ADD A FUEL ADDITIVE, INJECTOR CLEANER & CLEAN OUR BATTERY IN ADDITION TO REPLACE ONE OF THE SENSORS. ALL OF THIS WAS ALREADY DONE. IF THAT DOES NOT SOLVE THE ISSUE, THEN IT IS OUR IGNITION SWITCH. COST TO US FOR THIS DIAGNOSIS $110.19. 4/27/09 TOWED JEEP WITH RV TO MAINEWENT TO JEEP DEALER MACDONALD MOTORS BRIDGTON MAINE. 5/04/09 CAR DIED WHILE DRIVING TO THE APPOINTMENT, THIS TIME 45-50MPH. WANTED TO REPLACE CRANK SENSOR WITH A ?MOPAR? BRAND, EVEN THOUGH WE TOLD HIM IT WAS JUST DONE. ALSO WANTED TO COMPLETE COMBUSTION CHAMBER CLEANER FROM BULLETIN 09-003-03. DECLINED. COST $55.81 5/18/09 TOOK CAR INTO MACDONALDS MOTORS FOR BULLETIN 09-003-03 TO BE DONE & ASKED THEM TO CHECK GROUNDING MOUNTS. REC'D CALL THAT THEY PERFORMED FUEL SYSTEM CLEANING & NEED A NEW CRANK SENSOR. WE SPOKE TO THE MANAGER, BECAUSE THE WORK WE REQUESTED WAS NOT PERFORMED, AND OTHER ITEMS WERE. HE ASSURED US THE BULLETIN WOULD BE PERFORMED THE INSPECTION WAS PERFORMED, NO REPAIR WAS NEEDED AND THE GROUNDING MOUNTS WERE FINE AND THE COMPUTER NO LONGER TELLS THEM IT NEEDS A CRANK SENSOR. THIS VEHICLE HAS DIED THREE MORE TIMES SINCE THEIR REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273059June 8, 2009
POWER TRAIN
I OWN A 2006 JEEP WRANGLER SE WHICH I BOUGHT IN MAY 22, 2009 WITH 14000 MILES. ON JUNE 7TH THE VEHICLE FRONT END BEGAN TO SHAKE AND WOBBLE THE ENTIRE CAR AND STEERING WHEEL UNCONTROLLABLY AFTER REACHING 45-50 MPH OR ON A ROUGH ROAD OR JUST A SLIGHT BUMP IN THE ROAD MAKES THE VEHICLE HAVE THIS PROBLEM. THIS HAPPENED TO ME 5 SEPARATE TIMES TODAY ALL WHILE EITHER THE VEHICLE WAS IN GEAR OR IN NEUTRAL AND WOULDN'T STOP UNTIL I SLOWED THE VEHICLE DOWN TO 30 OR CAME TO A STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272333May 29, 2009
ELECTRICAL SYSTEM
I DRIVE A 2007 JEEP WRANGLER UNLIMITED 4-DOOR. THE VERY FIRST WEEK I BOUGHT THE CAR (MARCH, 2007) I WAS DRIVING ON THE HIGHWAY AND THE RADIO SHUT OFF, THE DASHBOARD POWERED OFF AND THE JEEP SEEMED TO LOSE POWER FOR ABOUT 2-3 SECONDS AND THEN IT CAME BACK ON AGAIN. I PULLED OVER, CALLED THE DEALER, AND THEY SAID A RECALL HAS BEEN IDENTIFIED AND I SHOULD BE RECEIVING IT SHORTLY. WRONG! THE RECALL WAS FOR THE BRAKES. SINCE 2007, THE RADIO/DASHBOARD HAS BEEN CUTTING IN AND OUT ABOUT 10 TIMES A YEAR. EVERYTIME I TAKE IT TO THE DEALER, THEY SAY NOTHING IS WRONG WITH IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272356May 29, 2009
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2006 JEEP WRANGLER. WHILE DRIVING 35 MPH, THE FRONT DRIVER'S SIDE WHEEL SHOOK VIOLENTLY. THE CONTACT HAD TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD TO STOP THE VIBRATION. SHE SPOKE TO TWO OTHER JEEP OWNERS AND THEY REFERRED TO THIS ISSUE AS A "DEATH SHAKE". THE CONTACT STATED THAT THIS IS A SAFETY ISSUE BECAUSE IT FEELS AS IF THE FRONT WHEELS ARE COMING OFF. THE CURRENT AND FAILURE MILEAGES WERE 23,000. UPDATED 07/10/09. *LJ THE CONSUMER STATED THE BUSHINGS WERE REPLACED AT A COST OF $300.00 AND THEN AN ALIGNMENT HAD TO BE PERFORMED. UPDATED 07/10/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10270062May 27, 2009
ELECTRICAL SYSTEM
I SEE SIMILAR COMPLAINTS LISTED HERE. THE WHOLE IP JUST BLANKS OUT AT RANDOM TIMES. I HAVE JUST SHY OF 50K MILES AND THIS HAS HAPPENED AT LEAST 4 TIMES. THE ENGINE KEEPS RUNNING AND THE CAR IS FUNCTIONAL BUT THE SPEEDO, TACH, ODOMETER AND ALL GAUGES GO BLANK, BUT ALL THE WARNING LIGHTS COME ON. THEN EVERYTHING RESETS AND COMES BACK TO NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10270069May 27, 2009
SERVICE BRAKES, HYDRAULIC
INSPECTION MECHANIC INFORMED THAT AT 48,000 MILES THE REAR ROTORS ARE WORN OUT. I CANNOT FIND ANY AFTER MARKET ROTORS ONLY MOPAR. THE FRONT ROTORS ARE GOOD AND THIS JUST SHOULD NOT BE. THE FRONT ROTORS SHOULD WEAR OUT FIRST SINCE THE FRONT SHOULD BE DOING MOST OF THE STOPPING AT LIKE 60 TO 70 PERCENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10270111May 27, 2009
ELECTRICAL SYSTEM
MY 2007 JEEP WRANGLER UNLIMITED SAHARA SUDDENLY LOST POWER TO MY TURN SIGNALS, INTERIOR LIGHTS, AND WINDSHIELD WIPERS MULTIPLE TIMES DURING A LONG ROAD TRIP. ONE TIME IT OCCURRED DURING A STORM AND I COULDN'T SEE OUT OF MY WINDSHIELD AND I COULDN'T COMMUNICATE THAT I NEEDED TO PULL OVER BECAUSE MY TURN SIGNALS WOULDN'T WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10270000May 26, 2009
ENGINE AND ENGINE COOLING
I BOUGHT THIS USED WITH ONLY 54,000 MILES ON THE ENGINE. WITHIN A YEAR AND AT 65,000 MILES, IT BEGAN OVERHEATING AND LEAKING COOLANT. MY BROTHER THOUGHT IT WAS A CRACKED HEAD OR GASKET. AFTER TEARING THE MOTOR APART AND SENDING THE HEAD TO BE CHECKED, TWO LARGE CRACKS WERE FOUND. THE CASTING # IS 331. MY BROTHER HAS BEEN TRYING TO FIND ANOTHER HEAD FOR ME AND WAS TOLD BY ONE OF THE SELLERS THAT HE CAN'T KEEP THE PARTS IN STOCK DUE TO THE HIGH NUMBER OF DEMAND FOR THIS PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269773May 23, 2009
STEERING, SUSPENSION:FRONT, STRUCTURE:FRAME AND MEMBERS, WHEELS
JEEP SHAKES VIOLENTLY WHEN A BUMP IS HIT OR ROAD IS UNEVEN. THE PROBLEM STARTED ABOUT 2 MONTHS AFTER PURCHASING THE USED VEHICLE. THE PROBLEM DID NOT SHOW ITSELF DURING THE TEST DRIVE BUT AFTER INVESTIGATING THROUGH THE INTERNET THEIR ARE SEVERAL JEEP WRANGLER OWNERS WITH THE "DEATHWOBBLE" PROBLEM. I CLICKED ON YOUR LINK PROVIDED BY A LOCAL TELEVISION NEWS STATION WSOC CHANNEL 9 IN CHARLOTTE, NC AFTER THEY COVERED A STORY ABOUT ANOTHER CHRYSLER VEHICLE. I IMPLORE YOU TO DO WHAT IS RIGHT AND ASK CHRYSLER TO RECALL OR REPAIR, AT THEIR EXPENSE, MY VEHICLE AND OTHER VEHICLES AFFECTED BY THIS DEFECT. AN EXTENDED WARRANTY WAS PURCHASED FROM THE DEALERSHIP, CROSSROADS FORD P&A CODE 00994, AND WE WERE TOLD AT THE TIME OF PURCHASE CHRYSLER'S WARRANTY WAS STILL VALID. AFTER TAKING IT BACK TO THE DEALER SEVERAL TIMES AND EVEN TAKING IT TO THE JEEP DEALERSHIP NO ONE WILL ACCEPT ACCOUNTABILITY. WE HAVE NO OTHER CHOICE BUT TO DRIVE IT AND FEAR FOR THE LIFE OF OUR SON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269547May 20, 2009
SUSPENSION
DEATH WOBBLE ON JEEP WRANGLER AS REPORTED ON WSOCTV THIS HAS OCCURED IN MY VEHICLE ON MANY OCCASIONS. THE JEEP IS ALL FACTORY. NO LIFTS, ETC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268894May 16, 2009
POWER TRAIN:MANUAL TRANSMISSION
A 2007 JEEP WRANGLER 4DR. 4X4 WITH A MANUAL TRANSMISSION, IS VERY DIFFICULT TO GET INTO 1ST GEAR. OFTEN, WHEN STARTING OUT, THE TRANSMISSION SLIPS OUT OF GEAR INTO NEUTRAL UNDER LOAD, RESULTING IN AN UNSAFE AND STARTLING CONDITION. THIS OCCURS WITH ALL THREE DRIVERS IN THE HOUSE, AND ALSO WITH SOMEONE WHO BORROWED THE CAR. HOWEVER, THE DEALER CLAIMS NOT TO BE ABLE TO REPRODUCE THE PROBLEM, AND OFFERS THE CAR FOR PICK UP. I SEE BELOW THAT THERE IS A REQUEST FOR THE APPROXIMATE INCIDENT DATE, BUT THIS IS A RECURRING CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268802May 15, 2009
LATCHES/LOCKS/LINKAGES
HOOD LATCHES ON 2008 JEEP SAHARA-WRANGLER FLEX UP AND DOWN ABOUT 1 INCH DUE TO WIND TURBULENCE. THE LATCHES ON THE HOOD ARE MADE OF RUBBER. MANY CONTACTS WERE MADE TO HOOVER-THE MOVER IN MONCKS CORNER SC. THIS DEALERSHIP REFUSED TO REPLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268791May 14, 2009
AIR BAGS
AIR BAG SUDDENLY WAS DISABLED DUE TO CLOCKSPRING FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268623May 13, 2009
SUSPENSION:FRONT, STEERING
SEVERE WOBBLE AND OSCILLATION IN THE STEERING AND FRONT SUSPENSION SYSTEM. A SMALL BUMP IN THE ROAD, WHILE DRIVING ANYWHERE BETWEEN 35-70 MPH CAN INITIATE A SEVERE, VIOLENT SHAKING, AND A COMPLETE LOSS OF STEERING CONTROL. AFTER REPLICATING THE PROBLEM ON A PRIVATE ROAD, OBSERVERS OUTSIDE THE VEHICLE NOTED THAT THE FRONT TIRES WOULD COMPLETELY LEAVE THE GROUND ON EACH OSCILLATION. MANY OTHER JEEP WRANGLER OWNERS REPORT SIMILAR INCIDENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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