Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10453895April 3, 2012
STEERING, SUSPENSION
DRIVING ON THE HIGHWAY AT APPROXIMATELY 65 MILES PER HOUR MY FRONT END BEGAN TO SHAKE AND THE STEERING BECAME SO ERRATIC THAT I HAD TO GRIP THE STEERING WHEEL TO KEEP THE CAR FROM VEERING INTO ANOTHER LANE OF TRAFFIC. I WAS ABLE TO SLOW THE CAR DOWN AND PULL OVER TO THE SIDE OF THE ROAD. ONCE I BEGAN AGAIN THERE WAS NO VIBRATION. THIS IS THE SECOND TIME THIS HAS HAPPENED WITHIN TWO MONTH. THERE ARE MANY CASES OF THIS HAPPENING ON THE INTERNET. IT'S CALLED THE "DEATH WOBBLE" AND I DON'T FEEL SAFE IN THE CAR ANYMORE. THE DEALERSHIP HAS TOLD ME THAT ITS A WORN SWAY BAR BUT 25K MILES SHOULDN'T WEAR OUT THIS TYPE OF PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453945April 3, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT WHILE STOPPED, THE VEHICLE ABNORMALLY ACCELEARTED TO SPEEDS OF 60 MPH. THE CHECK ENGINE WARNING LIGHT ILLUMINATED DURING THE FAILURE YET THE VEHICLE CONTINUED TO SURGE WHILE THE CONTACT APPLIED THE BRAKES. THE CONTACT SHIFTED INTO NEUTRAL AND WAS ABLE TO SUCCESSFULLY STOP THE VEHICLE. THE VEHICLE WAS THEN TOWED TO AN AUTHORIZED DEALER, BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 23,750.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453953April 3, 2012
FUEL SYSTEM, GASOLINE
WHEN FILLING UP THE VEHICLE AT ANY AND ALL GAS STATIONS, WHEN THE FUEL PUMP HANDLE CLICKS OFF AUTOMATICALLY, A FAIRLY LARGE SPLASH-BACK OF GASOLINE EXITS THE FILLER PORT AND FLOWS ONTO THE VEHICLE, MY HAND, AND THE GROUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454015April 3, 2012
FUEL SYSTEM, GASOLINE
WHEN REFUELING FUEL SPILLS OUT OF FILLING PORT ON VEHICLE. FUEL SPURTS OUT POTENTIALLY ONTO PERSON REFUELING VEHICLE OR ONTO VEHICLE AND GROUND. THIS HAS HAPPENED ON MULTIPLE OCCASIONS DURING DIFFERENT TEMPERATURES AND REFUELING CONDITIONS. THIS HAS ALSO HAPPENED AT MULTIPLE GAS STATIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453812April 2, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2008 JEEP WRANGLER 4X4. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT SMELLED AN EXTREMELY STRONG BURNING ODOR. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND QUICKLY BECAME ENGULFED IN FLAMES. THE CONTACT, FRONT SEAT PASSENGER AND REAR SEAT PASSENGER SUSTAINED MINOR BURNS TO THE FACE AND ARMS. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND INFORMED THE CONTACT THAT THE TRANSMISSION FLUID BOILED OVER INTO THE TRANSMISSION AND ENGINE AREA, WHICH RESULTED IN A FIRE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 09V436000 (POWER TRAIN: AUTOMATIC TRANSMISSION). THE VEHICLE WAS DESTROYED AND TOWED TO A SAVAGE FACILITY. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.
Crash:
No
Fire:
Yes
Injuries:
3
Deaths:
0
#10453813April 2, 2012
STEERING
TL* THE CONTACT OWNS A 2007 JEEP WRANGLE SAHARA. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STARTED TO JERK VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DEALER WHO WAS UNABLE TO PROVIDE A REMEDY FOR THE PROBLEM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE 25,000 WAS AND THE CURRENT MILEAGE WAS 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453856April 2, 2012
POWER TRAIN
I WAS DRIVING MY 2007 JEEP WRANGLER, AND THE AUTOMATIC TRANSMISSION SLIPPED OUT OF GEAR, I WAS DRIVING AT 25MPH. I PULLED OVER TO THE SIDE OF THE ROAD, AND HAD THE VEHICLE TOWED TO HYANNIS TRANSMISSION #2. IF THIS HAPPENED ON THE HIGHWAY, THIS COULD HAVE CAUSED AN ACCIDENT THAT COULD HAVE RESULTED IN SERIOUS INJURIES, OR DEATH TO A PERSON, OR PERSONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453855April 2, 2012
ELECTRICAL SYSTEM
I WENT TO A JEEP JAMBOREE ON THE WEEKEND OF SEPTEMBER 17TH AND AS I WAS DRIVING TO GO WASH MY JEEP MY JEEP FIRST SPEED UP AND I COULDN'T GET IT TO SLOW DOWN THEN I SMELLED A BURNING SMELL AND THEN DASHBOARD STARTED HAVING TROUBLE LIGHTS COME ON SO I GOT IT OFF THE HIGHWAY AS I EXITED THE HIGHWAY I SAW SMOKE COMING FROM UNDER THE HOOD SO I STOPPED IMMEDIATELY AND OPENED THE HOOD AFTER SHUTTING IT OFF AND SAW IT COMING FROM THE MAIN FUSE BLOCK GRABBED SOME TOOLS TO DISCONNECT THE BATTERY BUT BY THEN IT STARTED TO BURN SO I POURED WATER ON THE FUSE BLOCK PUT IT OUT AND CALLED A TOW TRUCK TOOK IT TO TRI STAR JEEP IN UNIONTOWN, PA THEY GOT IT FIXED AFTER ALMOST 2 WEEKS AND ON THE WAY HOME IT STARTED AGAIN AND I CAUGHT IT EARLIER BUT THIS TIME I HAD TO PAY OUT OF POCKET. EVER SINCE THOSE 2 EPISODES IT'S HAD LOTS OF ELECTRICAL PROBLEMS AND IT JUST NEVER STOPS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10453715April 1, 2012
STEERING, SUSPENSION
I BOUGHT MY JEEP IN NOVEMBER 2006 WITH 600 MILES ON THE ODOMETER. IT IS A STOCK VEHICLE WITH NO AFTER-MARKET ADDITIONS, HAS NOT BEEN DRIVEN OFF-ROAD AT ALL AND HAS NEVER BEEN IN AN ACCIDENT. RECENTLY, WHILE DRIVING AT 55 MPH ON A PAVED HIGHWAY, VIOLENT FRONT END VIBRATION OCCURRED FOR NO APPARENT REASON THAT ALMOST CAUSED ME TO LOOSE COMPLETE CONTROL OF MY VEHICLE. MY MECHANIC HAS REPLACED THE STEERING DAMPER, SHOCK ABSORBERS, BUSHINGS, STEERING RODS, ETC. VIOLENT VIBRATING HAS CONTINUED. ON GOOGLE I HAVE SINCE FOUND OUT ABOUT "JEEP DEATH RATTLE" OR "JEEP DEATH WOBBLE". APPARENTLY JEEP DEALERS ARE UNINTERESTED IN THE PHENOMENON BECAUSE IT IS ONLY DISCUSSED ON GOOGLE. SINCE THIS IS A WELL KNOWN PHENOMENON AMONG JEEP OWNERS I AM WONDERING WHY THE NHTSA HASN'T REQUIRED JEEP TO ISSUE A RECALL TO FIND A SOLUTION FOR THESE VIBRATIONS AND COME UP WITH A FIX FOR THE PROBLEM. BY IGNORING THIS PROBLEM NHTSA IS ALLOWING A DANGEROUS CONDITION TO PERSIST THUS ENDANGERING JEEP DRIVERS AND OTHERS ON THE ROAD. ## VIN PASSED ## 2006 JEEP WRANGLER 2 DOOR 4X4 ##. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453730April 1, 2012
ENGINE AND ENGINE COOLING
FOR THE PAST MONTH, AFTER DRIVING FOR APPROXIMATELY A HALF AN HOUR OR SO, I HAVE NOTICED WHITE SMOKE COMING FROM THE ENGINE COMPARTMENT SOMETIMES WHEN I STOP COMPLETELY AT A STOP SIGN OR RED LIGHT. I HAVE NOTICED THIS AT LEAST EIGHT OR NINE TIMES. I DO TAKE LONG TRIPS AND IT IS MY DAILY VEHICLE AND NOW THAT I HAVE HEARD ABOUT SOME 2010 JEEP WRANGLER MODELS EXPERIENCING VEHICLE FIRES, I WANTED TO SEE IF THERE IS ANYTHING I CAN DO TO ENSURE MY FAMILY AND I'S SAFETY AS WE TRAVEL. I APPRECIATE YOUR TIME IN THIS ENDEAVOR AND LOOK FORWARD TO HEARING BACK FROM YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453526March 30, 2012
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
SIGNIFICANT FUEL SPILLAGE WHILE FUELING VEHICLE AT THE POINT OF GAS PUMP CUT-OFF. FUEL IS "BURPED" OUT OF THE FUEL FILLING PORT ON THE VEHICLE ONTO PUMP OPERATOR'S HANDS, ARMS, AND CLOTHING, IN ADDITION TO THE SIDE OF THE VEHICLE AND FILL NOZZLE. THIS HAPPENS EVERY TIME THE VEHICLE IS FUELED NO MATTER WHERE IT IS FUELED, WHAT SPEED FUEL IS PUMPED AND WHETHER OR NOT THE NOZZLE IS BEING HAND OPERATED OR "AUTOMATICALLY" OPERATED. ON RESEARCH, THIS IS AN ENGINEERING FAILURE KNOWN BY CHRYSLER THAT IS DUE TO NON-ETHANOL RESISTANT PLASTICS BEING USED IN A CHECK VALVE CONTAINED IN THE FUEL TANK ASSEMBLY, CAUSING THE VALVE TO SWELL AND GET JAMMED WHEN FUEL CONTAINING ETHANOL IS USED IN THE VEHICLE. I WOULD THINK THAT DRIVERS, THEIR VEHICLES, AND THE GROUND BEING DOUSED WITH SIGNIFICANT QUANTITIES OF GASOLINE AT EVERY FUELING STOP WOULD QUALIFY AS A SAFETY ISSUE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453559March 30, 2012
SUSPENSION
EXPERIENCING "DEATH WOBBLE" WHEN DRIVING OVER MANHOLES AND/OR STORM SEWER GRATES. UNCONTROLLABLE SHAKING IN FRONT SUSPENSION AND STEERING. VEHICLE TAKEN TO DEALERSHIP FOR REPAIRS ON 03/05/2012. HAS BEEN AT DEALER FOR 25 DAYS. REPAIR PARTS/LABOR CURRENTLY AT $1050+TAX. VEHICLE IN WORSE CONDITION THAN PRIOR TO HAVING REPAIRS. HAS NOW ALSO DEVELOPED A "SHIMMY" IN THE STEERING THAT WAS NOT PRESENT WHEN VEHICLE BROUGHT IN TO DEALER. VEHICLE WILL BE RETRIEVED ON 03/31/2012 AND TAKEN TO DIFFERENT AUTO REPAIR SHOP. PROBLEM NOT UNIQUE TO MY VEHICLE. RESEARCH OF PROBLEM ON INTERNET HAS NUMEROUS SIMILAR COMPLAINTS. PLEASE HELP PRIOR TO VEHICLE CAUSING ACCIDENT AND INJURIES/DEATH TO MYSELF OR OTHERS. CLEARLY A MANUFACTURING DEFAULT, IE. POOR DESIGN AND NO SOLUTION FOR CORRECTING THE PROBLEM. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453412March 29, 2012
ELECTRICAL SYSTEM
ON THIS DATE I HAD USSUES WITH THE ELECTRONIC THROTTLE CONTROL, STARED JEEP AND THE ETC LIGHT CAME ON , ENGINGE RAN ROUGHT THEN DIED , DID THIS APROX 3 TIMES, THEN READ MANUAL FOR GUIDANCE, IT SAID TO CYCLE THE KEY A FEW TIMES . THEN TRIED AGAIN , RAN OK BUT SEEMS TO BE HOLDING BACK, READING ONLINE POSTS THIS IS A COMMON PROBLEM, A STALL IN TRAFFIC COULD BE FATAL , NEED N OPEN RECALL ON ALL MODELS AND YEARS, I AM NOW HESITANT TO DRIVE IT. AND KNOWING MY DEALERSHIP IT WILL BE A FIGMENT OF MY IMAGINATION OR THEY WILL USE ME FOR AN ATM$$$$
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453415March 29, 2012
FUEL SYSTEM, GASOLINE
FUEL OVERFLOW WHEN GETTING GAS AT THE PUMP. AUTO-OFF DOES NOT CLICK OFF BUT ALSO, WHEN FUELING MANUALLY, PUMP DOES NOT CLICK OFF WHEN TANK IS FULL. ALSO, THE ANGLE OF THE GAS PUMP NOZZLE SEEMS TO AFFECT SEVERITY OF PROBLEM. THIS PROBLEM STARTED BACK IN JANUARY OF 2012. HAD THE JEEP FOR 8 MONTHS WITH NO PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453467March 29, 2012
STEERING
TL* THE CONTACT OWNS A 2007 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE FRONT END OF THE VEHICLE THEN BEGAN TO SHAKE VIOLENTLY. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN ADVISED THE CONTACT THAT THE STEERING DAMPENER WOULD HAVE TO BE REPLACED WITH A DIFFERENT DESIGN. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453312March 28, 2012
FUEL SYSTEM, GASOLINE
THIS STARTED IN OCTOBER 2011 WITH MY 2006 JEEP WRANGLER. WHEN I PUT GAS IN THE TANK, AS SOON AS ITS FULL AND THE PUMP SHUTS OFF, GAS BURSTS OUT OF THE TANK ALL OVER THE JEEP, THE GROUND, EVERYWHERE. THIS IS CERTAINLY A SAFETY ISSUE, ALONG WITH AN ENVIRONMENTAL ISSUE! I'M HEARING ABOUT SO MANY JEEPS THAT ARE DOING THIS. WHY IS THERE NO RECALL? I'M HAVING IT LOOKED AT BY MY LOCAL JEEP DEALER, BUT SO FAR THEY SAID CHRYSLER IS AWARE OF THIS BUT HAS "NO FIX" ON THIS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453358March 28, 2012
STEERING, SUSPENSION
VEHICLE EXPERIENCES VIOLENT SHAKING KNOWN AS THE "DEATH WOBBLE". PROBLEM BEGAN JUST UNDER A YEAR AFTER PURCHASING BRAND NEW. THE VEHICLE HAS BEEN IN FOR REPAIRS NUMEROUS TIMES THE PAST 3 YEARS AND HAVE SPEND THOUSANDS OF DOLLARS AND HAS YET TO BE FIXED. WORST INCIDENT OCCURRED A DAY AFTER I GOT THE JEEP BACK FROM THE DEALERSHIP FOR "REPAIRS" AND WAS DRIVING OVER INDEPENDENCE PASS. "DEATH WOBBLE" OCCURRED SEVERAL TIMES CAUSING US TO ALMOST FALL OF THE CLIFF!!! I HAD TO DRIVE 5 MPH IN ORDER TO MAKE IT DOWN THIS ROAD SAFELY. SOMEONE IS GOING TO GET SERIOUSLY INJURED OR KILLED IF CHRYSLER DOES NOT CORRECT THIS HAZARDOUS DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453380March 28, 2012
STEERING, SERVICE BRAKES, HYDRAULIC
THE CAR EXPERIENCED VIOLENT FRONT END WOBBLE WHEN GOING OVER UNEVEN PAVEMENT, MORE SEVERE WHEN BRAKES WERE APPLIED. THE DEALER SAID THAT THE BRAKE ROTORS WERE WARPED AND REPLACED THEM (THERE WAS ONLY APPROX. 11,000 MILES ON THE CAR AT THAT TIME, WHICH I HAD BOUGHT NEW). THE PROBLEM RECURRED OFF AND ON, BUT TO A LESSER DEGREE. THE PROBLEM RECURRED IN THE SUMMER OF 2009, WITH LESS THAN 20,000 MILES DRIVEN. I HAD THE FRONT STABILIZER BAR REPLACED ON 9-3-11. THE PROBLEM CONTINUES TO OCCUR SOMETIMES TO A LESSER DEGREE AND SOMETIMES TO A GREATER DEGREE DEPENDING ON VEHICLE SPEED. WHEN THE WOBBLE IS SEVERE, CONTROL OF THE JEEP IS DIFFICULT, WITH ONE INSTANCE OF GOING OFF OF THE ROAD UNTIL I SLOWED DOWN TO APPROXIMATELY 30 MPH AND REGAINED CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453391March 28, 2012
FUEL SYSTEM, GASOLINE
EVERY TIME I FILL UP THE FUEL TANK AT THE GAS STATION (ANY GAS STATION) THE GAS OVERFLOWS AND SPILLS OUT ON THE GROUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453408March 28, 2012
ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC, POWER TRAIN
THE 2007 JEEP WRANGLER STALLED, LOST POWER BRAKES, LOST POWER STEERING. TRIED TO RESTART THE VEHICLE AND WOULD NOT TURN OVER. WE NOTICED FLAMES SHOOTING UP OUTSIDE THE PASSENGER SIDE OF THE VEHICLE. ALL 4 OF US CLIMBED OUT THE DRIVER SIDE DOOR. I TRIED TO OPEN THE HOOD AND FLAMES CAME BURSTING OUT. WITHIN 2 MINUTES THE WHOLE VEHICLE ENGULFED IN FLAMES. THE FLAMES WERE COMING FROM UNDERNEATH THE ENGINE. IT TOOK THE FIRE DEPARTMENT NEARLY 2 HOURS TO EXTINGUISH THE FLAMES. THE VEHICLE WAS A TOTAL LOSS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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