Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10455014April 12, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2008 JEEP WRANGLER 4DR 4X4. WHILE DRIVING APPROXIMATELY 20 MPH, SMOKE BEGAN TO EMIT FROM UNDER THE HOOD. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD AND IMMEDIATELY EXITED THE VEHICLE. THE VEHICLE BEGAN TO IGNITE INTO EXTENSIVE FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND INFORMED THE MALFUNCTION ORIGINATED WITHIN THE TRANSMISSION. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO THE DEALER. THE FAILURE OCCURRED TWENTY MINUTES AFTER THE RECALL REPAIR WAS PERFORMED. THE RECALL WAS ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER WAS 09V436000 (POWER TRAIN: AUTOMATIC TRANSMISSION). THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10455027April 12, 2012
FUEL SYSTEM, GASOLINE
I HAD BOUGHT A JEEP WRANGLER WITH APPROX 45000 MILES. RIGHT AROUND THE 55000 THE CHECK ENGINE LIGHT CAME ON AND THEN I STARTED HAVING GAS BLOW OUT OF THE GAS TANK DURING REFUELING. THE JEEP NOW HAS 85000 AND STILL HAS THE GAS BLOW BACK. I HAD TAKEN IT TO A JEEP DEALER AND THE MENTION THAT IT NEEDED A SMOKE TEST. I FOUND THAT I HAD A MAJOR EVAP LEAK IN THE FUEL SYSTEM, I HAD A MECHANIC REPLACE THE FUEL HOSES. AFTER THE REPAIRS. I STILL HAVE THE FUEL BLOW BACK. I LIVE IN THE VA BEACH AREA, WHERE FUEL ON THE GROUND CAUSES AN ENVIRONMENT PROBLEM ESPECIALLY WHEN I FUEL ON NORFOLK NAVAL BASE. I HAD FUEL SPRAYED ON ME AND ALSO CAUTIONED THE WIFE, WHO ALREADY HAD IT SPLASH ON HER FACE. LUCKILY, DID NOT SPRAY IN THE EYES. WHEN PUMPING GAS THE AUTOMATIC SHUTOFF DOES NOT KICK IN FAST ENOUGH BEFORE BLOW BACK OCCURS. IT HAPPENS WITH OUT WARNING. IS THERE A RESOLUTION TO THIS ISSUE WITH THE JEEP WRANGLERS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454817April 11, 2012
POWER TRAIN
JEEP RANDOMLY JUMPS OUT OF FIRST GEAR WHEN PULLING AWAY FROM A DEAD STOP. LEAVING THE CAR IN NEUTRAL WHILE PULLING OUT INTO TRAFFIC. ON MORE THAN ONE OCCASION THIS HAPPENED WHILE MAKING A LEFT TURN ACROSS A BUSY STREET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455191April 11, 2012
POWER TRAIN:CLUTCH ASSEMBLY
CPSC#I1240022A. 2011 JEEP WRANGLER. CONSUMER STATED THAT AS HE WAS DRIVING UP A STEEP HILL THE CLUTCH BURNT OUT BECAUSE IT DIDN'T HAVE THE HOLDING POWER TO PERFORM AS TO ITS INTENDED USE. ALSO STATED THIS IS VERY DANGEROUS. *LN THE CONSUMER STATED THE MANUFACTURER REFUSED TO FIX THE VEHICLE, EVEN THOUGH IT WAS STILL UNDER WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454829April 11, 2012
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2005 JEEP WRANGLER. THE DRIVER WAS REFUELING WHEN FUEL WAS SPEWED OUT FROM THE FILLER NECK AND ONTO THE DRIVER'S LEG. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS. THE MECHANIC STATED THE FUEL TANK WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454910April 11, 2012
ELECTRICAL SYSTEM
THE SOUND IN THE DASHBOARD FOR CHECK ENGINE LIGHT, ALL OTHER LIGHTS DOOR AND SEATBELT SOUNDS DO NOT WORK 90 PERCENT OF THE TIME. 10 PERCENT THEY WILL MAKE A SOUND BUT THEN SHUT OFF. IT IS A MAIL JEEP. I'M CONCERNED THTA SOMETHING MIGHT HAVE SHORTED OUT OR WILL CATCH MY VEHICLE ON FIRE. WHEN I TOLD THE DEALERSHIP THEY TOLD ME IT WOULD COST A LOT OF MONEY BECAUSE THEY WOULD HAVE TO TAKE THE DASH OUT TO FIND THE PROBLEM. THE REASON SO MANY MILES IS MY POSTAL ROUTE. THIS CAR SHOULD BE RELTIVELY NEW FOR THIS TO HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454691April 10, 2012
FUEL SYSTEM, GASOLINE
WHEN FUELING UP, MANY TIMES THE FUEL PUMP WILL SHUT OFF AND THE FUEL WILL SPILL OUT OF THE FILLER NECK. I'VE TRIED SLOWING DOWN THE FLOW OF FUEL JUST PRIOR TO A FULL TANK WITH NO CHANGE. IT HAPPENS A LOT, BUT NOT EVERY TIME. I'VE TRIED ANGLING MY VEHICLE WITH THE FILLER NECK DOWN HILL AND UP BUT IT RANDOMLY SPILLS FUEL. I'VE TRIED WAITING ONCE COMING TO A STOP PRIOR TO TURNING OFF THE ENGINE WITH NO RHYME OR REASON TO WHEN IT WILL SPILL FUEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454773April 10, 2012
FUEL SYSTEM, GASOLINE
GAS OVERFLOWS INSTEAD OF STOPPING WHEN FULL. THIS HAPPENS WHENEVER FILLING TANK. DEALER WANTED 500.00 TO REPLACE ENTIRE TANK AS THE ANSWER WHEN CLEARLY THE ISSUE IS WITH VENT. GAS SPILLS AROUND VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454784April 10, 2012
AIR BAGS
AIRBAG LIGHT TURNS ON AND OFF AT ALL SPEEDS AS WELL AS CHIMES. CHECKED ALL SEAT HARNESS CONNECTIONS AND NO PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454513April 9, 2012
AIR BAGS, STEERING, ELECTRICAL SYSTEM
AIRBAG WARNING LIGHT IN INSTRUMENT PANEL CONSISTENTLY GOES OFF DURING IRREGULAR SPEED, STEERING WHEEL OPERATION, AND TEMPERATURE. THERE IS NO PATTERN THAT CORRELATES WITH THE TIMING OF THE AIRBAG WARNING LIGHT. WHEN IT FIRST STARTED, IT WOULD ONLY COME DURING AT BRIEF MOMENTS AND TURN OFF AGAIN. NOW, APRIL, IT TURNS OFF AFTER VEHICLE START (LIKE NORMAL OPERATION), COMES BACK ON IMMEDIATELY, AND ONLY BRIEFLY DOES IT TURN OFF AT RANDOM TIMES. THE MAJORITY OF THE TIME THE WARNING LIGHT FLUCTUATES IS DURING STEERING WHEEL TURNING. TURNING TO ONE PARTICULAR SIDE DOES NOT ALTER THE LIGHT MORE THAN THE OTHER. SOMETIMES HARD BUMPS IN THE ROAD OR OFF-ROAD SCENARIOS WILL CHANGE THE LIGHT TOO. KNOWING VERY WELL THIS COULD BE THE CLOCKSPRING, NO OTHER LIGHTS OR FUNCTIONS INVOLVED WITH THIS DEVICE CONFIRM THIS IS THE PROBLEM. THE HORN WORKS AT ALL TURNING ANGLES, ESP AND ABS ALL FUNCTION NORMALLY. THERE ARE ALSO NO DTC CODES FROM THE COMPUTER. ALL VISIBLE ELECTRICAL PLUGS IN THE CABIN AND BEHIND DASH HAVE BEEN UNPLUGGED, CLEANED FROM DEBRIS AND RECONNECTED. I FIND THE CURRENT RECALL FOR ONLY THE 2007S AND RIGHT HAND DRIVE 2008S VERY FRUSTRATING! THE ASSUMPTION THAT ONLY RHDS WILL HAVE THEIR WINDOWS DOWN MORE ON DIRT ROADS MIGHT BE FACTUAL; HOWEVER, THERE ARE NUMEROUS OF 2008 JEEP WRANGLER OWNERS THAT USE THEIR VEHICLE FOR WORK, OR OFF-ROAD SCENARIOS THAT WILL EASILY BYPASS THE RHD ASSUMPTION. THIS IS A VERY SCARY PROBLEM TO HAVE. I DO NO FEEL SAFE THAT ANY ACCIDENT I HAVE THE AIRBAGS WILL DEPLOY PROPERLY. THE FAITH OF MY VEHICLE SAVING MY LIFE IS COMPLETELY LOST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454586April 9, 2012
FUEL SYSTEM, GASOLINE
2005 JEEP WRANGLER UNLIMITED - THERE IS A BACK-SPLASH ISSUE WHEN FUELING THE VEHICLE, EVERY TIME! IF YOU DO NOT JUST STOP IT EARLY (BEFORE IT IS FULL) IT WILL SPLASH BACK EVERY TIME YOU FUEL, SOMETIMES QUITE A BIT OF FUEL SPILLED. I HAVE TALKED TO SEVERAL OTHER OWNERS OF THIS MAKE AND MODEL JEEP AND MOST OF THEM SAID THEY HAVE THE SAME PROBLEM. I CALLED CHRYSLER ABOUT THIS AND ASKED IF THIS WAS AN ONGOING ISSUE. THE REPRESENTATIVE SAID THEY WERE NOT AWARE OF THE ISSUE. I FIND THAT UNLIKELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454600April 9, 2012
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
I PARKED MY 1994 JEEP WRANGLER OUTSIDE MY WORKPLACE AT 6AM THE MORNING OF 4/4/12... AT 11AM I FINISHED FOR THE DAY, LEFT MY JEEP WHERE IT WAS, AND WENT FOR A RUN AROUND WHERE I WORK. AT 11:27AM MY OFFICE MANAGER CALLED MY CELLPHONE AND BEGGED ME TO COME BACK RIGHT AWAY "YOUR JEEP IS ON FIRE!!! OH MY GOD, IT'S GONE!!! NOW THE WOODS ARE ON FIRE!!!". I RAN BACK TO FIND 3 FIRE TRUCKS, MY JEEP NOTHING BUT A CHARRED SHELL STILL ON FIRE. I SPOKE WITH MY OFFICE MANAGER, SHE HEARD AN ALARM (MY HORN HAD I GUESS MELTED AND WENT OFF), WHEN SHE RAN OUTSIDE SHE SAW SMOKE BILLOWING FROM UNDER THE HOOD AND FIRE DRIPPING FROM UNDER THE FRONT (MELTING PLASTIC OF MY DASHBOARD). THE JEEP WAS DRIVING ITSELF UPHILL IN REVERSE! SHE RAN TO IT, TRYING TO STOP IT AND ATTEMPTING TO SAVE MY BELONGINGS FROM INSIDE OF IT (SHE COULD NOT). SHE SAID THERE WAS FIRE SHOOTING FROM UNDER MY DASHBOARD. IT DROVE ITSELF ALL THE WAY ACROSS THE PARKING LOT WHERE IT EVENTUALLY STOPPED ON A TREE. IT WAS COMPLETELY ENGULFED IN FLAMES, AND THEN EXPLODED. (I HEARD THE EXPLOSION AS I WAS RUNNING THROUGH THE WOODS TRYING TO GET BACK). MY JEEP IS GONE NOW... NOTHING SALVAGEABLE. I NEVER HAD ANY ELECTRICAL PROBLEMS WITH IT IN THE PAST... BUT AFTER SOME INTERNET SEARCHING I'VE FOUND THAT JEEPS ARE NOTORIOUS FOR GOING UP IN FLAMES. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10454619April 9, 2012
FUEL SYSTEM, GASOLINE
FUEL OVERFLOWS AND SPILLS WHEN I FILL UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454449April 8, 2012
STEERING, SUSPENSION
HELLO, I OWN A 2005 JEEP WRANGLER UNLIMITED. WHILE DRIVING ON THE HIGHWAY, TRYING TO "MAINTAIN" THE PROPER SPEED LIMIT, MY JEEP WILL DEVELOP A DEATH WOBBLE TO THE FRONT END. THIS ERRATIC AND ALMOST UNCONTROLLABLE BEHAVIOR OCCURS AT ANYWHERE FROM 55 TO 60MPH. AFTER TRYING TO RESEARCH THE SOLUTION TO THIS PROBLEM, I HAVE NOTICED MULTIPLE OTHER JEEP OWNERS HAVING THE SAME ISSUE. MY JEEP IS MY DAILY DRIVER, AND ALSO IS USED TO TRANSPORT MY 4 AND 5 YEAR OLD KIDS AROUND. DUE TO THE ECONOMY I CAN NOT AFFORD TO PURCHASE ANOTHER VEHICLE, NOR WILL I SELL THESE PROBLEMS TO SOMEONE ELSE. I AM SURPRISED THERE HASN'T BEEN MORE HIGHWAY RELATED INCIDENTS/FATALITIES DUE TO THIS ISSUE. ANY HELP WILL BE GREATLY APPRECIATED IN SOLVING THIS ISSUE. DEALERSHIPS ARE NO HELP AND I CANT AFFORD TO REPLACE THE WHOLE FRONT END JUST TO END UP WITH THE SAME PROBLEMS. THANK YOU FOR YOUR TIME IN THIS MATTER, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454397April 6, 2012
FUEL SYSTEM, GASOLINE
WHEN FILLING UP THE GAS TANK, IF ALLOWED TO FILL COMPLETELY IT WILL PUKE GAS BACK OUT AFTER THE AUTOMATIC PUMP SHUT OFF. ENOUGH GAS TO RUN DOWN THE SIDE OF THE JEEP AND ON TO THE GROUND. SINCE THE FIRST TIME IT HAPPENED IT WILL DO IT EVERY TIME IF I DO NOT STOP IT EARLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454229April 5, 2012
AIR BAGS
MY SON WAS KILLED WHEN THE 98 JEEP WRANGLER LOST CONTROL AND FLIPPED. THE AIR BAGS DID NOT DEPLOY. I HAVE NOTICED THAT THIS HAS BEEN AN ISSUE SINCE THIS VEHICLE WAS BUILT IN 1998. MANY COMPLAINTS SINCE THE YEAR OF 1998 AND NO RECALL OR FIX? *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#10454282April 5, 2012
FUEL SYSTEM, GASOLINE
WHEN FILLING MY GAS TANK AT ANY GAS STATION, THE GAS SPILLS (OR ACTUALLY SHOOTS OUT) OUT. THIS IS A SERIOUS SAFETY AND ENVIRONMENTAL ISSUE. I JUST TOOK IT TO THE SHOP AFTER GETTING GAS ALL OVER ME. I SPENT $100 ON DIAGNOSTICS. I HAVE HEARD THAT THIS IS A KNOWN PROBLEM AND JEEP/CHRYSLER IS TOO CHEAP TO COVER IT BY RECALL. I'VE HEARD OF A GROUP THAT IS TALKING TO TORT ATTORNEYS SO I WILL LOOK INTO THAT NEXT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454036April 4, 2012
FUEL SYSTEM, GASOLINE
FUEL SPILLS OUT OF FUEL FILLER NECK WHEN FILLING TANK COMPLETELY. THIS HAPPENS EVERY TIME I FILL UP MY VEHICLE, SPILLING FUEL ON THE SIDE OF THE VEHICLE, BUMPER AND GROUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454042April 4, 2012
SUSPENSION
RUST HAS EATEN COMPLETELY THROUGH JEEP FRAME IN REAR SUPPORT AREA THROUGH ABOUT MIDWAY OF THE DOOR SECTION. THIS IS NOT MINOR SURFACE RUST, BUT LARGE GAPING HOLES THAT I CAN PUT MY WHOLE HAND INSIDE OF. THE JEEP WAS PURCHASED NEW IN 1998 AND HAS NEVER BEEN OFFROAD. IT HAS VERY LOW HIGHWAY MILEAGE AND IS IN AN AREA WHERE THE WINTERS ARE MILD, SO THERE'S NOT A LOT OF ROAD SALT USED DURING THE WINTERS HERE. IT HAS BEEN MAINTAINED AND HAS BEEN WELL TAKEN CARE OF. I HAD RECENTLY TAKEN IT TO A FABRICATION SHOP TO SEE IF IT COULD BE REPAIRED, AND AFTER EXAMINATION THE SHOP OWNER SAID THERE IS NO SOLID METAL LEFT IN THE FRAME FOR A REPAIR TO BE POSSIBLE. HE SAID THERE ARE NO DRAIN HOLES ON BOTTOM OF THE JEEP FRAME, BUT ONLY HOLES THAT THE MANUFACTURER PUT ON THE SIDE OF THE FRAME. HE SAID, AS A RESULT ROAD GRIME ENTERED THE FRAME FROM THESE MANUFACTURED SIDE HOLES, GOT TRAPPED INSIDE THE FRAME AND CAUSED IT TO RUST FROM THE INSIDE OUT. HE SAID THAT IS WHY I HAD NOT DETECTED THE SEVERITY OF THE RUST PROBLEM BEFORE NOW. THE SHOP OWNER PUT HIS HAND INSIDE THE FRAME AND PULLED OUT A HANDFUL OF MOIST ROAD GRIME AND LOOSE RUST FLAKES TO FURTHER ILLUSTRATE THE PROBLEM. THE SHOP OWNER WENT ON TO INFORM ME THAT MY JEEP IS NOT SAFE TO DRIVE. IN STARK CONTRAST, THE UNDERSIDE OF THE BODY OF THE JEEP HAS ABSOLUTELY NO RUST AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454176April 4, 2012
ELECTRICAL SYSTEM
I HAVE BEEN IN THE SHOP 6 TIMES SINCE DEC 2011 FOR NUMEROUS PROBLEMS. NOW WE HAVE HAD IT IN THE SHOP 2 TIMES IN LESS THEN 1 WEEK FOR IT NOT STARTING. I HAVE PUT A TON OF MONEY IN MY POSTAL JEEP AND OUT OF WORK DUE TO THIS PROBLEM. FINALLY HAD IT TOWED BC ALL THE LIGHTS ON THE DASH CAME ON. I NEED THIS FOR MY JOB AND CHRYSLER COULD CARE LESS. I AM BEGINNING TO PROCESS THE LEMON LAW ON IT. I HAVE PUT A NEW BATTERY AND CABLES AND HAD TO HAVE IT DIAGNOSED 3 TIMES. I AM FED UP! ( ON A SAD NOTE I HAVE ONLY OWNED THIS CAR 6 MONTHS AND HAVE PUT $3700 IN IT ON WHAT THE WARRANTY WILL NOT COVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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