Jeep Wrangler Complaints

18,838 consumer complaints on file.

#11713191January 25, 2026
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
After having the 68C recall software update completed on my Jeep at an authorized dealership, I now experience sluggish and decreased acceleration (even deceleration) upon pressing the accelerator more than half way (approximately). This happened twice on hills in which I needed to increase power while in Electric mode. What happened was the jeep seemed to lose power and decrease in speed while trying to go up the hill. I continued pressing the accelerator farther down and the jeep seemed to be even more sluggish until all of a sudden the combustion engine kicked in at a very intense level and high RPM, lurching be forward, almost into the back of another vehicle. The sudden decrease in power to an even more sudden and drastic (sharp) increase felt dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713056January 24, 2026
ELECTRICAL SYSTEM
My instrument cluster failed on My 2020 Jeep Wrangler. I can't see any of my vehicle information. This makes safety a real concern for me. There is an existing recall for 2020 Jeep Wranglers. My vin is not included? Could it be evaluated please.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713157January 24, 2026
STEERING
My Jeep Wrangler when driving 65mph or higher starts to wooble making it very hard to control. Usually it happens when there is small bumps roughness in the road. This issue started since it got to the 22K miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713075January 24, 2026
UNKNOWN OR OTHER
Recall 68C has NOT been remedied on my 2021 Jeep Wrangler 4xe (VIN [XXX] ). Details are as follows: Recall: Battery / high-voltage system (Recall 68C) Status: Failed battery test, vehicle held at dealer Delay: Quoted 4–8 weeks waiting for replacement battery Impact: Vehicle unusable / safety-related immobilization Mileage: 34,000 Dropped off: [XXX] CJDR on January 8, 2026 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712934January 23, 2026
ELECTRICAL SYSTEM
The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving approximately 70 MPH, the vehicle stalled with the main battery warning light and other unknown warning lights illuminated. That was the third time that the vehicle had stalled. The vehicle was coasted to the side of the road, and after approximately 45 minutes, the vehicle restarted. The vehicle restarted but vibrated abnormally and failed to operate normally. The vehicle was taken to a local dealer after each failure, and the contact was informed that there was a recall associated for the failur,e but there was no part yet available for the repair. The contact researched online and became aware that the VIN was included in NHTSA Campaign Number: 25V710000 (Electrical System). The contact had not received a notification of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712894January 23, 2026
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I own a 2024 Jeep 4xe in Alabama with approximately 9,000 miles. The vehicle was towed to a dealership due to safety concerns related to active recalls, including Recall 68C involving the high-voltage battery, as well as a second engine-related recall for which no remedy has been issued. The vehicle was checked in and a repair order was opened. Dealer diagnostic notes indicate trouble codes related to the high-voltage system, coolant heater, and EVAP system, and state that certain components “need to be replaced.” Despite this, I later received a text message stating the vehicle was “ready for pickup,” even though active safety recalls remain and it was not clearly communicated that the listed components were replaced. Because these recalls involve potential fire risk and high-voltage system faults, I do not feel the vehicle is safe to operate, especially with children riding in it. The vehicle has remained at the dealership for almost 2 weeks with limited communication. I am currently paying for a rental vehicle out of pocket while awaiting reimbursement from Stellantis, with no clear timeline for repayment or confirmation of continued coverage. Attempts to obtain updates from both the dealership and Stellantis case management have often gone unanswered. I am submitting this complaint due to unresolved safety concerns, extended vehicle downtime, unclear repair status, and financial impact related to rental transportation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712869January 23, 2026
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
To address what system failed: The Engine shuts off while driving at highway speeds without warning. The Electrical system suddenly and completely shutdown. Loss of Propulsion while driving. To address the safety for myself and others at risk: The Vehicles sudden loss of propulsion at highway speeds created an immediate risk of rear-end collision, loss of control of the vehicle or being stranded in active traffic lanes. Surrounding vehicles were forced to brake and maneuver unexpectedly, placing myself, passengers (children) and other motorists at risk of serious injury or death. No warning lights prior to failure and the vehicle will be inspected on February 2, 2026 at Westgate in Raleigh.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712834January 23, 2026
POWER TRAIN
I just had the 68C recall done to my Jeep Wrangler 4XE recently. Before the recall, it was running fine. But now, every time I go uphill in electric only mode, the car would suddenly lose power (eg. slowing down from 50 MPH to 20 MPH). Pressing the accelerator does nothing, until I fully depress it, at which point the gas engine would start and the car jerks forward. It's very dangerous with the sudden slow down and speed up for no reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712713January 22, 2026
ELECTRICAL SYSTEM, STEERING
Steering wheel electrical failure. Melted wiring inside steering wheel. Potential airbag and steering safety failure. Serious safety defect. Fire risk! While getting ready to leave a retail parking lot with heated steering wheel on, we became overwhelmed with fumes. Noticed the steering wheel was hot. Immediately shut off the car and opened the doors. When the fumes subsided, started the car and made sure the heated steering wheel was off. It no longer worked at all, when car was re-started. This could have been life threatening had we been traveling on the highway and not in a parking lot. Took vehicle to our dealer- Central Chrysler-Jeep-Dodge for repair. Dealer service advisor unable to diagnose exact cause due to extent of damage. Also commented shock that we didn’t experience a fire that could have caused the airbag to explode as well. Service advisor stated steering wheel heating element short and steering wheel wiring to clock spring melted due to excessive heat in circuit. I requested photos. I received one photo. I do not believe there were further inspections. Repairs were completed at my expense. Both dealership and Stellantis refuse to cover the cost of repairs citing I had no warranty coverage. I believe this goes beyond normal wear and tear. I did smell something mild, like sugar burning earlier in our errands yet it dissipated quickly and I assumed it was outside, in the air. It wasn’t until the overwhelm of fumes upon starting the car in a retail parking lot that we became aware there was a serious problem and immediately turned the car off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712821January 22, 2026
STEERING, SUSPENSION, WHEELS
I was driving on the interstate and when I went over a little bump my truck started to shake like it was going to loose control. I read up on this and people who own jeeps refer to it as the death waddle is there a recall on this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712795January 22, 2026
STEERING, UNKNOWN OR OTHER
My wife and I were driving to the dealer to have a safety recall service performed on her Jeep Wrangler 4XE. We had just merged onto the highway, I was in my car, behind my wife in her Jeep. Less than a mile onto the highway, my wife suddenly slowed down and moved to the right lane. As she moved over to the right lane, I saw her front tire violently wobbling back and forth. We slowed down to 30mph on the highway and after approximately 30 seconds the problem seemed to resolve. We limped our way to the exit (about another mile) and to the dealer about 1/4 mile off the highway. When my wife got out of the car she was still shaking, rattled by what had just happened. When we described what happened to the service center they responded "oh, you had the death wobble." After some research, I watched several videos about the death wobble, which confirmed what I had just seen. What if my wife had panicked and pulled over into another car in the right lane? What if she was on a small 2 lane highway and veered off the road and down an embankment? There were no warning lights or messages on the vehicle indicating any problem prior to this happening. This happened with ZERO warning and was terrifying to watch, let alone my poor wife experiencing first hand. The Jeep dealership has run diagnostics and report it is a bad steering damper. More than 3 weeks later the car remains at the dealership, awaiting repair of not only that, but also the safety recall fix for the hybrid battery. Communication from the dealership has been vague and suspicious in my opinion. They repeatedly have said they are waiting to hear from jeep on what to do next. My research indicates a previous class action suit relating to this "death wobble" issue on previous models. How does something this dangerous still happen on a 2023 model car with 19000 miles in 2025. I'm shocked at how casually the dealer and manufacturer have addressed this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712756January 22, 2026
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
After 68c recall vehicle on electric mode looses complete power “maximum throttle input”uphill for roughly 5-10 seconds until gas engine kicks in to support. On 2 drives after getting the vehicle back i almost got rear ended by an 18 wheeler both times
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712642January 22, 2026
ELECTRICAL SYSTEM
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System). The vehicle was taken to the dealer and the contact was informed that the repair could not be performed because there were no loaner vehicles available, if the repair failed. The appointment was rescheduled for two weeks later. The dealer was contacted prior to the scheduled appointment date and the contact was informed again that no loaner vehicles were available. The manufacturer was made aware of the issue but provided no assistance. The contact was informed that the manufacturer could check with other dealers and about the availability of a loaner vehicle. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712521January 21, 2026
SERVICE BRAKES
The ABS module in my 2017 Jeep Wrangler has stopped working 25 months ago and the display in on my dash warning lights glows constantly every time I turn the ignition on, even as I drive. This means my vehicle is lacking the safety features that are proven to help prevent accidents and as a result, deaths. I took it to the dealer immediately when the warning light presented in 2023. I was told the part in on back order and I'm on the list to receive a replacement asap. In the meantime, I have had several occasions with a very close miss from having an accident. The back order of this vital component causes great risk to me and my passengers, as well as anyone else near me on the road, despite my excellent driving record. The part is desired to reduce the chance of accident, so it's malfunctioning promotes the chance of an accident and needs to be addressed. I am one of thousands of customers experiencing this neglect. Please help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712530January 21, 2026
AIR BAGS
I was driving approximately 55mph 10/22/2024 on a two-lane roadway in my 2009 Jeep Wrangler X (VIN: [XXX] ) when another vehicle pulled out in front of me. I struck that vehicle in a frontal collision. The force of the impact caused my Jeep to ride up and over the vehicle, enter the opposite lane of travel, and roll over a second vehicle before continuing to roll down the road. Despite the high-speed frontal impact and subsequent rollover, none of the airbags in my vehicle deployed, including the driver frontal airbag. The other vehicles involved in the crash did experience airbag deployment. The crash resulted in significant vehicle damage, including roof deformation consistent with rollover forces. Given the severity of the impact and rollover, I believe the airbags should have deployed. The failure of the airbag system may have contributed to the injuries I sustained. I am concerned that there was a failure of the airbag or restraint system in my vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11712538January 21, 2026
SERVICE BRAKES
Front brakes and rotors 0n 2024 Jeep Wrangler Unlimited 4xe had to be replaced at 16,926 miles due to disintegration, rusting, and break down of components. No prior warnings or messages. Damage to front braking system put vehicle occupants at risk due to difficulty stopping. Defect identified by dealer and components replaced at cost to consumer of $394.95.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712427January 21, 2026
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
Following a manufacturer over-the-air (OTA) software update released in Fall 2025 and subsequent completion of Safety Recall 68C, my vehicle exhibits new and dangerous driving behavior that did not exist prior to these updates. While operating in electric mode, the vehicle can unexpectedly lose power during acceleration, including at roadway speeds and while climbing hills, creating a risk of sudden deceleration in traffic. Under electric operation, the vehicle accelerates normally up to approximately 45 mph. Beyond that point, electric power output progressively decreases even as accelerator input is maintained or increased. Vehicle speed can decline while the accelerator is further depressed, and the electric power indicator visibly drops. This often results in abrupt internal combustion engine (ICE) engagement, aggressive downshifting, and sudden acceleration. This loss-and-surge behavior is unpredictable and hazardous, particularly in traffic or on inclines. Prior to the OTA update and recall action, the vehicle provided consistent electric power well beyond 45 mph, and ICE engagement was smooth and nearly imperceptible. I consistently achieved approximately 22–23 miles of electric range on the same daily route. Post-update and post-recall, usable electric range has been reduced to approximately 14–15 miles under similar conditions, regardless of weather. The issue also occurs at low speeds, including complete loss of electric momentum while climbing hills, followed by harsh ICE engagement that can cause wheel spin. This behavior raises safety concerns related to power loss and unexpected acceleration. Based on the timing and nature of these changes, I am concerned that software updates may be intentionally limiting battery power output and usable capacity to reduce stress on potentially defective high-voltage batteries rather than correcting the underlying hardware defect. This materially alters vehicle performance and safety and requires investigation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712353January 21, 2026
UNKNOWN OR OTHER
The issue involves the high-voltage battery system and charging system on my 2023 Jeep Wrangler 4xe. The vehicle was previously subject to Recall 95B, which addressed high-voltage battery safety concerns and was performed by an authorized Jeep dealership. After that recall, the vehicle later experienced additional hybrid system issues, which required replacement of the charging port due to battery-related faults. Most recently, the vehicle was brought to the dealership for Safety Recall 68C, which addresses potential internal battery cell failure that may lead to overheating or fire. During the recall procedure, after the required software updates and diagnostic testing, the vehicle failed the 68C recall. The dealership confirmed that the high-voltage battery must be fully replaced. The vehicle has been out of service since January 6, 2026 and remains at the dealership. A STAR case was opened with Stellantis, but the dealer has confirmed there is no estimated time of arrival for the replacement battery and no estimated time to repair the vehicle. The battery is available for inspection upon request. This defect poses a serious safety risk, as the recall involves potential battery overheating or fire, including when the vehicle is parked. I was advised not to charge the vehicle and to park away from structures prior to repair. The issue has been confirmed by an authorized Jeep dealership and acknowledged by the manufacturer, but the safety defect remains unresolved due to the lack of an available remedy. Due to the unresolved safety recall and lack of an estimated repair timeline, I have been unable to use the vehicle while continuing to incur lease payments and insurance costs. The vehicle is not in my possession and remains out of service solely due to a manufacturer-acknowledged defect. This ongoing loss of use and financial burden has not been addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712350January 21, 2026
ELECTRICAL SYSTEM
I took my Jeep into the dealership for the 68C recall and when I got it back they stated they updated the software. I checked the history of the Jeep and did not see that the dealership charge the battery to 75% or do a test drive. My understanding is that these two things out of three were to be done for the recall to be completed. I just want to make sure it was done correctly. When I contacted the dealership they did not want to answer my questions about charging the HV battery to 75% or the test drive. Also according to the paperwork from the dealership it just shows "updates per recall."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712321January 21, 2026
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
The vehicle experienced a loss of motive power while stopped at a traffic light and would not accelerate when the accelerator was pressed. The failure appears related to the powertrain/electrical system. The vehicle was unable to move and required a restart to regain propulsion. The vehicle remains available for inspection upon request. This failure placed my safety and the safety of other road users at risk due to the inability to proceed through an intersection as expected, creating a risk of collision. The problem has not been reproduced on demand, but it has occurred at least once and is consistent with an active safety recall (A7C) related to loss of motive power. The issue has been discussed with the manufacturer and a dealer, both of whom confirmed that no repair or interim remedy is currently available. The vehicle has not been physically inspected by the manufacturer due to the lack of an available repair. No warning lamps or messages were present prior to the failure, and the loss of propulsion occurred without warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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