Jeep Liberty Complaints

8,882 consumer complaints on file.

#10016212April 19, 2003
ELECTRICAL SYSTEM
THE ENTIRE ELECTRICAL SYSTEM IN MY 2002 JEEP LIBERTY LIMITED WENT HAYWIRE. THE HORN STUCK ON, THE BACK GLASS WINDOW POPPED OPEN, THE SIGNAL RELAY WAS BUZZING, THE DOOR OPEN BELL WAS RINGING, AND THE SPEEDOMETER WAS DEAD, ALL WHILE I WAS DOING 60 MPH ON A HIGHWAY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014418April 15, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
THIS IS A SAFETY ISSUE BECAUSE WE PURCHASED THIS VEHICLE TO TOW A SMALL BOAT. FORTUNATELY, WE WERE NOT TOWING THE BOAT AT THE TIME OF THE INCIDENT, OTHERWISE WE WOULD CERTAINLY HAVE LOST CONTROL OF THE VEHICLE. MY 2002 JEEP LIBERTY IS WELL WITHIN ITS ORIGINAL BUMPER-TO-BUMPER WARRANTY PERIOD. SUDDENLY IT SLIPPED OUT OF GEAR, LOST POWER, AND THE "CHECK ENGINE" LIGHT CAME ON. IT STILL RUNS IN 1ST, 2ND, AND REVERSE GEARS, BUT SLIPS OUT AT EVERY STOP LIGHT AND HAS TO RE-ENGAGE. THE DEALERSHIP SAID THEY WON'T HONOR THE WARRANTY BECAUSE THEY CLAIM THE TRANSMISSION WAS DRAINED BEFORE I DROVE IN TO THE DEALERSHIP - BUT THAT'S EXACTLY THE SYMPTOM THAT NEEDS TO BE FIXED!! THEY ADMIT THE VEHICLE COULDN'T GO MORE THAN A COUPLE OF MILES WITH FLUID THAT LOW, BUT THE PROBLEM OCCURRED DURING A HIGHWAY TRIP AND NO ONE COULD HAVE DRAINED THE FLUID WHILE I WAS DRIVING. THERE ARE NO LEAKS OR DRIPS UNDER THE VEHICLE AND THERE WAS NO WARNING OF ANY KIND. WHERE DID THE FLUID GO? OUR LIBERTY WAS ONE OF THE FIRST OFF THE ASSEMBLY LINE. OTHER LIBERTY OWNERS WILL PROBABLY EXPERIENCE THIS PROBLEM AROUND 32000 MILES. PLEASE WARN THEM BEFORE SOMEONE GETS HURT.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014375April 14, 2003
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
I BOUGHT A 2002 JEEP LIBERTY 11/23/02 IT HAS A VIBRATION CHRYSLER ADMITS THERE IS A PROBLEM TO KIRO 7 NEWS BUT WON'T ADMIT IT TO US, THIS CAR NEEDS TO BE FIXED CAN YOU HELP? *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015248April 11, 2003
AIR BAGS:FRONTAL
THE CONSUMER INQUIRED ABOUT THE AIR BAG RECALL FOR A 2002 JEEP LIBERTY. MR. *AK *JB *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014171April 9, 2003
AIR BAGS
ACCIDENT ON MARCH 25TH, 2002. THE OTHER DRIVER RAN A STOP SIGN GOING 10-15 MPH. I WAS GOING 45 MPH. HIS TOYOTA CAMRY STRUCK MY JEEP LIBERTY ON THE FRONT PASSENGER SIDE. THE IMPACT TORE THE FRONT TIRE OFF AND RIPPED OUT THE RIGHT FRONT SUSPENSION. THERE WAS NO AIR BAG DEPLOYMENT. I SLAMMED INTO THE DASH AND HAD SEVERE BRUISES ON MY KNEES.*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10015407April 8, 2003
STRUCTURE
THE VEHICLE WAS INVOLVED IN A ROLL OVER ACCIDENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015335April 7, 2003
AIR BAGS:FRONTAL
WHILE DRIVING 30 MPH THE VEHICLE WAS INVOLVED IN A HEAD ON ACCIDENT YET THE DRIVERS SIDE AIR BAG DID NOT DEPLOY. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014018April 6, 2003
SUSPENSION
VIBRATION FELT WHILE DRIVING WHEN YOU LET OFF THE GAS OR ACCELERATE. WHEN YOU GO ABOUT 50 IT GETS WORSE. THE VIBRATION IS THERE MOST OF THE TIME NOW. THE VEHICLE HAS BEEN INTO THE SHOP 3 TIMES SO FAR AND IS GOING BACK FOR A FOURTH TIME. AT FIRST THEY TOLD ME IT WAS NOT THERE AND NOW THEY ARE DOING THINGS BUT IT IS NOT GETTING BETTER. IT IS GETTING WORSE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013651March 29, 2003
SEAT BELTS:FRONT
JEEP LIBERTY ROLLED OVER THREE TIMES, TOTALING THE VEHICLE. THE SEAT BELTS DID NOT HOLD US BACK TO THE SEAT AS DESIGNED TO DO. DUE TO THIS, WE HAD WHIPLASH AND A FEW SCRAPES. TO DATE, WE ARE STILL IN CHRONIC PAIN AND NEED ONGOING CHIROPRACTOR CARE. OUR MEDICAL BILLS ARE QUITE HIGH DUE TO THIS. *NLM
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10014613March 27, 2003
VEHICLE SPEED CONTROL
THE VEHICLE ACCELERATED AND COLLIDED WITH ANOTHER VEHICLE, CONSUMER WAS INJURED. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10014615March 27, 2003
VEHICLE SPEED CONTROL, SEAT BELTS:FRONT
THE VEHICLE ACCELERATED FOWARD AND COLLIDED WITH ANOTHER VEHICLE, ALSO THE SEAT BELT FAILED TO RESTRAIN THE CONSUMER PROPERLY AND WAS SUBSEQUENTLY INJURED. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10010802March 20, 2003
AIR BAGS:FRONTAL
THE VEHICLE WAS INVOLVED IN A COLLISION, AND THE FRONTAL AIR BAGS DID NOT PERFORM AS DESIGNED. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10010096March 7, 2003
AIR BAGS:FRONTAL, SEAT BELTS:FRONT
SEAT BELT AND AIR BAG FAILURE DURING HEAD-ON COLLISION.*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10008439March 5, 2003
SUSPENSION, STEERING
THE VEHICLE PULLS TO THE RIGHT ALL THE TIME. RETURNED IT TO THE DEALER 4 TIMES, THEY ALIGNED IT BUT IT STILL PULLS TO THE RIGHT. I CALLED CUSTOMER SERVICE AND WAS TOLD TO WORK WITH MY LOCAL DEALER. HE CLAIMS THERE IS NO PROBLEM AND IT IS ALIGNED TO SPECIFICATION. HE CLAIMS THE TRUCK JUST FOLLOWS THE CROWN IN THE ROAD. I TESTED THE TRUCK IN A FLAT PARKING LOT BY DRIVING BETWEEN ALIGNED PARKING SPACES IN BOTH DIRECTIONS. IT STILL PULLED TO THE RIGHT. I DON'T DOUBT THAT IT IS ALIGNED, I BELIEVE THERE IS (ARE) OTHER PROBLEMS. I CAN'T GET A SATISFACTORY RESPONSE FROM THE DEALER OR COMPANY.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008336March 2, 2003
AIR BAGS:FRONTAL, UNKNOWN OR OTHER, AIR BAGS
NHTSA CAMPAIGN ID#01V311000 ID#01V373000 HAVE NOT BEEN NOTIFIED BY CHRYSLER OF THESE. HAD 2002 JEEP LIBERTY SINCE DEC 2001 VIN#[XXX] *JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008186February 27, 2003
ENGINE AND ENGINE COOLING:ENGINE, SUSPENSION
SINCE PURCHASING IN SEPT 02 HAVE HAD VEHICLE IN FOR SERVICE SIX TIMES FOR NUMEROUS CONCERNS, REPEATEDLY FOR A CLUNKING/GRINDING SOUND FROM THE PSGR SD FT, A SEVERE PULLING OF THE VEHICLE TO THE RIGHT, A VIBRATION WHEN DRIVING HWY SPEEDS, AND INTERMITTENT ENGINE MISSES. DEALERSHIP TWICE REPLACED THE FRONT END STRUT MOUNTS WHICH ELIMATED THE GRIND/CLUNK, BUT CANNOT ASCERTAIN THE PROBLEM WITH THE VEHICLE'S INSTABILITY (PULLING) ON THE ROAD NOR WITH THE ENGINE MISFIRES. AN ADJUSTMENT (OFF SPEC) TO THE ALIGNMENT WAS PERFORMED BY DEALERSHIP WHICH IN TURN CAUSED THE VEHICLE TO PULL TO THE LEFT AND ALSO ENCOURAGED MORE STEERING VIBRATION AND WORSENED MPG - AVG 13.21 MPG WHERE INITIALLY I GOT 18 -20 MPG. DEALERSHIP CLAIMS THAT B/C ROADS ARE ANGLED FOR WATER RUNOFF, THIS LIKEWISE KEEPS MY VEHICLE FROM STAYING ON THE ROAD (!?) AM CURRENTLY BEGINNING TO EXPERIENCE A CLUNKING NOISE FROM REAR PASSENGER SIDE WHEEL AREA, BUT HAVE NOT YET BROUGHT IT TO DEALER'S ATTENTION.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008100February 25, 2003
SEAT BELTS:FRONT:BUCKLE ASSEMBLY, AIR BAGS:FRONTAL
MY DAUGHTER'S JEEP LIBERTY ROLLED. DURING THE ROLL, THE DRIVERS SIDE SEAT BELT RELEASED HER. THERE WAS AN EVENTUAL FRONTAL IMPACT BUT NO AIR BAGS DEPLOYED. MY DAUGHTER WAS THROWN FROM THE VEHICLE AND KILLED. *JB SEE ANNOTATIONS FOR ADDITION FOLLOW UP INFORMATION.CW
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#10008098February 25, 2003
AIR BAGS:FRONTAL, SEAT BELTS:FRONT:BUCKLE ASSEMBLY, POWER TRAIN:AXLE ASSEMBLY, POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT, SUSPENSION:REAR, ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
UPON MAKING A SLIGHT LANE CORRECTION AT APPROX. 60 MPH, MY DAUGHTER'S 2002 JEEP LIBETY BEGAN SWERVING UNCONTROLLABLY. SHE FELT NO RESISTANCE TO THE STEERING WHEEL AS SHE TRIED TO STOP THE SWERVING. AT NO TIME DID SHE APPLY THE BRAKES. WITNESSES SAID IT APPEARED SHE HAD A FLAT TIRE. EVENTUALLY, THE VEHICLE ENTERED THE GRASS MEDIAN AND ROLLED 2.5 OR 3.5 TIMES COMING TO REST ON THE ROOF FACING ON-COMING TRAFFIC. THE COMPLETE REAR END(TIRES AND DIFFERENTIAL) SEPARATED AND ENDED UP APPROX. 75 FEET FROM THE VEHICLE. THE RIGHT FRONT AXLE OR CV JOINT WAS BROKEN. NEITHER HER PASSENGER OR HER AIR BAGS DEPLOYED. THE DRIVER'S SEAT BELT WAS BROKEN AT THE END OF THE MOTION OF THE ROLLING. BOTH OCCUPANTS WERE BRUISED AND CUT. WE BELIEVE THE AXLE FAILED AND CAUSED THIS POTENTIALLY FATAL ACCIDENT. THIS VEHICLE HAD APPROX. 3000 MILES ON IT. AT 1800 MILES THE ENGINE HAD THROWN A ROD AND THE ENGINE WAS REPLACED COMPLETELY. THE JEEP LIBERTY IS STRUCTURALLY UNSOUND AND OF POOR DESIGN PARTICULARLY IN THE AREA OF THE REAR SUSPENSION. DAIMLER-CHYSLER HAS LOWERED THE SUSPENSION IN OBVIOUS RESPONSE TO ROLL OVER INCIDENTS.*JB..*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10007870February 20, 2003
POWER TRAIN:DRIVELINE
WHILE DRIVING BETWEEN 40 - 55 MPH, VEHICLE DRIVELINE SEVERLY VIBRATES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005839February 14, 2003
SERVICE BRAKES, AIR
I WAS DRIVING ABOUT 20 MILES AN HOUR ON DRY PAVEMENT ON A CLEAR DAY. THE VEHICLE IN FRONT OF ME BREAKED, I PRESSED ON MY BREAK AND MY JEEP LIBERTY DID NOT SLOW AT ALL. I CONTINUED TO PRESS HARDER ON THE BREAK INJURING MY RIGHT FOOT AND THEN SLAMMED INTO THE CAR IN FRONT OF ME.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

← Back to Jeep Liberty