Jeep Liberty Complaints

8,882 consumer complaints on file.

#10024065August 1, 2003
POWER TRAIN:MANUAL TRANSMISSION
WHILE DRIVING AT ANY SPEED AND WITH NO WARNING, THE TRANSMISSION LOCKED UP, AND THE VEHICLE BECAME HARD TO CONTROL. THE CONSUMER WAS FORCED TO PULL OVER. THE DEALER WAS NOTIFIED. *AK THE MANUAL TRANSMISSION LOCKED UP IN THE 2ND OR 3RD GEAR AND BECAME DIFFICULT TO DISENGAGE. ONCE YOU GET IT GOING AGAIN, AFTER 5-10 SECONDS LATER FOR THE NEXT 3-4 SHIFTS, THE SECOND GEAR WAS TOUGH TO GET OUT OF. THE CONSUMER WAS ALMOST REAR ENDED TWICE. *SCC *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029160July 25, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
FRONT BALL JOINTS CLUNKING ON 5 MONTH OLD (8,000 MILES) JEEP LIBERTY RENEGADE. VEHICLE IS STOCK (NO LIFT KIT OR OVER SIZED TIRES) AND HASN'T BEEN OFF ROAD MORE THAN TWICE IN LIGHT DIRT TRAILS. I'VE READ THAT THE DODGE DURANGO AND OTHER LIBERTY'S HAVE SIMILAR BALL JOINT FAILURES AND AM LOOKING FOR AN IMPROVED DESIGN OR FIX FROM JEEP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030087July 24, 2003
SUSPENSION:FRONT:MACPHERSON STRUT
CONSUMER ALLEGES THAT THERE IS A LOUD NOISE IS COMING FROM UNDER THE VEHICLE DURING OPERATION (HIGHWAY SPEEDS). THE LOCAL DEALERSHIP EXAMINED THE VEHICLE AND DIAGNOSED THAT THE STRUT MOUNT HOUSING BROKE. CAUSE UNKNOWN. *AK PLEASE PROVIDE ANY ADDITIONAL INFORMATION (COPY OF INVOICE FROM DEALERSHIP, ETC.). *MJJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029024July 23, 2003
TIRES:SIDEWALL
WE HAVE A 2002 JEEP LIBERTY RENEGADE WITH P235/70R16 GOODYEAR WRANGLER SRA TIRES. THE VEHICLE HAS 12,000 MILES ON IT AS WELL AS THE TIRES. AIR PRESSURE IN THE TIRES WERE KEPT AT MANUFACTURERS RECOMMENDATIONS. THE VEHICLE DID NOT HIT ANYTHING IN THE ROAD. THE PASSENGER FRONT AND REAR TIRES BURST LEAVING APPROXIMATELY 2 INCH TEARS IN THE SIDEWALL. THE VEHICLE WAS TRAVELLING ABOUT 30 MILES PER HOUR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028800July 22, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
LURCH FROM SECOND TO FIRST WHEN SLOWING TO A STOP. 2003 JEEP LIBERTY AUTO TRANSMISSION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028757July 21, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
NOTICED THAT UPPER BALL JOINT ON FRONT DRIVER CONTROL ARM IS VERY LOOSE, READY TO GIVE OUT. LOWER BALL JOINT ON FRONT PASSENGER CONTROL ARM IS ALSO HAS PLAY IN IT. JEEP LIBERTY 4X4 SPORT, 23,000 MILES, LIFTED 2.5 INCHES. 245/75R 16 TIRES. LIFT AND TIRES SHOULD NOT AFFECT THE BALL JOINTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029484July 17, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
CONSUMER STATES THAT WHILE DRIVING AND WITH NO WARNING ANTI LOCK BRAKES WILL LOCK UP WHILE CONSUMER IS PRESSING THE ACCELERATOR PEDAL , AND IT WILL BE HARD FOR THE CONSUMER TO CONTROL THE VEHICLE. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026000July 13, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
LOWER CONTROL ARM BOLT ON FRONT PASSENGER SIDE BROKE OFF, CAUSING LOWER CONTROL ARM TO COME LOOSE DURING LOW SPEED TRAVEL TRAVEL, CAUSING TOTAL LOSS OF STEERING.VEHICLE HAD JUST BEEN SERVICED IN MID JUNE, INCLUDING ALIGNMENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024354July 10, 2003
SEAT BELTS, AIR BAGS:FRONTAL
CONSUMER'S SON WAS INVOLVED IN A FRONTAL COLLISION AND NEITHER AIR BAG DEPLOYED. ALSO, NEITHER SEAT BELT HELD THE DRIVER AND PASSENGER IN THEIR SEATS. DEALER NOTIFIED. *AK *SCC *JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10025617July 8, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL, POWER TRAIN:AUTOMATIC TRANSMISSION
REAR BRAKE AXLE SEALS HAVE FAILED 3 TIMES WHICH SOAKED THE BRAKE PADS EACH TIME. DEALER REPLACED SEALS AND PADS. NOW THE VEHICLE IS SHAKING AND PULSATING ESPECIALLY IN THE STEERING WHEEL WHEN BRAKING FROM 60-40 MPH. PLEASE ALSO NOTE THAT THE TRANSMISSION FAILED AND WAS REPLACED AT 25,000 MI.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023877June 27, 2003
VISIBILITY:WINDSHIELD, WHEELS:HUB, STRUCTURE:BODY, SUSPENSION:FRONT
WITHIN A YEAR AND A HALF, I HAD THREE WINDSHIELD REPLACEMENTS. INSURANCE AGENT SAID WITH THAT MANY REPLACEMENTS, COULD BE DEFECT. EVERY TIME JEEP HIT BUMP, WOULD SQUEAK. TOOK TWO DEALERSHIPS 5 ATTEMPTS TO FIX. PAINT WAS PEELING ON GRILL, HAD REPAINTED. JEEP CONSTANTLY PULLS TO THE RIGHT. HAVE HAD ALIGNMENT AND TIRE ROTATIONS, STILL NOT FIXED. LATEST, ALL FOUR ALUMINUM WHEELS ARE CORRODING DUE TO THEM BEING MANUFACTURED WITH ALUMINUM AND STEEL. ACCORDING TO THE DEALERSHIP, THE RIMS HAVE BEEN REDESIGNED, BUT BECAUSE MY MILEAGE IS OVER 36, 000 MILES, THEY ARE CHARGING TO REPLACE THEM EVEN THOUGH A DEALER AT THE SAME DEALERSHIP WAS HAVING THE EXACT SAME PROBLEM AND HAD HIS REPLACED AT NO COST. FIELD DISTRICT MANAGER REFUSES TO SPEAK TO ME, WHO MADE THE DECISION FOR ME TO PAY. CAN SOMEONE PLEASE GUIDE ME IN THE RIGHT DIRECTION. I NEED HELP. [email protected]. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026412June 26, 2003
TIRES
2002 JEEP LIBERTY NAR 06/26/2003. *MR THE CONSUMERS JEEP WENT STRAIGHT INSTEAD OF RIGHT WHEN SHE APPLIED THE BRAKE TO MAKE A RIGHT TURN. THE VEHICLE STOPPED WHEN IT HIT A MEDIAN . THE VEHICLE WAS TOWED TO THE DEALERSHIP AND TWO WHEELS AND A TIRE WERE REPLACED. THE CONSUMER PAID APPROX $784.77 FOR REPAIRS AND AGAIN THE VEHICLE LOST CONTROL SWAYING FROM LEFT TO RIGHT. THE CONSUMER TOOK THE VEHICLE BACK TO THE DEALERSHIP SO IT COULD BE INSPECTED, HOWEVER NO PROBLEMS WERE IDENTIFIED. THE CONSUMER IS AFRAID THAT A MORE SEVERE ACCIDENT MAY OCCUR IF THE DEALERSHIP CAN'T IDENTIFY THE PROBLEM WITH THE VEHICLE. PLEASE INVESTIGATE AND GIVE PROMPT RESPONSE TO CONSUMER. *CB THE CONSUMER WAS TOLD THAT THE PROBLEM WAS POSSIBLY WITH THE TIRES. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10026411June 26, 2003
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS, FUEL SYSTEM, GASOLINE, STRUCTURE
DESIGN PROBLEMS WITH WINDOWS ON 2002 JEEP LIBERTY. *MR THE REAR SWING FLIP UP WINDOW WAS UNSAFE. EVERY TIME THE REAR GATE WAS OPENED, THE WINDOW WOULD SWING OPEN. THERE WAS NO HANDLE ON THE WINDOW. (MUST FIRMLY PLACE HAND ON WINDOW TO SHUT) WHEN IT RAINED, THE WINDOW WOULD BECOME EXTREMELY SLIPPERY AND HAVE TO BE HELD FIRMLY TO LOCK. THE VEHICLE ALSO MADE A LOUD WIND NOISE WHEN DRIVEN AT 45 MILES PER HOUR. *SCC THE CONSUMER STATED THE VEHICLE DID NOT GET GOOD GAS MILEAGE *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023858June 26, 2003
POWER TRAIN:DRIVELINE:DRIVESHAFT
THERE IS A HUMMING NOISE COMING FROM THE TRUCK WHEN REACHING 60MPH ALSO THE JEEP VIBRATES AT THAT SPEED. I HAVE TAKEN IT TO WARNOCK IN CEDAR KNOLLS AFTER SPENDING MORE THAN 3 DAYS BACK AND FORTH THEY ADVISED IT WAS THE DRIVESHAFT, LEFT THE JEEP WITH WARNOCK ONLY TO FIND OUT THAT THE CONDITION IS UNDER INVESTIGATION, SO THE TRUCK IS NOT FIXED AND I CAN'T TAKE IT MORE THAN 60MPH..*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023736June 25, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
CHECK ENGINE LIGHT KEEPS COMING BACK ON AFTER REPAIR. HAS BEEN REPAIRED 3 TIMES OVER THE PAST FEW MONTHS AND IT CAME BACK ON AGAIN 2 DAYS AFTER IT HAD BEEN REPAIRED THE LAST TIME. EACH AND EVERY TIME THE CAUSAL PART IS DIAGNOSED AS AN O2 SENSOR, AND YET REPLACING THEM DOES NOT SEEM TO SOLVE THE PROBLEM FOR MORE THAN A FEW DAYS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024399June 19, 2003
VEHICLE SPEED CONTROL
SPEEDOMETER HAS MALFUNCTIONED. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024642June 17, 2003
POWER TRAIN:MANUAL TRANSMISSION
VEHICLE EXPERIENCED ACCELERATION SURGES. *MR THE SURGING OCCURRED AT RANDOM TIMES ABOVE 25 MPH. THE ACCELERATION SURGE ALSO OCCURRED WITH THE CRUISE CONTROL ENGAGED. ALSO THE MANUAL TRANSMISSION WOULD NOT SHIFT INTO FOURTH GEAR AT HIGHWAY SPEEDS. IF A SHIFT WAS MISSED, THE TRANSMISSION WINDED UP BUT NO POWER WAS TRANSFERRED TO THE WHEELS. WITH THE CLUTCH ENGAGED, THE TRANSMISSION COULD NOT BE PUT INTO GEAR UNTIL THE TRANSMISSION WINDED DOWN. *TT *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015203June 11, 2003
AIR BAGS:FRONTAL, SEAT BELTS
WHILE DRIVING 40 MPH THE VEHICLE HIT A LARGE PATCH OF DEEP SLUSH WHICH PULLED THE VEHICLE OFF THE ROAD. AS A RESULT THE VEHICLE HIT A TREE HEAD ON. THE VEHICLE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT DID NOT PROPERLY RESTRAIN THE DRIVER. THE DRIVER HIT HER HEAD ON THE DASH AND EXPERIENCED SWELLING IN HER LEFT KNEE, A STIFF NECK, HEADACHES AND BRUISING OF THE LEFT LEG AND FOREARM. THE MANUFACTURER INDICATED THE AIR BAGS PERFORMED AS DESIGNED SINCE THE DAMAGE TO THE VEHICLE WAS CENTERED ON THE LEFT SIDE OF THE VEHICLE. *MR *NLM *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10022612June 9, 2003
VEHICLE SPEED CONTROL:CRUISE CONTROL
CONSUMER WAS DRIVING WITH CRUISE CONTROL SET TO 62MPH AND WITHOUT WARNING VEHICLE DECELERATED TO 0 MPH; THEN, JUMPED TO 95 MPH, BUT CONSUMER WAS NOT ABLE TO DISENGAGE CRUISE CONTROL. TOOK TO DEALER, WHO DIAGNOSED THAT THE SPEED SENSOR HAD FAILED FOR THE 4TH TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019346June 9, 2003
VEHICLE SPEED CONTROL:CABLES
WHEN THE VEHICLE WAS PUT IN DRIVE THE VEHICLE ACCELERATED WITHOUT WARNING WHICH CAUSED MINOR DAMAGE TO THE VEHICLE. *NLM DEALER FOUND ACCELERATOR PEDAL WAS LOOSE AND WITHOUT PRESSURE. DEALER REFASTEN LOOSE THROTTLE CABLE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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