Jeep Liberty Complaints

8,882 consumer complaints on file.

#10060923February 27, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
CONSUMER RECEIVED NHTSA RECALL LETTER 03V460000 REGARDING LOWER CONTROL ARM BALL JOINTS, DEALERSHIP STILL DID NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053833February 26, 2004
VEHICLE SPEED CONTROL, AIR BAGS
WHILE PULLING OUT OF A PARKING AREA GAS PEDAL BECAME STUCK TO THE FLOOR. VEHICLE ACCELERATED, AND THE CONSUMER LOST CONTROL, AND STRUCK A TREE. AFTER STRIKING THE TREE VEHICLE STRUCK AN ABUTMENT HEAD ON AND FLIPPED COMPLETELY OVER. CONSUMER SUFFERED MINOR INJURIES AND WAS TAKEN TO THE HOSPITAL. THE POLICE DID RESPOND TO THE ACCIDENT. *AK THE AIR BAGS DID NOT DEPLOY UPON IMPACT. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10059680February 24, 2004
WHEELS
POORLY DESIGNED WHEELS/RIMS HELD MUD, ICE, SNOW ETC. IN OR NEAR THE VALVE STEMS. *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061101February 23, 2004
PARKING BRAKE
PARKING BRAKE WAS TOO HARD TO SET. ATTEMPTS MADE BY DEALER TO REMEDY THE PROBLEM BUT WERE NOT SUCCESSFUL. *LA CONSUMER BELIEVED THIS WAS SAFETY ISSUE AND THERE SHOULD'VE BEEN A WARNING IN THE OWNER'S MANUAL. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058388February 18, 2004
ELECTRICAL SYSTEM:WIRING
HELLO, I PURCHASED THIS GREAT SUV IN SEPT 2003. SO FAR HAVE HAD TO BRING IT INTO DEALER 7 TIMES FOR ELECTRICAL SYSTEM (WIRING) REPAIRS. THEY COULD NOT GET REMOTE ENTRY TO WORK , SO THEY ORDERED A PART, THEN STILL WOULD NOT WORK SO ORDERED A NEW COMPUTER. THEN IN A FEW DAYS, THE DRIVER'S DOOR LOCK STOPPED WORKING, SO BROUGHT IT IN. THEY HAD TO ORDER ANOTHER PART, SO HAD TO COME IN 2X FOR THAT ONE TOO. THEN THE RIGHT REAR WINDOW WOULD NOT WORK, SO THEY REPLACED THE REGULATOR. NOW LIGHTS ON INDICATORWHEN THE DOOR IS OPEN IS NOT WORKING AND NEITHER IS THE AUTOLOCK FEATURE AFTER THE CAR IS DRIVING FOR A FEW MINUTES, SO HAVE TO VISIT THEM AGAIN. DEALER TOLD ME THAT WIRING HAD SOME RUST IN IT DUE EITHER TO FACTORY CARELESSNESS (WIRING HARNESS LEFT OUT IN WEATHER) OR FLOOD IN VEHICLE. THERE IS NO RECORD FROM CARFAX OF FLOOD TO THIS VEHICLE. DEALER SAID MAY NEED TO REPLACE ENTIRE WIRING HARNESS (2-3 DAYS IN SHOP) WHICH IS OK WITH ME IF IT WILL FIX PROBLEMS. HE SAID HE CAN'T DO IT UNLESS IT STARTS ACTING UP. AFRAID WHEN IT WILL START ACTING UP WILL BE WHEN WARRANTY EXPIRES. WOULD LIKE SERVICE DEALER (COURTESY CHRYSLER/JEEP OF CASSELBERY, FL) TO REPLACE WIRING HARNESS BEFORE SOMETHING ELSE HAPPENS. THEY HAVE BEEN REALLY GREAT EVERY TIME I'VE BROUGHT IT IN. I UNDERSTAND THEY CAN'T REPLACE THE WIRING HARNESS WITHOUT A SYMPTOM, BUT THERE HAVE BEEN LOTS OF SYMPTOMS AT THIS POINT. THANKS FOR YOUR TIME, SUSAN ATHERTON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059229February 17, 2004
UNKNOWN OR OTHER
SERVICE DEPT. UNABLE TO DUPLICATE THE CONSUMER'S MANY COMPLAINTS, THEREFORE NO REPAIRS WERE PERFORMED. (NAR) *PH *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059186February 17, 2004
SERVICE BRAKES, HYDRAULIC, AIR BAGS
WHILE DRIVING 50 MPH VEHICLE LOST CONTROL WITHOUT WARNING. WHEN CONSUMER APPLIED THE BRAKES VEHICLE SURGED FORWARD INTO A GUARD RAIL. AIR BAGS FAILED TO DEPLOY. DRIVER SUSTAINED BACK INJURIES. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10057699February 9, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING VEHICLE SUDDENLY LAUNCHED FORWARD WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. VEHICLE WAS SERVICED SEVERAL TIMES, AND DIAGNOSTIC TESTS WERE PERFORMED BEFORE THE DEALERSHIP LOCATED THE CAUSE OF THE PROBLEM. TRANSMISSION WAS BAD AND NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057744February 9, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
DEALERSHIP DID NOT HAVE THE PART TO PERFORM UPPER BALL JOINT RECALL 03V460000 REPAIRS, AND DIDN'T KNOW WHEN THEY WILL BE RECEIVING THE PART.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056667February 6, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
2004 JEEP LIBERTY PASSENGER SIDE AIR BAG IS TURNED OFF AUTOMATICALLY FOR ADULT AND TEENAGE PASSENGERS UNDER 110 LBS. THERE IS NO OVER-RIDE TO THIS DESIGN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056496February 4, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMATIC TRANSMISSION FLUID LEAK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057512February 4, 2004
VISIBILITY:GLASS, SIDE/REAR
GLASS FOR THE HATCHBACK BROKE WITHOUT WARNING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056525February 4, 2004
TIRES:SIDEWALL, TIRES
WRANGLER ST 215 75R 16 TIRE FAILURE. NO NAILS OR OTHER HAZARD DAMAGE APPARENT. SIDEWALL SPILT FROM BEAD TO TREAD. HIGHWAY SPEED TO 30 MPH WHEN BLOWOUT OCCURRED. TIRE WAS OEM ON 2003 JEEP LIBERTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056486February 3, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SERVICE BRAKES, AIR:ANTILOCK
I WAS DRIVING DOWN A 2 LANE COUNTRY ROAD, WITHIN SPEED LIMIT, ROAD CONDITIONS EXCELLENT. I HAVE A PRISTINE DRIVING RECORD. I ROUNDED A BEND AND WAS APPROACHING THE STRAIGHTAWAY AND ALTHOUGH I STEERED TO STRAIGHTEN THE VEHICLE, MY JEEP CONTINUED TO GO TO THE RIGHT. I TURNED THE WHEEL HARDER TO CORRECT THE DIRECTION AND THE JEEP VEERED TO THE LEFT INTO THE ONCOMING TRAFFIC LANE. I MANAGED TO GET THE CAR BACK TO THE RIGHT SIDE OF THE ROAD, BUT THE CAR HIT THE GULLY ON THE SIDE OF THE ROAD AND CRASHED INTO A TREE STUMP. ALTHOUGH I APPLIED THE BRAKES THE CAR FELT LIKE IT SKIDDED TO THE RIGHT AND THE ANTILOCK BRAKES DIDN'T ENGAGE. WHEN I CRASHED INTO THE SIDE OF THE ROAD I BROKE THE FRONT WHEEL AND DAMAGED THE REAR WHEEL, BROKE THE LOWER CONTROL ARM, DAMAGED THE SUSPENSION AND STEERING KNUCKLE, AND DID SOME BODY DAMAGE. WHEN I QUERIED THE DEALER ABOUT HOW THIS COULD HAPPEN, THEY SAID THEY KNEW OF NO DEFECTS ON THE 2003 LIBERTY. AFTER FINDING THE INFORMATION ON THE INTERNET ABOUT THE LOWER CONTROL ARM/BALL JOINT RECALL, AND CALLING THE DEALER AGAIN WITH THIS INFO, THE DEALER SAID, OH YEAH, THEY KNEW ABOUT THAT, BUT "DON'T PAY MUCH ATTENTION TO RECALLS." I HAD THE CAR SERVICED BY MY DEALERSHIP ON 12/16/03, THE DAY AFTER THE RECALL NOTICES WERE SUPPOSEDLY SENT TO CUSTOMERS (I STILL HAVEN'T RECEIVED ONE AS OF 2/3/03), BUT THEY NEVER MENTIONED THE RECALL OR SCHEDULED THE REPLACEMENT OF THE DEFECTIVE PART. I AM AVAILABLE FOR CONTACT IF THERE ARE OTHERS OUT THERE WHO HAVE EXPERIENCED SIMILAR FAILURES.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10056265February 1, 2004
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
HOOD LATCH FAILURE CAUSING EXTENSIVE MOTOR VEHICLE DAMAGE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056171January 30, 2004
ELECTRICAL SYSTEM, STEERING
WHILE MY DEALER WAS TEST DRIVING MY JEEP LIBERTY THE DASH WENT DEAD. THIS HAD NOT HAPPENED BEFORE. I DID HAVE A MULTI-FUNCTION ARM REPLACED LAST YEAR BECAUSE THE DASHBOARD LIGHTS WERE FLICKERING AND NO PROBLEMS SINCE THEN. THE TRUCK HAS ALSO PULLED TO THE RIGHT SINCE I BOUGHT IT. THE DEALER PERFORMED MULTIPLE ALIGNMENTS AT THAT TIME AND IT IS STILL NOT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057190January 30, 2004
VEHICLE SPEED CONTROL
UPON SHIFTING VEHICLE OUT OF PARK INTO DRIVE VEHICLE ACCELERATED AT HIGH RATE OF SPEED. CONSUMER TURNED IGNITION SWITCH OFF TO COME TO A STOP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056066January 29, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DEALERSHIP HAD THE PART TO PERFORM LOWER BALL JOINT RECALL 03V46000 REPAIRS SINCE THE BEGINNING OF JANUARY, BUT THE MANUFACTURER HAD NOT SENT DEALERSHIP THE TOOLS NEEDED TO INSTALL THE PART.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055952January 28, 2004
SEAT BELTS:REAR/OTHER
REAR DRIVER'S SIDE SEAT BELT RELEASED WITHOUT TOUCHING THE BUCKLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055962January 28, 2004
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING ON SNOW AND ICE AT 15 MPH CONSUMER CAME TO AN INTERSECTION AND APPLIED THE BRAKES. HOWEVER, BRAKES LOCKED UP, SENDING THE VEHICLE THROUGH AN INTERSECTION AND INTO A FIELD. ALSO, BRAKES LOCKED UP ON ANOTHER OCCASION, SENDING THE VEHICLE THROUGH ANOTHER INTERSECTION. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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