Jeep Liberty Complaints

8,882 consumer complaints on file.

#10232587June 28, 2008
ENGINE AND ENGINE COOLING
ROCKER ARM CAME OFF #4 EXHAUST VALVE ....DEALERSHIP FOUND DEFECTIVE VALVE...CAR HAS CONTINUED TO HAVE MAJOR ENGINE ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232431June 26, 2008
POWER TRAIN:MANUAL TRANSMISSION
TL*THE CONTACT OWNS A 2006 JEEP LIBERTY. WHILE TURNING THE VEHICLE IN ANY DIRECTION AT LOW SPEEDS, THE VEHICLE WOULD BEGAN TO SHAKE AND THE TRANSMISSION WOULD SHIFT FROM FIRST GEAR INTO NEUTRAL. THE CONTACT DID NOT NOTICE ANY DIFFERENCES IN THE VEHICLE PRIOR TO THE FAILURE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT MILEAGE WAS 35,600 AND FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232456June 26, 2008
STEERING
NOTICED THAT ONE POWER STEERING HOSE WAS PRESSING UP AGAINST THE PLASTIC FAN SHROUD. INSPECTED THE HOSE AND FOUND THAT SHARP EDGE OF THE FAN SHROUD WAS CUTTING INTO THE HOSE. THE HOSE DEVELOPED A SMALL LEAK OF POWER STEERING FLUID. HAD CAR INTO DEALER FOR AN OIL CHANGE AND ASKED THE TECHNICIAN TO INSPECT THE HOSE. HE CONFIRMED THAT THE SHROUD HAD CUT INTO THE HOSE. THE HOSE WAS REPLACED AND CORRECTLY LOCATED AWAY FROM THE SHROUD. THIS WAS A FACTORY ERROR IN THAT THE HOSE SHOULD NOT HAD BEEN INSTALLED UP AGAINST THE PLASTIC FAN SHROUD. UNDETECTED THE END RESULT WOULD HAVE BEEN AN UNEXPECTED RUPTURE OF THE HOSE AND LOSS OF POWER STEERING FLUID,AND STEERING ABILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232167June 24, 2008
LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE'S DOORS CONTINUOUSLY LOCKED AUTOMATICALLY. THE DEALER INSTALLED TWO NEW FUSES, BUT THEY BLEW OUT IMMEDIATELY. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V111000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH), ALTHOUGH THE FAILURES WERE IDENTICAL. A COUPLE OF DAYS LATER, THE REAR HATCH FAILED TO LOCK; THEREFORE, THE VEHICLE CANNOT BE DRIVEN. THE CURRENT MILEAGE WAS 66,000 AND FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232094June 23, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, EQUIPMENT:MECHANICAL
BAD WINDOW REGULATORS, ALWAYS BREAKING. ALL MY WINDOW REGULATORS HAVE BEEN REPLACED, AND NOW I'M WORKING ON THE 2ND ROUND, AND SOME WINDOWS HAVE BEEN REPLACED TWICE ALREADY IN 2 YEARS. *TR THE PROBLEM IS IT LEAVES THE CAR VUNERABLE FOR LEFT OR EVEN DAMAGE (DEPENDING ON THE WEATHER) PLUS IT'S NOT SAFE, IF YOU HAVE SMALL CHILDREN IN THE BACK AND THE WINDOW STARTS TO FALL DOWN WHILE YOU'RE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231994June 23, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I HAVE A 2003 JEEP LIBERTY SPORT. IN 5/06 I TOOK MY CAR TO AN INDEPENDENT BRAKE REPAIR GARAGE ( S & K MUFFLER BRAKES)SINCE MY CAR WAS MAKING A TERRIBLE NOISE ON BACKING UP. THIS SHOP SAID THAT I NEEDED A TOTAL REHAUL OF MY BRAKES AS THEY WERE FROZEN IN THE BACK DRIVERS SIDE. THEY TOLD ME THAT THEY WOULD NOT FIX MY CAR THAT I ONLY HAD 24,000 MILES ON IT AND THE DEALER SHOULD FIX IT AS IT WAS A DEFECT AND THEY SENT ME BACK TO THE DEALER (EVEN THOUGH I WAS OUT OF WARRANTY). I GAVE MONICATTI CHRYSLER THE PAPER (ESTIMATE) THEY GAVE ME AND I PAID FOR A BRAKE JOB $165.00 BUT THEY DID NOT FIX EVERYTHING THAT THE INDEPENDENT SHOP SAID THEY SHOULD. LATER CHRYSLER LLC PAID ME BACK THE $165.00 WHEN I FILED A COMPLAINT. ON 6-19-08 WITH ONLY 15,000 MORE MILES ON THE CAR I WENT TO GET NEW TIRES AT BELLE TIRE. THEY SHOWED ME THAT ON MY REAR BRAKE I HAD 80-90% ON THE PASSENGER SIDE AND ONLY ABOUT 2% ON THE REAR DRIVERS SIDE. THEY TOLD ME THAT THE BRAKE WAS STILL SEIZED UP ON THE REAR LEFT BRAKE AND THAT IT WAS ALMOST 100% WORN AND THAT THE CALIPER COULD COME OUT AND I WOULD LOSE ALL OF MY BRAKE FLUID. THEY TOLD ME I DID NOT HAVE TO HAVE IT FIXED THERE BUT I SHOULD NOT BE DRIVING THE CAR. I PARKED IT AND HAD IT FIXED THERE THE NEXT DAY. THERE IS SOMETHING WRONG IN THE MANUFACTURING OF THE REAR BRAKES AND I AM REPORTING IT TO YOU AS I DO NOT WANT ANYONE KILLED WHEN THEY LOSE ALL OF THEIR BRAKES. I CALLED JEEP AND WAS TOLD THERE WERE NO RECALLS FOR THE BRAKES OR SILENT RECALLS FOR THE BRAKES (6-23-08). I SPOKE TO MARK AND THEN TO SCOTT IN CUSTOMER SERVICE AT JEEP. HERE I AM TRAVELING ON FREEWAYS ETC., WITH NO BRAKES AND DID NOT KNOW IT. I JUST HAD THEM RE DONE ON 8/04/06 SO WHY WOULD I THINK THAT ANYTHING IS WRONG. I HAVE ALL OF THE BILLS FOR ALL OF THE ABOVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231955June 22, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM
OUR JEEP LIBERTY HAS HAD THE LEFT REAR WINDOW REPAIRED 3 TIMES AND IT FELL DOWN AGAIN YESTERDAY. THE RIGHT REAR HAS BEEN REPAIRED TWICE. THE SUNROOF REPAIRED ONCE AND THE BATTERY/ELECTRICAL REPAIRED THREE TIMES. THIS DOESN'T COUNT THE WINDSHIELD REPAIRED TWICE BECAUSE OF LEAKS. I T APPEARS THE WINDOWS FALL DOWN ABOUT EVERY 3-4 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231863June 20, 2008
SUSPENSION:REAR
ON JUNE 19, 2008 I WAS DRIVING ON A MAJOR HIGHWAY WHEN THE VEHICLE STARTED TO MAKE A LOUD NOISE FROM THE REAR AND 10-15 MINUTES LATER I HEARD A LOUD THUMP AND THE CAR STOPPED, I HAD TO ROLL TO A STOP AN THE SIDE OF THE HWY...WHEN I LOOKED UNDER THE CAR THE REAR AXLE HAD FALLEN. THE JEEP HAS HAD A REAR NOISE FOR SOMETIME NOW. I TOOK IT IN AND WAS TOLD THAT THE REAR AXLE NEEDED OIL IT WAS COMPLETELY DRIED UP AND THE METAL HAS BEEN GRINDING WHICH IS WHY THE NOISE WAS THERE. I ASKED WHY WAS THERE NO OIL AND EVERYONE LOOKED SURPRISED AND DID NOT HAVE AN ANSWER. NEVER HEARD OF THAT, I WAS TOLD THAT METAL PARTICLES WHERE IN THE OIL PAN AND THAT THE NOISE WILL CONTINUE BUT THAT THERE WAS NO DANGER. MONTHS LATER I TOOK THE CAR BACK TO HAVE THAT SAME REAR AXLE OIL CHANGED AND WAS TOLD THAT I DO NOT NEED TO DO THAT AGAIN. NOW 6 MONTHS LATER THE CARS AXLE FALLS OUT. WHAT IS UP WITH THAT. I HAVE BEEN DRIVING FOR OVER 30 YEARS AND HAVE OWNED VARIES VEHICLE WHICH I HAVE DRIVEN OVER 230,000 MILES AND NEVER HAD THE OIL IN THE AXLES REPLACE. WHY DID THIS HAPPEN TO MY VEHICLE? WHAT CAN I DO? I AM 4 MONTHS SHY OF PAYING OFF THIS VEHICLE. WHAT A JOKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231321June 17, 2008
ENGINE AND ENGINE COOLING
I WAS DRIVING MY 2002 JEEP LIBERTY WHEN THE OIL LIGHT WENT ON. WITHIN MINUTES I LOST ALL STEERING OF THE CAR AND THE CAR DIED. LUCKILY I HAD JUST GOTTEN OFF THE HIGHWAY WHEN THIS OCCURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231237June 16, 2008
SUSPENSION:FRONT
I BOUGHT MY 2002 JEEP LIBERTY USED IN 2005. MY EXCITEMENT OVER THE NEW USED VEHICLE WAS SHORTLY LIVED. BEFORE I COULD EVEN MAKE A PAYMENT MY VEHICLE HAD A MAJOR PROBLEM. MY MOTHER WAS DRIVING IT ON A PAPER ROUTE IN THE COUNTRY EARLY IN THE MORNING WHEN SHE WENT TO PULL AWAY FROM THE MAILBOX SHE SAID THE CAR WOULD NO LONGER MOVE. SHE PROCEEDED TO GET OUT AND SAW THE LOWER CONTROL ARM AND THE TIRE HANGING THERE. SHE HAD TO WALK AND KNOCK A STRANGERS DOOR AT 6 IN THE MORNING TO CALL A TOW TRUCK. IT WAS TOWED TO A LOCAL MECHANIC THAT THEN INVESTIGATED RECALLS ON THE LIBERTY AND FOUND THAT IT WAS A RECALL. IT WAS THEN TOWED TO JEEP AND I WAS INFORMED ABOUT BEING REIMBURSED FOR THE TOWING BY DIAMOND CHRYSLER WHICH I NEVER WAS. IT WAS FIXED AND MY WINDOW WASHER FLUID RESERVOIR WAS BUSTED AND SO WAS MY WHEEL WELL WHICH WAS ALSO REPLACED. THEN I STILL HAD THE SAME NOISE THAT I HAD BEFORE THIS SO I CALLED JEEP BUT THEY TOLD ME IF THEY LOOKED AT IT AND IT WASN'T THE BALL JOINT/CONTROL ARM THEN THEY WOULD CHARGE ME AND I DIDN'T HAVE THE MONEY SO I DIDN'T TAKE IT IN. THEN IN 2006 I GOT THE RECALL NOTICE FROM JEEP AND HAD IT REPLACED AGAIN. I AM STILL CONTINUOUSLY HAVING THE SAME PROBLEM. I HERE THE SAME LOUD POPPING NOISE WHEN I TURN HARD AND YOU CAN TELL IT STILL ISN'T RIGHT. I SAW THIS INVESTIGATION AND I FEEL THAT I SHOULD INFORM YOU SO WE CAN GET THESE VEHICLES EITHER FIXED OR OFF THE ROAD. THERE ARE SEVERAL COMPLAINTS ON BLOGS ABOUT THE LIBERTY'S AND I FEEL MY MONEY HAS BEEN WASTED WITH THIS MALFUNCTION OF A VEHICLE. I AM TRULY SCARED FOR MY SAFETY AND OTHERS. THERE WERE THE ORIGINAL SETS, THEN THE FIRST RECALL, AND THEN A SECOND RECALL WITH NO SOLUTION TO THE PROBLEM. PLEASE PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231049June 15, 2008
STEERING, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
LOST STEERING CONTROL. THE BRAKING SYSTEM FAILED TO WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230943June 13, 2008
FUEL SYSTEM, DIESEL
READ INFO ONLINE ON WWW.LOSTKJS.COM ABOUT ISSUES WITH THE FUEL FILTER HOUSING AND FUEL HEATER PUCK WIRE ON MY 2006 JEEP LIBERTY CRD (DIESEL). I CHECKED MINE AND NOTICED DIESEL FUEL ON THE WIRING AND BURN MARKS ON THE WIRE CONNECTOR. THIS SEEMS LIKE A POTENTIAL FIRE HAZARD. DUE TO THE FUEL LEAKAGE AND SCORCHING OF WIRING I WILL HAVE TO GET BOTH THE FUEL FILTER HOUSING AND PLUG REPLACED. BASED UPON THE NUMBER OF ISSUES I HAVE READ ABOUT THIS SEEMS LIKE A DESIGN FLAW THAT NEEDS TO BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230824June 12, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY REAR WINDOWS HAVE FALLEN 4 TIMES (2 TIMES EACH) SINCE I'VE OWNED THE VEHICLE. THE REGULATOR/MOTOR HAS FAILED EACH TIME. THE REGULATOR/MOTOR CAME DIRECTLY FROM JEEP EACH TIME. I'VE SPENT APPROXIMATELY $1300 TO FIX THESE FLAWS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230450June 10, 2008
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL*THE CONTACT LEASES A 2008 JEEP LIBERTY. ON APRIL 7, 2008, WHILE DRIVING 45 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND IT BECAME STUCK. THE VEHICLE CONTINUED TO ACCELERATE AND THE BRAKE PEDAL WAS DEPRESSED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE ACCELERATOR THROTTLE FAILED. THE FAILURE RECURRED ON JUNE 6, 2008 AND THE VEHICLE IS CURRENTLY AT THE DEALER. THE CONTACT CALLED THE MANUFACTURER AND REQUESTED A REPLACEMENT, AND THEY STATED THAT THEY WOULD ATTEMPT TO CORRECT THE FAILURE. THE CURRENT MILEAGE WAS 5,800 AND FAILURE MILEAGE WAS 3,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230314June 9, 2008
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT'S VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) IN 2007. ONE YEAR LATER, WHILE ATTEMPTING TO MAKE LEFT TURNS, HE HEARD A LOUD POPPING NOISE COMING FROM THE REAR DRIVER SIDE TIRE. HE HAS NOT HAD THE VEHICLE INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230274June 8, 2008
FUEL SYSTEM, DIESEL
2006 JEEP LIBERTY CRD FUEL FILTER SEPARATOR HEATER ELEMENT EVIDENCE OF PENDING FAILURE AND LEAK AND FIRE HAZARD; BROWNING OF PLUG CONTACT AND AIR IN SYSTEM DUE TO SOME SORT OF SLOW LEAK. THIS MAKES ELEMENT OVERHEAT IN AFOREMENTIONED AIR - AS IT WAS DESIGNED TO BE SUBMERGED IN FUEL - AND WILL MELT THERMOPLASTIC PLUG ELEMENT FITTING, CAUSING LEAK, WHICH WILL DRIBBLE ONTO HOT AREAS BELOW - IF GASES NOT IGNITED BY HEATING ELEMENT FIRST IN AIR/FUEL SPACE CREATED BY AIR LEAK - AND POTENTIALLY CAUSE FIRE AND DEATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230189June 6, 2008
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2002 2004 JEEP LIBERTY. WHILE DRIVING 45 MPH, HE CRASHED INTO A LARGE ROCK, WHICH CAUSED THE VEHICLE TO FLIP OVER TWICE. THE CONTACT STATED THAT THE AIRBAGS DID NOT DEPLOY. AS OF JUNE 6, 2008, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE DRIVER SUSTAINED AN INJURED NECK AND BROKEN RIBS. IN ADDITION, THE PASSENGER RECEIVED A CUT ON HER FOREHEAD. THE FAILURE AND CURRENT MILEAGES WERE 94,000
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10229873June 4, 2008
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL*THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT TOOK HIS VEHICLE TO THE DEALER FOR GENERAL MAINTENANCE AND WAS INFORMED THAT ALL FOUR BRAKES NEEDED TO BE REPLACED. IT WOULD COST $493 TO REPAIR THE BRAKES. NHTSA CAMPAIGN ID NUMBER 06V493000 (SERVICE BRAKES,HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE) WAS REFERENCED. THE CURRENT AND FAILURE MILEAGES WERE 15,000. UPDATED 06/25/08 *BF THE CONSUMER STATED THE ABS, TRACTION CONTROL, OSP, BSP WARNING LIGHTS HAD ILLUMINTED ON THE DASHBOARD. THE TIRE PRESSURE WARNING LIGHT ILLUMINATD. IT WAS DISCOVERED THE RIGHT FRONT TIRE HAD LOW TIRE PRESSURE. UPDATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229731June 3, 2008
LATCHES/LOCKS/LINKAGES, EQUIPMENT, STRUCTURE
BACK HATCH DOOR DOESN'T OPEN ANYMORE, LATCH JAMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229833June 3, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
'06 JEEP LIBERTY HAS WINDOW MOTOR FAILURE IN ALL 4 WINDOWS. 2 WINDOW MOTORS WERE REPLACED AT DEALERSHIP AND HAVE SINCE ALSO FAILED. DEALERSHIP WILL NOT ASSIST IN REPAIRS DUE TO MILEAGE OVER FACTORY WARRANTY LIMITATIONS AND REPLACEMENT MOTORS ARE WARRANTED FOR 1 YEAR. *ALL 4 WINDOW MOTORS HAVE FAILED, SOME MULTIPLE TIMES. I HAVE ALSO EXPERIENCED MULTIPLE ELECTRONIC FAILURES. DEALERSHIP PERSONNEL STATED TO ME THAT THEY HAVE RECOGNIZED CONSTANT COMPLAINTS SIMILAR TO MINE, HOWEVER THEY ARE UNABLE TO ASSIST WITH PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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