Jeep Liberty Complaints
8,882 consumer complaints on file.
- #10239101August 20, 2008VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
A PART FOR THE POWER WINDOWS FAILS DUE TO PRESSURE ON IT(ACCORDING TO THE SERVICE MANAGER) ALLOWING THE WINDOW TO DROP. THIS HAS OCCURRED ON THREE OF THE FOUR WINDOWS NOW (THE THIRD HAPPENED TODAY) I COME OUT OF WORK AND THE WINDOW IS DOWN. FORTUNATELY THE WEATHER WAS GOOD DURING THESE OCCURRENCES. AND NO ONE APPARENTLY NOTICED AS THE WALKED BY IT. I HAVE ASKED THEM TO REPLACE THE FOURTH ONE WHILE THEY ARE DOING THE THIRD BUT THEY SAID THEY COULDN'T FIX IT UNTIL IT BREAKS. I TOLD THEM THAT I AM TIRED OF TAKING OFF WORK TO GET THIS FIXED. THIS CAR IS ONLY TWO YEARS OLD. THEY TOLD ME IT HAPPENS ALL THE TIME. I CAN'T TAKE A CHANCE THAT SOMEONE WON'T SEE IT DOWN AND GET IN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10238461August 16, 2008ELECTRICAL SYSTEM, TIRES, LATCHES/LOCKS/LINKAGES, POWER TRAIN:AUTOMATIC TRANSMISSION, FUEL SYSTEM, DIESEL, UNKNOWN OR OTHER
NUMEROUS MECHANICAL PROBLEMS ALL DASH LIGHTS COME ON AT ONCE BETWEEN 15 - 50 MPH DEALER REPLACED BODY CONTROL MODULE LIGHTS STILL COME ON NOW HAS MORE PROBLEMS AFTER REPAIR BY DEALER. SEVERAL RECALLS ON THIS LEASED VEHICLE RUNNING UP MILES BACK 2 DEALER REAR WINDOW FALL DOWN REPAIRED MOTOR TRIED 2 QUIT 3 TIMES COULD BE DANGEROUS IN TRAFFIC SEEMS IT LOSES PRIME ON FUEL SYSTEM . ALSO EXCESSIVE TIRE WEAR ON FRONT TIRES HAD IT ALIGNED MYSELF WAS OUT FROM FACTORY 10 DEG. I HAVE NO CONFIDENCE IN DEALER 2 FIX SINCE I HAVE MORE PROBLEMS AFTER LAST VISIT. HORN DOESN'T SOUND ON KEY PAD DOOR LOCK AND FOG LIGHTS STAY ON AT HIGHBEAM AFTER ELECTRICAL WORK. VEHICLE HAS LOCKED ME OUT WHEN I SHUT DOORS 4 NO APPARENT REASON SWITCH KEYS IN IGNITION AND MOTOR RUNNING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10238357August 15, 2008SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL
I'M WAITING THERE IS A LIGHT CHANGE WHEN I PUSH AND HOLD THE BRAKE TO STOP THE CAR AND IT WILL MOVE ABRUPTLY FORWARD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 3
- Deaths:
- 0
- #10238438August 15, 2008SUSPENSION:FRONT, STEERING
2003 JEEP LIBERTY - LOWER BALL JOINTS REPLACED ON RECALL NOTICE NOW I HAVE BEEN ADVISED THAT THE UPPER BALL JOINT NEEDS REPLACING. I HAVE READ THAT THIS IS A KNOWN PROBLEM BUT NO RECALL HAS BEEN IMPLEMENTED YET. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10238325August 14, 2008VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, SEATS
2007 JEEP LIBERTY ALL MOTORS IN THE WINDOWS ARE FAULTY. HAVE CONDUCTED RESEARCH IN ONLINE FORUMS AND HAVE CONCLUDED THAT MOST CONSUMERS OF 2001-2007 JEEP LIBERTY'S ARE HAVING SAME ISSUES WITH POWER WINDOW FAILURE. MOST ISSUES ARE FIXED DURING WARRANTY, AND CONTINUE TO OCCUR UNTIL LONG AFTER WARRANTY EXPIRES. ALSO** THE SEATS ON 2003-2007 JEEP LIBERTY'S ARE REPORTED AS BEING STAIN RESISTANT. SOMETHING WITHIN THE SEAT FABRIC CAUSES THE SEATS TO STAIN WITH A BROWNISH COLOR AFTER ANY LIQUID SUBSTANCE HITS THEM. HAVE RAN A TEST ON MY OWN VEHICLE WITH FILTERED TAP WATER AND BROWN STAIN STILL CONTINUED TO APPEAR. ADDRESSED DAIMLER CHRYSLER ABOUT ISSUE AND WAS TOLD THAT IT WAS "BAD RAIN IN MY AREA". I DO NOT BELIEVE THAT EVERY STATE IN THIS COUNTRY HAS BAD RAIN PROBLEMS AND IN ANY CASE RAIN SHOULD NOT CAUSE A STAIN ON THE UPHOLSTERY OF A 20,000+ DOLLAR VEHICLE. I BELIEVE THAT A LAWSUIT SHOULD BE FILED AGAINST DAIMLER CHRYSLER DEMANDING A RECALL ON ALL SEATS AND POWER WINDOWS WITH A FIX TO THE SOLUTION OR SHOULD HAVE TO REIMBURSE EVERY SINGLE CUSTOMER ALL THE MONEY THEY HAVE SPENT OVER THE YEARS TRYING TO FIX THESE RE-OCCURRING ISSUES. THANK YOU FOR YOUR HELP. SINCERELY, SGT NATHAN COSSEY UNITED STATES MARINE CORPS *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10238084August 13, 2008VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION HESITATES / LURCHES RANDOMLY. CAR STALLS OUT, INCREASINGLY FREQUENTLY DESPITE REPAIRS. WHEN ENGINE CUTS OUT, LOSE ALL POWER STEERING BRAKES ETC - SO FAR ONLY AT LOW SPEEDS BUT PROGRESSIVELY WORSE - SEEMS VERY SIMILAR TO JEEP COMMANDER RECALL AT HIGHER SPEEDS. RPM NEEDLE GOES WILD AFTER ENGINE CUTS OUT. CAN RESTART AND LIMP A FEW MILES, THEN NEED TOW - 2X TOWED IN 1 WEEK, 3X TOWED IN 2 MONTHS, AND 4 TRIPS TO SHOP WITHOUT RESULTS. CAR CURRENTLY STUCK UPSTATE NY WHERE I WAS TRYING TO VACATION -AND CHRYSLER/JEEP NOT SO COOPERATIVE. THERE'S PLENTY EVIDENCE OF STALLING PROBLEMS ON INTERNET FOR 4-5 YEARS - SEE EDMUNDS. THEORIES: DECELERATION / RPMS BELOW 1000 MAKE ENGINE CUT OUT. SOLENOID IS PULLING BATTERY AMPS =12 AND CAUSING HAVOC IN IGNITION SYSTEM, SHORT-CIRCUITING SENSORS. THERMAL COMPUTER MODULE DAMAGE. COMPUTER SCANS FOR DIAGNOSTIC CODES DEFINITELY NOT RELIABLE. BY RELYING ONLY ON COMPUTER MODULE FOR DIAGNOSIS, DEALERS ARE ONLY MAKING THE PROBLEM WORSE BECAUSE THEY ARE SENDING CARS BACK OUT WITHOUT FIXING ROOT PROBLEM, CAUSING MORE DAMAGE. I HAD WHEEL SENSOR FOUND CORRODED 6/3, CRANK SENSOR FAIL 8/6 AND CAM SENSOR FAILED 8/10. SENSORS DON'T FAIL SEQUENTIALLY NOR SO FAST. SOMETHING IS CAUSING SENSORS TO FAIL. AND WHILE SENSORS NOT WORKING THEY ARE CAUSING DAMAGE OF THEIR OWN...COMPUTER, IGNITION COILS (ALL 6 NEEDED REPAIR IN 1 CASE WHERE BURNED OUT). WHO KNOWS IF THE SPARK PLUGS, FUEL PUMPS, INJECTION CLEANS, AND THROTTLE BODY CLEANS WORK OR NOT. (SOME SAY TB CLEANOUT IS IMPORTANT IF STALLS ARE AT LOWER SPEEDS - LESS AIR INFLOW). BATTERY SEEMED TO HAVE ISSUES TOO SOON - MAY BE RELATED. ONE CASE WHERE HARNESS WIRING RUBBED AGAINST REAR SOMETHING CAUSING PROBS. MY SPEEDOMETER BROKE AFTER 1 SENSOR REPAIR. SEPARATELY (UNLESS WATER AND CORROSION ARE THE REAL CULPRITS) BRAKES AND ROTORS WEARING OUT - REPLACED 2X IN 40K MILES. NOT RIGHT. SOME BLOG ON THAT, TOO. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10238208August 8, 2008VEHICLE SPEED CONTROL
LTR FROM SENATOR NELSON ON BEHALF OF CONSTITUENT, WHO HAS EXPERIENCED ACCELERATION PROBLEMS WITH HER 2007 JEEP LIBERTY. *NJ THE CONSUMER WAS STOPPED AT A LIGHT WHEN ALL OF A SUDDEN, THE VEHICLE ACCELERATED, HITTING THE VEHICLE IN FRONT OF HER. THE CONSUMER HAD BOTH FEET ON THE BRAKE, BUT THE VEHICLE WOULD NOT STOP. THE VEHICLE WAS TOWED A REPAIR SHOP. THE MECHANIC INFORMED THE CONSUMER, THE ELECTRONIC THROTTLE NEEDED TO BE RECALIBRATED. *JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10237515August 8, 2008VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY REAR WINDOWS HAVE BROKEN (REGULATOR) NOW 4 TIMES. I HARDLY EVER USE THESE WINDOWS AND THEN ONE DAY ONE WILL JUST FALL DOWN AND IT NEVER FAILS THAT WITHIN A DAY OR WEEK THE OTHER WILL FOLLOW. THE LAST TIME I HAD ONE OF THE WINDOWS FIXED IT WAS ONLY 4 MONTHS AGO. IF THE DEALER WASN'T GRANTING ME SOME FORM OF GOODWILL WARRANTY IT WOULD BE COSTING ABOUT $600 EVERY TIME THE BOTH GET FIXED. THE PART IS OBVIOUSLY NOT WORKING AND NEEDS TO BE RECALLED!!!!!!!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10237230August 6, 2008ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, POWER TRAIN
THIS IS FOR A 2005 JEEP LIBERTY. FAULTY SPEEDOMETER. WAS REPLACED 2 TIMES WITHIN 2 YEARS. CHRYSLER TSB INDICATES REPLACEMENT OF THE REAR DIFFERENTIAL FLUID EVERY YEAR TO RESOLVE THE PROBLEM. THERE IS A PROBLEM WITH ENGINEERING IF YOU HAVE TO DO THIS. THEY WILL REPLACE THE SPEEDOMETER FOR ~ $210.00 OR CHANGE THE FLUID FOR $199.00 EVERY YEAR. CONSUMERS ARE BEING HELD HOSTAGE FOR THIS ANNUAL CHARGE FOR THE FLUID CHANGE AS I HAVE HAD MY SPEEDOMETER CHANGED 2 TIMES ALREADY. THE MAINTENANCE SCHEDULE SAYS NOTHING ABOUT THIS IN SCHEDULE A. HOWEVER THE DEALER REFERS TO SCHEDULE B AS WHAT THEY RECOMMEND DUE TO THIS ISSUE. HOWEVER, THE BOOK SITES AN EXCLUSION IN SCHEDULE B IF YOUR VEHICLE IS USED COMMERCIALLY, HEAVY HAULING, SNOW PLOWING, OF ROAD USE, ETC. I HAVE AS OF 08/06/2008 42,722 MILES ON THIS, AND DO TO PRESCRIBE TO THE ABOVE EXCLUSION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10237106August 6, 2008ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
WE BOUGHT THIS TRUCK AND 3 DAYS LATER THE SPEED SENSOR WENT OUT IN IT. IT WAS STILL UNDER WARRANTY SO WE TOOK IT TO THE DEALER AND THEY FIXED IT. ABOUT 7 MONTHS LATER THE SAME THING WENT OUT. I HAVE HAD THIS TRUCK FOR ABOUT 3 YEARS AND WE HAVE PUT 4 SPEED SENSORS IN IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10237107August 6, 2008SUSPENSION:FRONT, TIRES:TREAD/BELT
MULTIPLE PROBLEMS - VEHICLE PULLS TO THE RIGHT - BAD TIRE - BALL JOINT FAILURE - FUEL MILEAGE NOT AS STATED ON DEALER STICKER - BACK WINDOW OPEN BY ITSELF - PASSENGER WINDOW REGULATOR BROKE / JUST PLASTIC TUBE / DEALER WANTS $300+ - UPPER ARMS FAILURE - MAJOR TRANSFER CASE NOISE - DEALER KONA AUTO CENTER HA ITS OWN PROBLEMS AND CANNOT TAKE CARE OF MINE/ REPLACED DEFECTIVE CLUTCH MASTER/NEVER REPLACED FIREWALL RUBBER SEAL - NOW ELECTRICAL ISSUE IN FIREWALL. BOUGHT NEW FROM KONA AUTO CENTER 2004. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10237176August 6, 2008STRUCTURE, LATCHES/LOCKS/LINKAGES
OUR 2003 JEEP LIBERTY HAS A DEFECT THAT HAS A TSB ON IT. IT WAS SUPPOSED TO HAVE BEEN REPAIRED BY A DEALER IN MAY 2004. IN CHRYSLERS NOTIFICATION TO CUSTOMERS, THEY CLAIM THAT THE REAR FLIP UP WINDOW MAY OPEN IF WATER GETS INTO THE SWITCH, ONLY IF VEHICLE IS UN-LOCKED. THAT UN-LOCKED STATEMENT IS FALSE AND WE HAVE HAD IT HAPPEN 2 OR 3 TIMES WITH VEHICLE LOCKED. THIS IS A SAFETY ISSUE AS IT WOULD ALLOW A PERSON TO ENTER THE VEHICLE THROUGH THE REAR LIFT GLASS, UNKNOWN TO THE OPERATOR AND WOULD EXPOSE THE OPERATOR TO THEFT AND ASSAULT. CHRYSLER OUTRIGHT LIED ABOUT THE UNLOCKED CONDITION AS THE LOCK IS POWERED AT ALL TIMES AND ONLY NEEDS TO BE GROUNDED TO OPERATE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10237181August 6, 2008VISIBILITY
AFTER MINIMAL USE OF THE REAR WINDOWS ON MY 2007 JEEP LIBERTY I HAVE HAD 3 FAILURES. I BOUGHT THE JEEP IN JANUARY 2007 AND HAD NO PROBLEMS UNTIL AUGUST 2008. AT THAT POINT I HAD THE DRIVERS REAR WINDOW REPAIRED DUE TO THE INADEQUATE WINDOW MECHANISM. IN JULY 2008 THE PASSENGER REAR WINDOW WENT DOWN FOR THE SAME ISSUE. I WAS TOLD THAT THE REPAIRS WERE BEING COMPLETED WITH A HIGHER QUALITY SYSTEM SO THAT IT WOULD NOT BE A PROBLEM IN THE FUTURE. IN AUGUST 2008 THE REAR DRIVERS SIDE WINDOW BROKE AGAIN. AT THIS POINT I HAVE HAD TO LEAVE WORK 3 TIMES TO GET REPAIRS ON MY WINDOWS. THE DEALERSHIP THIS TIME TOLD ME THAT JEEP IS NOT PROVIDING A BETTER SOLUTION TO FIXING THE WINDOWS. WHEN I CALLED AND TOLD THEM THE ISSUE WITH THE WINDOW THE DEALER IMMEDIATELY ASKED IF IT WAS A LIBERTY. APPARENTLY THIS IS A VERY COMMON PROBLEM THAT THEY SEE SEVERAL TIME DAILY. MY QUESTION IS WHY HAS THIS NOT BEEN A RECALL ISSUE FROM JEEP IF THERE IS SUCH A HIGH VOLUME IN REPAIRS. ALTHOUGH MISSING WORK EVERY FEW MONTHS TO TAKE MY CAR TO THE DEALERSHIP IS NOT A HUGE INCONVENIENCE I AM WORRIED ABOUT THE SAME REPAIRS AFTER THE CAR IS OUT OF WARRANTY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10236984August 5, 2008AIR BAGS
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE TRAVELING IN THE RIGHT LANE AND ATTEMPTING TO CHANGE LANES, ANOTHER VEHICLE PULLED INTO THE CONTACT'S BLIND SPOT. THE CONTACT SWERVED TO AVOID CRASHING INTO THE OTHER VEHICLE AND HER VEHICLE BEGAN TO SHAKE AND ROCK. SHE LOST CONTROL OF THE VEHICLE, DROVE OFF THE ROAD, AND CRASHED INTO A DIRT EMBANKMENT. THE VEHICLE ROLLED OVER. THE AIR BAGS FAILED TO DEPLOY AND THE CONTACT AND ANOTHER PASSENGER WERE SERIOUSLY INJURED. THEY WERE BOTH TRANSPORTED TO A LOCAL HOSPITAL. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED TO VARNADORES TOW LOT. THE SPEED WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 78,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10236995August 5, 2008SUSPENSION:FRONT
RIGHT TIRE FELL COMPLETELY OFF WHILE DRIVING DUE TO BALL JOINT FAILURE. HAD CAR REPAIRED AND FOUND REMAINING BALL JOINTS WERE ON VERGE OF FAILURE. DAIMLER CHRYSLER COVERED LESS THAN 1/2 OF COST TO REPAIR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10237039August 5, 2008EXTERIOR LIGHTING
JEEP LIBERTY HEADLIGHTS TURN ON AND OFF WHILE DRIVING DOWN THE ROAD AT NIGHT. HEADLIGHTS HAVE REPEATEDLY BEEN BLINKING ON AND OFF FOR 2 WEEKS NOW. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10236894August 4, 2008VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
1: REGULAR USE OF WINDOWS 2: PLASTIC CLIP BREAKS HOLDING WINDOW TO TRACK. HAS HAPPENED 5 TIMES SINCE 2007. WINDOW FALLS INTO DOOR. 3: DEALER REPLACES WITH SAME WINDOW REGULATOR THAT WILL BREAK AGAIN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10236723August 2, 2008SUSPENSION:FRONT, EQUIPMENT:MECHANICAL
MAKING A LEFT TURN THE UPPER BALL JOINT SEPARATED STRANDING VEHICLE IN THE ROADWAY UNTIL TOW TRUCK ARRIVED, UPPER BALL JOINT WAS REPLACED WITH OEM PART BY A LOCAL DEALER ALONG WITH CONTROL ARM WHICH HAD BEEN DAMAGED. THE SAME BALL JOINT SHOWS SIGNS OF WEAR NOT ALLOWING PROPER FRONT END ALIGNMENT ALSO PA STATE CERTIFIED INSPECTION GARAGE STATED VEHICLE WOULDN'T PASS YEARLY INSPECTION AT GIVEN STATE AND IS UNSAFE TO DRIVE. BALL JOINT WAS REPLACED APPROXIMATELY 17 MONTHS AGO WITH 17000 MILE ADDED TO VEHICLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10237148August 1, 2008VEHICLE SPEED CONTROL
2007 JEEP LIBERTY. LTR FROM CONGRESSMAN ON BEHALF OF CONSTITUENT CONCERNING INCIDENTS OF UNINTENDED ACCELERATION IN JEEP LIBERTY VEHICLES. *KB THE CONSUMER WAS AT A STOP LIGHT BEHING ANOTHER VEHICLE, WHEN ALL OF A SUDDEN THE VEHICLE ACCELERATED AND THE HIT THE VEHICLE IN FRONT OF HER. THE CONSUMER HAD BOTH FEET ON THE BRAKE, BUT THE VEHICLE WOULD NOT STOP. THE MECHANIC INFORMED THE CONSUMER HE WOULD HAVE TO RECALIBRATE THE ELECTRONIC THROTTLE. *JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10236400July 30, 2008FUEL SYSTEM, GASOLINE
THERE IS A SLIGHT FUEL SYSTEM LEAK THAT ALLOWS AN AIR POCKET TO BUILD IN THE FUEL FILTER HOUSING. WHEN THIS AIR POCKET GETS DRAWN INTO THE INJECTOR PUMP, THE ENGINE BEGINS RUNNING BADLY, CAUSING IMMEDIATE LOSS OF POWER. THIS HAS OCCURRED MULTIPLE TIMES, THE FIRST TIME THE DEALER COULD NOT DUPLICATE THE PROBLEM, SO THERE WAS NO POINT IN RETURNING TO WASTE MY TIME AFTER THAT. I KNOW HOW TO TEMPORARILY FIX THE PROBLEM NOW THAT I HAVE READ SO MANY OTHER OWNERS HAVE EXPERIENCED THE SAME THING, AS NOTED IN THE LOST INTERNET FORUM. THE LATEST OCCURRENCE HAPPENED AT 65 MPH PASSING ON THE FREEWAY, AND I NEARLY CAUSED AN ACCIDENT TRYING TO MANEUVER OFF THE ROAD WHEN I LOST POWER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0