Jeep Liberty Complaints

8,882 consumer complaints on file.

#10435975November 15, 2011
FUEL SYSTEM, GASOLINE
A SIGNIFICANT AMOUNT OF GAS SPILLS OUT OF THE FUEL TANK OPENING AFTER THE AUTOMATIC SHUT-OFF OF THE PUMPS GAS FLOW. THIS OCCURS ALMOST EVERY TIME I FILL UP. I NOW HAVE TO ONLY ALLOW THE TANK TO FILL UP 3/4 FULL TO AVOID SPILLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435438November 14, 2011
FUEL SYSTEM, GASOLINE
GAS SPILLS OUT OF THE TANK OPENING WHEN REFULING, AFTER THE PUMP AUTO SHUT-OFF HAS TURNED OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435441November 14, 2011
ELECTRICAL SYSTEM
MY DRIVER SIDE REAR LIGHT STOPPED WORKING, THE LIGHT ABOVE MY LICENSE PLATE ONLY WORKS INTERMITTENTLY, AND MY REAR WINDSHIELD WIPER ALSO MALFUNCTIONS - IT EITHER WONT TURN OFF ONCE IT'S TURNED ON, OR IT WONT WORK AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435439November 14, 2011
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, ELECTRICAL SYSTEM
THE ACTUATOR IN MY HEATING SYSTEM WENT OUT, AND NEEDED TO BE REPLACED, AT ONLY 52,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435440November 14, 2011
FUEL SYSTEM, GASOLINE
FUEL PUMP BROKE AND NEEDED TO BE REPLACED, AT ONLY 44,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435444November 14, 2011
ENGINE AND ENGINE COOLING
THIS IS MY SECOND COMPLAINT. GETTING READY TO RETURN MY 2006 JEEP LIBERTY (4X4) TO A JEEP DEALERSHIP FOR THE 8TH TIME. ENGINE HESITATES, LOSES POWER AND CHECK ENGINE LIGHT CONSTANTLY COMES AND STAYS ON. THEY HAVE ALREADY DONE THE FOLLOWING: REPLACED O2 SENSORS, PLUGS (THREE TIMES), RUN NUMEROUS DIAGNOSTICS, REPLACED LEFT SIDE VALUES, REPLACED LEFT SIDE CYLINDER BLOCK, REPLACED RIGHT SIDE CYLINDER BLOCK AND ALSO REPLACED THE LEFT SIDE CYLINDER BLOCK THEY REPLACED THE TIME BEFORE, REPLACED TIMING HOUSING GASKET, AND WHO KNOWS WHAT ELSE. CHRYSLER AND MECHANICS CAN'T SOLVE THE PROBLEM. ALL MY RESEARCH SAYS THIS ENGINE IS FAULTY AND NEEDS TO BE RECALLED. I HAVE FOUND NUMEROUS COMPLAINTS ABOUT THIS ENGINE AND VEHICLE. SOMETHING NEEDS TO BE DONE. AFTER THOUSANDS OF DOLLARS SPENT, NOTHING HAS BEEN RESOLVED. AFTER OVER TWO MONTHS WITH 5 DIFFERENT CHRYSLER CASE MANAGERS, THEY ONLY WANT TO GIVE ME $350 FOR THIS PROBLEM. NO CONSUMER SHOULD HAVE TO GO THROUGH THIS, ESPECIALLY WHEN THE TAXPAYERS HAVE BAILED OUT THIS COMPANY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435447November 14, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WINDOWS FALLING INTO DOOR. SINCE I PURCHASED THE VEHICLE, ALL OF THE WINDOWS AT ONE TIME OR ANOTHER HAVE FALLEN INTO THE DOOR, SOME OF THEM 2 TIMES. I HAVE HAS THEM FIXED 7 TIMES. WINDOW REGULATOR NEEDING TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435484November 14, 2011
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, EXTERIOR LIGHTING
HISTORY PURCHASED DEALERSHIP NOW CLOSED PHONE 570-888-5555 SIMMONS ROCKWELL DEALER#47152 1538 NORTH ELMIRAST. SAYRE, PA 18840 SERVICE 570-888-2367 E-MAIL [email protected] SCOVILLE-MENO-DODGE-CHRYLSER-JEEP PO BOX 249 102 SPRING ST. SAYRE, PA 18840 PROBLEM HISTORY: 12/22/20008 MILEAGE 23,042 UNABLE TO SHIFT, CAR STALLED OUT, NO START, ELECTRICAL PROBLEMS (REPLACED SHIFTER & CABLE TO TRANSMISSION) 07/1/2009 MILEAGE 34,976 ELECTRICAL PROBLEM WITH DOOR LOCKS, RADIO NOT WORKING, 07/20/2009 MILEAGE 36,063 ELECTRICAL PROBLEMS & RADIO WORKS INTERMITTENT, LIGHTS KEEPING FLUTTERING, BATTERY KEEPS GOING DEAD & A NEW BATTERY WAS PUT IN ALREADY. (DRAW TEST INDICATE POWER DRAW, RADIO NOT GOING TO SLEEP REPLACED RADIO). DEALERSHIP HAS BEEN SERVICING VEHICLE ON REGULAR BASIS ,2010 ELECTRICAL PROBLEMS STILL HAPPEN AND EVEN MORE WHEN WEATHER IS COLD. WE KEEP REPLACING THE BATTERY...BUT WHY SHOULD I NEED TO PUT A NEW BATTERY IN EVERY YEAR, ?JEEP HAS HAD INTERMITTENT ELECTRICAL PROBLEMS SINCE DAY ONE, LIGHTS, RADIO, NO START , PROBLEMS MY RESEARCH I HAVE FOUND OTHER CUSTOMER COMPLAINTS WITH THIS PROBLEM....AND I FOUND SERVICE BULLETINS THAT CLAIMED THEY SHOULD HAVE REPLACED THE CONTROL MODULE, WIPER MOTOR, TCM,PCM. THIS IS JUST PLAIN WRONG,...GOT COLD... PUT IN ANOTHER NEW BATTERY.STILL HAVING THE SAME PROBLEMS AS DAY ONE.....THIS MAKES ME MAD. PROBLEM STILL EXIST AND NOW IT IS OUT OF EXTENDED WARRANTY. CURRENT MILEAGE 74,623 AND PUTTING IN ANOTHER NEW BATTERY 2011 JEEP SHOULD FIX THIS PROBLEM....DEALERS KNOW ABOUT IT AND CLAIM ITS A INTERMITTENT PROBLEM WITH LIBERTY'S...HOW ABOUT A FIXING IT.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435322November 12, 2011
FUEL SYSTEM, GASOLINE
HI, I HAVE OWNED THIS JEEP LIBERTY SINCE 2008 AND BOUGHT IT WITH 2700 MILES ON IT. THE PROBLEM I HAVE AND MANY OTHERS HAVE IS WITH THE FILLER NECK ON THE FUEL TANK. IT OVERFLOWS GAS EVERY TIME YOU FILL. EVEN IF I SLOW IT AT THE APPROX TIME THE METER SAYS IT SHOULD BE GETTING FULL. THE INTERNET RESEARCH SHOWS THAT THE NEW GAS TANK ASSEMBLY FROM JEEP HAS A NEW/FIXED SAFETY VALVE IN THE FILLER NECK THAT IS SUPPOSED TO HELP WITH A ROLLOVER ACCIDENT BUT APPARENTLY SLAPS SHUT WHEN FILLING CAUSING THE GAS PUKE ON CLOTHES, SHOES, GROUND, ETC. IT IS NOT GOOD FOR THE ENVIRONMENT, POCKET BOOK, OR OTHER PEOPLE AT THE GAS STATION AS SPILLED GAS IS A SIGNIFICANT SAFETY CONCERN. IT IS A CHRONIC FAILURE AND JEEP SHOULD DO SOMETHING. SELL PART AT LOSS/SEVERE DISCOUNT, REPLACE FOR FREE WOULD BE NICE, ACKNOWLEDGE THE PROBLEM IS A BIG ISSUE AND STAND UP AND FIX IT EVEN THOUGH IT IS NOT THE CLASSIC, "THIS CAUSES ACCIDENTS AND WE BETTER DO SOMETHING SO WE DON'T GET SUED" TYPE OF SAFETY RECALL. THANKS IN ADVANCE FOR THE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435353November 12, 2011
FUEL SYSTEM, GASOLINE
EVERY SINGLE TIME I FILL UP MY JEEP, IT NEVER FAILS TO OVER FILL. THE GAS PUMP DOES NOT SHUT OFF UNTIL THE GAS IS COMING OUT AND SPILLING ALL OVER MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435173November 10, 2011
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING
WHILE STOPPED AT A STOP LIGHT MY JEEP LIBERTY UNEXPECTEDLY ACCELERATED WHILE MY FOOT WAS ON THE BRAKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435056November 9, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE DRIVER SIDE WINDOW DROPPED INTO THE DOOR. REPAIRMAN STATES THAT THE REGULATOR ON THE WINDOW HAS WENT BAD. COST OVER $300.00 TO FIX. TWO MONTHS LATER, THE BACK DRIVER SIDE FELL INTO THE DOOR, AND AGAIN THE REPAIRMAN STATES THE SAME PROBLEM. NOW THE TOTAL COST TO HAVE BOTH FIX OVER $600. I HAD THE PASSENGER SIDE FIXED, AND HAD THE BACK DRIVER SIDE BLOCKED UP. DO YOU THINK THAT AFTER SOME MANY COMPLAINTS THAT THEY WOULD INVESTIGATE THESE REGULATORS AND MAYBE HAVE A RECALL ON THEM. IT'S NOW NOV. 2011, AND MY DRIVER SIDE WINDOW IS ACTING THE SAME WAY...THINK IT MIGHT BE THE NEXT ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435074November 9, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE REGULATOR IN THE DRIVER SIDE REAR WINDOW WOULD CONSTANTLY FAIL. THE DEALER REPLACED THE WINDOW REGULATOR NUMEROUS TIMES, BUT THE FAILURE RECURRED CONTINUOUSLY. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE FAILURE. THE FAILURE MILEAGE WAS 27,844 AND THE CURRENT MILEAGE WAS 107,925.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434910November 8, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE REAR WINDOW REGULATOR BECAME INOPERABLE. THE DEALER REPLACED BOTH REGULATOR UNITS, BUT THE FAILURE RECURRED. SINCE THE REPAIR, THE SECOND REAR WINDOW BECAME INOPERABLE. THE MANUFACTURER WAS NOTIFIED AND MADE AN ATTEMPT TO REPAIR THE DEFECT. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE 84,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434927November 8, 2011
SUSPENSION
THE REAR CONTROL ARM COMPLETELY RUSTED THROUGH AND BROKE AS I WAS DRIVING ON A 2 LANE HIGHWAY. I LOST CONTROL OF THE JEEP, LUCKILY THERE WERE NO OTHER CARS AROUND SO I WAS ABLE TO AVOID A CRASH. THE OTHER ARM IS ALMOST RUSTED THROUGH AS WELL. THIS IS NOT NORMAL WEAR AND TEAR. THE CORROSION IS EXCESSIVE! THE JEEP HAS NOT BEEN USED FOR SNOW PLOWING OR ANYTHING LIKE THAT. THERE IS NO RUST ANYWHERE ELSE ON THE CAR JUST THE REAR CONTROL ARMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434731November 7, 2011
VISIBILITY, STRUCTURE:BODY
BOTH REAR WINDOWS HAVE FALLEN INTO WINDOW TRACKS DUE TO FAILURE OF A $.05 PIECE OF PLASTIC. THE DEALER REPAIR IS $600 TO REPLACE WINDOW ACTUATOR WITH NO PROMISE THAT THE FAILURE WILL NOT HAPPEN AGAIN, SINCE THE EXACT SAME PART THAT FAILS IS THE EXACT SAME PART THAT IS REPLACED. IT IS SIMPLY A DISGRACE THAT AN INDIVIDUAL CAN "GOOGLE" THIS ISSUE ON JEEP LIBERTY'S AND SEE THAT THIS HAPPENS EVERYDAY AND HAS HAPPENED TP THOUSANDS OF OWNERS. HOW CAN CHRYSLER GET AWAY WITH THIS, AND NOT BE FORCED TO REPAIR A FAULTY PART THAT IS KNOWN TO FAIL TIME AND TIME AGAIN? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434741November 7, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I WAS DRIVING MY 2007 JEEP LIBERTY WITH ME 4 YR OLD SON IN REAR SAFETY SEAT WHEN THE REAR PASSENGER WINDOW SLAMMED OPEN. IT COULD HAVE SHATTERED INTO THE VEHICLE WHERE MY SON WAS SITTING. THANK GOD IT DID NOT, THIS ISSUE I SEE IS A PROBLEM WITH THESE JEEP LIBERTY'S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434783November 7, 2011
SUSPENSION
TL* THE CONTACT OWNS 2002 JEEP LIBERTY. THE CONTACT STATED THAT BOTH UPPER CONTROL ARMS ON THE FRONT DRIVER AND PASSENGER SIDES FRACTURED AT VERY LOW SPEEDS. THE CONTACT ORDERED THE PARTS NEEDED FOR REPAIRS AND REPLACED BOTH UPPER CONTROL ARMS. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 09V119000 (SUSPENSION:FRONT:CONTROL ARM) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE CONTACT STATED THAT THE UPPER CONTROL ARM FAILED DUE TO A BALL JOINT FAILURE. THE FAILURE MILEAGE WAS 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434307November 5, 2011
SUSPENSION
I WAS BACKING OUT OF GARAGE AND HEARD A POP AND THEN GRINDING NOISE. STOPPED IMMEDIATELY AND FOUND THE LEFT FRONT UPPER BALL JOINT HAD POPPED OUT OF THE CONTROL ARM. THE BALL JOINT IS RUST PITTED BADLY. I WOULD ASSUME THE RIGHT FRONT BALL JOINT IS IN THE SAME CONDITION. I AM ALSO AWARE THAT THE 2002-2003 LIBERTY'S HAVE AN OPEN RECALL FOR THIS PROBLEM DUE TO WATER INTRUSION. I HAD THE RECALL FOR THE LOWER BALL JOINTS REPLACED UNDER WARRANTY. I WAS LUCKY THAT THERE WAS NOT A SEPARATION WHILE DRIVING AT SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434328November 5, 2011
ENGINE AND ENGINE COOLING
WITHOUT WARNING, THE JEEP STALLED AND HAS CATASTROPHIC ENGINE FAILURE. THE ENGINE IS NOT SALVAGEABLE AND HAS TO BE REPLACED. THERE WERE NO WARNING SIGNS, NO CHECK ENGINE LIGHTS OR OIL PRESSURE WARNINGS. THE OIL IS CHANGED REGULARLY AND THE VEHICLE HAS BEEN WELL MAINTAINED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Liberty