Jeep Liberty Complaints

8,882 consumer complaints on file.

#10439810December 13, 2011
FUEL SYSTEM, GASOLINE
I JUST HAD TO HAVE MY FUEL TANK REPLACED BECAUSE THE OVERFLOW FUNCTION DID NOT WORK WHEN FILLING THE VEHICLE WITH GAS. THE AUTO-SHUTOFF DID NOT ACTIVATE CAUSING GAS TO WATERFALL OUT OF THE TANK WHEN THE PUMP DID NOT SHUT OFF WHEN FILLING GAS. THIS IS THE SAME PROBLEM FOR WHICH THE JEEP WRANGLERS WERE JUST RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439674December 12, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM
THE REAR PASSENGER WINDOW REGULATOR FAILED AND THE WINDOW DROPPED. IT IS CURRENTLY BEING HELD IN PLACE WITH ZIP TIES AS THE REPAIR WILL BE ABOUT $300. BOTH THE PASSENGER AND DRIVER FRONT WINDOWS ARE SLOW TO GO BACK UP AND COME OFF TRACK. YOU HAVE TO PULL THEM TOWARDS THE BACK OF THE CAR TO GET THEM BACK UP. I EXPECT BOTH TO FAIL SOON. I HAVE READ NUMEROUS COMPLAINTS ABOUT THIS VERY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439346December 11, 2011
VISIBILITY
REAR WINDOW WIPER MOTOR IS INOPERATIVE, FLUID SPRAY REAR WINDOW IS OPERATIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439149December 9, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FAULTY REAR WINDOW REGULATORS. TO DATE HAVE HAD THE RIGHT AND LEFT REAR WINDOW REGULATORS REPLACED SIX TIMES. 7/2006 RIGHT REGULATOR, 6/2007 LEFT REGULATOR, 7/2007 RIGHT REGULATOR, 9/2008 RIGHT AND LEFT REGULATOR, 8/2010 LEFT REGULATOR. IT IS 2011 AND THEY ARE BOTH NOW BROKE AGAIN AND ARE NOW BEING HELD UP WITH TAPE. I CONTINUE TO PAY OUT OF POCKET TO HAVE THEM REPLACED AS CHRYSLER CONTINUES TO MAKE ME PAY A CO-PAY WHICH IN THE PAST HAS BEEN $150. I REFUSE NOW TO PAY TO REPLACE THEM ANYMORE AND BELIEVE CHRYSLER HAS A DUTY TO MAKE A PERMANENT FIX FOR THE REGULATORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439037December 8, 2011
ELECTRICAL SYSTEM
CAR WOULD NOT START. CALLED AAA WHO MADE SEVERAL ATTEMPTS TO START CAR BUT ALL FAILED. TOW DRIVER SAID HE THOUGHT KEY WAS PROBLEM SINCE ALL ELECTRICAL WAS FINE. SAID HE HAD APPROX SIX INCIDENTS IN RECENT MONTHS WITH JEEP/CHRYSLER AND ALL WERE DUE TO KEY FAILURE. I WAS TOWED FROM JFK AIRPORT TO JEEP DEALER IN WANTAGH. IT WAS DETERMINED KEY **DEPROGRAMMED** AND SO FAILED. I ASKED IF THERE WAS ANY INDICATION THIS FAILURE WAS GOING TO HAPPEN AND THEY SAID NO. THEY REPLACED ONE KEY UNDER WARRANTY AND CHARGED ME 206.00 FOR SECOND KEY. I WROTE TO JEEP/CHRYSLER FOR REIMBURSEMENT AND WAS DENIED. A FAILURE LIKE THIS COULD CAUSE SERIOUS ISSUES . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438849December 7, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THE WINDOW REGULATORS FOR THE FRONT AND REAR DRIVER SIDE WINDOWS FAILED. THE WINDOWS HAD FALLEN DOWN INTO THE DOOR PANELS ABNORMALLY AND COULD NOT BE CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE WINDOW REGULATORS NEEDED TO BE REPLACES AND THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND BUT PROVIDED NO ASSISTANCE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 68,785.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438801December 6, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2004 JEEP LIBERTY WINDOW REGULATORS. REPLACED LEFT REAR WINDOW REGULAR ($450) IN 2009. REPLACED LEFT REAR WINDOW REGULATOR IN JULY, 2010 AT COST OF $96 (GOODWILL WARRANTY). RIGHT REAR WINDOW REGULATOR NEEDS TO BE REPLACED BUT HASN'T BECAUSE OF COST. NOW FRONT LEFT WINDOW REGULATOR HAS TO BE REPLACED FOR $350. THIS CAUSES HARDSHIPS IN INCLEMENT WEATHER CONDITIONS WHILE DRIVING THE WINDOWS GET STUCK OR FALL DOWN WHILE DRIVING CAUSING DISTRACTIONS AS WELL AS FINANCIALLY HAVING TO PAY LABOR AND PARTS COSTS EACH REPEAT TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438538December 5, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED WHEN REFUELING THE VEHICLE, FUEL SPILLED ON HIM AND THE VEHICLE. THE DEALER WAS NOTIFIED AND STATED THERE WERE NO RECALLS. THE MANUFACTURER ALSO CONFIRMED THERE WERE NO RECALLS AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 78,000 AND THE CURRENT MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438570December 5, 2011
FUEL SYSTEM, GASOLINE
WHEN FILLING GAS TANK WITH FUEL, FUEL SPILLS OUT OF THE FILLER TUBE SPLASHING ON THE SIDE OF THE VEHICLE, THE PERSON PUMPING THE FUEL, AND ONTO THE GROUND. THERE IS AN OBVIOUS DEFECT INTERNAL RELATING TO THE FILLER VALVE OR FUEL TANK. THIS IS EXTREMELY DANGEROUS AND SHOULD BE EVALUATED AS A SAFETY RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438681December 5, 2011
SUSPENSION
IN BACKING OUT THE DRIVEWAY, THE REAR AXLE SEPARATED FROM THE FRAME ON THE RIGHT SIDE. THE RIGHT REAR CONTROL ARM IS COMPLETELY RUSTED THROUGH AND BROKE. THERE ARE SIGNS THAT THE LEFT REAR CONTROL ARM IS RUSTED THROUGH AND ABOUT TO FAIL ALSO. I AM LUCKY THAT I WAS NOT ON THE ROAD YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438074December 2, 2011
POWER TRAIN
SHIFT CABLE FAILED WHEN WE ROLLED TO A STOP. WENT TO PUT THE JEEP IN PARK. WOULD NOT GO. WOULD NOT GO INTO REVERSE. MANAGED TO FORCE IT INTO NEUTRAL BUT THAT WAS IT. HAD TO MANUALLY PUSH THE JEEP BACKWARDS TO TRY TO TURN IT AROUND TO TAKE IT TO A SHOP. KEY WOULD NOT COME OUT AS A RESULT MAKING BATTERY GO DEAD. VERY UNSAFE BECAUSE IF THAT SHIFTER CABLE BROKE AT A HIGHER SPEED IT MAY OR MAY NOT HAVE MESSED THE TRANSMISSION UP OR ALLOWED US TO SHUT THE VEHICLE OFF. FOR INSTANCE IT WERE IN DRIVE AND COULD NOT BE SHUT OFF WHAT WOULD WE DO? FOUND OUT FROM LOCAL JEEP DEALERS THAT THEY HAVE TO REPLACE SEVERAL OF THESE A WEEK. MY PERSONAL MECHANIC WAS UNABLE TO SECURE ONE FOR SEVERAL DAYS BECAUSE THEY WERE SOLD OUT ALL IN OUR REGION. SUSPECT THIS IS A BIG PROBLEM. NO WORD FROM JEEP ON THIS! MECHANIC WAS STUNNED HOW POORLY MADE THE CABLE IS AND WAS SURPRISED IT LASTED AS LONG AS IT DID! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438078December 2, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT BOTH OF THE REAR WINDOW ACTUATORS FRACTURED, CAUSING THE WINDOWS TO DROP DOWN INTO THE DOOR PANEL. THE CONTACT MENTIONED THAT THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE ACTUATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438113December 2, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY SPORT. THE CONTACT WAS DRIVING 25 MPH WHEN THE DRIVER SIDE REAR WINDOW FELL INTO THE DOOR PANEL. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE MECHANIC CONFIRMED THE FAILURE. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 138,000 AND THE CURRENT MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438151December 2, 2011
FUEL SYSTEM, GASOLINE
THE FUEL TANK APPEARS TO NOT PROPERLY VENT WHILING REFUELING WHICH CAUSES THE FUEL PUMP TO KICK OFF AND FUEL TO BE EJECTED FROM THE TANK WHILE REFUELING. EVEN WHEN YOU TRY TO REFILL THE TANK VERY SLOWLY THE PROBLEM IS STILL PRESENT. SOME FUEL STATIONS DON'T HAVE PUMPS THAT OPERATE AT A SLOW ENOUGH FLOW RATE FOR ME TO BE ABLE TO FILL THE TANK. IT TAKES ABOUT 15 TO 20 MINUTES TO FILL THE 20 GALLON TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438154December 2, 2011
SUSPENSION
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE HAVING A ROUTINE WHEEL ALIGNMENT, THE MECHANIC ADVISED HIM THE FRONT DRIVER AND PASSENGER SIDE LOWER CONTROL ARMS WERE WORN. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 06V288000 ( SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438175December 2, 2011
FUEL SYSTEM, GASOLINE
ON EACH FILL UP, GASOLINE SHOOTS OUT OF THE NOZZLE RECEPTOR. THIS OCCURS WITH THE OPERATOR HOLDING THE HANDLE IN OR WITH THE LATCH PUSHED DOWN TO HOLD THE HANDLE DOWN. APPROXIMATELY A QUARTER CUP OF FUEL SHOOTS OUT OF THE TANK UPON OVERFILL. I HAVE CALLED SEVERAL DEALERS AND THE DEALER INSISTS THE TANK HAS BEEN COMPROMISED BY "ETHANOL BASED" FUELS. I HAVE NEVER FILLED UP WITH ANYTHING BUT 87 OCTANE. THE DEALER WANTS ME TO PAY $5000 FOR A NEW GAS TANK. THIS OCCURS AT EVERY GAS STATION AND I HAVE TRIED TO FILL THE TANK ON THE SLOWEST SETTING. NEITHER METHOD HELPS THE OVERFILLING. THIS IS NOT ONLY A SAFETY CONCERN FOR ME, BUT AN ENVIRONMENTAL HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437990December 1, 2011
FUEL SYSTEM, GASOLINE
GAS OVERFLOWS EVERY TIME I FILL UP. I HAVE NOT CAUGHT ON FIRE YET, BUT I WORRY FOR ME AND MY CHILDREN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437812November 30, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHILE REFUELING, FUEL WOULD SPILL OUT FROM THE FUEL FILLER NECK AND ONTO HIMSELF. THE DEALER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 74,000 AND THE CURRENT MILEAGE WAS 79,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437868November 30, 2011
WHEELS:LUGS/NUTS/BOLTS/STUDS, WHEELS
THE WHEEL LUG BOLTS, ALL FIVE, ON THE FRONT RIGHT WHEEL HAVE SHEARED OFF AT THE WHEEL HUB. I HAVE THREE OF THE LUG BOLTS (FOR METALLUGICAL ANALYSIS) AND PICTURES OF THE VEHICLE POSITION AT THE TIME OF FAILURE. APPARENTLY TWO OF THE OTHER LUG BOLTS HAD FAILED EARLIER AND DROPPED FROM THE VEHICLE. HAD THIS FINAL FAILURE OCCURRED AT A HIGHER RATE OF SPEED THAN 1 MPH, THE RESULTS WOULD HAVE BEEN DISASTROUS. I DO NOT FEEL THAT A FAILURE SUCH AS THIS IS NORMAL FOR ~114,000 MILES ON A 10 YEAR OLD VEHICLE AND SUSPECT THAT IT MAY BE THE RESULT OF SUBSTANDARD MATERIAL. I HAVE ELECTRONIC PICTURES THAT I CAN SUBMIT. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437662November 29, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THE REAR DRIVER SIDE WINDOW COULD ONLY BE CLOSED PARTIALLY. THE DEALER PERFORMED A DIAGNOSTIC WHICH LOCATED THE FAILURE AT THE WINDOW REGULATOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE A WARE OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000 AND THE CURRENT MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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