Jeep Liberty Complaints

8,882 consumer complaints on file.

#10745757August 3, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING OVER A BUMP AT APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY BEGAN TO SHAKE AND VIBRATE WHEN PRESSING THE BRAKE PEDAL. THE CONTACT INDICATED THAT THE ABS SENSOR LIGHT LATER ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 124,547. UPDATED 11/09/15*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745748August 3, 2015
ELECTRICAL SYSTEM
ELECTRICAL PROBLEM- DRIVING DOWN THE ROAD AT 20 MPH AND HORN STARTS GOING OFF, WINDSHIELD WIPERS ( FRONT AND BACK ) STARING MOVING, INTERIOR LIGHTS AND EXTERIOR LIGHTS START FLICKERING. SHUT CAR OFF AND IT DOESN'T STOP UNTIL YOU PULL THE NEGATIVE BATTERY TERMINAL. NOTHING WORKS DURING THIS OUTBURST NO KEYLESS ENTRY NO POWER WINDOWS. CAR KINDA SITS THERE CONFULSING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745752August 3, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. WHEN THE KEY WAS REMOVED FROM THE IGNITION, THE ENGINE CONTINUED TO RUN. THE CONTACT PLACED THE KEY IN THE IGNITION TO THE ON POSITION AND THEN BACK TO OFF TO FINALLY SHUT OFF THE ENGINE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT WHEN THE KEY WAS PLACED IN THE IGNITION TO THE ON POSITION, THE ENGINE FAILED TO TURN OVER, HOWEVER, ALL THE ELECTRICAL FUNCTIONS CONTINUED TO RUN. THE CONTACT REMOVED THE BATTERY TO SHUT DOWN THE ELECTRICAL FUNCTIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745785August 3, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/21/15*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745621August 2, 2015
AIR BAGS
MY AIR BAG LIGHT HAS COME ON AND WILL NOT TURN OFF. I HAVE NOT BEEN IN ANY ACCIDENTS WHERE THIS SHOULD OCCUR. I NOTICED THEY ARE FIXING OTHER YEARS FOR THIS PROBLEM BUT IT SEEMS MY YEAR SHOULD BE INCLUDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745522August 1, 2015
FUEL/PROPULSION SYSTEM
ALL JEEP LIBERTY 2005 - 2007 AS FAR AS I KNOW. I HAVE A 2005 AND MY DAUGHTER HAS A 2007. GAS SPEWS OUT OF THE GAS TANK WHEN GAS PUMP SHUTS OFF WHEN FULL. EVERYONE I KNOW WHO HAS ONE OF THESE VEHICLES HAS THE SAME PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745562August 1, 2015
UNKNOWN OR OTHER
RECEIVED NOTICE ABOUT R06, WHICH IS A RECALL FIXING THE ORIGINAL RECALL FOR THIS ISSUE WITH THE AIRBAG AND RESTRAINT SYSTEM. I RECEIVED THIS NOTICE IN FEBRUARY 2015, ALMOST 6 MONTHS AGO, AND NO REMEDY IS AVAILABLE YET. I FEEL THIS IS AN EXCESSIVE AMOUNT OF TIME, AND SHOULD'VE HAD A SOLUTION BY NOW, OR AT THE VERY LEAST JEEP CONTACTING ME AGAIN, AND SAYING "I KNOW WE HAVE NOT RESOLVED THE OUTSTANDING RECALL, AND WE APOLOGIZE HOWEVER WE ARE WORKING ON THE SITUATION". IF THIS WAS DONE, AT LEAST I'D KNOW THERE STILL TRYING TO DO SOMETHING TO RESOLVE IT, INSTEAD OF GETTING THE RUN AROUND WHEN CALLING THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745249July 31, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745279July 31, 2015
AIR BAGS
AIR BAG STAYS ON. I TOOK TO DEALER IN FAIRBANKS, AK. WAS TOLD THERE'S A RECALL BUT NO REMEDY YET. HOWEVER, THEY COULD FIX IT FOR $1,000. SINCE I DID NOT CHOOSE TO PAY $1,000, THEY MADE ME SIGN A FORM INDICATING I'M AWARE THAT THE AIRBAGS MAY NOT DEPLOY IN AN ACCIDENT. HOW IS IT THEY CAN FIX IT IF I FORK OVER $1,000 BUT NOT ABLE TO AS A RECALL? SO NOW I'M GOING DRIVE FOR MONTHS UNTIL THEY GET A REMEDY JUST LIKE THE HITCH PROBLEM. BOTH OF WHICH ARE SERIOUS SAFETY ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745337July 31, 2015
ELECTRICAL SYSTEM, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AND REAR WINDOWS FAILED TO GO UP OR DOWN WHILE USING THE WINDOW SWITCHES. ALSO, THE FRONT PASSENGER SIDE AND REAR WINDOWS MOVED VERY SLOWLY WHEN THE WINDOW SWITCH WAS ACTIVATED. THE CONTACT STATED THAT THE DRIVER SIDE WINDOW REGULATOR FAILED, CAUSING THE WINDOW TO OPEN WITHOUT THE WINDOW SWITCH BEING DEPRESSED. IN ADDITION, THE CONTACT STATED THAT THE TPMS WARNING LIGHT WAS ILLUMINATED EVEN THOUGH THE TIRE WAS INFLATED TO THE MANUFACTURER'S VEHICLE SPECIFICATION. THE VEHICLE WAS NOT TAKEN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745360July 31, 2015
ENGINE
PULL OUT OF DRIVEWAY TO STOP SIGN. PULLED OUT INTO INTERSECTION AND THERE WAS A LOUD BANG FOLLOWED BY CLANKING NOISE. IT TURNED OUT TO BE A BLOWN ENGINE. THERE WAS NO WARNING, NO CHECK ENGINE LIGHT. ENGINE WAS REPLACED. NOW TRANSMISSION IS FAILING WILL FILE A SEPARATE COMPLAINT FOR THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745370July 31, 2015
POWER TRAIN
AFTER DRIVING MY JEEP FOR ABOUT 20 MINUTES IT WILL START GOING IN AND OUT OF LIMP MODE THEN IT WILL DOWNSHIFT HARD TO 3RD GEAR AND WILL REV THE ENGINE UNTIL IT IS SHUT OFF AND STARTED AGAIN. I AM NO LONGER DRIVING IT AND AM DEBATING ON WHETHER OR NOT TO FIX IT AS I JUST DUMPED OVER $3000. FOR ENGINE. THIS CAR SEEMS TO BE A WALKING TIME BOMB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744889July 30, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/25/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744910July 30, 2015
ENGINE
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT ABLE TO RESTART AND SMOKE STARTED EMITTING PROFUSELY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 211,050. UPDATED 09/21/15*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744933July 30, 2015
ELECTRICAL SYSTEM, ENGINE
09/5/2010 AFTER MY PURCHASE OF MY JEEP I TOOK IT TO BRANDON COURTESY CHRYSLER DODGE JEEP , I HAVE HAD NOTHING BUT PROBLEMS WITH MY JEEP SINCE THEN THEY DAMAGED MY JEEP AND REFUSED TO TAKE OWNERSHIP OF ALL THEY HAD DONE. I KEEP TELLING MANAGEMENT OF THE ISSUES NO REAL RESPONSE DO TO MY SPINAL CORD INJURY NO OTHER CHOICE IN DEALERSHIP MANTINANCE. 08/2014 LAST YR I WAS ON I75 GOING ABOUT 70 WHEN MY SLIDER ROOF FLOW OPEN TAKING PARTS WITH IT.I PAID THEM OVER 100.$ PLUS THEY CHANGED MY INSURANCE OVER $2000. I HAVE TAKEN IT BACK OVER TEN TIMES IT STILL LEAKING. AND STAINED FROM THE LEAKS. THEY NO LONGER REUNION MY CALLS. PLUS THEY DID NOT REPLACE THE SLIDDER ROOF AS CHARGED BUT REPAIRED.MY BATTERIES DON'T LAST. SINCE MY FIRST VISIT WITH BRANDON COURTESY CHRYSLER DODGE JEEP DEALERSHIP I HAD TOLD THEM OF THE EXSSIVE WIND NOISE. THE LIST GOES ON I HAVE COPIES OF ALL SAID AND DID REPAIRS THAT DON'T MATCH THE REPRINTS I REQUESTED. PLEASE HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744873July 30, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THE NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM) WAS RECEIVED ON APRIL 24, 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744623July 29, 2015
UNKNOWN OR OTHER
UNABLE TO COMPLETE RECALL, INCLUDING M35 ORC FILTER CIRCUT, N46 TRAILER HITCH, AND R06 ORC MODULE, DUE TO "EXCESSIVE CORROSION", ON 7/22/2015 AT VICTORY DEALERSHIP IN ROME, N.Y. THEY SUGGESTED I BRING MY JEEP TO A FABRICATION SHOP TO REPAIR, WHICH I DID TODAY, 7/29/2015. CNY PRECISION WELDING AND CUSTOM FABRICATION, LOCATED IN ROME, N.Y., REPAIRED THE VEHICLE FOR $350, BUT THEY WONDERED WHY THE HITCH COULDN'T HAVE BEEN INSTALLED PREVIOUSLY. I WILL BRING THE JEEP BACK TO VICTORY AS SOON AS I CAN GET ANOTHER APPOINTMENT. MY COMPLAINT IS THAT I AM A SINGLE MOM WITH NO SAFE CAR TO DRIVE! WHY COULDN'T THEY FIX THE OTHER RECALL ISSUES? THEY DON'T EVEN HAVE THE PARTS FOR THE AIRBAG ISSUE YET. WHAT IS REALLY UPSETTING IS A QUOTE I FOUND FROM THE NEW YORK TIMES, "BUT UNDER FEDERAL REGULATIONS, AUTOMAKERS UNDERTAKING A RECALL CANNOT OPT TO REPAIR SOME OF THE AFFECTED VEHICLES AND NOT OTHERS, SAID ALLAN KAM, WHO WORKED FOR THE HIGHWAY SAFETY AGENCY FROM 1975 TO 2000. THEY CAN'T BE SELECTIVE AND SAY, "IF THEY ARE RUSTY, THEY DON'T GET THE REMEDY," MR. KAM SAID IN A TELEPHONE INTERVIEW, "IF YOU CAN'T REPAIR IT, YOU REPLACE IT OR BUY IT BACK." IS ANY PART OF THE PREVIOUS QUOTE TRUE? I REALLY NEED TO GET SOME CLEAR DIRECTION FROM THE FIAT CHRYSLER COMPANY BEFORE I BORROW MORE MONEY TO FIX AN UNFIXABLE CAR. I CAN'T AFFORD THIS MESS. I'M TAKING AN EMOTIONAL BEATING HERE. I DON'T EVEN WANT MY CHILD IN A CAR THAT CAN HAVE AN AIRBAG GO OFF AT ANY TIME OR AA GAS TANK EXPLODE! THIS IS JUST TERRIFYING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744661July 29, 2015
SUSPENSION, UNKNOWN OR OTHER, VEHICLE SPEED CONTROL
I PURCHASED MY JEEP FROM A PRIVATE OWNER BACK IN 10/2013. I THOUGHT I WROTE A COMPLAINT OUT BUT I CAN NOT FIND IT HERE. I HAVE A 2008 JEEP LIBERTY WITH A ROLL BACK TOP. WHILE DRIVING WITH MY GRANDSON THE TOP BLEW BACK AND BROKE THE CLIP BROKE WHEN IT FLEW BACK.. TO FIX, IT WILL COST 2,000.00 TO 2,500 DOLLARS . IT WAS OUT OF WARRANTY AND CHRYSLER WOULD NOT HELP ME IN ANY WAY I CALLED CHRYSLER DIRECT AND A LOCAL DEALER. I DID NOT THINK IT WAS THE RIGHT THING TO DO BEING THAT I DO NOT BELIEVE A ROOF SHE BE ABLE TO BLOW OFF YOUR VEHICLE. I COULD HAVE BEEN ON A HIGHWAY DRIVING 50 OR 60 MILES PER HOUR AND THAT ROOF COULD HAVE BLOWN TOTALLY OFF MY JEEP AND REALLY CAUSED A PROBLEM. EXTREMELY DANGEROUS.AS FAR AS LOOK AT IT THIS IT IS A HUGE DEFECT. . I HAVE DRIVEN MANY CONVERTIBLE CARS AND NEVER HAD THE ROOF BLOW BACK. PLUS THE NOISE FACTOR IS JUST AWFUL. YOU CANNOT EVEN HEAR SOMEONE SPEAK WITH THE TOP CLOSED. THE WIND IS JUST AWFUL THERE DESIGN ON THIS ROOF IS DANGEROUS AND JUST PLAIN AWFUL!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744696July 29, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE CONTACT WAS INFORMED THAT THE APPROXIMATE WAIT TIME FOR THE RECALL PART TO BECOME AVAILABLE WOULD BE TWO YEARS. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744774July 29, 2015
AIR BAGS
RECENTLY I TOOK MY 2012 JEEP LIBERTY IN FOR A RECALL REPAIR ON THE ACTIVE HEAD RESTRAINTS. THE AIRBAG DASH LIGHT HAS BEEN ON FOR ABOUT A MONTH AND A HALF, AND IT HASN'T REALLY BOTHERED ME UNTIL TODAY. I WAS CALLED BY RANCHO JEEP/DODGE DURING MY RECALL REPAIR TODAY, AND THE MECHANIC TOOK A VERY AGGRESSIVE SALES TYPE PERSONA REGARDING ME FIXING THE AIRBAG LIGHT, WHICH HE QUOTED ME AT OVER $400 FOR EVERYTHING. I SAID NO, AND HE PERSISTED TO TRY TO SELL ME ON FIXING THIS LIGHT. I ALSO WORK IN SALES, SO I WAS VERY WELL AWARE THAT HE WAS FOLLOWING SOME COMPANY INSTRUCTION TO PUSH HARD TO GET ME TO FIX THIS ISSUE. THEN I NOTICED THERE IS AN OPEN INVESTIGATION REGARDING EXACTLY THIS PROBLEM. I ALSO READ THE BELOW ARTICLES AND FOUND THAT MANY PEOPLE ARE CURRENTLY HAVING ISSUES WITH AIRBAG FAILURES ON THEIR JEEP LIBERTY VEHICLES. PLEASE GET CHRYSLER TO FIX THIS, IT SEEMS THEY MAY EVEN BE FOLLOWING POOR BUSINESS PRACTICES BY TRYING TO GET CUSTOMERS TO FIX THIS ISSUE BY SPENDING THEIR OWN MONEY BEFORE A RECALL IS ISSUED BY NHTSA. HTTP://WWW.CARCOMPLAINTS.COM/JEEP/LIBERTY/2012/SEAT_BELTS_AIR_BAGS/AIRBAG_LIGHT_ON.SHTML HTTP://WWW.NPR.ORG/SECTIONS/THETWO-WAY/2015/07/26/426557128/FIAT-CHRYSLER-HIT-WITH-RECORD-105-MILLION-FINE-FOR-SAFETY-DEFECTS HTTP://WWW-ODI.NHTSA.DOT.GOV/OWNERS/RECENTINVESTIGATIONS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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