Jeep Liberty Complaints

8,882 consumer complaints on file.

#10760552September 2, 2015
AIR BAGS, FUEL SYSTEM, GASOLINE, STRUCTURE
2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO VEHICLE HAS SEVERAL RECALL NOTICES. *SMD THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760996September 2, 2015
STRUCTURE, AIR BAGS, STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 06V28000 (SUSPENSION), 09V119000 (SUSPENSION), 12V527000 (AIR BAGS), 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE ), AND 15V046000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761022September 2, 2015
ENGINE
I BOUGHT MY JEEP LIBERTY JET IN FEB 2012 BRAND NEW OUT OF THE SHOW ROOM. I AM A MILITARY VET AND WANTED A RELIABLE CAR TO DRIVE IN FOR MY PCS MOVES. I STARTED HAVING VEHICLE SHAKES IN 2013 FOR MY 2012 JEEP LIBERTY JET. IN DECEMBER 2013 I TOOK IT TO MILTON REUBEN CHRYSLER DEALERSHIP FOR CHECK ENGINE LIGHT. I WAS ALSO INFORMED THERE WAS A SAFETY RECALL ON IT THAT I WAS UNAWARE OF. THE VEHICLE WAS IN THE SHOP FOR OVER A MONTH FOR CYLINDER 3,4,7 MISFIRES. THE HEADS WERE REPLACED. IN AUGUST 2014, NOT EVEN A YEAR AFTER MY VEHICLE WAS IN THE SHOP I HAD TO RETURN FOR SHAKES. MY CHILD WAS IN THE CAR AT THE TIME IT WAS SHAKING VIOLENTLY. I CALLED CHRYSLER, NOT THE DEALERSHIP, TO COMPLAIN OF THIS SAFETY ISSUE AND FOR LONG TERM HELP SOLVING THE ISSUE. THEY BASICALLY SAID I WAS ON MY OWN AND THE DEALERSHIP DIDN'T WANT THE VEHICLE AS A TRADE IN BECAUSE OF ITS LENGTHY WRAP SHEET. THEY REPLACED CYLINDER 3 AND 7 AGAIN. I THOUGHT THE WORST WAS OVER UNTIL AUGUST 29, 2015 THE SHAKES CAME BACK. I TOOK IT TO DEALERSHIP AND THEY GAVE ME A BILL FOR $1100 FOR CYLINDER 5 MISFIRE. THE VEHICLE HAS LESS THAN 80,000 MILES ON A 100,000 MILE WARRANTY. IT HAS BEEN IN THE SHOP EVERY YEAR SINCE WE HAVE HAD IT FOR MAJOR WORK. THE DEALERSHIP DOESN'T WANT IT AND CHRYSLER IS NOT TAKING RESPONSIBILITY FOR THE FACT THEY BUILT A FAULTY VEHICLE. EVERY 20,000 MILES I AM HAVING ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760614September 1, 2015
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
WHILE PULLING INTO PARKING SPACE, HORN SUDDENLY BLOWS, WIPERS AND WASHERS COME ON, LIGHTS COME ONCAR BUCKS. BROUGHT TO DEALER KEPT FOR 3 DAYS, NO ANSWER. 3 DAYS LATER CAR PARKED HORN BLOWS WIPERS ON, DOORS LOCK. 2 DAYS AFTER CAR PARKED SAME THING. DEALER CAN FIND NO CODES. REPEAT OF SAME INCIDENTS FROM 8/20/14, SAME RESPONSE FROM DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760621September 1, 2015
ELECTRICAL SYSTEM, ENGINE
ON TUESDAY, AUGUST 25, 2015, I WAS ON MY WAY TO A WORKSHOP FOR MY JOB ON ROUTE 73 IN BERLIN, NEW JERSEY. I HAD STOPPED AT A LIGHT. WHEN THE LIGHT TURNED GREEN, I PROCEEDED TO GO. THE CAR STALLED OUT ALL THE LIGHTS ON THE DASH BOARD BLINKED ON AND OFF AND THE CAR SHUT COMPLETELY OFF. THEN WHITE SMOKE CAME OUT FROM UNDER THE HOOD. SO AS I WAS SITTING CONTEMPLATING WHAT TO DO NEXT. I LOOKED UP AND THE DRIVER IN THE CAR NEXT TO ME STARTED YELLING THAT THERE WAS FIRE UNDERNEATH THE CAR. I IMMEDIATELY EXITED THE CAR AND CROSSED THE STREET ON A BUSY HIGHWAY. WHEN I REACHED THE OTHER SIDE OF THE STREET. PITCH BLACK SMOKE ALONG WITH RED FLAMES BILLOWED OUT FROM UNDER THE HOOD. AFIRE RESCUE TRUCK ARRIVE AND IMMEDIATELY USED A FIRE EXTINGUISHER TO DOUSE THE FIRE. THEN, THE FIRE TRUCKS AND POLICE CAME TO FOLLOW UP. THE FIREMAN LIFT THE HOOD UP AND ALLOWED ME TO VIEW THE DAMAGE. THE BATTERY ALONG WITH OTHER ITEMS ON THE ENGINE WAS MELTED LIKE CANDLE WAX. THE CAR WAS TOWED AWAY, HOWEVER AS THE CAR WAS PLACED ON THE FLATBED OF THE TRUCK, MY TRUCK STARTED SMOKING AND FLAMES WERE SHOOTING FROM UNDER THE CAR. CAR HAS BEEN DECLARED TOTALED. THAT WAS A VERY SAD DAY FOR ME.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10760645September 1, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND THERE WAS BRAKE FLUID LEAKING FROM THE FRONT OF THE VEHICLE. THE CONTACT INDEPENDENTLY DIAGNOSED THAT FRONT PASSENGER SIDE BRAKE LINE FRACTURED. THE FRONT PASSENGER AND DRIVER SIDE BRAKE LINES WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760667September 1, 2015
FUEL/PROPULSION SYSTEM, STRUCTURE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS CONTACTED SEVERAL TIMES, BUT WAS UNABLE TO PROVIDE A TIMEFRAME FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760664September 1, 2015
FUEL/PROPULSION SYSTEM
FUEL SPILLAGE EVERY TIME FUELING TANK. TAKES ~ 15MIN TO FILL TAKE. NEED TO REDUCE FUEL FLOW FROM PUMP DOWN TO A DRIZZLE OTHERWISE FUEL SPILLS ALL OVER CAR, GROUND AND MYSELF. VERY DANGEROUS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760783September 1, 2015
AIR BAGS
AIR BAG LIGHT ILLUMINATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760857September 1, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. UPDATED 11/04/15*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760424August 31, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO PROVIDE A DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/16/15 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760429August 31, 2015
STRUCTURE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760440August 31, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. WHILE THE DEALER WAS REPAIRING THE VEHICLE ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), THE VEHICLE FAILED TO START. THE TECHNICIAN DIAGNOSED THAT THE PCM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760452August 31, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND AN ABNORMAL NOISE WAS COMING FROM THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER :15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000. UPDATED 11/19/15*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760600August 31, 2015
SEATS, STRUCTURE:BODY, SERVICE BRAKES
BUENO HEARQUART TOYOTA ME VENDI ESTE CARRO SIN DECIR QUE ES CHOCADO, QUE AL TECHO QUE ES DE LONA LE ENTRA AIRE Y TODA LA LLUVIA. ESTUVE VARIAS SEMANA VINDOLOS PARA QUE ME LO ARREGLARAN Y NADA . ME DIJERON QUE COBRABAN 2500$ UNA SUMA MUY ALTA Y PARA COLMO EL VEHCULO NO VALE NI LA MITAD EN QUE ME LO VENDIERON. ESTE DEALER ME ESTAFO.NUNCA ME HABLO CLARO . ESPERO ME AYUDEN. GRACIAS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760254August 31, 2015
POWER TRAIN
I HAD TRAVELED ABOUT 500 MILES AND ALL OF THE LIGHTS CONCERNING THE 4 WD LIT UP ON THE DASH AND THE RPM'S JUMPED UP OVER 3000 RPM, I WAS TOWING A TRAILER AND USING THE TOWING MODE AS IT SAYS TO IN THE MANUAL, THERE WERE NO CHRYSLER DEALERS OPEN FOR DOING SERVICE, I PULLED OVER AND SHUT OFF THE TRAILER TOWING AND WENT A WAYS FURTHER AND THE LIGHTS WERE STILL ON SO I PULLED THE FUSE AND CONTINUED ALONG THE LIGHTS SLOWLY ONE BY ONE SHUT OFF. I STOPPED IN BLOOMINGTON, ILLINOIS AT THE CHRYSLER DEALER THE NEXT DAY AND THEY COULD NOT GIVE A GOD ANSWER FOR WHAT HAD HAPPENED. I CONTINUED ON TO FLORIDA TO VISIT WITH MY SONS AND THE SITUATION GOT WORSE IT STARTED ACTING LIKE THE ENGINE WAS MISS FIRING ON A CYLINDER OR TWO, CHRYSLER DEALER IN FL WAS TOO BUSY TO CHECK IT OUT AND WANTED ME TO PAY UP FRONT EVEN THOUGH THE POWER TRAIN IS STILL UNDER WARRANTY TIL 100,000 MILES. I LEFT FL RETURNING TO IL AND HAD IT CHECKED BY A FRIEND WHO HAD A GARAGE AND HIS TESTING SHOWED A BAD MODULATOR IN THE TRANSMISSION, I TOOK IT BACK TO THE CHRYSLER DEALER AND THEY PUT IT ON THEIR COMPUTER AND DIS SOME ADJUSTING AND TOLD ME TO TAKE IT EASY THE TRANSMISSION IS VERY WEAK AND NEEDS REPAIR BUT CHRYSLER WILL NOT DO ANYTHING UNLESS THE TRANSMISSION QUITS COMPLETELY. I LEFT IL AND RETURNED TO SOUTH DAKOTA AND THE TRANSMISSION IS NO BETTER BUT ACTUALLY GETTING WORSE, I WENT TO HOT SPRINGS SD YESTERDAY WHICH IS ABOUT A 60 MILE ONE WAY TRIP, VISITED WITH FRIENDS FOR 4 HOURS AND RETURNED HOME AND BEFORE I GOT BACK HOME ALL THE LIGHTS FOR THE 4 WD WERE ON , I THINK CHRYSLER NEEDS TO TAKE CARE OF THIS PROBLEM BEFORE I AM LEFT STRANDED ALONGSIDE A ROAD SOMEPLACE OR HAVE A WRECK FROM THE TRANSMISSION GONG OUT WHILE DRIVING. THIS IS THE WORSE CHRYSLER THAT I HAVE EVER OWNED AND WILL BE THE LAST ONE IF THE PROBLEM IS NOT CORRECTED AND SOON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760276August 31, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE CRASHED INTO ANOTHER VEHICLE AND CAUSED SIGNIFICANT DAMAGE TO THE FRONT END. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED AN INJURED LEFT SHOULDER THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 123,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10760293August 31, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE VIN WAS ASSOCIATED WITH THE RECALL SINCE DECEMBER 11, 2013. THE DEALER STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760511August 31, 2015
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO VEHICLE WARNING LIGHT ILLUMINATED. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760224August 30, 2015
UNKNOWN OR OTHER
WINDOW REGULATOR HAS FAILED ON FRONT PASSENGER WINDOW AND MANY REPORTS THIS IS DUE TO A CHEAP PLASTIC ASSEMBLY THAT SUPPORTS THE GLASS INSTEAD OF METAL.IT IS THE MANUFACTURES FAULT AS THIS FAILS FOR NO REASON.MY WINDOW WAS TILTED WHEN I GOT IN IT THIS MORNING,NO VANDALISM ,NOR STORMS.IT MAKE A WHIRRING NOISE WHEN USING THE UP BUTTON AND WENT STRAIGHT WITH THE CABLE FROM THE REGULATOR SNAKING UP THE SIDE OF THE DOOR.IT IS UP NOW BUT WITH ALL THE INFO FOUND FEELING I SHOULD NOT PAY FOR IT AND THE ISSUE JUST REPEATS ITSELF AFTER REPLACEMENT BECAUSE OF INADEQUATE EQUIPMENT. PLEASE HELP ME AND SO MANY OTHERS HAVING THE SAME EXPERIENCE. I CAN SEE HOW THIS WOULD BE CONSIDERED A DANGEROUS ON THE HIGHWAY. PLEASE USE THE ATTACHED LINK TO SEE MANY MORE REPORTS OF THE SAME ISSUE HTTP://WWW.CARCOMPLAINTS.COM/JEEP/LIBERTY/2004/WINDOWS_WINDSHIELD/WINDOWS_FAIL.SHTML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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