Jeep Grand Cherokee Complaints (2010)

118 consumer complaints on file.

#11765409September 18, 2026
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Airbag light, with dinging sound, comes on multiple times a day, stays on for a few minutes and goes off. Battery is dead every tim I try to start my vehicle. When I shut off ignition, there is a series of loud clicks coming from the lower central instrument panel. The sound lasts for several minutes. It makes the same sound if I change the temperature on the dual climate control. Digital navigation system /radio doesn't work after shutting off vehicle and restarting it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610765August 25, 2024
AIR BAGS
The Air Bag warning light came on after we got an oil change for our car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586336May 1, 2024
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2010 Jeep Grand Cherokee. The contact stated that while driving at 8 MPH through a parking area, the vehicle suddenly accelerated on its own. As a result, the vehicle traveled 100 feet before coming to a complete stop after colliding with two light poles and a tree. The air bags did deploy. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were reported. The contact was transported to an area hospital by EMT and was treated for whiplash, hearing loss, and pain in his back and knees. The manufacturer was not notified of the failure. The failure mileage was 101,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11526091June 8, 2023
AIR BAGS, ELECTRICAL SYSTEM
The air bag light comes on every now and then. It happened in my previous jeep and is happening in my dad's Chrysler Sebring car as well. I seen this problem with the airbag automatic deactivation when the warning light comes on in different vehicles but all from Chrysler motors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470045June 20, 2022
ENGINE
Driving 2010 Jeep Grand Cherokee with HEMI engine on the freeway and the car lost engine power causing it to rapidly slow. Was able to make it safely to the side of the freeway, although multiple cars had to avoid, and had the car towed to our mechanic. The mechanic stated that the car needed an entire new engine as there were issues with the timing chain that then caused issues to the surrounding valves. In doing research, as this car only has 98,000 miles and is always serviced, I found that Chrysler has already recalled the Challengers with the same 5.7L HEMI engines, but has not done so for the 2010 Jeep Grand Cherokee's. We are at a loss and looking at $8,000-$10,000 to get a new engine and pay for labor. Currently looking for an attorney or an existing class action lawsuit as if we knew there were problems, we would have done things ahead of time to prevent the engine failure. There was NO WARNING provided on this issue, but have now found multiple individual complaints about the same issue on the internet. Please advise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446040January 3, 2022
SERVICE BRAKES, UNKNOWN OR OTHER
I was driving to work and the light turned red and I went to press on my brakes and if they didn't budge at all even all my body weight on it I couldn't get it to stop I almost smashed into the person in front of me luckily I thought about the emergency break thinked heavens and that's still hardly stopped it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428696August 11, 2021
ELECTRICAL SYSTEM:IGNITION
The contact owns a 2010 Jeep Grand Cherokee. The contact stated while attempting to shut-off the vehicle, the vehicle remained on when the key was removed from the ignition. The contact stated that the check engine warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and told the contact that the VIN was not included in a recall. The failure mileage was approximately 227,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385541December 29, 2020
ELECTRICAL SYSTEM
REFERENCE: NHTSA CAMPAIGN NUMBER: 10V200000 WHILE DRIVING, IF THE VEHICLE GOES OVER A BUMP IN THE ROAD THE KEY FOB MAY FALL OUT OF THE IGNITION MODULE. WHILE STATIONARY, THE KEY MAY BE REMOVED FROM THE IGNITION SWITCH (WIN MODULE) PRIOR TO PLACING THE SHIFTER IN PARK. THIS COULD RESULT IN THE POTENTIAL FOR UNINTENDED VEHICLE MOVEMENT AND COULD INCREASE THE RISK OF A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378645December 9, 2020
ELECTRICAL SYSTEM
IGNITION MODULE. KEY COMES OUT WHEN THE VEHICLE IS ON WHILE STOPPED OR IN MOTION. LIGHTS ARE NOT COMING ON THE PANEL, TURN SIGNAL NOT WORKING, IF THE RADIO AND AIR CONDITIONER ARE WORKING THE LIGHTS GO OFF INSIDE AND OUTSIDE THE VEHICLE. IF THEY ARE OFF THE INTERNAL LIGHTS DO NOT WORK WHILE DRIVING AND UNSURE IF OTHER CARS CAN SEE ACTIONS OF DRIVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377810December 3, 2020
ELECTRICAL SYSTEM
WHEN JEEP IS STARTED AFTER BEING PARKED. WONT SHIFT OUT OF PARK. WHEN IGNITION IS TURNED OFF, ENGINE CONTINUES TO RUN EVEN AFTER KEY IS REMOVED. ALL OTHER ELECTRIC COMPONENTS TURN OFF EXCEPT FOR ENGINE. SAFETY RELEASE BUTTON WAS PUSHED TO GET JEEP OUT OF GEAR, BUT WHEN PUT BACK IN PARK, IT GETS STUCK AGAIN. IS THERE A RECALL ON IGNITION SWITCH OR MODULE SWITCH THATS CAUSING THIS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366443October 26, 2020
ELECTRICAL SYSTEM
IGNITION MODULE PROBLEM VEHICLE RUNS WITHOUT KEY IN IGNITION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365572October 21, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
WIN MODULE FAILURE CAUSE CAR TO STALL WHILE DRIVING AND NOT STARTING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354035September 9, 2020
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
I'VE TRIED PASSING SMOG NOW FOR 5 MONTHS AND I KEEP GETTTING OB11 NOT READY. I'VE HAD MY CAR LOOKED AT AND SERVICED BY TWO MECH TO RUN DIAGNOSTICS - NOTHING COMES UP. I TAKE METICULOUS CARE AND HAVE FULL RECORDS OF MY SERVICE RECORDS. I'M AT A LOSS AND ALTHOUGH I'VE PAID MY REGISTRATION - I CANNOT GET CURRENT TAGS. I DON'T KNOW WHAT TO DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353868September 8, 2020
AIR BAGS, SERVICE BRAKES, ELECTRICAL SYSTEM
TIPM OR FRONT CONTROL MODULE SHUTTING OFF CAR WHILE DRIVING, TURNING OFF AIRBAGS AND NOT LETTING ABS SYSTEM FUNCTION PROPERLY. THE ENGINE HAS SHUT DOWN SEVERAL TIMES WHILE I'VE BEEN DRIVING SINCE I PURCHASED THIS VEHICLE RECENTLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351106August 25, 2020
ELECTRICAL SYSTEM
CAR JUST SHUTS OFF ON ITS OWN, AND HAS STARTING ISSUES, HAD ONE INSTANCE WHERE IT JUST SHOWN DOWN COMPLETELY IN TRAFFIC. THIS FINAL INSTANCE WILL NOT START AND LIGHTS ON PANEL JUST JUMP AROUND AND IT IS MAKING STRANGE NOISES UNDER THE HOOD IT WILL NOT START ALL LIGHTS COME ON RADIO ETC . WILL E HAVING THE ISSUE CHECKED ASAP AND WILL UPDATE ONCE OR IF I FOUND OUT CAUSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340389July 20, 2020
POWER TRAIN, UNKNOWN OR OTHER
IN DECEMBER 2019 I RECEIVED A RECALL NOTICE V51 FOR AN SYSTEM UPDATE TO THE POWERTRAIN (POWER CONTROL MODULE). ON 1/30/20 I TOOK MY BELOVED JEEP TO PUTNUM CHRYSLR JEEP IN BURLINGAME, CA TO PERFORM THE UPDATE. ON 4/24/20 I WENT TO PERFORM A STAR SMOG AND I FAILED DUE TO OBD11 NOT READY (OXYGEN SENSORS). I COULDN'T BELIEVE IT. I TAKE EXCEPTIONAL CARE FOR MY CAR AND DON'T HESITATE TO TAKE IT TO THE MECHANIC AND WAS SUPRISED. THEREAFTER, I TOOK IT BACK TO AND IT STATED THE SAME THING OBD11 NOT READY. ON 6/10/20 I TOOK IT TO ANOTHER SMOG PLACE AND AGAIN FAILED DUE TO OBD11 NOT READY. I THEN HAD THE SYSTEM RESET. DROVE IT FOR OVER 40 MILES AND TOOK IT TO THE SAME PLACE FOR SMOG AND AGAIN OBD11 NOT READY. I SPOKE TO BAR AND THEY CAN'T FIGURE THIS OUT. I NOW HAVE TO DEAL WITH THE REF AND THEY NOTED THAT THEY CAN PASS ME DUE TO THE AMOUNT OF MONEY I'VE SPENT TRYING TO CORRECT THIS OBD11 NOT READY. I EVEN REPLACED THE UPSTREAM OXYGEN SENSORS FOR NO REASON. I HAD A DIAGOSTIC PERFORMED AND THERE'S NOTHING WRONG WITH MY CAR. WHAT ARE YOU DOING ABOUT THIS OXYGEN SENSOR ISSUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328037June 9, 2020
ENGINE
I WAS DRIVING MY CAR DOWN A HILL AT APPROXIMATELY 45 MILES AND HOUR, ECO MODE WAS ACTIVATED, AND BEGAN TO SLOW DOWN THE LIGHT WHEN SUDDENLY MY CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT CAME ON. I FELT MY CAR LOSING POWER AND STEERING, BUT THANKFULLY WAS ABLE TO COAST TO THE SIDE OF THE ROAD BEFORE IT TOTALLY SHUT OFF. I HAD IT TOWED TO A JEEP DEALERSHIP, WHERE THEY INSPECTED IT AND INFORMED ME THAT THE TIMING CHAIN BROKE. THEY HAD NEVER SEEN THIS BEFORE AND INFORMED ME IT WAS NOT POSSIBLE THAT THIS HAPPENED DUE TO NORMAL USE OF THE VEHICLE. THEY RECOMMENDED REPLACING THE CHAIN, TENSIONERS, ETC., WHICH I HAD THEM DO, BUT THEY WENT TO TEST DRIVE THE VEHICLE AND FOUND THERE WAS DAMAGE TO THE VALVES. AFTER RESEARCHING THIS PROBLEM, I CAME ACROSS THIS EXACT SAME ISSUE, OCCURRING UNDER THE SAME OR SIMILAR CIRCUMSTANCES, IN DODGE CHALLENGERS AND CHARGERS WITH THE SAME ENGINE (5.7L V8 HEMI) IN THE SAME YEAR (2010). I SAW THAT THERE WAS AN OPEN RECALL FOR THOSE VEHICLES AND CALLED JEEP TO DISCUSS THIS, BUT THEY INFORMED ME THAT WHILE THIS WAS THE SAME THING, THERE WAS NO OPEN RECALLS FOR MY GRAND CHEROKEE AND SO THERE WAS NOTHING THEY COULD DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318749March 19, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM
IT STARTED OVER BUMP IN THE ROAD THEN BRAKE PEDAL WOULD GO ALL THE WAY DOWN NOT STOPPING CORRECTLY NOW IT LIKE THAT ALL THE TIME WHILE IN MOTION OR AT A HALT. TURNING KEY IN IGNITION CAUSES A STALL LIKE CHOCKING SOUND AND DOES NOT TURN ON THE CAR. NEED TO REPEAT THIS STEP A FEW TIMES BEFORE VEHICLE TURNS ON WHILE AT A STAND STILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310794February 22, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE DRIVING MY TURN SIGNAL IS SHORTING OUT, SOME LIGHTS REMAIN ON WHILE CAR IS TURNED OFF AND NOT MOVING, DRAINED BATTERY, AND WINDOW CONTROL ON THE DRIVERS PANEL THAT CONTROLS PASSENGER WINDOW DOES NOT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297381January 6, 2020
ENGINE
I WAS DRIVING ON I20 IN ATLANTA.IN THE LEFT LANE, OF AT LEAST 6 LANES AT 70 MPH. MY ENGINE JUST STOPPED IN HEAVY, HIGH SPEED TRAFFIC. I MOVED TO THE RIGHT SIDE OF THE ROAD AS CAR FLEW BY, FLASHING LIGHTS AND BLOWING THEIR HORNS AND WAS NEARLY REAR ENDED SEVERAL TIMES. THE JEEP WAS HAULED TO A DEALER WHERE I WAS TOLD THAT MY TIMING CHAIN HAD BROKEN AND HAD SEVERELY DAMAGED MY ENGINE WITH 95,760 MILES SHOWING. I LOVE MY JEEP. IT IS IN EXCELLENT COND. AND HAS ALWAYS BEEN MAINTAINED IT TO THE HIGHEST STANDARDS, 3,000 MILE MOBILE 1 OIL CHANGES, ALONG WITH ALL OTHER RECOMMENDED SERVICES. CHRYSLER HAS KNOWN ABOUT THIS TIMING CHAIN PROBLEM AND RECALLED OTHER, SAME YEAR MODELS INCLUDING THE 300, THE CHARGER AND THE CHALLENGER ALL WITH THE SAME ENGINE. THE RECALL IS # P01. HAD I KNOWN ABOUT THIS PROBLEM I WOULD HAVE HAD THE RECOMMENDED REPAIRS DONE THAT WOULD HAVE COST A FEW HUNDRED DOLLARS FOR PARTS AND 5 TO 6 HOURS LABOR. INSTEAD, I HAD TO PAY OVER $7,000. FOR THE ENGINE REPAIRS. ABOUT AS MUCH AS MY CAR IS ACTUALLY WORK! YES THIS WAS EXPENSIVE BUT MORE IMPORTANT WAS THE "WHERE AND HOW" THIS HAPPENED. IT WAS A VERY DANGEROUS HIGH SPEED, TRAFFIC SITUATION THAT COULD HAVE EASILY PRODUCED A HUGE, REAR ENDING TRAGIC ACCIDENT AND LOSE OF PROPERTY AND/OR LIVES. WHY DID CHRYSLER NOT WARN OWNERS OF THE 2010 JEEP GRAND CHEROKEE WITH THIS DANGEROUS, EXPLOSIVE ENGINE PROBLEM THAT THEY KNEW WAS GOING TO HAPPEN? THEIR RECALL INCLUDED SOME 50,000 OTHER VEHICLES WITH THE SAME ENGINE. WERE THEIR LIVES MORE VALUABLE THAN MINE? SHAME ON CHRYSLER AND WHATEVER REASONING THEY USED TO PUT ME AND THE OTHER OWNERS OF THE 2010 JEEP GRAND CHEROKEE LIMITED 5.7 AT RISK. IF IT HASN'T HAPPENED TO DATE, SOMEONE IS GOING TO BE KILLED DUE TO THIS DANGEROUS SITUATION THAT NEEDS TO BE ADDRESSED BY CHRYSLER. PLEASE HELP MY TO FORCE CHRYSLER TO INCLUDE THESE CARS IN THEIR RECALL. THESE OWNERS ARE IN DANGER!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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