Jeep Grand Cherokee Complaints (2010)

118 consumer complaints on file.

#11291746December 28, 2019
ELECTRICAL SYSTEM, POWER TRAIN
CONSTANT RUMBLE IN REAR END OF VEHICLE. DEALER HAS HAD 5 SEPARATE OCCASIONS AND CAN'T RESOLVE. FEELS LIKE REST WHEELS WILL FALL OFF. ALSO, INTERMITTENTLY WHEN TURNING IGNITION SWITCH, VEHICLE WON'T START. AFTER 2-3 TIMES IT WILL THEN START. HAD A 2005 KEEP CHEROKEE THAT DID THE SAME UNRESOLVED ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270470October 23, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
THE VEHICLE WILL START ON IT'S OWN. YOU TURN IT OFF AND IT WILL RESTART WHETHER YOU ARE IN THE VEHICLE OR NOT. THE VEHICLE WILL LOCK AND UNLOCK SEVERAL TIMES WHILE IN OR OUT OF THE CAR. THE FOB WILL NOT OPEN THE LOCKS OR THEY JUMP BETWEEN LOCKED AND UNLOCKED BY THEMSELVES. THE WINDOWS WILL OPEN ON THEIR OWN ESPECIALLY THE LIFT WINDOW IN THE BACK WHEN DRIVING OR SITTING STILL. THE PANIC ALARM GOES OFF WITHOUT A REASON.IT WILL START ON IT'S OWN IN THE MIDDLE OF THE NIGHT OR IN A PARKING LOT. MAKES NO DIFFERENCE WHETHER I AM THERE OR NOT .DEALERSHIP SAYS THEY CAN NOT GET IT TO DO THESE THINGS.IT BOUGHT THE VEHICLE IN JUNE AND IT HAS BEEN HAPPENING SINCE THEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253551September 6, 2019
ENGINE
HELLO, MY NAME IS [XXX] AND I OWN A 2010 JEEP GRAND CHEROKEE LIMITED 5.7L HEMI HERE IN KUWAIT. I HAVE BEEN WORKING IN KUWAIT SUPPORTING THE WARFIGHTER SINCE 2007. I PURCHASED MY NICE WELL MAINTAINED JEEP IN FEBRUARY 2018. I JUST REACHED 82,000 MILES AND ON MONDAY SEPTEMBER 2 2019 I WAS ON THE HIGHWAY AROUND 60-70MPH WHEN ALL OF A SUDDEN I HEARD A VERY SUBTLE NOISE AND I LOOKED AT MY DASH TO SEE A CHECK ENGINE LIGHT AND ANOTHER LIGHT. AT THAT POINT I HAD NO POWER AND I SHIFTED INTO NEUTRAL. I TRIED RESTARTING AND COULD HEAR THE STARTER TURNING OVER BUT IT DIDN'T START BACK UP. ONCE I GOT TO A SAFE PLACE I TRIED AGAIN AND STILL NOTHING. IT WAS TURNING OVER WITH NO BAD SOUNDS AND SEEMED LIKE IT WAS TURNING OVER EASILY. I HAD THE JEEP TOWED TO A MECHANIC WHERE THEY FOUND 4 CYLINDERS HAD NO COMPRESSION. THEY REMOVED THE HEADS TO FIND SOME VALVES WERE VISIBLY BENT. WHEN THEY TRIED TURNING THE CRANK BY HAND THEY FOUND THE CAM WAS NOT MOVING. UPON OPENING THE FRONT COVER THE TIMING CHAIN HAD ACTUALLY FAILED AND WAS BROKEN. I WAS VERY DISAPPOINTED TO SAY THE LEAST. I WAS HOPING TO HAVE A NICE CAR FOR A WHILE AND THIS JEEP WAS IN VERY GOOD SHAPE. I HAVE BEEN RESEARCHING AND FOUND THERE HAS BEEN A RECALL FOR THE SAME ENGINE IN OTHER MOPAR VEHICLES AND WAS HOPING TO GET SOME INSIGHT IF MY JEEP LIKE OTHERS I HAVE READ ABOUT WOULD BE ABLE TO GO UNDER THAT RECALL FOR THE SAME PROBLEM. I THINK ITS SOMETHING WITH THE TENSIONER ON THE RECALL THAT ENDS UP WIPING OUT THE TIMING CHAIN. I DON'T REALLY UNDERSTAND WHY THEY ONLY PUT LIKE 3 VEHICLES IN THE RECALL BUT IF ITS THE SAME ENGINE WHY NOT FIX THEM ALL. I REALLY LIKE MY JEEP AND HOPE TO GET MORE INFO OF THE RECALL. RESPECTFULLY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252030August 28, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I REMOVED THE KEY FOBIK BEFORE JEEP WAS PUT IN PARK AND ENGINE WAS STILL RUNNING. DISCOVERED AT SLOW SPEED IN PARKING LOT. THERE WAS A RECALL BY CHRYSLER/FCA SAFETY RECALL K08 ' WIRELESS IGNITION NODE RECEIVER BUT FCA CLAIMS MY VIN WAS NOT PART OF THE RECALL. HOWEVER THIS IS THE EXACT PROBLEM THAT THIS JEEP IS EXPERIENCING. RECALL STATES "THE FREQUENCY OPERATED BUTTON INTEGRATED KEY (FOBIK) MAY BE REMOVED PRIOR TO PLACING THE AUTOMATIC TRANSMISSION GEAR SHIFT LEVER IN THE 'PARK' POSITION. THIS COULD RESULT IN UNINTENDED VEHICLE MOVEMENT AND CAUSE A CRASH WITHOUT WARNING." FCA ALSO SAYS "RECALLS ARE VIN RELATED, WHERE MANUFACTURED AND WHEN MANUFACTURED. RECALL K08 DOES NOT INVOLVE YOUR VEHICLE" THIS VEHICLE CAN BE IN GEAR WITH THE ENGINE RUNNING AND THE KEY REMOVED RESULTING IN UNATTENDED VEHICLE MOVEMENT. VERY UNSAFE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241431August 3, 2019
POWER TRAIN, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
JULY 8, 2019 I WAS DRIVING MY 2010 JEEP GRAND CHEROKEE LAREDO ON A BUSY HIGHWAY IN A CONSTRUCTION AREA OF THE HIGHWAY WHEN JEEP STARTED LOSING SPEED AS IF IT HAD SWITCHED ITSELF INTO NEUTRAL. I WAS IN VERY HEAVY TRAFFIC WHEN THIS HAPPENED. I MANAGED TO GET JEEP OUT OF THE WAY OF HEAVY TRAFFIC BEHIND ME. I WAITED ABOUT FIVE MINUTES THEN TURNED THE WIN KEY ON AND JEEP STARTED UP AND I DROVE LESS THAN A MILE JEEP STARTED LOSING SPEED AGAIN BARELY MOVING. MANAGED TO COAST OFF TO SIDE OF ROAD. WAITED AGAIN FOR ABOUT FIVE MINUTES TURN KEY ON JEEP STARTED UP AGAIN. DROVE ABOUT TWO MILES SAME THING HAPPENED AGAIN. LET JEEP SIT FOR A FEW MORE MINUTES AT WHICH TIME I WAS THINKING THIS JEEP IS A DEATH TRAP WAITING TO HAPPEN. STARTED JEEP UP AGAIN AND THIS TIME I MANAGED TO GET HOME WITHOUT ANY MORE LOSS OF SPEED AS IF JEEP WAS IN NEUTRAL MODE. I AM NOW VERY UNEASY EACH TIME I DRIVE MY JEEP WORRYING IF IT WILL DO THIS AGAIN. VERY DANGEROUS SITUATION TO BE IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233233July 18, 2019
UNKNOWN OR OTHER
ON 4/30/19 12.49 PM I WAS DRIVING THE VEHICLE ON ALTON PARKWAY GOING NORTH, SUDDENLY THE CAR ACCELERATED WENT OUT OF CONTROL, HIT THE CURVE , CRASHED AGAINST THE TRAFFIC SIGNAL POLE, ON EAST YALE LOOP, IN THE CITY OF IRVINE. THE VEHICLE WAS TOTAL LOSS AND CAUGHT ON FIRE. I WAS SEVERELY INJURED WITH BROKEN RIBS AND STERNUM. PARAMEDICS TOOK ME TO THE HOSPITAL FOR EMERGENCY TREATMENT. I WAS HOSPITALIZED FOR FOUR DAYS AND TOOK SIX WEEKS TO RECOVER PARTLY WITH THE HELP OF HOME CARE SERVICES.I WAS THE SOLE DRIVER OF THE VEHICLE, NONE ELSE WAS INJURED. POLICE IMPOUNDED THE VEHICLE FOR INVESTIGATION, REMOVED BLACK BOX. I HAVE THE POLICE REPORT. *DT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#11230020July 8, 2019
UNKNOWN OR OTHER
THE KEY FOBS REQUIRE EXCESSIVE PRESSURE TO INSERT INTO AND REMOVE FROM THE IGNITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230022July 8, 2019
UNKNOWN OR OTHER
THE AIR ON THE PASSENGER SIDE DOES NOT HEAT UP. EVEN SET ON THE HIGHEST TEMPERATURE, THE AIR COMING OUT IS COLD AND A CLICKING SOUND COMES FROM NEAR THE GLOVE BOX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192128March 28, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE LOST POWER WHILE BEING OPERATED. THE DEALER WAS NOT CONTACTED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE WIRELESS IGNITION NODE RECEIVER NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS EXCLUDED FROM RECALL NUMBER: K08 (WIRELESS IGNITION NODE RECEIVER). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191375March 25, 2019
ELECTRICAL SYSTEM
AT ANY RANDOM TIME MY 2010 JEEP GRAND CHEROKEE LAREDO WILL NOT START. THE BATTERY IS NEW. LIGHTS COME ON, RADIO COMES ON, LIGHTS DO NOT DIM, BUT JEEP WILL NOT START. AFTER A FEW HOURS OF WAITING AND TRYING AGAIN IT STARTS UP FINE. HAD IT CHECKED , ISSUE COULDN'T BE FOUND. HAPPENED AGAIN AND WAS STRANDED IN THE SNOW , MORE THAN ONCE. ISSUE STILL HAPPENS AND IS HAPPENING MORE FREQUENTLY. SO MUCH SO I CANNOT COUNT ON THAT VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170643January 17, 2019
ELECTRICAL SYSTEM
SOMETIMES ENGINE EXPERIENCES NO CRANK/NO START. I DID GOOGLE SEARCH THAT ITS WIRELESS CONTROL MODULE FAILS. THERE IS A RECALL FOR NEWER MODE BUT NOT FOR 210 JEEP GRAND CHEROKEE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155690December 3, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE IGNITION SWITCH WON'T START MY JEEP PUT KEY IN AND NOTHING NO CLICKS NO TRYING TO START NOTHING THEN AFTER SOMETIME IT WILL START THEN AGAIN IT WON'T START
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155707December 3, 2018
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
'TAKATA RECALL' I WAS GOING DOWN A RAMP ONTO THE FREEWAY AND THE RPM NUMBERS WOULD GO UP BUT ONCE IT HIT THE NUMBER 3 THE CAR STOPPED ACCELERATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155143November 30, 2018
ELECTRICAL SYSTEM, SEATS
SEAT WARMERS NOT WORKING THEN CAR BATTERY KEEPS DRAINING AND DYING. NOTICED SEAT WARMERS WHERE NOT WORKING FIRST WHEN DRIVING THEN WHEN PARKED WHEN WE SHUT OFF THE VEHICLE AND LOCK IT.SETS OVERNIGHT AND THEN VEHICLE ACTS COMPLETELY DEAD WILL NOT UNLOCK, TURN ON, LIGHTS BARELY ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155279November 30, 2018
WHEELS
THE WHEEL LUG NUT 'CAPS' FALL OFF OR BECOME LOOSE AND IMPAIR THE PROPER FUNCTION OF THE LUG NUTS WHEN CHANGING WHEELS. MANY INSTANCES HAVE RESULTED IN STRIPPING THESE LUG NUTS AND NEEDING TO REPLACE THEM FOR PROPER FUNCTION. I CONSIDER THIS A SEVERE SAFETY DEFECT IN MANUFACTURING DESIGN. THE CAR COMPANIES SHOULD BE HELD RESPONSIBLE FOR DESIGNING BASIC AUTO SAFETY ELEMENTS THAT ENDURE THE LIFE OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155280November 30, 2018
UNKNOWN OR OTHER
KEY FOBS DO NOT LAST LONG ENOUGH; THIS IS UNACCEPTABLE; MANUFACTURERS SHOULD BE MADE RESPONSIBLE FOR DESIGNING A MAJOR ELEMENT OF VEHICLE FUNCTION AS THIS TO LAST THE LIFE OF THE VEHICLE AS ANY NORMAL KEY WOULD OPERATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154388November 27, 2018
ENGINE
I WAS DRVING MY JEEP AT HIGHWAY SPEED THROUGH A TOLLWAY IN ILLINOIS. I LET UP OFF THE THROTTLE AND THE ENGINE SHUT OFF. 5 OR SO WARNING LIGHTS CAME ON. I LOST THROTTLE RESPONSE, POWER STEERING, AND POWER BRAKES. I HAD THE JEEP TOWED TO THE JEEP DEALER. AFTER 2 DAYS, THE MECHANIC FOUND MY TIMING CHAIN BROKEN. HE ALSO FOUND MY VALVES WERE BENT. HE SAID I WOULD NEED A NEW MOTOR. I DID RESEARCH AND FOUND THAT CHRYSLER KNOWS ABOUT THIS ISSUE. THE TROUBLE IS THEY ONLY RECALLED CHALLENGERS, CHARGERS AND 300C'S. THEY NAMED IT THE P01 CUSTOMER SATISFACTION NOTIFICATION. I HAVE THE 5.7 HEMI IN MY JEEP AND IT IS AN AUTOMATIC WITH THE MDS. THE SERVICE MANUAL SAYS THE TIMING CHAIN DOES NOT NEED MAINTENANCE AND WILL LAST THE LIFE OF THE MOTOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144805November 1, 2018
ELECTRICAL SYSTEM, ENGINE
TAKATA RECALL VEHICLE WILL START INTERMITTENTLY GETTING WORSE, I HAVE REPLACED THE BATTERY AND THE STARTER. MY CAR WILL TURN OVER ON IT'S OWN IF I LEAVE MY KEY IN THE START POSITION TO HAVE THE RADIO ON WITHOUT ME TOUCHING THE KEY OR CRANKING IT OVER. THE VEHICLE ALSO KNOCKED ITS SELF OUT OF PARK AND HIT INTO A BUILDING. I'VE HAD ELECTRICAL ISSUES SINCE MY PURCHASE BACK IN 2016 AND I'VE HAD NO ANSWERS TO WHAT THE PROBLEMS ARE. I OWE 13,000 ON MY VEHICLE AND I NEED HELP FIGURING OUT IF IT COULD BE A RECALL OR NOT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11092267May 7, 2018
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. WHILE DRIVING 40 MPH, THE ENGINE INDICATOR ILLUMINATED AND THE VEHICLE INADVERTENTLY SHIFTED INTO NEUTRAL. WITHIN 15 SECONDS, THE VEHICLE SHIFTED BACK INTO DRIVE. THE CONTACT STATED THAT THE FAILURE WAS IDENTICAL TO NHTSA CAMPAIGN NUMBER: 13V175000 (POWER TRAIN, ELECTRICAL SYSTEM). THE DEALER (NEUWIRTH MOTORS IN WILMINGTON, NC) WAS NOTIFIED OF THE FAILURE, BUT THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089641April 23, 2018
UNKNOWN OR OTHER
TRANSMISSION - NOT SHIFTING OR SLUGGISH SHIFTING FROM 1ST TO 2ND TAKING TURNS DELAYED SHIFTING WHEN ON FREEWAY DOES NOT SHIFT PAST 1ST GEAR HAPPENS FROM DEAD STOP OR WHEN TAKING TURN AT 10 MPH IS THIS A RECALL ISSUE? OR WHAT IS THE CAUSE THIS HAS BEEN HAPPENING INTERMITTENTLY SINCE OCTOBER 2017
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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