Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#720737March 29, 2000
EXTERIOR LIGHTING:HEADLIGHTS, EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
I WAS TRAVELLING AT 55 MPH WHEN I WENT FROM HIGHBEAMS TO LOWBEAMS AND THE HEADLIGHTS WENT OUT COMPLETELY. THEY ONLY RETURNED AFTER I SWITCHED FROM HIGH TO LOW BEAM AGAIN !! I TOOK THE VEHICLE IN AGAIN FOR SERVICING AND THEY REPLACED THE TURN SIGNAL/HIGH BEAM SWITCH. I WENT OUT TO MY VEHICLE SATURDAY NIGHT, 3.25.00 AND THE HEADLIGHTS WOULD NOT TURN ON. NOT UNTIL I SWITCHED THE HIGH BEAM AND LOW BEAM SWITCH AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551597March 29, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
BRAKES FAILED RESULTING IN COLLISION WITH OTHER VEHICLE DUE TO A CRACKED BRAKE LINE. *MJS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#859284March 28, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
PREMATURE WARPING OF BRAKE ROTORS. DEALER HAS CUT/REPLACED ROTORS 3 TIMES. MANUFACTURER HAS BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720715March 28, 2000
POWER TRAIN:AXLE ASSEMBLY
REAR AXLE HOWLS WHILE ACCELERATING WHEN WARM AND SPEEDS OVER 40 MPH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551569March 27, 2000
STRUCTURE:BODY
CENTER CONSOLE NOT LATCHING ALL THE TIME, ADJUSTMENT PROBLEM. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#859249March 27, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE DRIVING VEHICLE BEGAN TO SHAKE- THIS HAPPENED RIGHT AFTER THE RECALL WAS DONE ON THE BRAKE ROTORS.CONSUMER IS AFRAID TO DRIVE BECAUSE SHE MAY LOSE CONTROL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720594March 26, 2000
SUSPENSION:FRONT, POWER TRAIN:AUTOMATIC TRANSMISSION
REOCURRING VIBRATIONS, FRONT END PARTS REPLACED, TRANSMISSION REBUILT, STILL VIBRATES VIOLENTLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720603March 26, 2000
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, POWER TRAIN:DRIVELINE:DRIVESHAFT, SUSPENSION:REAR
VIBRATION, ROARING & REAR END NOISE FIVE WEEKS AFTER PURCHASING VEHICLE. DRIVE SHAFT WAS REPLACED AT 4941 MILES. THE PROBLEM REAPPEARED AND THE AXLE ASSEMBLY WAS REPLACED AT 13947 MILES. REAR ASSEMBLY REPLACED AGAIN TWO MONTHS LATER AT 16387 MILES. REAR END / SCRAPING NOISE AND ROARING REAPPEARED. METAL FOUND INSIDE REAR DIFFERENTIAL PAN AND SIDE BERRING RACE DAMAGED. THE ENTIRE REAR END UNIT WAS REPLACED AT 28844 MILES. PRIOR TO THE JEEP BEING REPAIRED ON THE PREVIOUS DATES INDICATED, IT WAS ALSO BROUGHT IN FOR SIMILAR TYPE PROBLEMS ON 11/12/99 AT 25775 MILES AND 1/24/00 AT 28323 MILES BUT WAS NOT REPAIRED. THE LAST TIME IT WAS REPAIRED ON 2/9/00, THE JEEP WAS AT THE DEALERSHIP FOR THREE DAYS AND THEY SAID THERE WAS NOTHING WRONG. HOWEVER, AFTER DEMANDING THAT THE REAR END BE CHECKED, THEY FOUND METAL INSIDE THE REAR DIFFERENTIAL PAN AND THAT THE SIDE BERRING RACE WAS DAMAGED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720619March 26, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
FRONT BRAKE ROTORS KEEP HAVING WARPING PROBLEM; WERE REPLACED AT ABOUT 5000 MI., TURNED AT ABOUT 18500 MI., AND ARE AGAIN, AT 22725 MI. OUT OF ROUND AGAIN. TERRIBLE NOISE COMING FROM REAR; DIFFERENTIAL REBUILT WITH NEW BUSHINGS AND NOISE IS BEGINNING TO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720586March 25, 2000
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
DURING ROUTINE SERVICE, DEALER NOTICED CRACKED EXHAUST MANIFOLD. NOTED THIS WAS A SAFETY PROBLEM IN THAT CO COULD ENTER THE VEHICLE INTERIOR. THIS IS A PREMATURE FAILURE OF A KEY PART OF OF THE SYSTEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#859183March 24, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
VEHICLE EXPERIENCED LEAKAGES FROM FUEL FILLER NECK WHILE FILLING UP FUEL TANK. DEALER WAS NOT CONTACTED AT THIS TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#859186March 24, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
ON TWO OCCASIONS VEHICLE LOST POWER DUE TO RUNNING OUT OF FUEL. FUEL GAUGE MISREAD, ONLY 1/4 TANK FULL. DEALER NOTIFIED AND INFORMED THAT REPAIRS WOULD BE MADE AT CONSUMER COST. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551509March 23, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT BRAKE ROTORS FAILED PRIOR TO RECALL NOTICE 99V-340. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551504March 23, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER WAS TOLD THE DAY BEFORE SCHEDULED REPAIR THAT THERE WERE NO PARTS AVAILABLE FOR FRONT BRAKE ROTOR RECALL 99V-340 CALLED LATER TO FIND OUT WHEN THEY WOULD BE IN AND WAS TOLD THEY WERE IN AND HAD TO RESCEDULE BECAUSE THE ORIGINAL APPOINTMENT WAS GIVEN TO ANOTHER CUSTOMER. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#859068March 23, 2000
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
WHILE DRIVING ON THE HIGHWAY IT SOUNDED LIKE A GRINDING NOISE IN THE REAR. TOOK IT TO A LOCAL MECHANIC, AND WAS TOLD THAT REAR AXLE BEARINGS NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#859119March 23, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKES FAILED INTERMITTENTLY IN WET ROAD CONDITIONS, CAUSING EXTENDED STOPPING DISTANCE. VEHICLE BEEN TO REPAIR SHOP ON FIVE OCCASIONS, AND NOTHING COULD BE FOUND. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720507March 23, 2000
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720509March 23, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ROTORS WARPED AT 15,000 MILES, DEALER RESURFACED AND CHARGED ME. SAME SEVERE SHAKING OF STEERING WHEEL STARTED AGAIN AT 20,550 MILES. DEALER STATED VEHICLE NEEDED NEW ROTORS OR ALL FOUR WHEELS AND STATED THEY WOULD CHARGE ME IN EXCESS OF $500. DEALER STATED THERE WAS NO NATIONWIDE PROBLEM WITH THE 99 GRAND CHEROKEE BRAKE SYSTEM. THERE IS> *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551514March 23, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
BRAKES CONTINUALLY REQUIRE REPLACEMENT DUE TO WEAR. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#859031March 22, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE TRAVELING ON HIGHWAY AT 65MPH VEHICLE VIBRATES. IN TOWN DEPENDS ON RPM'S 2,000-2200, BUT IT STILL DOES THE SAME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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