Jeep Gladiator Complaints

996 consumer complaints on file.

#11574422February 28, 2024
POWER TRAIN
transmission will not shift all the time and gets hung up! After following a group this seems to be a problem with the gladiator automatic transmission. It will not shift into reverse and shifts hard from 3rd to 4th. This should be a recall due to so many people having issues and the only thing to fix it is to get a new transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574056February 26, 2024
POWER TRAIN
Local dealer has told me there is no known repair. My vehicle is in my driveway and has been undriveable for six months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573609February 23, 2024
POWER TRAIN
Persistent burning smell from the manual clutch which has had a recall for over a year. I have contacted jeep multiple times to facilitate a trade for the vehicle as I can't use it for the intended purpose. Can get no response from the dealer or Jeep. Dealer says there is no available repair for the recall and nothing they can do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573476February 22, 2024
STEERING, ELECTRICAL SYSTEM
I was driving my Jeep Gladiator on [XXX] Shasta Co, CA, on a snowy mountain highway. I had my husband, two children and two dogs in the vehicle. Without warning the power steering went out. Within 20 seconds a steering wheel light appeared on the dash. Within approximately 20 more seconds, I was able to pull over into a plowed turnout. As soon as we stopped the vehicle we noticed a fire in the engine compartment. We were able to extinguish it within a few minutes with our fire extinguisher. The vehicle has approximately 15000 miles on it and is under warranty. It is currently under inspection to determine if it falls under warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11573201February 21, 2024
STEERING
Steering is very loose in the vehicle, I have experienced "death wobble" twice while driving the vehicle. It was taken in for service, and the dealership replaced the steering stabilizer as they said it had failed. Since getting the vehicle back, the issue has not been fixed, in fact...the steering is even more loose now, it feels unsafe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572997February 20, 2024
SUSPENSION
See video of incident here: [XXX] Additional video is here: [XXX] The incidents happened while driving on the interstate at approximately 70mph. When a normal expansion joint or bump was traversed, the steering wheel would suddenly oscillate continuously, with the degree of the oscillation growing more severe over time. The entire body of the vehicle shook violently. The only way to recover from the severe oscillation was to reduce speed substantially - generally to below 40 mph - or to encounter another bump to upset the oscillation. We took the Gladiator to a local Jeep dealership. They stated they replaced the steering damper and that the manufacturer had updated the part number (the failed damper was the old part number). However, we still feel a looseness in the suspension that we did not feel previously with this vehicle. When traversing bumps at speed, sometimes the oscillation can still be felt, but it is not continuous as shown in the videos. We suspect the steering damper may have been damaged to due another loose or failed component that is still in service on the vehicle. The vehicle is stock and has not been modified previously. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572199February 15, 2024
AIR BAGS
I had a collision incident with my car and an electric pole that broke in half. The airbag did not deploy at all and liberty mutual had deemed my car totaled after having it evaluated at 2020 Auto Body. I had contacted Jeep to complain about safety in regards to what I think is a defected airbag and they had asked me to send photos of my Jeep after the incident. And without asking how fast I was going and having everything based on the photo, Jeep states they will not do any further investigation because based on the photos the deceleration of my car during the incident was not enough to deploy the air bag. I tried to ask them multiple times to email me an explanation of how they determined that the airbag is not defected based on the photos I sent and have not gotten a response except that the case was closed. They refused to email an explanation and would only want to schedule a phone call to explain. I told them I rather have it email for documentation purposes. I am reporting this airbag deployment incident because of safety concerns. Liberty Mutual Claims Contact: Name: Alexis Chavis Case Number: [XXX] Ph: 602-760-0738 Email: [email protected] Liberty Mutual Claims Supervisor Contact: Name: Jamie West Ph: 630-393-7913 Email: [email protected] 2020 Auto Body Repair Shop Name: Kaleb Nishijo Ph: 808-836-7646 Email: [email protected] Address: 2855 Kaihikapu St Honolulu, HI 96819 Jeep Claim Investigator/Contact Name: Paul Aubin Ph: 844-533-7928 Jeep Case Number: [XXX] Email: [email protected] My Contact: Name: [XXX] Ph: [XXX] Email: [XXX] Police Report: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11571252February 10, 2024
STEERING
In early January 2024 I was driving on the interstate at the posted speed limit of 70 mph and upon hitting what I would call a moderate bump on the roadway my steering wheel felt as though it was wobbling. Later in the month while driving at the same speed of at least 70 mph I would hit a bump and experience the steering wheel wobble, only it was getting worse. The steering wheel wobble could cause a safety issue in that the driver could lose control of proper steering thereby causing a vehicle crash with injury to myself, my wife, or even others on the roadway. I took my 2020 Jeep Gladiator Overland to the nearest Jeep Dealership to me and when I made inquiry to the technician that worked on my vehicle, he stated that he had taken my Jeep on the interstate and tried to recreate the wobble issue. In his words, the steering wheel "wobbled [XXX]. The remedy for the issue according to the technician was to replace the steering stabilizer/damper, which evidently is a known issue I found out and was covered under an extended 8 year warranty due to it being a known problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570672February 7, 2024
UNKNOWN OR OTHER, POWER TRAIN
Some problems with the clutch and the manufacturer doesn't have the parts to fix the recall issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569676February 3, 2024
POWER TRAIN
At only 65,000 miles and hitting all of my scheduled maintenance my transmission failed while driving causing me to get stuck in 5th gear and jerking me off the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568699January 30, 2024
VISIBILITY/WIPER
Brand new Jeep gladiator. 458 miles on it and the windshield glass cracked. No rock or external object hit it, simply faulty glass. I went to an online forum and found that windshields cracking on jeep’s is extremely common and Jeep refuses to warranty or do anything about it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567979January 26, 2024
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Our 2022 Gladiator has 1,758 miles on it and no modifications. It was last driven about two weeks ago. It burned to the ground [XXX] while parked next to our house. The fire started in the engine compartment. There were no warnings of symptoms and our jeep app showed everything was normal when last driven. It was investigated by the VRFA and I am waiting for their report. Insurance has not yet inspected. We reported it to the dealership we bought it from. On the [XXX] website, there is another 2022 Gladiator, also low mileage, that also burned to the ground while parked. That person's insurance stated that they believe it burned due to a manufacturer defect but there are no recalls. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11567731January 25, 2024
FUEL/PROPULSION SYSTEM
Jeep stoped running Towed to dealership Diagnostic shows recall fuel pump failure . Z 96/NHTSA-22V-767 I have dealership RO# 68945 Case # 88652766
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566834January 21, 2024
POWER TRAIN
So I purchased this vehicle in August of 2021. 6 months after purchasing I received another recall saying this is not safe to drive. I have only a 2 seater car to try and take my family places. It’s getting ridiculous I have paid 65000 for a car not safe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566163January 17, 2024
STEERING
When driving on the interstate at interstate speeds, the steering randomly locked up. The steering wheel could not be turned.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565378January 13, 2024
EXTERIOR LIGHTING
While driving in snowy conditions, snow built up in front of the headlights, blocking them. I had to stop multiple times to sweep the snow out from the socket the headlight is recessed into to get light to project onto thr road. These are the factory LED headlights, which do not produce enough heat to melt the snow, unlike halogen headlights. Not having lights while driving in the snow is scary, as is having to stop in poor conditions on the side of the road. The lights need to be heated or shielded in some way to prevent this from happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565286January 13, 2024
EXTERIOR LIGHTING
Snow builds up on the LED headlights and fog lights, rendering them useless when driving at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564666January 10, 2024
POWER TRAIN
The contact owns a 2020 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The contact stated while driving at various speeds, the clutch felt loose intermittently. The manufacturer was not made aware of the failure. The approximate failure mileage was 50,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564649January 10, 2024
STEERING, SUSPENSION
While driving on a highway around 70 MPH upon traveling on a bumpy portion of roadway or a transition from an overpass back to roadway the steering starts to Shimmy extremely bad. The only way to get this to stop is pull over and bring the vehicle to a complete stop. I was almost killed when there was no shoulder available In a construction zone on [XXX] in Florida and I had to stop in the lane of traffic and was almost rear ended by a semi tractor trailer. I’ve made a complaint about this before. The dealer previously changed the steering damper but unfortunately the new damper is not the fix to this safety issue. Luckily I’m an experienced driver and a retired law enforcement officer and have calmness to work through this issue. If it was a young driver with little experience the outcome would be sadly different. Sooner or later I believe a fatality will occur due to this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564201January 8, 2024
POWER TRAIN, STEERING
The contact owns a 2020 Jeep Gladiator. The contact stated while driving at approximately 60 MPH, The front end of the vehicle was wobbling violently. The contact stated that the vehicle experienced the Death Wobble. The contact stated that he decelerated below 50 MPH and the vehicle operated as needed. The contact stated that the failure had been recurring while driving above 55 MPH and when hitting a bump. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the dealer for diagnostic testing. The vehicle was taken to the dealer, where it was diagnosed that unknown tires, the socket drag link outer, the steering damper, the front bar, the power steering gear and the arm Pitman needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the vehicle failed to respond when shifting into reverse (R). The contact stated that the vehicle made an abnormal sound shortly after driving from a complete stop. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the transmission fluid was flushed; however, the failure persisted. The vehicle was towed twice due to the failure. The vehicle was not repaired. The manufacturer was not notified of the transmission failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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