Jeep Gladiator Complaints

996 consumer complaints on file.

#11595104June 18, 2024
VISIBILITY/WIPER
While driving on the interstate, driver and passenger sun visors has fallen out of the sun visor mount blocking/impairing road visibility. It is extremely dangerous when this happens at highway speeds as an individual may lose control on their vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594674June 16, 2024
SUSPENSION
This truck shakes (trembles) usually at highway speeds triggered only when there is an irregularity on the pavement, it continues doing that even after I pass the irregularity, until I reduce the speed. My truck has only 2103 miles on it, I have not driven it off roads or any extreme driving. I first noticed the problem at 610 miles. I took the truck to the dealership so they can fix the problem. They did not do anything. I worry about loosing control of the truck and have an accident. I check this and found a name :" death wobble". What can you do? Thanks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594106June 13, 2024
STEERING:LINKAGES:DRAG:LINK:CONNECTION
The contact owns a 2021 Jeep Gladiator. The contact stated while driving 35-65 MPH and driving over minor bumps on the roadway, the vehicle experienced a death wobble. The contact stated that the steering wheel and the front end of the vehicle were shuddering violently, causing the contact to lose control of the vehicle. The contact depressed the brake pedal to slow down and allowed the vehicle to stop shuddering. The contact stated that the failure recurred several times while driving. The vehicle was taken to the dealer several times, where it was test-driven, but the failure could not be replicated. The vehicle was not repaired. The vehicle was then taken to an independent mechanic, where the drag link assembly and other unknown parts were replaced. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592814June 6, 2024
POWER TRAIN
The contact owns a 2021 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592583June 5, 2024
ENGINE
The contact owns a 2020 Jeep Gladiator Overland. The contact stated while driving at various speeds, they would smell a burning odor coming from the clutch. The local dealer was contacted but the vehicle was not diagnosed or repaired. The contact stated the vehicle caught on fire after being driven for a while. The contact exited the vehicle and the fire department extinguished the flames. No injuries were sustained. A fire report and police report were filed however no information was not available. The contact stated the vehicle was towed to another dealer where it was diagnosed that the clutch needed to be replaced. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however when the vehicle was taken to a dealer, the contact was informed that the recall remedy was not available as of yet and did not perform an interim fix. The manufacturer was not notified of the failure. The failure mileage was approximately 12,000. VIN tool confirms parts not available.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11592749June 5, 2024
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
2023 Jeep Gladiator with 8000 miles shut off while driving down the highway at approximately 40 Mph. Service Electronic Throttle Control light illuminated. Coasted to a stop and put the vehicle in park. Vehicle wouldn’t restart. Vehicle is currently at the dealership awaiting service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592288June 3, 2024
VISIBILITY/WIPER
Rear view camera has stopped functioning. Vehicle is difficult to see out of when backing up. Lack of rear view camera makes reversing dangerous in certain situations. No. No. Camera failed with no warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591949June 1, 2024
SERVICE BRAKES
Parking brake cable adjustment nut loosened itself, which caused park brake cable to fall out of connector underneath center console, causing park/emergency brake to completely fail. I reinstalled cable into bracket, set adjustment nut to manufacturer specification, and the park brake worked properly again. A few weeks later the adjustment nut once again loosened itself, causing the cable to dislodge and causing the park brake to fail once again. At this point I replaced the lock nut with an aftermarket fastener and brake is once again working as designed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591725May 31, 2024
POWER TRAIN
Manual Transmission started slipping/malfunctioning related to overheating. Jeep dealership stated it was driver issue, and nothing else was wrong with manual trasmission. Dealer charged me $3500 to repair/replace transmission @ 35000 miles. Dealer refusedto cover repairs and repeatedly stated there was no issues with factory manual transmissions. Filed claim under Manufacturers website and nothing has been done. note: manual transmission was replaced with OEM manual transmission, and no recall work was performed. Replacement transmission is now showing signs of slippage due ti overheating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589453May 18, 2024
EXTERIOR LIGHTING
The LED center high-mounted stop lamp, more commonly called the 3rd brake light, failed. A silent code was available to be read by only the dealership service; there were no visible warnings on the vehicle nor any owner online dashboards. In fact, the owner online dashboard had green across the board and clearly stated no issues were detected. The real issue here, and the reason for this submission, is that this LED should not have failed at less than three years and reviewing online many people have been having the same exact issue. Without any visible warnings to the driver, I have no idea how long it has been out. An investigation into a potential recall should be initiated as this is starting to sound like a manufacture defect that is affecting a legally required center high-mounted stop lamp. Minimally, there should be a software update to inform the driver of this error code and not have it be silent such that only a dealership service center is able to read it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589194May 16, 2024
UNKNOWN OR OTHER
I have a problem with the windshields is so fragile and it’s not strong enough it keeps damaging so bad
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589195May 16, 2024
VISIBILITY/WIPER, EXTERIOR LIGHTING
The windshields chips very easily and then shatters The third break light quits working and the rear turn signal randomly quit working
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588609May 14, 2024
STEERING
hit bump in road started violent wobble
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587702May 8, 2024
POWER TRAIN
Started hard shifting and then really struggled to shift and accelerate once I slowed down. Took to dealership and they said the transmission will need to be replaced. The engine light came on just shortly after the hard shifting and inability to accelerate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587465May 7, 2024
FUEL/PROPULSION SYSTEM
Mopar recall Z96 posted October, 13th 2022 for high pressure fuel pump. My local dealership stated parts for replacement of the high pressure fuel pump did not become available until November of 2023. They inspected my vehicle November 21st, 2023 and determined the high pressure fuel pump was to be replaced under mopar recall Z96. Dealership ordered parts at that time. On to March 4th, 2024. I reach out to local dealerships service and parts departments. Not all parts had been received and there was no understanding of when the rest of the necessary parts would arrive. May 7th, 2024. It is now nearly 1 year and 7 months since this recall was released and nearing 6 months since my local dealership stated they ordered parts to replace the fuel pump. My local dealership continues to have no understanding or intention of securing the remaining parts necessary to complete this recall. This amount of time is unreasonable for a part that if it fails will cause loss of engine power and may cause a fatal crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586480May 2, 2024
VISIBILITY/WIPER
Rear window leaks badly, when raining causes the interior to fog up making it difficult to see. Turning on A/C clears most the fog, but the rear window is still not clear enough to see what's behind or on the sides when making lane changes. This is not an isolated incident, Jeep repairs with the same process which leaks again after a few months. Need a permanent fix to this design flaw.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586087April 30, 2024
POWER TRAIN
The contact owns a 2023 Jeep Gladiator. The contact stated that the vehicle was repaired under an unknown recall by the previous owner; however, the check engine warning light illuminated. The contact examined the vehicle and became aware of some loosened fasteners. The vehicle was taken to a local dealer where it was diagnosed that there were defective parts associated with NHTSA Campaign Number: 23V116000 (Power Train). The vehicle was not repaired due to parts being on backorder. The contact stated the fuel casket, canister purge valve, and fender liner had previously been replaced. The contact was not provided documentation of any repairs that were performed. The manufacturer was not made aware of the failure. The failure mileage was approximately 300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585929April 29, 2024
STRUCTURE:BODY, UNKNOWN OR OTHER
Regarding my 2020 Jeep Gladiator. Rear Window Cracks Around Rear Glass Frame. On [XXX], I took my Gladiator to Jeep dealership to repair leak in roof that wasn't covered under warranty. It was in the seal of the roof panels which they said many Gladiators are experiencing. Paid $402 out of pocket to have those seals repaired. At that service visit, the service attendant advised me that they are aware of a structural defeat causing cracks around the seal of the rear window. They said the whole rear window needs to be replaced at an out of pocket cost to the consumer of $1800. Jeep Warranty nor our extended warranty covers any of it. Also there is no recall for it! They told us to call Jeep to complain as they didn't think this was right. They were going to call as well. I called the number they gave me 1-877-426-5337 and the rep said it wasn't covered but gave me a case number and said he would pass on our complaint. Being a defect and a large window, it could most definitely be a safety issue and we feel Jeep should issue a recall. I believe many consumers out there are beginning to have this same issue. The Gladiator first came out in 2019 and issues with them are just coming to light. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585624April 27, 2024
FUEL/PROPULSION SYSTEM
Drove the vehicle approx 18 miles to work in the morning. The vehicle sat parked, locked and secured in a corporate office lot visible from office. Left for the day and as I started to drive began to smell gasoline. Looked for a gas trail and didn’t see it. Continued to drive and occasionally would smell gas. When I arrived at home, looked in the engine bay and it was dry. Looked underneath and saw that the passenger side undercarriage was dripping with gas. So much the fumes filled the garage and began to move into the house. Parked the vehicle on the street and contacted local dealership. Dealership via phone said only appt is approx more than 2 weeks out and couldn’t give an answer what would happen if the vehicle was brought in and or towed in. I explained the safety aspects of an active fuel leak and they still couldn’t find a way to make an appointment. The next morning a small plate sized leak of fuel as on the asphalt directly under passenger side (where fuel tank is). Vehicle hesitated when starting, when it finally did I looked for active fuel spilling and could not locate. I began to drive to dealership. At one one point when I stopped for a long red light the smell of fuel was overwhelming. Arrived at dealership where you could and smell gas. Went into office and again was told that with out an appointment that was over two weeks out nothing could be done. Again explained the safety aspect of an active fuel leak and was blankly looked at and then told the only appt is more than 2 weeks out. Finally asked for supervisor and they said that it could be left but wouldn’t be seen for 4-5 days. They rented me a vehicle and boldly stated that “if” the cause of the defect wasn’t done by aftermarket parts or vandalism then they would contact jeep to see if the vehicle could be repaired under warranty. This was stated several times. The vehicle is 2 years old and has approx 19000 miles on it. No aftermarket fuel or engine parts have been installed and there was no
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585442April 26, 2024
STEERING, SUSPENSION
2020 Jeep Gladiator purchased new experienced violent shaking of the steering wheel and partial loss of control at highway speed on March 10, 2024 with the odometer at 27,500 miles. The shaking is commonly referred to as a "death wobble" incident. While driving at approximately 60mph on the interstate the vehicle became unstable on uneven pavement and began to shake so violently it nearly resulted in an accident and we had to immediately pull off the highway into the median. After a quick inspection no damage was found, the death wobble incident happened again the same day to a lesser degree and vehicle seems to be more unstable each use. Vehicle is available for inspection. The death wobble is so severe enough to cause an accident due to loss of steering control and suspension instability as well as injure the drivers hands and arms due to violent movement of the steering wheel. Dealer service is being scheduled, no further inspection has taken place by police or manufacturer. There were no indicators or warning lights prior to the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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