Jeep Gladiator Complaints

996 consumer complaints on file.

#11553826November 6, 2023
POWER TRAIN
The contact owns a 2023 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552908October 31, 2023
POWER TRAIN
The contact owns a 2020 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552898October 31, 2023
STEERING, SUSPENSION, WHEELS
At 4k miles hit small bump, jeep vibrated violently this has happened on multiple occasions at highway speeds & was very dangerous. Dealer has vehicle in shop for over 24 hours blame’s tire alignment, they had just rotated tires.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552484October 29, 2023
VISIBILITY/WIPER
On 10/29/2023 I was driving down the road and I turned on my windshield defrost and my windshield just starting cracking. The crack is about 8-9 inches long upon initial crack and it is continuing to spread.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552467October 29, 2023
AIR BAGS, ELECTRICAL SYSTEM, POWER TRAIN
While driving multiple warnings appears on the dash including bus communication, airbag, transmission communication, and abs. The vehicles engine began to randomly change rpm. The transmission began to shift speratically and was unable to maintain speed. The vehicle would not allow me to turn on hazard lights to warn surrounding motorists. Similar warnings appeared on the dash once before and the vehicle would not start and left me stranded. When taken in for service for the no start issue, the dealer performed no repairs for this issue and stored P codes were cleared prior to the vehicle being returned to me. I am currently awaiting a service appointment for the issue that happened while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551664October 24, 2023
POWER TRAIN
COMPLAINT: It is unacceptable that there is NO fix for this safety recall. The vehicle can not be considered safe to drive by my local Jeep dealer until a fix is done. Jeep has had since Feb and still there is no remedy. I am losing the safe use and operation of my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551660October 24, 2023
POWER TRAIN
The manual transmission would slip out of second gear while driving. This happened often and with no grinding noise. This causes problems while driving as the car will not be in gear when driver thinks that it is. This can be dangerous when driving in certain situations. There is no warning when it is about to happen. Car was at dealer for 31 days before they diagnosed the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551438October 23, 2023
POWER TRAIN
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. The contact stated that the vehicle failed to shift into the intended gear. The contact stated he heard an abnormal clucking sound and smelled a burning odor throughout the vehicle. The contact veered the vehicle off the road and notified a towing company. The vehicle was towed to the residence and then towed to the dealer where it was diagnosed that pressure plate and clutch assembly had failed and needed to be replaced. The contact stated that he was then informed that the VIN was included in NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact was advised by the dealer to purchase an after-market part to repair the vehicle then seek reimbursement. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 83,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551326October 23, 2023
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2021 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. While the contact was driving at approximately 35 MPH, the vehicle made an abnormal sound in the engine compartment and then stalled. The vehicle was towed to a dealer and diagnosed with fuel pump failure. The failure mileage was approximately 46,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550785October 19, 2023
SUSPENSION, WHEELS, STEERING
The vehicle is factory stock with 30,000 miles on it. At highway speeds it experiences what is referred to as the "Jeep Death Wobble" - the vehicle and steering wheel shake violently until I reduce speed to below 50 mph. It is difficult to control and slowing rapidly on the highway is additionally dangerous. It is at a Jeep dealer, but they only want to change the steering dampner. This part is not a real fix - something is loose or not property aligned to cause the shaking. The dampner is a temporary fix that addresses the symptom, not the cause of the shaking. I feel Jeep is not adequately addressing the issue or taking it seriously.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550188October 16, 2023
SUSPENSION
2021 Jeep Gladiator High Altitude with 29000 miles and in stock configuration. Experienced the "Death Wobble" after hitting slight depression in roadway at 65mph. Jeep front end would not stop vibrating until at complete Stop. This appears to be a design flaw. Reporting the occurance to the dealer for resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549506October 11, 2023
SEAT BELTS
After only 19,000 miles driven the left and right side rear seat belts ripped. This is a 3rd car and not driven often. Both belts ripped from inside the recoil device. It is possible they broke previously and I only discovered it recently when putting my kids in the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549445October 11, 2023
FUEL/PROPULSION SYSTEM
I have 2 Jeep gladiators and both are gasoline powered. The problem is the fuel nozzle cannot go fully into the receptacle to add gas. This causes the fuel nozzle to not sense when to click/stop the fuel coming from the gas station pump when the tank and filler hose of the Jeep are full. The result is that gasoline splashes out of the refueling receptacle and then both onto me and also down the side of the bed of the Gladiator on the drivers side where the fuel refill receptacle is located. I put a camera borescope into the fill nozzle and this obstruction can be seen in the attachment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549232October 10, 2023
STEERING
I recently purchased my Jeep Gladiator and the steering is extremely loose and if feels out of control while driving. I contacted my local dealership and they refused to help and told me to call Chrysler corporate. I contacted Chrysler and they rejected my claim and refused to help. The dealership told me there was [XXX] that states the steering gear box was aluminum and was recommended to be replaced with a different style. This vehicle I just purchased has not be changed and is a safety issue due to loose steering and at high speeds the vehicle feels out of control and dangerous. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549224October 10, 2023
POWER TRAIN
The contacts son owns a 2021 Jeep Gladiator. The contact received recall notification of the NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548739October 6, 2023
POWER TRAIN
The contact owns a 2021 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548454October 5, 2023
POWER TRAIN
Stellantis announced a recall in Feb/Mar 2023 for manual transmission Jeep gladiators and wranglers. My vehicle is a 2021 gladiator. There was some initial discussion of July 2023 as a solution and recall taking place, then eventually that was pushed back to Sep 2023. Now in Sep 2023 Jeep is saying it may be Jan 2024 for a solution to be announced,. Then they will take time in phases for different model years to get the solution, Hopefully a new and Improved clutch. According to the latest plan, I would not get the recall performed until July 2024. This is ridiculous. Jeep knows they need to replace approx 70,000 clutches to makes this right. I should not have to wait (at this date) for a year and a half and perhaps longer. Can you make Jeep either provide the clutches now, or fully reimburse us for installing aftermarket clutches in our vehicles? We do not want to be driving ticking times bombs for exploding clutches, thanks!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548008October 3, 2023
UNKNOWN OR OTHER
The visor on the driver's side, while driving and moving from the front position to the side to cover the driver's side window, fell out and was hanging over the steering wheel while again driving. It was very startling while driving and could have led to an accident due to blocking the driver vision while dangling. As I was unable to pull over, I was able to push it back into the left side frame and lock it back into the right side visor holder all while still having to drive. I had the visor fixed under original warranty. Just last week, the same thing happened on the passenger side. Since I was out of initial warranty and although I have extended warranty, I searched the problem to see if there was an online solution. Apparently, it is a known issue with the Jeep and while I was picking up my vehicle from the second repair of the same type issue, another Jeep was being processed in for the same visor repair. The repair was completed at Community Motors, LLC, 500 Westin Oaks Dr., Hammond, La. 70403. Phone: 985-345-0401 Although nothing happened to me, the fact that the initial visor broke while in the process of driving on the interstate and startled me and impeded my vision, an accident could have occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546907September 27, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2022 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545769September 21, 2023
UNKNOWN OR OTHER
For the 2nd time, the latches that secure the soft top have failed to keep the soft top secured to the vehicle. Once in 2020 and now in 2023. MPH in 2023 was 65 and with 21000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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