Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11602333July 15, 2024
STRUCTURE:BODY
This is the second time this year one of the doors refused to open. In May the front passenger door would only open if outside handle was jiggled a few times. Two weeks ago rear door behind driver refuses to open at all - from inside or out! I have small children and this is a safety issue!! I’m terrified either the kids or I will become trapped in an emergency or other unsafe situation. In additional to the emotional impact of this is the financial. The interior door panel - which is plastic - most likely will break and need replacement. Vehicle needs to be in shop for nearly 2 weeks. I can’t trust this vehicle and will never buy this brand again. In the interim a safety recall needs to be initiated. I would not want to dump this unsafe vehicle on someone else with children or elderly people they transport. PLEASE DO something soon!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602014July 14, 2024
SERVICE BRAKES, ENGINE
The car barely has 50,000 miles on it and I had to replace all the tires rotors and brakes. Then a week later we were driving and it started making a funny noise and it would not drive more then 30 mph. I am going to have it towed to the dealership and see what the problem is. I have been reading about a lot of people with this same problem for faulty engine. I will sue them if this is the case this happened another time to me and I sued them under the lemon law
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601766July 13, 2024
EXTERIOR LIGHTING
Brake lights keep failing after three months, have gone through multiple bulbs and harnesses. Right side will blow and then it switches to the left side.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601152July 11, 2024
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
The electrical in my car is slowly failing, causing problems opening 3 out of 4 windows in the vehicle. My car is currently unsafe to drive (I am a mother with a young child and I will not risk their safety). I also fear the acceleration in the vehicle is also defective, as when I'm driving it will revv the engine and shoot the RPM meter up (even when my foot is off thr pedal). I do not believe my vehicle can be repaired at this point and I cannot go without a vehicle any longer. I cannot afford to have it towed to get inspected, and I cannot drive it to a dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601258July 11, 2024
ENGINE
My car is burning oil like crazy, having to top off engine with 1.5 quarts between 5,000 mile oil change with synthetic oil. Took to Hyundai for oil consumption test. Let them know I'm having issues with burning oil, and my check engine light comes on often. They looked at my car saw enough of a problem according to advisor to skip first step of oil consumption test and jump straight to step 2 an engine combustion cleaning, which cause multiple more codes to come on. Drove the 1,000 mile 1378 to be exact because I explained to them that I couldn't bring back at exact mileage and was told that was fine. I was toldy car was only a quart low and that that meant everything was fine and that they would now honor the warranty. I am using in ungodly amount of gas and my engine oil smells like straight gasoline. I explained this to the manager and he said he resubmitted to try to retest again and was denied. I do not know what to do at this point. The advisor even said he didn't agree with their decision but it was up to them. His hands were tied. I am a single mother still paying on the car and only bought new because of the warranty. I provided immaculate proof of oil changes and maintenance. Please help 😢.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600908July 10, 2024
ENGINE
The Engine start having a knocking sound, it got worse until stop, it burned the oil faster.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600943July 10, 2024
POWER TRAIN
The vehicle intermittently fails to accelerate without warning or notification. The throttle pedal goes to the floor without the engine stalling or rev'ing but also fails to propel the vehicle. This has occurred when crossing lanes of on-coming traffic placing the operator in an EXTREMELY DANGEROUS situation. In addition, the vehicle also intermittently fails to go in reverse. These issues are most prevailant in warmer summer temperatures. Neither of these issues directly triggered a MIL light. MIL lights did occur independent from the cited issues but would typically self clear. On one occasion I was able to get a scan of the vehicle with an active MIL that yielded a P1921 Gear 2 System Motor Thermal Damage. Shortly after the scan, the code cleared and MIL went off. The conditions were NOT able to be reproduced by the dealership. They were also not able to clearly diagnose what would cause the P1921 fault. Their recommendation was to replace the entire transmission. ALL of the issues experience closely align with a issues cited in a class action law suit despite the vehicle not having any open recalls or TSBs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601027July 10, 2024
STRUCTURE:BODY, ELECTRICAL SYSTEM
I own a 2016 Hyundai Tucson and have noticed that NONE of the doors other than the driver door will open either from the inside or outside. I have small children that I drive to and from school, activities. If we were to get into a wreck or were to run off rode into a body of water my children could drown or die due to doors not opening. This seems to be a very common issue with Hyundai and needs to be addressed and recalled and fixed by dealership immediately!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600334July 9, 2024
ENGINE
Our 2015 Hyundai Tucson check engine light started flashing and went into "limp mode" while driving on the freeway. Limp mode means the car loses power to accelerate, struggles going up hills, and limits speed. Thankfully I was not pulling out. The vehicle was towed that day to a mechanic who found traces of metal in the oil (see documentation). The vehicle was then towed to the Hyundai dealer. The dealer explained there is a common problem with Hyundai engines failing due to rod bearing issues and PistonSlap. I later learned the dealership covers the rod bearing issues due to a court settlement from being sued for so many engine issues. The dealership said if they found it was an engine bearing rod issue (ring connecting to the piston) they would replace the engine since it was a safety issue. They claimed if it was a piston slap it would not be covered (even though the bearing rod is connected to the piston and could potentially cause PistonSlap). After checking that the car had been taken care of extremely well with oil changes around every 3 months and all safety procedures had been taken they performed a bearing clearance test. The test passed without error detection so they changed the existing knock sensor. We were directed to drive the car and if the sensor turned on again to bring the 2015 Tucson back. We did and a week later, the new Knock Sensor reported there was something wrong with the engine again. I also noticed when checking the oil that smoke came from the dipstick tube. We took the car to the Hyundai dealer again. They did the bearing clearance test again. It passed again but this time they detected a rattling noise coming from the engine block. According to the records the noise was loudest to cylinder 4. The dealer claimed we needed a new engine that would cost about $9,500. Clearly, this is a piston-manufactured defect. With metal floating in the oil and a limited piston warranty it encourages the owner to drive the car until it brakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600655July 9, 2024
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
Oil consumption is excessive it has caused the engine to have a knocking noise even though routine oil changes have been up to date. Yes available for inspection. This may cause the engine to seize at any given point while in motion. No, I have not been able to take the vehicle to a dealership yet. No, vehicle has not been inspected. No, no check engine/warning light has turned on. Knocking noise began June 28th 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600458July 9, 2024
VEHICLE SPEED CONTROL
When I need to car to accelerate, sometimes it will, and other times I have to push on the gas pedal all the way to try to accelerate. This is extremely dangerous when pulling out in traffic as I am never sure when the car will be working correctly the car shows no codes that there is something wrong, the mechanics cannot figure out what is causing the lack of acceleration. I can be at a red light and try to accelerate and I would have to push the gas all the way down to even get it going. This is an inter written problem, but very concerning when I am trying to cross traffic as I am never sure what my acceleration is going to be.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600331July 9, 2024
ENGINE
I was merging on the highway when the car bucked and the check engine light came on. I couldn’t drive over 20 mph without the car shaking. I pulled over and had the car towed. The issue was a faulty fuel injector. It was replaced under warranty. I am worried reading online about this problem happening again. My family has owned 4 Hyundais and I’m starting to loose faith in their reliability. This really needs to be recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600264July 8, 2024
ENGINE
Fuel injector went out in the middle of highway and vehicle had to be towed after vehicle starting shaking and couldn't drive above 25 miles per hour. This is a known issue by Hyundai in 2022 Hyundai Tucson.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599823July 7, 2024
ENGINE, VEHICLE SPEED CONTROL
My car has been having engine problems causing it to stall while driving. It won’t go past 20miles per hour even if I press on the gas FULLY. This has been happening on and off for a couple of months now. It also burns thru my oil change in less than a week. I took my Hyundai into the dealer multiple times because of the way it drove since 2019 and they always sent me away saying that it was normal. But this car has been a constant stress in my life. Driving it has felt dangerous. Something is definitely WRONG with it and I’m not sure why this recall on the engine now powering up hasn’t hit yet. Death trap of a car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599872July 7, 2024
ENGINE
Hello, I have a serious problem with my Hyundai Tucson 2017 which is excessively burning oil. An oil change has been done on December 26 2023 (125.600) and a service was due 3 month later (3.000 miles) to perform an oil change but when I went for the oil change on March 26, 2024 at Jiffy Lube, they noticed that there was no oil in the engine and no leaks and suspected that the vehicle might burn oil and the performed a full synthetic oil change (service due after 7500 miles) and after 2800 miles on May 17, 2024 when I checked the oil level, I couldn't see any mark on the stick. I brought them the car and they checked if there was any leak then they filled up the engine. I was monitoring and on June 15, 2024 after 780 miles the level was below the minimum level. I bought a Mobil 1 full synthetic motor oil 5W-30 and filled up the engine up to the maximum level mark on the stick. 2 weeks later, on June 28 I noticed that the oil level was close to the minimum level again. I booked an appointment at Hyundai dealership at Gaithersburg, MD and they refused to check the vehicle without a payment. I paid for the diagnosis and 2 day after they ended up saying that the vehicle is burning 1 quart every 2660 miles (which is below what we observed) and they asked me to pay $1235 for a combustion chamber cleaning to which they added it might not work. I am submitting this request for you to solve this safety problem on my car. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599879July 7, 2024
FUEL/PROPULSION SYSTEM
A faulty fuel injector caused my Tuscon to lose all acceleration while I was in the passing lane of a 4-lane highway going 75mpg. A check engine light came on and it just bricked itself. I had to glide through 3 lanes almost causing a wreck. We were on a family vacation with our [XXX] daughter in the back seat and we had to wait over 2 hours in the blazing heat for a tow. The dealership said there is a known problem with the fuel injectors in these SUVs. I can't believe there isn't yet a recall for these fuel injectors. I'm concerned someone is going to get hurt because of this very fixable problem. Thanks for the help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599840July 7, 2024
SEAT BELTS
The driver side and center seat belts in the back seat don’t secure. The buckle just slides back out. They’ve apparently been like that since I bought the car in 2020 and just recently had a passenger in one of those seats.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599776July 7, 2024
FUEL/PROPULSION SYSTEM, ENGINE
Fuel injector failure on 02/2024. Fuel injector failure on 06/2024. Both times car lost power and started shaking. Hyundai service center will only replace one at a time. Car only has 28k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599775July 7, 2024
ENGINE, FUEL/PROPULSION SYSTEM
Fuel injector failure on 02/2024. Fuel injector failure on 06/2024. Both times car lost power and started shaking. Hyundai service center will only replace one at a time. Car only has 28k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599260July 5, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On a recent road trip to Utah on 2 occasions the cars automatic breaking system assumed a vehicle in the left lane and ahead of me by a few car lengths, had crossed its lane causing my car to brake abruptly at highway speed. The first time this occurred I was so surprised I don't remember what the other car was doing. However, the 2nd time I do remember the circumstances. I was driving east out of Amarillo and noticed a double semi trailer weaving a bit in the right lane. I was one lane to the left. There was a strong South wind and it appeared the truck was having trouble staying in his lane. My lane was clear of traffic for at least 1/2 mile. The highway was was straight. The truck was 100 yards or so in front of me when my car suddenly braked very hard I'm guessing reducing my speed by 20 or more mph. I'm glad there was no one on my tail! There was no danger at anytime and there was no need for such hard braking. A week later, a third incident of the same typed occurred. I was driving on [XXX] heading north in moderate traffic at highway speed and the car again broke heavily when there was no danger. Again, a black BMW was to the right of me- this time only 3-4 car lengths ahead. I was watching the that car as I would be overtaking it soon, when it moved close to the dashed lane marking but I don't believe it crossed it, causing my car to brake hard again! Again, I was lucky there was no one behind me, but this could have caused an accident! Again, there was no danger-- at least until the car hit the brakes too hard. The car collected a lot of bugs on the road trip and I had not washed the car prior to the 3rd incident. The car has been washed and something similar has not occurred again- but I have not needed to drive it on a highway since. Part 2 of this problem is the car's spyware called bluelink collects data on driving habits and reports / sells that info to others. In none of these 3 situations did I do anything to cause the car to beh INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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