Hyundai Tucson Complaints

6,738 consumer complaints on file.

#10434810November 7, 2011
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
TODAY I WAS OUT IN MY 2011 HYUNDAI TUCSON. TWO OF THE LIGHTS CAME ON THE DASH, ONE IS FOR TRACTION CONTROL AND THE OTHER HAD TO DO WITH HILLS(SORRY MY CAR IS AT THE DEALER AND I DON'T HAVE THE BOOK TO TELL YOU THE EXACT LIGHT DESCRIPTION; ONE IS ORANGE WITH A VEHICLE AND LITTLE SKID MARKS AFTER IT THE OTHER IS RED WITH A VEHICLE GOING DOWN A STEEP HILL). I WENT TO STOP AT A STORE AND MY CAR WOULD NOT GO INTO PARK FROM DRIVE, THE FARTHEST I COULD GET IT WAS IN NEUTRAL. AFTER MESSING WITH IT FOR 5 MINUTES I FINALLY GOT THE CAR INTO PARK. AFTER LEAVING THAT STORE I WENT TO GO TO ANOTHER AND HAD THE SAME ISSUE. I IMMEDIATELY CALLED THE DEALER FOR SERVICE AND TOOK MY VEHICLE THERE. I HAVE DONE SOME SEARCHING ONLINE AND SEE THAT THIS IS NOT A NEW ISSUE WITH TUCSONS AS PEOPLE WITH OLDER MODELS(2010 AND BACK) HAVE ALSO HAD THE SAME ISSUE AND SOME OF THEM REPORT IT'S DUE TO A BAD BRAKE SWITCH AND ONCE IT WAS REPLACED THEY DIDN'T HAVE THE PROBLEM AGAIN. MY CAR WAS PURCHASED IN FEB OF 2011 AND HAS APPROXIMATELY 6600 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430074October 13, 2011
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
MY 2008 V6 TUCSON HAS STALLED WHEN STOPPED IN TRAFFIC NUMEROUS TIMES.IT USUALLY STARTED RIGHT BACK UP BUT THE LAST TIME IT WOULD START BUT NOT STAY RUNNING. THE CAR ALSO CHUGS WHEN I RELEASE THE GAS PEDAL AT AROUND 45 MPH AND IT DOES NOT SHIFT SMOOTHLY DURING REGULAR DRIVING. I FEEL THAT THE CAR IS UNRELIABLE AND I DO NOT FEEL SAFE TAKING IT ON LONG TRIPS. I HAVE HAD IT IN TO THE DEALER TWICE AS IT IS STILL UNDER WARRANTY. THE FIRST TIME THEY REPLACED THE MASS AIR SENSOR. THIS DID NOT SOLVE THE PROBLEM. THE SECOND TIME I BROUGHT IT IN, THEY TOLD ME THEY FOUND WIRES THAT WERE LOOSE AND THAT THEY CLEANED A GROUND. THE CAR IS NOT RUNNING ANY BETTER AND I EXPECT THE STALLING PROBLEM TO START AT ANY TIME. I AM VERY UNSATISFIED WITH THE FACT THAT HYUNDAI CANNOT CORRECT THE PROBLEM AND THE CAR IS NOT RUNNING PROPERLY OR SAFELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427598September 27, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2005 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, SHE ATTEMPTED TO ACCELERATE FURTHER, BUT THE VEHICLE WOULD NOT ACCELERATE BEYOND THAT SPEED. THE VEHICLE REMAINED STUCK IN THIRD GEAR WHILE THE CONTACT ATTEMPTED TO ACCELERATE FURTHER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AT LEAST SIX TIMES, BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER. THE FAILURE MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425695September 16, 2011
STRUCTURE:BODY
I WENT TO GO OPEN THE GLASS DOOR ON THE HATCH, AND ONE OF THE PLASTIC HINGES COMPLETELY BROKE. THE WINDOW WAS JUST HANGING CROOKED. IT TOOK SOME LABOR TO ACTUALLY GET IT BACK INTO PLACE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423888September 6, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START, EVEN AFTER THE FUEL TANK WAS FILLED TO CAPACITY. SHE HAD TO APPLY PRESSURE TO THE BRAKE AND ACCELERATOR PEDALS IN ORDER TO START THE VEHICLE. THE DEALER MADE THREE ATTEMPTS TO DUPLICATE THE FAILURE. THE MANUFACTURER HAD NOT BEEN NOTIFIED NOR WAS THE VEHICLE REPAIRED. THE CURRENT MILEAGE WAS 1,304. THE APPROXIMATE FAILURE WAS 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422557August 30, 2011
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
OWNER (HYUNDAI TUCSON 2008 GLS) HYUNDAI CUSTOMER SERVICE AND REPRESENTATIVE IS THE WORSE. MY VEHICLE HAS BEEN CUTTING OFF WITHOUT ANY WARNING. I'VE TAKEN MY CAR TO THE DEALER NUMEROUS TIME INDICATING THE CAR CUT-OFFS WITHOUT WARNING. IN ADDITION, I TOOK MY CAR TO THE DEALER IN 2009 COMPLAINING ABOUT THE CUT-OFF AND NOT PICKING UP SPEED. THE DEALER OURISMAN HYUNDAI (LAUREL) SERVICE REPRESENTATIVE INDICATED THERE IS A VALUE THAT ALLOWS THE AIR FLOW INTAKE FOR THE VEHICLE NOT OPENING UP PROPERLY. NEEDLESS TO SAY; THEY HAVE DONE NOTHING. AGAIN THE VEHICLE WENT BACK IN FOR CHECK ENGINE LIGHT AND CUTOFF. THEIR EXPLANATION, THE GAS TANK WAS NOT TIGHT. IN 2010 THE VEHICLE CUTOFF WITH WARNING AND NOW IS CUTTING OFF WITHOUT WARNING. TO DATE THE VEHICLE HAS CUTOFF WITHOUT WARNING MORE THAN 10 TIMES TO INCLUDE AUGUST 16, 2011 (SPEED 10 MPH), AUGUST 17, 2011 (SPEED 15 MPH), AUGUST 23, 2011 (SPEED 20 MPH) AND AUGUST 29, 2011, (SPEED 60 MPH) WITHOUT WARNING. EACH TIME, I'VE TAKEN THE VEHICLE TO THE DEALER; HOWEVER THEY CANNOT REPLICATE THE PROBLEM. AS I MENTIONED TO THEM, THE VEHICLE CUT-OFFS WHEN IT WANTS TO WITHOUT WARNING. THE CUTOFF WITHOUT WARNING IS AN ACCIDENT WAITING TO HAPPEN. THE AUGUST 29, 2011(AT 60 MPH) 7:45AM CUT-OFF WAS FORTUNATE THE VEHICLE IN THE BACK DID NOT REAR END ME. THE VEHICLE CUTOFF, AGAIN ON AUGUST 29, 2011 AT 5:45 PM. THE VEHICLE HAS BEEN WITH THE DEALER EACH TIME, HOWEVER THEY CANNOT DUPLICATION OF LOCATE THE PROBLEM. HOWEVER, THEY WANT ME TO PAY TO REPLACE THE MASS AIR FLOW SENSOR WITH MAY NOT BE THE PROBLEM. THE JULY INCIDENT WAS THE FIRST TIME. THE VEHICLE IS BACK AT THE DEALER TRYING TO DETERMINE THE PROBLEM. UPDATED 09/08/11*LJ *TR UPDATED 2/23/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419823August 17, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2008 HYUNDAI TUCSON. THE CONTACT STATED THAT WHEN SITTING IN IDLE THE VEHICLE WOULD SUDDENLY STALLED WITHOUT ANY WARNING. THE VEHICE WAS TAKEN TO A DEALER AND THEY ADVISED HER THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419476August 15, 2011
ELECTRICAL SYSTEM:HORN
TL* THE CONTACT OWNS A 2008 HYUNDAI TUCSON. THE CONTACT STATED WHILE DRIVING 75 MPH THE CONTACT ATTEMPTED TO SOUND THE HORN TO AVOID A CRASH AND THE HORN DID NOT WORK. THE CONTACT STATED THE HORN WAS VERY HARD TO PUSH. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE HORN WORKED PERFECTLY FINE WHILE THE VEHICLE WAS INSPECTED BY THE DEALER. THE CONTACT WAS CONCERNED THAT THE AIR BAG WOULD NOT DEPLOY DUE TO THE HORN MALFUNCTIONING IF A CRASH OCCURRED. THE DEALER STATED IF THE AIR BAG MALFUNCTIONED A LIGHT WOULD FLASH ON THE INSTRUMENT PANEL; HOWEVER, IT WAS CURRENTLY WORKING. THE FAILURE MILEAGE WAS 18,199.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418047August 8, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2005 HYUNDAI TUCSON. THE CONTACT STATED WHILE DRIVING 45 MPH, THE ENGINE COMPLETELY SHUT DOWN WHEN THE ACCELERATOR WAS NO LONGER DEPRESSED. THE VEHICLE WAS TAKEN TO A DEALER, AND THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 57,000 AND THE CURRENT MILEAGE WAS 57,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415086July 25, 2011
VISIBILITY, STRUCTURE
THE REAR WINDOW HINGES RUST OUT. ONE HINGE RUSTED OUT AND NOW THE OTHER. IF BOTH HAD GONE THE WINDOW WOULD HAVE FALLEN OUT, IF ON THE HIGHWAY COULD HAVE BEEN QUITE SERIOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415085July 25, 2011
VISIBILITY, STRUCTURE
MY 2005 HUNDAI TUSCON SEEMS TO BE OF VERY POOR QUALITY. I RARELY USE THE BACKHATCH WINDOW, MAYBE 5 TIMES IN THE PAST 10MONTHS. THE PASSENGER SIDE HINGE BROKE AND IS TOTALLY CORRODED (SP?) BY JUST OPENING IT AN INCH BY MISTAKE AND CLOSING IT, IT SNAPPED RIGHT OFF. HYUNDAI DEALER SAYS "WELL IT IS 6YRS OLD". I ALSO HAVE HAD AN ISSUE SINCE I PURCHASED THE VEHICLE WHERE THE POWER LOCKS GO ON AND OFF ON THEIR OWN AND THERE IS SOMETHING RANDOMLY DRAINING THE BATTERY IF IT IS NOT DRIVEN EVERY 24-48HRS. IT APPEARS BOTH OF THESE ISSUES HAVE BEEN APPARENT FOR MANY 2005 TUSCON OWNERS, AND HYUNDAI IS FAILING TO ACKNOWLEDGE THESE FACTORY ISSUES WHICH SHOULD HAVE BEEN RECALLED IN MY OPINION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414652July 22, 2011
AIR BAGS
I WAS A PASSENGER IN A HYUNDAI TUCSON INVOLVED IN AN ACCIDENT ON MAY 15, 2011. MY CAR WAS HIT ON THE PASSENGER SIDE AT THE FRONT WHEEL WELL. THE CAR WAS TOTALLED AS A RESULT OF THIS ACCIDENT, YET NONE OF THE AIR BAGS DEPLOYED. *TT
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10411838July 11, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
2010 HYUNDAI TUCSON LTD FWD - APPROX 14,000 MILES. CAR SUDDENLY ACCELERATED WHILE DRIVER WAS PARKING THE CAR. DRIVER'S FOOT ON THE BRAKE AND CAR LURCHED FORWARD, STOPPING ONLY WHEN IT HIT A TREE. BODY WORK BEING DONE NOW AND THEN OFF TO DEALERSHIP FOR ANALYSIS OF BRAKES AND SENSORS. *TT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10409868June 29, 2011
EXTERIOR LIGHTING:BRAKE LIGHTS
2005 HYUNDAI TUCSON. CONSUMER STATES TOP BACK BRAKE LIGHT WENT OUT. *TGW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409333June 29, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. THE CONTACT STATED THAT WHEN DRIVING AT LEAST 5 MPH OVER ROAD BUMPS THAT THE VEHICLE WOULD SPORADICALLY LOSE BRAKING POWER FOR ONE TO TWO SECONDS. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408349June 20, 2011
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
AFTER DRIVING THE CAR AND THE ENGINE IS TURNED OFF IT WILL NOT CRANK AGAIN IMMEDIATELY. IT TAKES APPROXIMATELY 15-30 MINUTES FOR THE CAR TO COOL DOWN BEFORE STARTING AGAIN. IN STARTING THE CAR AGAIN, FUEL SMELL IS VERY STRONG AND THE CAR SHAKES WITH BLACK SMOKE COMING FROM THE EXHAUST/TAIL PIPE. THE DEALER WAS ABLE TO DUPLICATE. IN ADDITION,WHEN FEET IS ON BRAKES, THE TRANSMISSION REVEL UP AS IF THE CAR IS GOING TO TAKE OFF. THIS HAPPENS WHEN APPLYING THE BRAKES AND COMING TO A STOP. THE DEALER HAS DUPLICATED THE CRANKING PROBLEM. I WAS TOLD SEVERAL COMPONENTS WERE BEING REPLACED ONLY TO FIND OUT THAT IF THE FUEL PUMP,FUEL PUMP WIRING, CLEANING OF CORROSION FROM THE WIRING HARNESS WAS DONE, THE CAR STILL WOULD NOT CRANK AFTER DRIVING THE CAR AND TURNING IT OFF. AFTER CALLING THE CONSUMER AFFAIRS OFFICE SEVERAL TIMES AND WAS TOLD THAT A CASE MANAGER WOULD CALL, THE CASE MANAGER NEVER CALLED. THE DEALER REQUESTED A FIELD ENGINEER. AFTER THE FUEL SMELL CONTINUE TO WORSEN, TELEPHONE CONSUMER AFFAIRS FOR THE FOURTH TIME. THIS TIME, THE FIRST RESPONDER ANSWERING THE PHONE LAUGHED WHEN I TOLD HER THAT I WAS AFRAID OF DRIVING THE CAR AND FEARED THAT IT WOULD CATCH ON FIRE OR BLOW UP ACCORDING TO MECHANICS. THE REPRESENTATIVE SNICKERED! SHE TOLD ME THAT THE FIELD ENGINEER DETERMINED THAT THE WIRING HARNESS HAD BEEN DAMAGED WHEN I SUPPOSEDLY PRE-WIRED THE CAR FOR AN AFTER MARKET ALARM SYSTEM. HE DECIDED TO VOID THE WARRANTY SO THE DEALER STOPPED TRYING TO FIGURE OUT WHAT IS WRONG WITH THE CAR. I WAS TOLD I HAD TO FIX THE WIRING HARNESS. THE PROBLEM WITH THIS CONCLUSION IS THAT I NEVER HAD AN AFTER MARKET ALARM PUT ON THE CAR NOR DID I BUY A CAR WITH AN AFTER MARKET ALARM SYSTEM. I HAVE EXPERIENCE THE PROBLEM FROM JANUARY 2011 AND CONTINUES TO EXPERIENCE. I CALLED FOR THE CEO OF HYUNDAI WHO NEVER RESPONDED. THE CASE IS WITH REGIONAL WHO HAS YET TO CALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407181June 16, 2011
STRUCTURE, LATCHES/LOCKS/LINKAGES
I OWN A 2005 BOUGHT BRAND NEW HYUNDAI TUCSAN. TODAY WE WENT TO PUT SOMETHING IN THE HATCH USING THE WINDOW AND IT FELL INTO MY HANDS. THE LATCHES ARE SO CORRODED THAT THEY JUST FELL OFF. THIS SHOULD NOT BE HAPPENING TO A 6 YR OLD VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405822June 10, 2011
UNKNOWN OR OTHER, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
AFTER HAVING A SERVICE ON MY 2010 HYUNDAI TUCSON, 2 DAYS LATER THE ESC INDICATOR LIGHT CAME ON, AND THE DBC INDICATOR LIGHT CAME ON, AND THE SHIFTER WAS HARD TO PUT INTO GEAR. TOOK IT IN AND THEY CHANGED THE SHIFTER. ABOUT 2 WEEKS LATER THE SAME TWO LIGHTS CAME ON AGAIN, ONLY THIS TIME WHEN YOU PRESSED ON THE GAS THE RPM WOULD SHOOT UP BUT THE CAR WOULDN'T MOVE, AND THE BRAKES WERE LOCKED. THE CAR WAS TOWED AND THE MAP SENSOR WAS CHANGED. WHEN I WAS TOLD THE CAR WAS FIXED I CAME IN TO TEST DRIVE THE CAR AND THE CHECK ENGINE LIGHT WAS ON. I DID NOT TAKE THE CAR. THE NEXT DAY THE CAR WAS GIVEN BACK TO ME AND THE LIGHT WAS OFF. 2 WEEKS LATER THE SAME PROBLEM HAPPENED AGAIN. I WAS TOLD THAT THE BRAKES NEEDED TO BE BLED, AFTER A FEW DAYS THE CAR WAS GIVEN BACK TO ME. 4 WEEKS LATER THE SAME PROBLEM OCCURRED AGAIN, AND THE CAR WAS TOWED, ANOTHER PART WAS CHANGED AGAIN. I KNOW THAT THE SHOP I AM WORKING WITH IS TRYING THEIR BEST TO FIX THE PROBLEM, BUT THE CAR IS SCARY TO DRIVE. AT ANY TIME THE ESC AND DBC LIGHT WILL COME ON, AND THE BRAKES WILL LOCK, AND WHEN YOU PRESS THE GAS THE RMP WILL SHOOT UP AND THE CAR WON'T MOVE. TWICE NOW THIS HAS HAPPENED TO BE ON A MAIN HIGHWAY AND I DO GOOD TO PULL OVER BEFORE SOMEONE HITS ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405094June 3, 2011
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
UNEXPECTED ACCELERATION OF ENGINE WHEN AT COMPLETE STOP (AT STOP SIGN) AND FOOT HAD BEEN ON BRAKE FOR AT LEAST 30 SECONDS. SHIFT WAS IN DRIVE, ENGINE WENT FULL SPEED, ALL WHEELS SPUN ON GROUND, CREATING MUCH SMOKE. FOOT REMAINED ON BRAKE. NOTE THAT ACCELERATOR PEDAL WHEN NOT ENGAGED IS BELOW LEVEL OF BRAKE PEDAL WHEN IT IS ENGAGED AND THAT WHEN ACCELERATOR PEDAL IS FULL DOWN THEN ITS LEVEL IS 3 INCHES BELOW THE BRAKE PEDAL LEVEL WHEN IT IS ENGAGED. RIGHT FOOT WAS ON BRAKE - THUS NO WAY FOR OPERATOR ERROR SINCE IF FOOT HAD BEEN OFF BRAKE THE VEHICLE WOULD HAVE SHOT FORWARD INTO INTERSECTION AND THERE WOULD HAVE BEEN A MULTIPLE CAR ACCIDENT. AND THERE IS NO WAY TO HAVE RIGHT FOOT ON BRAKE AND TO HAVE ACCELERATOR FULL DOWN AT THE SAME TIME. SHIFTED TO NEUTRAL, ENGINE CONTINUED TO RACE, SOME NOISE WHEN SHIFTED - MAY HAVE HARMED TRANSMISSION. TURNED OFF IGNITION SWITCH AND ENGINE STOPPED. VEHICLE STARTED NORMALLY AFTER THIS. AC WAS ON. CAR HAD FULL DEALER SERVICE AT 45,661 MILES AND STATE INSPECTION A WEEK BEFORE THIS INCIDENT. AT 45755 MILES, TECH CONFIRMED SES LIGHT; FOUND CODE P0150 OXYGEN SENSOR- NOT REPLACED, SOFTWARE UPDATED FOR ENGINE CONTROL MODULE. UPDATED 06/24/11 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403751May 31, 2011
VISIBILITY, VISIBILITY:GLASS, SIDE/REAR
REAR WINDOW OF 2011 HYUNDAI TUCSON SHATTERED SPONTANEOUSLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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