Hyundai Tucson Complaints
6,738 consumer complaints on file.
- #10513303May 23, 2013WHEELS, TIRES
TL* THE CONTACT OWNS A 2009 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE PARKED, HE NOTICED THAT THE FRONT DRIVER'S SIDE TIRE WAS FLAT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE TECHNICIAN STATED THAT THE STEM VALVE ON ALL FOUR TIRES WAS CORRODED AND WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 29,000. THE VIN WAS NOT AVAILABLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10511674May 13, 2013STRUCTURE:BODY
WENT TO OPEN TAILGATE WINDOW AND THE HINGES WERE COMPLETELY CORRODED OFF. I HAVE PARKED CAR IN GARAGE SINCE IT WAS NEW. APPEARS TO BE A DEFECT AND IS EXTREMELY DANGEROUS AS THE WINDOW COULD END UP FLYING OFF THE CAR WHILE DRIVING CAUSING A POTENTIAL ROAD HAZARD/ACCIDENT IF UNNOTICED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10511497May 11, 2013POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING IN STOP AND GO TRAFFIC TO AND FROM WORK (AM/PM) THE DBC (DOWNHILL BRAKE CONTROL) AND ESC (ELECTRONIC STABILITY CONTROL) INDICATOR LIGHTS WILL TURN ON AND REMAIN ON UNTIL I STOP AND TURN OFF THE IGNITION. HOWEVER, WHEN I STOP, I AM UNABLE TO SHIFT THE GEAR INTO PARK. I AM FORCED TO PUT IT IN NEUTRAL TO TURN THE IGNITION OFF, WAIT A FEW MINUTES, THEN START THE CAR AND PUT IT IN PARK IN ORDER TO REMOVE THE IGNITION KEY. I MAY HAVE TO TRY THIS SEVERAL TIMES BEFORE I AM ABLE TO SHIFT INTO PARK. IT HAS HAPPENED THREE DAYS IN A ROW. THE DEALERSHIP IS UNABLE TO DUPLICATE THIS PROBLEM. THEY DID TELL ME THAT THIS IS A KNOWN PROBLEM WITH THE BRAKE SWITCH FOR SOME MODELS BUT MY VIN# IS NOT SHOWING A RECALL. I WILL NEED TO BRING IN THE CAR WHEN IT ACTUAL LOCKS IN GEAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10510849May 6, 2013SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT INTO PARK. THE VEHICLE WAS DISABLED AND TOWED TO A DEALER WHERE IT WAS DETERMINED THAT THE BRAKE LAMP AND SHIFTER SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V122000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS 37,589.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10504783March 28, 2013POWER TRAIN, ELECTRICAL SYSTEM, SERVICE BRAKES
COMMENT: I HAVE BROUGHT IN MY TUCSON FOR THE CLUNKING TRANSMISSION ISSUE 5 TIMES NOW. EACH RETURN TO THE SERVICE CENTER RESULTS IN A CANNOT DUPLICATE RESPONSE. 1. ON THE MORNING OF 28 MARCH 2013, APPROXIMATELY 20 SECONDS AFTER STARTING THE VEHICLE THE TRANSMISSION WAS SHIFTED INTO DRIVE, A LOUD MECHANICAL CLUNK WAS HEARD AND FELT FROM THE DRIVER'S SEAT, THE TRANSMISSION DID NOT RESPOND, THE VEHICLE WOULD NOT MOVE WHEN THE GAS PEDAL WAS DEPRESSED, AND THE P,R,N,D INDICATOR IN THE DASH BOARD DISPLAY WENT BLANK. THE CAR WAS SHIFTED INTO P, A LOUD MECHANICAL CLUNK' WAS HEARD AND FELT FOLLOWED BY A LOUD CRUNCH'. THE IGNITION WAS TURNED OFF, AND THE VEHICLE WAS RESTARTED WITH NO ISSUES ONCE THE VEHICLE WAS WARMED UP. 2. RECALL SERVICE FOR THE TRANSMISSION COOLING LINE COUPLING PERFORMED, THE VEHICLE BEGAN EXIBITING THE TRANSMISSION DISENGAGE AND REENGAGE SYMPTOM WHILE DRIVING UNDER ACCELERATION. THIS OCCURS APPROXIMATELY ONCE A DAY UNDER ANY INCLINE OR FLAT CONDITION WHILE ACCELERATING. 3. WHILE ACCELERATING UP HILL, SPECIFICALLY UP HILL WHILE ACCELERATING UP TO 45 MPH THE VEHICLE WILL DOWN SHIFT TO CLIMB THE HILL. UNDER 2 CONDITIONS 1. CRUISE CONTROL ENGAGED, 2. CONSTANT ACCELERATOR PEDAL APPLICATION.THE VEHICLE WILL NOT RE-UPSHIFT ONCE THE HILL HAS BEEN COMPLETED AND KEEPS AN ELEVATED RPM RANGE OF APPROXIMATELY 3000 RPM EVEN WHILE ON LEVEL GROUND WHILE PASSING TAX AND REVENUE. THE RPMS DO NOT LOWER AND THE TRANSMISSION WILL NOT UP SHIFT UNTIL EITHER THE BRAKE PEDAL IS DEPRESSED (TO DISENGAGE THE CRUISE CONTROL), OR THE ACCELERATOR IS LIFTED. NOTE: THE ENTIRE TIME THIS SITUATION IS OCCURRING THE ECON GREEN LIGHT IS ILLUMINATED.. THE SAFETY ISSUE IS THAT THE TRANSMISSION INTERMITTENTLY DISENGAGES WHILE DRIVING, SOMETIMES WHILE DEPARTING INTERSECTION. THE TRANSMISSION ROBLEM HAS CONTINUED AND GROWN WORSE WITH EXAPNDING PROBLEMS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10504008March 20, 2013FUEL SYSTEM, GASOLINE, ENGINE
2012 HYUNDAI TUCSON. CONSUMER WRITES IN REGARDS TO VEHICLE FAILURE TO GET THE FUEL ECONOMY AS ADVERTISED. *SMD THE CONSUMER STATED SUBSEQUENTLY, HE BEGAN HAVING TROUBLE WITH THE VEHICLE; ON INTERMITTENT STARTS. THE CAR WOULD IDLE BELOW 1000 RPM, SHUDDER AND MISFIRE. THE DEALER WAS UNABLE TO LOCATE A PROBLEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10494600January 24, 2013ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
I SHOULD START BY STATING THAT THIS HAS BEEN AN ONGOING ISSUE WITH THIS VEHICLE SINCE I GOT IT LAST YEAR. AT RANDOM TIMES, WHILE DRIVING, MY VEHICLE WILL NOT ALLOW ME TO GO ABOVE 2500K RPMS, EVEN WITH THE GAS PEDAL FULLY DEPRESSED. THIS MAY HAPPEN WHILE I AM ON A SLOW ROAD OR, AS TODAY, WHEN I AM ON THE HIGHWAY. IT IS A SAFETY CONCERN BECAUSE I WILL NEED TO MERGE ONTO THE HIGHWAY OR SPEED UP FOR SOME OTHER REASON AND SUDDENLY I HAVE NO POWER. I WILL BE GOING 30MPH AND ENTERING A 70MPH ROADWAY. THE ONLY WAY TO STOP THIS IS TO PULL OVER, TURN THE VEHICLE OFF, AND THEN TURN IT BACK ON. I HAVE TAKEN IT TO MY HYUNDAI DEALER MULTIPLE TIMES AND THEY HAVE BEEN UNABLE TO FIX IT OR ADDRESS IT IN ANY WAY WHATSOEVER. IT IS A HUGE SAFETY ISSUE THAT THEY WILL NOT ADDRESS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10492310January 11, 2013ELECTRICAL SYSTEM
THE ESC OFF LIGHT COMES ON THE DASH. ALSO WHEN THE LIGHTS ARE OFF AND THE BRAKE IS PRESSED THE DASH LIGHTS COME ON. TOOK THE CAR TO THE SHOP TODAY. THEY REPLACED, THE SWITCH ASSY-STOP, THE CODE WAS C1513. PROBLEM IS NOT FIXED. THERE IS A RECALL BUT THEY ARE TELLING ME MY CAR IS NOT UNDER THE RECALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10492022January 9, 2013EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE HEAD LIGHTS FAILED. THE CONTACT WAS ABLE TO REACTIVATE THE HEADLIGHTS. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THE SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 6,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10490966January 3, 2013AIR BAGS
AIR BAG SYSTEM TOTALLY DISABLED. FAULTY SENSOR IN SEATBELT CAUSES TOTAL SHUTDOWN OF ALL AIRBAGS. DEALER REFUSES TO FIX 45 DAYS BEYOND WARRANTY. DEALER WANTED TO CHARGE FOR REPAIR WHEN PROBLEM IDENTIFIED 3 MONTHS AGO WHILE IN WARRANTY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10490061December 26, 2012SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2008 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING DOWNHILL IN INCLEMENT WEATHER AT APPROXIMATELY 5 -10 MPH, THE WHEELS SEIZED, CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE POLICE WERE CONTACTED AND A REPORT WAS FILED. THE VEHICLE WAS LATER TOWED TO THE CONTACT'S HOME AND WAS NOT TAKEN FOR DIAGNOSIS OR REPAIRS. THE CONTACT CALLED THE DEALER AND WAS ADVISED THAT THE FAILURE COULD HAVE BEEN CAUSED BY THE BRAKE LAMP SWITCH BUT THE VEHICLE WOULD HAVE TO BE PHYSICALLY DIAGNOSED IN ORDER TO DETERMINE THE SPECIFIC FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 12,800. THE VIN WAS UNAVAILABLE.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10487848December 10, 2012AIR BAGS, VEHICLE SPEED CONTROL
I WAS DRIVING IN TRAFFIC ON A TWO LANE ROAD. I HEARD A LOAD BANG AND MY CAR BEGAN TO SPEED UP. I TRIED BRAKING BUT I COULD NOT SLOW OR STOP THE CAR. WITH TRAFFIC IN FRONT OF ME I PULLED INTO THE LEFT LANE NOT SEEING ANY ONCOMING TRAFFIC. THEN A CAR WAS COMING IN THAT LANE SO I THREW THE CAR INTO PARK AND PULLED UP ON EMERGENCY BRAKE. SINCE IT WAS RAINING, THE REAR END OF THE CAR CAME AROUND AND I GOT HIT ON THE PASSENGER SIDE REAR DOOR. THE CAR FINALLY STOPPED AGAINST A FENCE WITH THE ENGINE STILL RACING. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10485854November 23, 2012EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 HYUNDAI TUCSON. WHILE PARKED, THE CONTACT NOTICED THAT THE HEADLIGHT LENS HAD BECOME DISCOLORED. THE ILLUMINATION OF THE HEADLIGHTS WAS DIMMED BY THE DISCOLORATION OF THE LENS MAKING IT DIFFICULT FOR THE CONTACT TO SEE THE ROADWAY WHEN DRIVING AT NIGHT. THE CONTACT CLEANED THE LENS BUT THE FAILURE RECURRED. ADDITIONALLY, THE CONTACT NOTICED THAT THE PLASTIC INSIDE THE HEADLIGHT WAS MELTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10483813November 9, 2012SEAT BELTS, SEATS
TL* THE CONTACT OWNS A 2008 HYUNDAI TUCSON. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT CAME TO A STOP WHEN ANOTHER VEHICLE CRASHED INTO THE REAR END OF THE VEHICLE. THE CONTACT STATED THAT THE SEAT BELT DID NOT RESTRAINT HER PROPERLY AND THE SEAT POPPED BACKWARD. THE CONTACT SUSTAINED NECK INJURIES AND WAS TAKEN TO THE HOSPITAL WHERE SHE WAS GIVEN A NECK RESTRAINT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND WAS DRIVEN TO THE CONTACT'S HOME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND THE CURRENT MILEAGE WAS 25,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10482926November 1, 2012AIR BAGS
TL* THE CONTACT OWNS A 2005 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE WAS CRASHED INTO FROM THE DRIVER'S SIDE, NEAR THE DOOR AND THE SIDE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE AIR BAG FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 53,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10478083October 1, 2012SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC
WHEN STEPPING ON THE BRAKES THEY MAKE A LOT OF NOISE AND WHEN GOING DOWN A INCLINE/HILL I HAVE TO PUSH THE BRAKES ALL THE WAY TO THE FLOOR FOR THE VEHICLE TO STOP. I TOOK IT TO A DEALER SHIP CLOSE TO MY HOME AND WENT ON A TEST DRIVE WITH THEM AND THEY SAID THAT IT WAS NORMAL. I WAS NOT HAPPY WITH THE OUTCOME SO I TOOK IT BACK TO THE DEALER SHIP WHERE I PURCHASED THE VEHICLE (1 HR FROM WHERE I LIVE), THEY WENT ON A TEST DRIVE HEARD THE NOISE, CHECKED THE BRAKES, AND SAID THAT THE ROTORS NEEDED TO BE REPLACED. WHEN I GOT THE CAR BACK AFTER THE ROTORS WERE REPLACED, IT'S STILL MAKING THE NOISE, AND I STILL HAVE THE BRAKING PROBLEM. TOOK IT BACK AND NOW THEY'RE SAYING THAT IT'S A NORMAL BRAKING SOUND. I TOOK IT TO A DIFFERENT DEALER SHIP, THEY WENT ON A TEST DRIVE WITH THE PERSON WHO BOUGHT THE CAR IN FOR ME AND HEARD THE NOISE. HE LOOKED AT IT AND THERE WERE SCREWS MISSING FROM THE ROTORS ALSO HE SAID THE ROTORS NEEDED TO BE CUT. I CALLED THE NEXT DAY, SPOKE WITH THE SERVICE ADVISOR WHO WAS HANDLING THE PAPER WORK, INFORMED HIM THAT THE NOISE WAS STILL THERE, HE TOLD ME THAT THEY COULD NOT CUT THE ROTORS, BECAUSE THEY WERE PLACE BY ANOTHER DEALERSHIP. I TOLD HIM THE PROBLEM IS STILL NOT FIXED, HE TOLD ME TO BRING IT BACK ON SATURDAY, I DID. ONE OF THE TECHNICIAN TEST DROVE IT I WAS NOT THERE, AND SAID HE HEARD NOTHING. I AM STILL HAVING THE SAME BRAKING PROBLEM. THEY REFUSED TO TAKE A LOOK AT THE BRAKES OR DO ANY WORK TO IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10478221October 1, 2012VISIBILITY/WIPER
WINDSHIELD WIPERS STOPPED BRIEFLY ON WINDSHIELD DURING RAIN WHILE DRIVING. FOLLOWING DAY WHILE PARKED PREPARING TO DEPART WIPERS WERE TURNED ON, WIPERS MOVED UP ABOUT SIX INCHES AND STOPPED ON THE WINDSHIELD. NO RESPONSE AT WIPERS FROM CONTROLS DURING HI-LO, INTERMITTENT OR WASH SETTINGS. UNABLE TO USE VEHICLE. THE FOLLOWING DAY THE DEALER SERVICE DEPARTMENT FOUND LOOSE WIPER MOTOR WIRING CONNECTOR AND PINS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10477689September 25, 2012EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES, POWER TRAIN:AUTOMATIC TRANSMISSION
2011 HYUNDAI TUSCAN. CONSUMER WRITES IN REGARDS TO COOLING LINES, TRANSMISSIONS AND BRAKE SWITCHES REPLACEMENTS MORE THAN ONCE. *TGW THE CONSUMER STATED THE VEHICLE WOULD NT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS APPLIED, THE TRANSMISSION WOULD BUCK AND BANG WHEN IT WAS SHIFTED FROM PARK TO DRIVE. THE DEALER FOUND THE TRANSMISSION WAS WORN INTERNALLY AND THE COOLER HOSE WAS CRACKED, WHICH CAUSED THE TRANSMISSION FLUID TO LEAK. THE ESC LIGHT ILLUMINATED, DUE TO AN OPEN CIRCUIT IN THE BRAKE SWITCH. THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER FOR THE SAME PROBLEMS SEVEN TIMES. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10476493September 19, 2012WHEELS, TIRES
WE WERE HEADING OUT ON VACATION FROM AKRON, OHIO WHEN THE DASHBOARD LOW AIR PRESSURE TIRE LIGHT CAME ON DURING OUR TRIP. WE EXITED OFF AT THE NEXT EXIT FOR GAS AND TO ADD AIR TO THE REAR TIRE. WE HEARD AIR LEAKING FROM THE TIRE TREAD AREA AND HAD TO GO TO A LOCAL REPAIR SHOP IN SISSONVILLE, WV FOR THE REPAIR. THE REPAIR SHOP REPORTED THAT WE HAD TREAD SEPARATION AND THAT THE STEEL BELT MADE A HOLE IN THE TIRE. HE CHANGED OUR TIRE WITH A USED ONE TO GET US TO OUR DESTINATION IN NORTH CAROLINA. IN BOONE N.C. WE HAD OUR TIRES LOOKED AT AND THEY SHOWED US THE WE HAD ANOTHER TIRE WITH A 4 INCH SLIT IN THE TREAD AREA AND WAS CUPPED ( A BROKEN BELT); THIS ALSO WAS THE REAR TIRE. THEY REMAINING TWO TIRES SHOWED SIGNS OF TIRE SEPARATION. ALL FOUR (4) TIRES WERE REPLACED WITH NEW ONES. OUR VEHICLE IS A ALL WHEEL DRIVE 2011 HYUNDAI TUSCON. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10475186September 12, 2012ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I WAS DRIVING AT NIGHT AND THE DASH BOARD LIGHTS FLASHED OFF AND ABOUT A MINUTE LATER THEY CAME BACK ON. I DON'T DRIVE AT NIGHT THAT MUCH. ABOUT 6 MONTHS LATER IT DID IT AGAIN. ABOUT 1 YEAR LATER IT DID IT AGAIN. IT IS AGGRAVATING WHEN YOU ARE DRIVING AND THE DASH BOARD LIGHTS GO OUT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0