Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11399690March 8, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT DISCOVERED THAT HER VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. ROUND ROCK HYUNDAI (2405 N. INTERSTATE HWY 35, ROUND ROCK, TX 78664, (512) 920-5397) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399762March 8, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. COCONUT CREEK HYUNDAI (LOCATED AT 4960 N STATE RD 7, COCONUT CREEK, FL 33073, (888) 441-7737) WAS CONTACTED AND MADE AWARE OF THE ISSUE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399803March 8, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER HYUNDAI OF EL CAJON LOCATED AT 1385 E. MAIN ST, EL CAJON, CALIFORNIA 92021 WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399606March 7, 2021
ENGINE
AS I WAS DRIVING ON THE HIGHWAY I NOTICED MY MPH STARTING TO GO DOWN. MY FOOT WAS ALL THE WAY DOWN ON THE GAS AND MY MPH STARTED TO GO DOWN. MY CAR STARTED MAKING SOME NOISES AND AFTER A FEW MINUTES MY MPH SHOT DOWN COMPLETELY AND I NOTICED SMOKE COMING FROM THE BACK OF MY CAR. I PULLED OVER AS QUICKLY AS I COULD TO AVOID GETTING HIT BY ANOTHER VEHICLE. I TURNED OFF MY CAR AND HAD TO GET IT TOWED. AFTER DOING MY RESEARCH IT SEEMS THERE HAVE BEEN ISSUES WITH 2017 HYUNDAI TUCSON ENGINES THAT I WISH I KNEW ABOUT BEFORE PURCHASING THE VEHICLE !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399612March 7, 2021
STRUCTURE:BODY
REAR DRIVER SIDE DOOR ACTUATOR NO LONGER WORKS. UNABLE TO OPEN DOOR AT ALL. CAR WAS PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399615March 7, 2021
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I WAS NOTIFIED IN SEPTEMBER OF 2020 THAT THERE WAS A RECALL TO INSTALL A FUSE KIT INTO THE ABS MODULE ELECTRICAL CIRCUIT AND UPDATE THE ABS SOFTWARE ON MY VEHICLE. IT IS NOW MARCH 2021 AND HYUNDAI STILL DOES NOT HAVE THE PARTS TO CORRECT THIS PROBLEM. SINCE THIS IS A FIRE HAZARD, I SEE THIS AS AN ISSUE THAT THEY NEED TO PROMPTLY CORRECT. 6 MONTHS IS TOO LONG TO BE WAITING WHEN THEY KNOW THERE IS A PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399630March 7, 2021
ELECTRICAL SYSTEM
MY 2016 HYUNDAI TUCSON FRONT PASSENGER DOOR WILL NOT OPEN FROM THE OUTSIDE. I HAVE TO OPEN IT FROM THE INSIDE. MY BACK RIGHT PASSENGER DOOR WAS NOT ABLE TO OPEN FROM EITHER INSIDE OR OUTSIDE AND I HAD TO HAVE IT REPLACED AT THE DEALERSHIP. THIS IS A MAJOR SAFETY ISSUE, AND IT APPEARS THAT THIS HAPPENS A LOT WITH THIS MAKE AND MODEL. NHTSA SHOULD REALLY LOOK INTO THIS AND ISSUE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399462March 6, 2021
ENGINE
I BOUGHT MY 2017 WITH 38,000 MILES ON IT AND I DROVE A TOTAL OF 400 MILES A WEEK FOR WORK. I HAD BEEN TAKING IT TO THE LOCAL HYUNDAI DEALER FOR ROUTINE SERVICE AND NOT ONE TIME DID THEY MENTION THAT IT WAS BURNING OIL OR EVEN LOW WHEN THEY WOULD CHANGE IT. WE DECIDED TO START DOING IT OURSELVES AND WHEN MY HUSBAND DID THE NEXT OIL CHANGE HE NOTICED IT WAS COMPLETELY EMPTY OF OIL AND THERE WERE NO LEAKS VISIBLE. 2,400 MILES LATER MY ENGINE LIGHT COMES ON AND WE HAD TO ADD 5 QUARTS OF OIL TO THE CAR AND THE TICKING THAT I THOUGH WAS MAYBE THE AC GOING OR SOMETHING LIKE THAT, JUST SUDDENLY STOPPED. IT RAN IN MY DRIVEWAY THE NEXT MORNING FOR 10 TO 15 MIN WARMING UP FOR ME TO GO TO WORK. I DROVE 4 MILES WITH NO ABNORMALITIES IN SOUND OR DRIVABILITY. THEN ALL OF A SUDDEN I HEARD THIS LOUD SCREECHING NOISE AND MY CAR DIED. I GOT IT TO START BACK A SECOND TIME AND WAS LUCKY ENOUGH THAT I COASTED THE 1/2 MILE AROUND HILLS AND CORNERS TO BE ABLE TO GET PULLED INTO A DRIVEWAY AND OUT OF THE ROAD BEFORE IT COMPLETELY STOPPED ROLLING. IT IS NOW SITTING AT THE CARMAX THAT I BOUGHT IT FROM AWAITING A NEW MOTOR. I WAS INFORMED THAT THE ROOT CAUSE WAS APPARENTLY A BAD RING OR GASKET IN THE 3RD CYLINDER THAT GOES AROUND THE PISTON. MY OIL LIGHT NEVER ONE TIME CAME ON TO TELL ME THERE WAS EVER ANY ISSUES NOR DID IT GIVE ME ANY INDICATION . I WAS UP TO DATE ON MY OIL CHANGES AND IT HAD ONLY BEEN 2,400 MILES LIKE I SAID, SINCE THE LAST ONE. IT HAS 70,000 MILES ON IT NOW AND NEEDS A BRAND NEW MOTOR DUE TO A MOTOR MALFUNCTION THAT WAS CAUSED BY THE MANUFACTURING OF THE MOTOR. HAD I NOT BEEN ABLE TO COST OUT OF THE ROAD, I COULD HAVE BEEN SERIOUSLY INJURED OR KILLED JUST TRYING TO GET MY CAR AND MYSELF TO A SAFE LOCATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399288March 5, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE PASSENGER'S SIDE REAR DOOR FAILED TO OPERATE AS NEEDED. THE DOOR FAILED TO OPEN FROM OUTSIDE OR INSIDE THE VEHICLE. THE CONTACT HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC WHO INFORMED HER THAT THE DEFECT WAS A SAFETY ISSUE. THE CONTACT WAS REFERRED TO NHTSA FOR ASSISTANCE. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399320March 5, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. TOWNE HYUNDAI (3170 NJ-10, DENVILLE, NJ 07834) AND LYNNES HYUNDAI (401 BLOOMFIELD AVE, BLOOMFIELD, NJ 07003) WERE BOTH CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399329March 5, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THE REAR PASSENGER'S SIDE DOOR FAILED TO OPEN. THE CONTACT STATED THAT THE REAR DRIVER'S AND PASSENGER'S SIDE DOORS WERE FAULTY AND FAILED TO OPEN. THE CONTACT CALLED LOCAL FOX ANN ARBOR HYUNDAI (3975 JACKSON RD, ANN ARBOR, MI 48103, (734) 663-7770) AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399211March 4, 2021
SERVICE BRAKES
I MADE AN APPOINTMENT WITH O'BRIEN HYUNDAU OF FORT MYERS, FL ON 1/13/2021 FOR NHTSA RECAL 20V-543 ABS-ANTILOCK BRAKE SYSTEM RECALL. WHEN I ARRIVED AT THE DEALER TO HAVE A NEW ABS SYSTEM PART INSTALLED, THEY SAID THEY DID NOT HAVE THAT PART IN STOCK. THEY SAID THEY WOULD NOTIFY ME WHEN IT WAS IN STOCK. ON 3/1/2021, I CONTACTED THE DEALER(O"BRIEN HYUNDIA OF FORT MYERS) BECAUSE I HAD NOT HESRD ANYTHING FROM THEM SINCE 1/13/2021. I ASKED THEM WHEN THE ABS PART WOULD BE IN FOR THE RECALL. AGAIN, THEY SAID THAT THEY DID NOT HAVE THE PART AND WOULD NOTIFY ME WHEN THEY HAD IT. I AM VERY CONCERNED THAT THIS RECALL CAN NOT BE FIXED BY THE DESLER, BECAUSE IT IS A SERIOUS PROBLEM AND CAN START A FIRE IN THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398994March 3, 2021
STRUCTURE:BODY
REAR DRIVER DOOR STOPPED OPENING FROM INSIDE AND OUTSIDE EVEN THOUGH THE HANDLE MOVES FREELY AND THE LOCKS ARE FUNCTIONING (CHILD SAFETY IS NOT ENGAGED). A FEW MONTHS AFTER THAT DOOR STOPPED WORKING THE FRONT PASSENGER DOOR OUTSIDE HANDLE FAILS TO OPEN 9 TIMES OUT OF 10 BUT LOCKS STILL FUNCTION. EVERYTHING ELSE ABOUT THE DOORS WORK FINE AND THERE HAS BEEN NO TRAUMA TO THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399007March 3, 2021
UNKNOWN OR OTHER, BACK OVER PREVENTION:DISPLAY FUNCTION
I AM COMPLAINING ABOUT MY CAR'S REARVIEW CAMERA, I CAN LITERALLY NOT SEE WHAT'S GOING ON BEHIND ME IN LOW LIGHT. THE ENTIRE PURPOSE OF THE CAMERA IS TO PROMOTE SAFETY SO PEOPLE CAN SEE WHAT IS BEHIND THEM, THIS IS NOT THE CASE WITH MY VEHICLE. I ALSO HAVE AN OPTION IN THE MENU TO HAVE AN AUDIBLE WARNING WHEN BACKING UP, THIS IS NOT WORKING EITHER. I HAVE RAISED THE ISSUE WITH HYUNDAI AND THEY JUST TELL ME THAT IS HOW THE CAR IS DESIGNED AND THERE IS NOTHING THEY CAN DO. HOW DO YOU DESIGN A CAR TO HAVE A USELESS BACK UP CAMERA? IT SEEMS LIKE IT IS A GENERAL PROBLEM WITH THE 2020 HYUNDAI TUCSON AND I FEEL IT SHOULD BE INVESTIGATED AND CORRECTED. I HAVE ANOTHER 2020 HYUNDAI MODEL, AND THE BACKUP CAMERA IS CRYSTAL CLEAR. I AM ATTACHING PHOTOS OF THE TUCSON CAMERA QUALITY, WHICH IS WORSE THE MAJORITY OF THE TIME, AS WELL AS THE QUALITY ON ANOTHER HYUNDAI TUCSON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399008March 3, 2021
UNKNOWN OR OTHER, BACK OVER PREVENTION:DISPLAY FUNCTION
I AM COMPLAINING ABOUT MY CAR'S REARVIEW CAMERA, I CAN LITERALLY NOT SEE WHAT'S GOING ON BEHIND ME IN LOW LIGHT. THE ENTIRE PURPOSE OF THE CAMERA IS TO PROMOTE SAFETY SO PEOPLE CAN SEE WHAT IS BEHIND THEM, THIS IS NOT THE CASE WITH MY VEHICLE. I ALSO HAVE AN OPTION IN THE MENU TO HAVE AN AUDIBLE WARNING WHEN BACKING UP, THIS IS NOT WORKING EITHER. I HAVE RAISED THE ISSUE WITH HYUNDAI AND THEY JUST TELL ME THAT IS HOW THE CAR IS DESIGNED AND THERE IS NOTHING THEY CAN DO. HOW DO YOU DESIGN A CAR TO HAVE A USELESS BACK UP CAMERA? IT SEEMS LIKE IT IS A GENERAL PROBLEM WITH THE 2020 HYUNDAI TUCSON AND I FEEL IT SHOULD BE INVESTIGATED AND CORRECTED. I HAVE ANOTHER 2020 HYUNDAI MODEL, AND THE BACKUP CAMERA IS CRYSTAL CLEAR. I AM ATTACHING PHOTOS OF THE TUCSON CAMERA QUALITY, WHICH IS WORSE THE MAJORITY OF THE TIME, AS WELL AS THE QUALITY ON ANOTHER HYUNDAI TUCSON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398692March 2, 2021
UNKNOWN OR OTHER
CHILD SAFETY LOCK SWITCH NOT OPERATIONAL ON PASSENGER REAR SEAT. CANNOT OPEN THE DOOR FROM INSIDE OR OUTSIDE. CANNOT OPEN DOOD TO CHANGE SWITCH POSITION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398745March 2, 2021
STRUCTURE:BODY, STEERING
THE VEHICLE IS LESS THAN 5 YEARS OLD AND I WAS TOLD THE STEERING COLUMN NEEDS TO BE REPLACED. IT CLICKS WHEN EVER THE STEERING WHEEL IS TURNED. I WAS TOLD IT IS FINE TO DRIVE IT UNTIL I GET IT REPAIRED BUT AFTER READING WHAT COULD HAPPEN THAT DOESN'T SEEM TRUE. I HAVE HAD THE BACK PASSENGER DOOR LATCH REPLACED BECAUSE IT WOULDN'T OPEN FROM THE INSIDE OR OUTSIDE. NOW TO OPEN MY FROM PASSENGER DOOR YOU HAVE TO PULL THE DOOR HANDLE 3 TIMES TO GET IT TO OPEN. MY DRIVERS SIDE DOOR WON'T OPEN FROM THE OUTSIDE. AND THE DRIVERS SIDE WINDOW WILL GO UP AND DOWN WHEN TRYING TO PUT JUST UP OR DOWN.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398729March 2, 2021
ELECTRICAL SYSTEM
I CALLED TO HAVE THE RECALL FIXED AND WAS INFORMED THERE IS A WAITING LIST OF UNKNOWN LENGTH. THIS COULD BE A POTENTIALLY FATAL PROBLEM. THERE SHOULD NOT BE A WAITING LIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398771March 2, 2021
ENGINE
WHILE TRAVELING ON THE HIGHWAY AT APPROXIMATELY 75 MILES PER HOUR MY VEHICLE SUDDENLY STOPPED ACCELERATING AND SMOKE STARTED TO APPEAR FROM UNDER THE HOOD AND FROM THE TAIL OF THE VEHICLE. AFTER NEARLY BEING HIT BY A VEHICLE TRAVELING BEHIND MINE I WAS ABLE TO PULL OVER TO THE SHOULDER OF THE HIGHWAY AND EXIT THE VEHICLE I OBSERVED FLAMES AND SMOKE COMING FROM UNDER THE VEHICLE. THE FLAMES LUCKILY EXTINGUISHED ON THEIR OWN. AFTER HAVING THE VEHICLE TOWED TO THE HYUNDAI DEALERSHIP THEY CONFIRMED THAT THE ENGINE HAD FAILED AND THAT A PISTON HAD GONE THROUGH THE ENGINE WALL. THIS SEEMS TO BE A COMMON PROBLEM FOR HYUNDAI WITH THESE YEAR VEHICLE AND ENGINE TYPE SO I WANTED TO MAKE SURE TO REPORT THE INCIDENT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11398815March 2, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, POWER TRAIN
ORIGINALLY WHEN I PURCHASED MY CAR I COMPLAINED TO THE DEALER ABOUT MY RADIO GOING BLACK AND THEY CLAIMED IT WAS DUE TO THE COLD AND BRUSHED IT OFF. NOW RECENTLY I HAD THE SAME ISSUE BUT NOW AS I WAS DRIVING STRAIGHT ON THE HIGHWAY ALL OF THE LIGHTS ON THE DASH KEEP FLICKERING ON AND OFF TELLING ME TO CHECK EVERY SYSTEM. MY CAR SIGNALS/HAZARDS WILL NOT WORK. SPEEDOMETER WILL NOT WORK ALONG WITH BLIND SPOT RECOGNITION AND OTHER THINGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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