Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11402697March 12, 2021
STRUCTURE:BODY
DOOR OPERATION WAS WORKING FINE. THEN AFTER A TRIP UNLOCKED AND WALKED AROUND CAR TO REMOVE MY FIVE YEAR OLD AND DOOR WILL NOT OPEN. LOCK ENGAGES, HOWEVER DOOR WILL NOT UNLATCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400284March 11, 2021
ELECTRICAL SYSTEM
THE REAR PASSENGER DOOR AND FRONT DRIVER DOOR ON MY VEHICLE WILL NOT OPEN FROM THE INSIDE OR OUTSIDE OF THE VEHICLE. KEY FOB HAS NEW BATTERIES AND CAN HEAR THE LOCKS ENGAGING/ DISENGAGING, HOWEVER THE DOORS WILL NOT OPEN. HUGE SAFETY ISSUE , THIS MUST BE ADDRESSED IMMEDIATELY. UPON READING ONLINE, NUMEROUS CUSTOMERS HAVE THE SAME EXACT ISSUE , HYUNDAI HAS DONE NOTHING. MUST BE A RECALL NOW , COST TO REPAIR IS OVER $2,000. THIS PROBLEM CAN LEAD TO SERIOUS PHYSICAL INJURY OR DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400315March 11, 2021
STRUCTURE:BODY
THE LEFT REAR PASSENGER DOOR WILL NOT OPEN FROM THE INSIDE NOR FROM THE OUTSIDE WHICH I FEEL CAUSES A SEVERE SAFETY CONCERN IN THE EVENT OF AN EMERGENCY THAT REQUIRES IMMEDIATE ACCESS TO SOMEONE IN THE REAR SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400318March 11, 2021
STRUCTURE:BODY
REAR PASSENGER SIDE DOOR NO LONGER OPENS WHEN "UNLOCKED". SAFETY HAZARD FOR PASSENGERS RIDING IN THE BACK, LIKE MY TODDLER. VEHICLE WAS PARKED WITH THE IGNITION ON AND CHILD IN THE ADJACENT SEAT. AFTER MANY TRIES TO LOCK/UNLOCK IT OPENED. NOW IT WILL NOT OPEN AT ALL UNDER ANY CIRCUMSTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400352March 11, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED ATLANTIC HYUNDAI (193 SUNRISE HWY NORTH SERVICE RD, WEST ISLIP, NY 11795, (631) 587-0700) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400386March 11, 2021
POWER TRAIN
I WAS DRIVING ON A CITY STREET. MY VEHICLE STARTED MAKING A LOUD NOISE, AND IN THE MIDDLE OF THE INTERSECTION THAT INCLUDED A FREEWAY EXIT, I HEARD A CLANK AND THE CAR WOULD NO LONGER MOVE FORWARD. I CHECKED TO MAKE SURE I WAS IN GEAR, BUT THE ENGINE RACED, AND THE CAR WOULD NOT MOVE. I WAS PARTIALLY IN THE LANE OF TRAFFIC. THIS WAS ESPECIALLY DANGEROUS, AS I WAS IN THE PATH OF CARS COMING OFF THE FREEWAY RAMP. (HAVING IT DISENGAGE WHILE DRIVING WOULD BE A SAFETY ISSUE ANYWHERE.) THOSE CARS HAD LIMITED SIGHT DISTANCE, AND HAD TO SWERVE TO MISS MY VEHICLE. I HAD THE CAR TOWED TO A REPAIR SHOP. I WAS INITIALLY TOLD THAT THE DUAL CLUTCH HAD DISENGAGED AND FAILED WHILE I WAS DRIVING. DURING THE REPAIR PROCESS, THE MECHANIC ALSO FOUND THE TRANSMISSION AND FLYWHEEL TO BE DAMAGED OR FAULTY. THE MECHANIC NOTED THAT HE THOUGHT, BECAUSE OF THE RECENT MODEL YEAR, THAT THE DUAL CLUTCH ASSEMBLY WOULD BE A SPECIAL ORDER PART, BUT WAS TOLD THAT HAD AT LEAST TEN IN STOCK BECAUSE THE ORIGINAL PART WAS POORLY DESIGNED AND MANUFACTURED. THE REPLACEMENT PART HAD BEEN REDESIGNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402501March 11, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HYUNDAI OF EL PASO (8600 MONTANA AVE, EL PASO, TX 79925) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400432March 11, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT ROUND ROCK HYUNDAI LOCATED AT 2405 N. INTERSTATE HWY 35, ROUND ROCK, TX 78664, (512) 920-5397) AND SOUTH POINT HYUNDAI LOCATED AT 4610 S IH 35 FRONTAGE RD, AUSTIN, TX 78745, (512) 445-0300) AND AUTOMAX HYUNDAI LOCATED AT 3221 E CENTRAL TEXAS EXPY, KILLEEN, TX 76543, (254) 699-2629) AND ROGER BEASLEY HYUNDAI LOCATED AT 24795, I-35, KYLE, TX 78640, (512) 262-2020) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402514March 11, 2021
STRUCTURE:BODY
THE PASSENGER DOOR ON THE DRIVER SIDE LOCKED ITSELF. CANNOT BE OPENED FROM EITHER INSIDE OR OUTSIDE. IT IS SAFETY CONCERN SINCE I CAN'T PUT CHILD LOCK ON THE OTHER PASSENGER SIDE JUST INCASE IT LOCKS ITSELF TOO. MY CHILD IS NOT SAFE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400136March 10, 2021
SERVICE BRAKES
I WAS SENT A RECALL NOTICE BY HYUNDAI AND I SCHEDULED THE SERVICE APPOINTMENT WITH A LOCAL DEALERSHIP AS DIRECTED. WHEN I SHOWED UP FOR MY APPOINTMENT I WAS TOLD THERE WAS "NO FIX" YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400173March 10, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED LESTER GLENN HYUNDAI TOMS RIVER (386 NJ-37, TOMS RIVER, NJ 08753) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400187March 10, 2021
UNKNOWN OR OTHER
I WAS ADVISED ON 9/12/2020 THAT MY HYUNDAI TUSCON HAD A RECALL FOR ABS/ANTILOCK BRAKE MODULE, I CALLED MY LOCAL DEALER AND THEY SAID I WOULD BE NOTIFIED ONCE PARTS CAME IN. IN NOVEMBER I WAS CONTACTED BY HYUNDAI THAT I SHOULD KEEP MY VEHICLE PARKED OUTSIDE AWAY FROM BUILDINGS DUE TO RISK OF FIRE. I AGAIN CALLED DEALER AND PARTS WERE STILL ON ORDER. I PERSONALLY WENT TO DEALERSHIP IN JANUARY AND STILL NO PARTS AND WAS TOLD I AM ON WAIT LIST. I DO NOT FEEL SAFE DRIVING THIS VEHICLE AND I HAVE GIVEN MORE THEN ENOUGH TIME TO HAVE THIS FIXED. I WANT TO TERMINATE MY LEASE SINCE I DO NOT WANT TO CONTINUE PAYING FOR A VEHICLE I DO NOT FEEL SAFE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400267March 10, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE PASSENGER SIDE BACK DOOR WILL NOT OPEN WHEN CAR IS UNLOCKED. THE DOOR WILL NOT OPEN FROM THE INSIDE EITHER. THE HANDLE HAS TO BE PULLED FORCEFULLY SEVERAL TIMES BEFORE THE DOOR WILL OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400082March 10, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
THE CAR SEEMS TO BE ACTING AS IF THERE IS AN ELECTRICAL FAULT. ALL OF THE SAFETY SENSORS ON THE CAR ARE FLASHING AND THE POWER STEERING DOES NOT WORK. MY WIFE AND I CURRENTLY ARE STATIONED OVERSEAS IN ITALY AND THE HYUNDAI DEALERSHIP SAID TO TAKE IT TO HYUANDAI FOR REPAIR. THE HYUNDAI DEALERSHIP HERE REFUSES TO TOUCH IT OR EVEN REPLY TO US. THE VEHICLE IS NOT DRIVEABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399879March 9, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT SPOKE WITH CENTRAL AVENUE HYUNDAI (111 S CENTRAL AVE #1, HARTSDALE, NY 10530, (315) 816-3071) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT WHILE IN REVERSE AS THE FIRST INITIAL DRIVING FOR THE DAY, THE VEHICLE FAILED TO STOP WITHOUT PLACING EXTENSIVE PRESSURE ON THE BRAKE PEDAL. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399887March 9, 2021
STRUCTURE:BODY
THE REAR PASSENGER DOOR COULD NOT BE OPENED FROM THE OUTSIDE, EVEN THOUGH THE HANDLE WAS NOT STUCK. SPRINGFIELD HYUNDAI IN SPRINGFIELD, PA INSPECTED AND CONFIRMED THE PROBLEM, BUT DID NOT FIX BECAUSE THE VEHICLE WAS OUT OF WARRANTY. ANOTHER SHOP REPLACED THE DOOR LOCK ACTUATOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399984March 9, 2021
SERVICE BRAKES
HYUNDAI MOTOR AMERICA (HYUNDAI) IS RECALLING CERTAIN 2019-2021 TUCSON VEHICLES. THE ANTI-LOCK BRAKE HYDRAULIC ELECTRONIC CONTROL UNIT (HECU) COULD CORRODE INTERNALLY AND CAUSE AN ELECTRICAL SHORT, POSSIBLY RESULTING IN AN ENGINE COMPARTMENT FIRE AN ENGINE COMPARTMENT FIRE CAN INCREASE THE RISK OF INJURY OR CRASH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399985March 9, 2021
ENGINE
I WAS DRIVING ON A RURAL ROAD AT ABOUT 45 MPH. I STARTED HEARING SCRATCHING NOISE FROM ENGINE. THE ENGINE STARTED LOSING POWER. I STOPPED MY CAR, CALLED AAA TO HAVE MY CAR TOWED TO WILE HYUNDAI. THE DEALER SERVICE DEPARTMENT SAID MY ENGINE HAS TO BE REPLACED, THE CAR IS UNDER MANUFACTURER WARRANTY, BUT THEY NEED AN APPROVAL FROM HYUNDAI MOTORS USA TO GET A NEW ENGINE. ONE WEEK AGO I CONTACTED HYUNDAI CUSTOMER SERVICE TO CHECK THE STATUS OF MY CASE. I WAS TOLD I WOULD BE CONTACTED WITHIN 3-4 BUSINESS DAY BY FRIDAY, MAR 5, 2021. AS NOBODY CALLED ME, I CONTACTED CUSTOMER SERVICE AGAIN TODAY, MAR 9, 2021, AND THE RESPONSE I RECEIVED IS THE SAME, I WAS TOLD I WOULD BE CONTACTED WITHIN 4-5 BUSINESS DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400065March 9, 2021
STRUCTURE:BODY
DOORS WILL NOT OPEN. I SEE FROM READING ONLINR THIS IS A MAJOR ISSUE. THIS HAS TO BE A BIG SAFTY ISSUE. I HAVE A BACJ DOOR THAT WILL.NOT OPEN AT ALL.AND NOW MY FRONT DOOR CAN NOT OPEN FROM THE OUTSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399906March 9, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2021 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED CIOCCA HYUNDAI OF QUAKERTOWN (550 S WEST END BLVD, QUAKERTOWN, PA 18951, (215) 883-9295) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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