Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11407179April 9, 2021
UNKNOWN OR OTHER
ON MY 2016 HYUNDIA TUCSON THE LEFT REAR DOOR WILL NOT UNLOCK AND CAN NOT BE OPENED FROM THE OUTSIDE OR INSIDE. SOMETIMES I COULD HIT THE DOOR AND IT WOULD OPEN BUT NOW IT WILL NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407201April 9, 2021
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I WAS DRIVING AT HIGH SPEED OF 55 MPH AND EXPERIENCED A HIGH-SPEED STALL ON MY 2013 HYUNDAI TUSCON. I HEARD A KNOCKING SOUND AND THEN ALL MY LIGHTS CAME ON (OIL,ENGINE,ETC.). I WAS SO SCARED AND MADE IT TO THE SHOULDER SAFELY. THANK GOD. I TRIED TO START THE CAR BUT IT WOULDN'T START. I ALSO, SAW SMOKE SO I DIDN'T KNOW WHAT WAS HAPPENING. SO I WAS STRANDED ON THE HIGHWAY AND CALLED A TOW TRUCK AND THEY TOWED ME TO THE MECHANICS SHOP IN MY TOWN. THE MECHANIC STATED TO ME THAT THERE IS OIL LEAKING UNDERNEATH AND THAT MY ENGINE IS SHOT! I HAVE ALWAYS TAKEN VERY CARE OF MY VEHICLE, I STILL HAVE TWO YEARS OF CAR PAYMENTS ON IT! HE SAID IT LOOKS LIKE A ROD BROKE AND THERE IS A HOLE IN MY ENGINE! ALSO, SOME KIND OF METAL DEBRIS IN MY OIL. SO GLAD I AM SAFE AND MY 9 YEAR OLD DAUGHTER IS SAFE. I AM SO UPSET. VERY SCARY SITUATION. STAY SAFE WITH THESE VEHICLES EVERYONE. NOT GOOD...
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11407205April 9, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE AND PASSENGER'S SIDE DOORS FAILED TO OPEN OR UNLOCK. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407304April 9, 2021
ENGINE
UNEXPECTED CHECK ENGINE AND ENGINE OIL PRESSURE LIGHTS CAME. THERE WAS A SUDDEN KNOCKING NOISE COMING FROM THE FRONT/ENGINE AREA SO I PULLED THE VEHICLE OVER TO THE SIDE OF THE HIGHWAY TO TURN OFF. TURNED THE VEHICLE BACK ON AND WAS NOT ABLE TO ACCELERATE. BROUGHT VEHICLE TO NEAREST HYUNDAI DEALERSHIP AND WAS TOLD THE ENGINE WAS COMPLETELY BLOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407309April 9, 2021
SERVICE BRAKES
BEEN TRYING TO GET THE FIX FOR THE RECALL ON MY 2017 TUCSON FOR MONTHS. DEALERSHIP KEEPS TELLING ME THEY DON'T HAVE THE PARTS TO FIX IT AND THEY'LL PUT ME ON THE LIST TO CALL WHEN THEY HAVE THE PARTS. (TULSA HYUNDAI IS THE DEALERSHIP)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11406934April 7, 2021
ELECTRICAL SYSTEM
THE REAR PASSENGER DOOR (THEN A DAY LATER'DOORS) WON'T OPEN FROM THE INSIDE OR OUT EVEN WHEN MANUALLY UNLOCKED WHETHER OR NOT THE CAR IS ON OR OFF. WE WERE ON A TRIP AT THE TIME AND OUR KIDS WERE HAVING TO CRAWL OVER FROM THE FRONT SEAT. WE CALLED HYUNDAI. THEIR TEMPORARY FIX WAS TO UNLOCK THE CAR AND JERK THE HANDLE HARD FROM THE OUTSIDE. THEY SAID THAT THE SYSTEM SOMETIMES' FREEZES UP'. THIS WORKS FROM THE OUTSIDE (NOT INSIDE), AND CONTINUES TO FREEZE UP EVEN AFTER ' THE HYUNDAI FIX'. THIS IS A PROBLEM WITH OTHER 2016 HYUNDAI MODELS. IF YOU LOOK UP THE PROBLEM ONLINE, YOU WILL SEE MANY POSTS ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406624April 6, 2021
ELECTRICAL SYSTEM
1.DRIVER SIDE REAR PASSENGER DOOR WOULD NOT OPEN FROM OUTSIDE OR INSIDE. IT EVENTUALLY WORKED BY PULLING REALLY HARD FROM OUTSIDE. 2. DRIVER'S DOOR WILL NOT OPEN FROM OUTSIDE BUT WILL FROM INSIDE. IT IS OBVIOUSLY UNLOCKED WHEN TRYING TO OPEN. THE ACTUATOR IS THE MOST LIKELY COMPONENT THAT IS FAILING. THE MECHANISM WILL NOT UNLOCK THE DOOR WITH THE KEY EITHER. THIS IS A HUGE SAFETY ISSUE WHEN IT'S 100 DEGREES OUTSIDE AND I CAN'T GET A CHILD OUT OF THE BACKSEAT. OR FOR FIRST RESPONDERS SENT TO AID SOMEONE TRAPPED IN THE CAR. I'VE READ OF MULTIPLE FAILURES AFTER SEARCHING FOR THIS PROBLEM ON THE INTERNET. IT HAPPENS A LOT TO MANY HUNDAI MODELS OVER THE PAST 6-8 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406639April 6, 2021
STRUCTURE:BODY
THE REAR PASSENGER DOOR OF MY 2016 HYUNDAI TUCSON NO LONGER OPENS AT ALL, FROM THE INSIDE OR THE OUTSIDE. AS I HAVE A YOUNG CHILD AND NEPHEWS WHO ARE REGULARLY IN MY CAR IN CAR SEATS, THIS IS A SERIOUS SAFETY CONCERN. APPARENTLY, HYUNDAI IS NOT WILLING TO TAKE RESPONSIBILITY FOR THIS DEFECT, WHICH I HAVE FOUND IS A PROBLEM ACROSS MANY HYUNDAI YEARS AND MODELS. THE COST OF A DEALERSHIP TO FIX IS UPWARDS OF $1000, WHICH IS PROHIBITIVE AND UNREALISTIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406650April 6, 2021
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE DRIVER'S SIDE FRONT DOOR FAILED TO UNLOCK USING THE KEYFOB. THE CONTACT STATED THAT HER DAUGHTER WAS IN THE VEHICLE AT THE TIME OF FAILURE AND HAD TO ENTER THE VEHICLE THROUGH THE FRONT PASSENGER'S SIDE DOOR. THE CONTACT CALLED SUNTRUP HYUNDAI SOUTH (5926 S LINDBERGH BLVD, ST. LOUIS, MO 63123, (314) 254-8977) ON THREE SEPARATE OCCASIONS AND LEFT VOICE MESSAGES EACH TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 62,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406658April 6, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED JENKINS HYUNDAI OF LEESBURG (9145 US-441, LEESBURG, FL 34788, (352) 815-2516) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406664April 6, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES,HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER JONES BEL AIR HYUNDAI LOCATED AT 1504 BELAIR ROAD, BELAIR, MD 21014 WAS NOTIFIED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT WAS INFORMED THAT THE PART WOULD NOT BE AVAILABLE UNTIL FALL OF 2021. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406698April 6, 2021
SERVICE BRAKES
MY VEHICLE IS RECALLED TO FIX MY ABS. HAVE CALLED THE HYUNDAI DEALER (WEISNER) TWICE (MARCH 17TH AND APRIL 6TH) TO ARRANGE APPOINTMENT TO REMEDY THE PROBLEM. THEY SAY ON EACH OCCASION, THEY ARE WAITING FOR PARTS TO BE DELIVERED. AM WAITING FOR THEIR CALL TO BRING IN MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406736April 6, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE WOULD SHUDDERED, SHOOK, AND VIBRATED WHILE ATTEMPTING TO ACCELERATE. THE INSTRUMENT PANEL SHOWED THAT THE TRANSMISSION HAD OVERHEATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER CARSON CITY HYUNDAI LOCATED AT 3659 S CARSON ST, CARSON CITY, NV 89701 WHO DIAGNOSED THAT THE DUAL CLUTCH ASSEMBLY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT YET NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE DUAL CLUTCH ASSEMBLY WAS PREVIOUSLY REPLACED UNDER NHTSA CAMPAIGN NUMBER: 16V628000 (POWER TRAIN) HOWEVER, THE FAILURE OCCURRED. THE FAILURE MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406763April 6, 2021
STRUCTURE:BODY
DRIVERS SIDE DOOR WILL NOT OPEN FROM OUTSIDE. ONLY OPENS FROM INSIDE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406791April 6, 2021
STRUCTURE:BODY
REAR DRIVERS SIDE DOOR WILL NOT OPEN EVEN WHEN THE DOOR IS UNLOCKED. WILL NOT OPEN FROM OUTSIDE OF THE VEHICLE OR FROM WITHIN THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406382April 5, 2021
SERVICE BRAKES
TOOK THE VEHICLE TO GET THE SUBJECT 195 ( 20V543000) RECALL PERFORMED. UPON ARRIVING TO HALL HYUNDAI IN NEWPORT NEWS, THEY INFORMED ME THAT PARTS WERE NOT AVAILABLE. I PREVIOUSLY ASKED THEM UPON MAKING THE APPOINTMENT IF THEY HAD PARTS IN STOCK. THEY ASSURED ME THEY DID. PRIOR TO THIS, I ATTEMPTED TO HAVE THE RECALL PERFORMED AT PEARSON HYUNDAI IN RICHMOND, VA ON TWO SEPARATE OCCASIONS. I CALLED THE SERVICE DEPARTMENT A COUPLE WEEKS PRIOR TO THE APPOINTMENTS TO ENSURE THEY HAD PARTS, EACH TIME I WAS TOLD THEY DID. HOWEVER, UPON ARRIVING EACH TIME THE INFORMED ME THEY HAD NO PARTS. I WAS ALSO TOLD BY A PARTS WORKER THAT THE DEALERSHIP WAS PUTTING ANY NEW PARTS RECEIVED INTO THE VEHICLES ON THE LOT SO THEY CAN BE SOLD. THIS VEHICLE REMAINS A SAFETY CONCERN SINCE MULTIPLE DEALERSHIPS DO NOT HAVE THE PARTS TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406397April 5, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. HYUNDAI CHARLESTON (1523 SAVANNAH HWY, CHARLESTON, SC 29407, (843)804-6595) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT WAS ALSO INFORMED THAT NO OTHER HYUNDAI DEALERS IN THE AREA HAD PARTS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406458April 5, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED UNIVERSAL HYUNDAI (12801 SOUTH, S ORANGE BLOSSOM TRL, ORLANDO, FL 32837, (321) 418-3733) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406479April 5, 2021
SERVICE BRAKES, HYDRAULIC
TL *THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED HYUNDAI OF WESLEY CHAPEL (27000 WESLEY CHAPEL BLVD, WESLEY CHAPEL, FL 33544, (813) 437-4745) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406540April 5, 2021
STRUCTURE:BODY, LANE DEPARTURE: BLIND SPOT DETECTION
THREE OF THE FOUR DOORS HAVE DEFECTS WHICH PREVENT THEM FROM OPENING FROM THE OUTSIDE OR INSIDE, WHICH IS A MAJOR SAFETY CONCERN. THE DOOR LOCK ACUATOR IS WHAT NEEDS TO BE REPLACED. THE RIGHT FRONT DOOR WAS REPLACED IN 2018. ONE OF THE BACK DOORS WAS REPLACED IN 2020, AND NOW THE OTHER BACK DOOR WON'T OPEN DUE TO THE SAME ISSUE. I OFTEN TRANSPORT CHILDREN AND AN ELDERLY GRANDPARENT, ALL OF WHOM SIT IN THE BACK SEAT. IF I HAD BEEN IN AN ACCIDENT, THERE WOULD BE NO WAY TO GET THEM OUT OF THE VEHICLE. ON TOP OF THE FACT THAT THIS IS CLEARLY A MANUFACTURER DEFECT WITH THE VEHICLE, I'M NOW CONCERNED THE DRIVER'S DOOR WILL STOP WORKING SOON, MEANING I CAN'T DRIVE THE VEHICLE AT ALL. I CONTACTED HYUNDAI CUSTOMER SUPPORT SINCE THE VEHICLE IS 1,000 MILES OVER WARRANTY AND THEY SAID THERE IS NOTHING THEY CAN DO (CONVERSATION 4/5/21). FIVE STAR HYUNDAI OF MACON REFUSED TO PUT IN A REQUEST TO OVER-RIDE THE WARRANTY TO GET IT FIXED, SINCE CLEARLY IT IS A MANUFACTURER PROBLEM WITH MY VEHICLE. THE VEHICLE HASN'T BEEN IN ANY ACCIDENTS THAT WOULD HAVE CAUSED THIS ISSUE AND HYUNDAI IS APPARENTLY AWARE OF THE ISSUE, AS IT FREQUENTLY OCCURS WITH TUCSONS AND ELANTRAS (PER CONVERSATION WITH FIVE STAR HYUNDAI), YET REFUSES TO DO ANYTHING ABOUT IT. BECAUSE MY VEHICLE IS NOW AT 61,000 MILES THEY ARE SAYING IT IS NO LONGER THEIR RESPONSIBILITY AND ARE NOT OFFERING TO ASSIST IN ANY WAY. THE BLIND SPOT DETECTOR IS ALSO MALFUNCTIONING, NOT NOTIFYING WHEN A VEHICLE IS NEXT TO MINE AND OCCASIONALLY GOING OFF WHEN THERE IS NO VEHICLE AT ALL. FIVE STAR MACON SAID THIS IS ALSO NOT UNDER WARRANTY ANYMORE AND SAID THEY DON'T KNOW WHY IT WOULD BE A PROBLEM BUT WOULD REQUIRE THEM REMOVING MY BUMPER AND DOING EXTENSIVE DIAGNOSTIC WORK BEFORE THEY'D KNOW HOW TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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