Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11408364April 16, 2021
STRUCTURE:BODY
THE REAR PASSENGER SIDE DOOR WOULD NOT OPEN FROM THE INSIDE OR OUTSIDE. IT STARTED OUT AS AN INTERMITTENT PROBLEM WHERE THE DOOR WOULD NOT OPEN ON THE FIRST OR SECOND TRY BUT WOULD EVENTUALLY OPEN. IT QUICKLY BECAME A PERMANENT PROBLEM WHERE THE DOOR WOULD NOT OPEN AT ALL. THIS IS A HUGE SAFETY ISSUE AS I HAVE 2 YOUNG CHILDREN IN CAR SEATS IN THE BACK SEAT AND NEED TO BE ABLE TO OPEN BOTH REAR DOORS TO GET THEM IN AND OUT OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408394April 16, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. GREG MAY HYUNDAI (1501 TX-340 LOOP, WACO, TX 76712) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT PARTS WERE ON BACK ORDER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408452April 16, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO LOYALTY USED CAR SUPER CENTER (2833 S CRATER RD, PETERSBURG, VA 23805) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408471April 16, 2021
POWER TRAIN
VEHICLE WILL START MOVING IF ON AN INCLINE WHILE IN PARK. DEALER HAS ADJUSTED SHIFTER CABLE SEVERAL TIMES AND KEEPS RETURNING TO THE BEING ABLE TO PUSH THE CAR WHILE IN PARK CONDITION 9-12 MONTHS LATER. THEIR APPEARS TO BE NO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408470April 16, 2021
SERVICE BRAKES
WE RECEIVED A RECALL NOTICE FROM HYUNDAI LAST FALL AND IMMEDIATELY CONTACTED THE DEALER TO GET THE REPAIR. MADE AN APPOINTMENT AND TOOK THE CAR FOR WORK TO BE TOLD THEY DIDN'T HAVE THE PART. SEVEN MONTHS LATER AND MULTIPLE CALLS AND MESSAGES AND OUR CAR SITS IN THE DRIVEWAY UNREPAIRED. HOW LONG IS REASONABLE TO GET A RECALL REPAIR AND AT WHAT POINT ARE WE OWED COMPENSATION FOR A VEHICLE WE SHOULD NOT BE DRIVING BECAUSE IT CAN CATCH FIRE? WHO DO WE CONTACT TO GET THIS REPAIR COMPLETED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407996April 14, 2021
STRUCTURE:BODY
THE REAR PASSENGER DOOR WOULDN'T OPEN EITHER FROM INSIDE OR OUTSIDE. THIS IS A KNOWN ISSUE AND MUST BE ON A RECALL LIST. HYUNDAI TUCSON PRODUCED BETWEEN 2015 AND 2016 HAVE THIS ISSUE AND IN KOREA, HYUNDAI KOREA HAS BEEN REPAIRING THIS PROBLEM AT NO CHARGE. (SEE BELOW KOREAN SITE) HTTP://WWW.CONSUMERWIDE.COM/NEWS/ARTICLEVIEW.HTML?IDXNO=37459 HYUNDAI USA SHOULD DO THE SAME. THIS IS A SAFETY ISSUE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408025April 14, 2021
STRUCTURE:BODY
OUR CAR FRONT DRIVER DOOR WILL NOT UNLOCK FROM THE OUTSIDE WITH THE REMOTE FOB OR THE DOOR HANDLE. THE ONLY WAY TO OPEN THE DOOR IS TO USE THE HANDLE ON THE INSIDE OF THE DOOR. THIS HAPPENS CONTINUALLY NOW & STARTED HAPPENING ABOUT 2 MONTHS AGO FOR NO IDENTIFIABLE REASON. WHEN APPROACHING THE CAR TO GO FOR A DRIVE, WE HAVE TO OPEN THE FRONT PASSENGER SIDE DOOR FIRST & REACH ACROSS TO THE DRIVER SIDE & UNLOCK FROM THE INTERIOR. NO OTHER WAY TO DO IT. WE SEARCHED ONLINE AND THIS SEEMS TO BE A VERY COMMON ISSUE WITH HYUNDAI SUVS, WITH OTHER INSTANCES OF DOORS NOT EVEN BEING ABLE TO BE OPENED FROM THE INTERIOR EITHER. IT LOOKS LIKE THERE IS A MALFUNCTIONING DOOR "ACTUATOR". SOME CASES HAVE HAD TO COMPLETELY DESTROY THE INTERIOR DOOR PANEL TO BE ABLE TO ACCESS THE MECHANISMS OF THE DOOR TO REPLACE THE ACTUATOR. SINCE IT IS A VERY COMMON PROBLEM, AND A SAFETY ISSUE IF PEOPLE CANNOT OPEN DOORS FROM INSIDE OR OUT, THIS SHOULD BE A SAFETY RECALL. REALLY THIS IS A SERIOUS SAFETY ISSUE IF YOU CANNOT OPEN YOUR DOOR TO GET OUT OF THE CAR IN CASE OF AN EMERGENCY. PLEASE EVALUATE THIS ASAP & HAVE HYUNDAI ISSUE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407672April 14, 2021
SERVICE BRAKES, AIR
2019 HYUNDAI TUCSON. CONSUMER WRITES IN REGARD TO ABS RECALL. *LD THE CONSUMER STATED THE PARTS TO COMPLETE THE RECALL WERE UNAVAILABLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407877April 13, 2021
STRUCTURE:BODY
WHEN TRYING TO GET INTO MY CAR, I UNLOCK MY DOORS. WITH ALL DOORS UNLOCKED I TRY TO ENTER THE DRIVER DOOR FROM THE OUTSIDE. IT TAKES MULTIPLE POOLS ON THE HANDLE FOR THE DRIVE DOOR TO GET THE LATCH INSIDE THE DOOR TO RELEASE AND OPEN THE DOOR. MY DOOR BECOMES STUCK AND I AM UNABLE TO GET INSIDE MY VEHICLE. THIS CAN BE A POTENTIAL SAFETY ISSUE, IN DARK PARKING LOTS, UNSAFE LOCATIONS, PREVENTING ME FROM GETTING IN MY VEHICLE. I TOOK MY VEHICLE TO HYUNDAI DEALER. THEY STATES NOTHING IS WRONG WITH MY DOOR AND IT WORKS FINE. THIS WAS APPROX APR IN 2020. BEGINNING THIS WEEK MY PASSENGER SIDE FRONT DOOR WILL NOW ALSO NOT OPEN FROM THE OUTSIDE, EVEN IF MY DOOR IS UNLOCKED. NO MATTER HOW MANY TIMES I PULL THE HANDLE THE PASSENGER DOOR WONT RELEASE FROM THE OUTSIDE. I HAVE TO OPEN THE DOOR FROM THE INSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407879April 13, 2021
BACK OVER PREVENTION:DISPLAY FUNCTION, UNKNOWN OR OTHER
I SUBMITTED A SAFETY ISSUE WITH MY CAR'S FRONT AND REARVIEW CAMERA. IN LOW LIGHT, IT IS IMPOSSIBLE TO SEE WHAT IS BEHIND ME OR HOW FAR I AM FROM THE OBJECT BEHIND ME. THE FEDERAL GOVERNMENT MANDATES BACKUP CAMERAS BUT DOES THAT MEAN A MANUFACTURER CAN JUST PUT ANY CAMERA ON CAR WITHOUT IT WORKING PROPERLY? IT IS NOT ONLY A PROBLEM ON MY CAR, I HAVE LOOKED AT OTHER 2020 HYUNDAI TUCSON ULTIMATE TRIM LEVELS, AND IT HAS THE SAME PROBLEM. WE CAN NOT WAIT UNTIL WE RUN OVER SOMEONE BEFORE SOMEONE STEPS IN. PLEASE REVIEW AND TAKE MY COMPLAINT SERIOUSLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407883April 13, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE DRIVER SIDE FRONT DOOR WILL NOT OPEN FROM THE OUTSIDE AFTER IT HAS BEEN LOCKED AND UNLOCKED WITH KEY FOB OR KEY. THE VEHICLE WAS PARKED AND LOCKED WITH KEY FOB THEN WOULD NOT OPEN. YOU HAVE TO CLIMB THROUGH THE PASSENGER SIDE AND OPEN FROM INSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407886April 13, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE REAR PASSENGER DOOR WILL NOT OPEN FROM THE INTERIOR OR THE EXTERIOR. IT WAS PARKED AND I TRIED TO OPEN THE DOOR AND IT WILL NOT MOVE. THIS IS A HUGE SAFETY ISSUE BECAUSE YOU CANNOT GET OUT THAT DOOR. THIS HAPPENED TO 2 OTHER DOORS ALSO. ONE WAS COVERED BECAUSE IT WAS STILL UNDER WARRANTY, IT IS NOW PAST MY WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407949April 13, 2021
UNKNOWN OR OTHER
I WAS LOOKING UP TO SEE IF MY CAR HAD ANY RECALLS. BECAUSE, MY OTHER CAR JUST HAD ONE. I JUST BOUGHT THIS CAR AND SURPRISE THEY DID KNOW IT HAD A RECALL .I BOUGHT IT USED MAY BE THAT'S WHY BUT IT'S REGISTERED I JUST WANT A RECALL CARD SO THE PROBLEM CAN GET FIX NOW THAT I KNOW. THANK GOODNESS NO ACCIDENT JUST WANT RECALL CARD TO FIX PROBLEM THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407985April 13, 2021
STRUCTURE:BODY
THE REAR PASSENGER SIDE DOOR HAS STOPPED WORKING SUDDENLY, THE VEHICLE WAS STATIONARY AND PARKED, AND AFTER WORKING CORRECTLY JUST MINUTES BEFORE, NOW IT WON'T OPEN FROM EITHER INSIDE OR OUTSIDE THE CAR, IT IS STUCK IN THE CLOSED POSITION AND IT IS VERY UNSAFE AS THAT IS THE SIDEWALK FACING DOOR WHICH WON'T OPEN FORCING PEOPLE TO EXIT ON THE STREET SIDE. THIS SEEMS TO BE A WIDESPREAD PROBLEM AFFECTING MANY 2016 TUCSON CUSTOMERS. HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T57988_DS1084478
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407687April 12, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THE PASSENGER'S AND DRIVER'S SIDE DOOR FAILED TO UNLOCK. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO ABC HYUNDAI (6825 REDWOOD ST, LAS VEGAS, NV 89118, (702) 475-8698) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DOOR LOCK ACTUATOR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407703April 12, 2021
SERVICE BRAKES
VEHICLE WAS RECALLED IN SEPTEMBER. MADE APPOINTMENT FOR RECALL REPAIR IN NOVEMBER. APPOINTMENT WAS CANCELED DUE TO THE PART NOT BEING AVAILABLE. MADE ANOTHER APPOINTMENT IN EARLY FEBRUARY AND THAT WAS THE SAME STORY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407737April 12, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. HYUNDAI OF NORTH CHARLESTON (8485 RIVERS AVE, NORTH CHARLESTON, SC 29406, (844) 846-7472) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407785April 12, 2021
ENGINE, POWER TRAIN
WHEN DRIVING AT A SLOW SPEED, SUCH AS IN A LINE OF CARS GOING THROUGH A DRIVE THRU, THE VEHICLE BEGINS TO SKIP. ALMOST HOPPING ALONG RATHER THAN SLOWLY MOVING. I HAVE OBSERVED IT HAPPENING IN BOTH ECO MODE AND REGULAR DRIVING MODE. THIS IS NOT A CONSTANT BUT FREQUENT. I ALSO HAVE INSTANCES OF WHERE IT DOESN'T PICK UP SPEED AND TAKES TIME TO SHIFT GEARS. I THINK IT MAY BE THE TRANSMISSION SKIPPING AND NOT SHIFTING GEARS APPROPRIATELY CAUSING IT TO HOP OR JUMP. AT ALL TIME THE CARE WAS IN MOTION AND ON CITY STREETS NEVER ON A HIGHWAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407480April 11, 2021
ELECTRICAL SYSTEM
3 OF THE 4 DOORS DO NOT OPEN EITHER FROM INSIDE OR OUTSIDE , I GET SCARED NOW NOT KNOWING IF I'M GOING TO GET TRAPPED IN AN EMERGENCY SITUATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407436April 10, 2021
UNKNOWN OR OTHER
THE REAR PASSENGER DOOR WILL INTERMITTENTLY NOT OPEN FROM THE INSIDE OR THE OUTSIDE. THE LOCK CLICKS APPROPRIATELY WHEN LOCKED AND UNLOCKED BUT THE DOOR WILL STILL NOT OPEN. AFTER LOTS OF ATTEMPTS IT WILL SUDDENLY OPEN FROM THE OUTSIDE. THEN LATER WHEN YOU TRY AGAIN, IT WON'T OPEN AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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