Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11522758May 18, 2023
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS
This is the 2-3 time that the sound of my radio and safety features does not work. There is no sound at all! If the sounds of the safety features are Not working, I feel extremely unsafe driving this car!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522518May 17, 2023
STRUCTURE:BODY
Driver's side door will not open from outside even when vehicle is unlocked. It will not open with the key in the door either. I had no warning that this was going to occur, I left work at 9pm and my door would not open. Thankfully, my other 3 doors are still in working order but what happens if those fail as well? My car has 104k miles but I have only had it for 5 years and this is a part that should not fail in that time span. I have not yet taken the car to the dealer for this issue as I know the car is out of warranty and I will have to cover the cost of repair, but I believe it should be a recall with the amount of people who have posted online about having the same issue on their Hyundai Tucsons.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522456May 17, 2023
ELECTRICAL SYSTEM
Purchased car in January 2033. I noticed the radio failed to work so I took it in to the closest dealership on May 10th. Dealership said there was a problem with the navigation system and the car needed a software update. Also advised, the update would repair some other electrical and system issues as well. Was told on 5/17 update would not be available until the end of May and that my carcshould not be driven so I should maintain the rental they provided. Lsstly, I have noticed some performance issues with shifting and speed as well. I thought update might fix, but after reading other complaints I will be reporting it to the dealership as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522025May 15, 2023
ELECTRICAL SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
While running errands in her 2016 Hyundai Tucson my wife rolled down her front driver and passenger side windows. When she encountered rain she attempted to roll both windows up, but the passenger side window would not roll up, causing a dangerous distraction where heavy rain was entering the vehicle while she was driving. Our mechanic inspected this part and said that the gears controlling the window were made of plastic which had been shredded over time and that the motor itself showed signs of corrosion. The vehicle is only 7 years old and has been well maintained, so i can't understand why this part failed so easily. Our mechanic informed us that this is a VERY common issue with Hyundai vehicles and that parts would be hard to come by because of high demand. This issue is available for inspection upon request and has been inspected by a licensed mechanic. There were no dash warnings associated with this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522081May 15, 2023
ELECTRICAL SYSTEM, ENGINE
I've reported last year that I have an oil consumption problem.The car is not leaking to the ground.It's leaking within the car.I have replaced 2 catalyc converters in the past 2 years! The dealership ignores my requests and seems real shady.They rather I pay every year.I already feel it not working correctly,Its only been since October 2022,since i replaced the converter.I have contacted the corporation at Hyundai and nothing.They were a waste of time.I contacted the BAR and they were not much help either.I am spending constantly on this car with the same issue.What a lemon.Hyundai Corporation has to be held accountable for the mistakes.Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522123May 15, 2023
ENGINE
My engine is knocking and I was told after taking the car to the dealership that it is a rod making that sound but my car does not show up on the recall. I think something was overlooked and know of other instances similar to this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522159May 15, 2023
POWER TRAIN
I have had multiple instances where the car will not accelerate and can shutter or lurch when I press on the gas. I recently had an incident where I was turning left and the car lurched into traffic and almost stalled as I was trying to turn and avoid the oncoming traffic. This has happened before and is very unsafe. Fortunately, the oncoming traffic was able to stop prior to hitting my car. This apparently is a known issue with this model and the manufacturer refuses to address the issue for this year. I am at the point where I either need them to fix it or I will have to get rid of it because it is very dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521614May 11, 2023
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
I bought a ‘22 Tucson Hybrid in Sept of ‘22. Upon delivery there were issues w paint & a dent on the rear qtr panel. The bigger issue however, is disconnect in communication between the EV motor, gas engine & transmission. All work is done @dealership and well maintained. History of EV over 8 months: @1000 miles noise under vehicle began. Dealership inspected, all checked out. The dealership has done all servicing as scheduled. From 1000 to 12,000 miles, the vehicle drove best if in sport mode. Sport mode utilizes the gas engine and not EV. When in EV modes, the vehicle runs high rpms or it’s sluggish. It’s never consistent. In some instances; the vehicle will actually stall for 2-3 seconds and kick back on. 1 instance was at a stop light, turning left. Mid turn, gas to the floor, the vehicle stalled for 3 seconds before responding. I was almost hit at 50 mph in the intersection as both motors failed me. The next day, 3 lights came on: An EV, check engine and Hybrid motor light came on, 3 total. My Hyundai app stated: issue communicating EV and Gas motor, EMS communication error. This cleared itself in 36 hrs but I couldn’t drive it safely for a week. I took it to the dealership, everything checked out. 3 days ago @ 17,400 miles, I received a text: Hyundai stated car unfit to drive. DTC code U062300, U111200, U02BB0:Powertrain EMS issue. The techs had it 2 days, fixed it. 3 blocks from dealer, check engine light came on again. I returned it to dealer. I’ve found 32 accounts of these codes resulting in a Hyundai buy-back, new engine, new transmission or settlements. I’m told my EV motor, gas engine and transmission won’t communicate even after software / firmware updates & mechanical changes. I don’t feel the vehicle to be roadworthy and I don’t feel safe driving it, if Hyundai has no fix. I’m told, many sales of this model @ my dealer have the same issues. Bad batch? I paid $47k (car & warr) I’m hoping for a buy back or to get into a Toyota hybrid of = value
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521333May 10, 2023
VEHICLE SPEED CONTROL, ENGINE
I had recently just had gotten and oil change less than 2 months ago, I had to take my car back to the dealership because it was taking a while for the car to pick up speed. Once I took it into the dealership they told me my engine needs to be replaced. I know someone else that I know that has a hyundai as well and their engine completely gave out as well. What's going on with the engines. My car doesn't even have 100,000 miles on it yet, there's no way my engine should've gave out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521284May 10, 2023
UNKNOWN OR OTHER
The trailer towing guidance in the 2022 Hyundai Tucson Hybrid owner’s manual is incorrect and would put the driver in a dangerous situation if followed. There are at least two key errors: - Page 6-68 states, “The trailer tongue should weigh a maximum of 10% of the total loaded trailer weight . . .” This is incorrect. For stability, the trailer tongue weight should be a minimum of 10% of the total loaded trailer weight. - The table on page 6-69 lists the maximum trailer weight when equipped with a braking system as 3,500 pounds. However, the table also gives that the maximum tongue weight as 220 pounds. That equates to a 6.3% tongue weight. I contacted Hyundai to ask for clarification (see attached email). They told me that “Towing capacity is based on engine power and other such concerns. Tongue weight is determined by the material strength of the hitch, anchor points, etc. and therefore the two will not necessarily coincide.” I then asked them what the tongue weight limitation was based on and they said they did not know. The owner’s manual is over 11 Mb, so I have only to two pages of concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521260May 9, 2023
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
While driving my vehicle I accidentally knocked it out of gear and into neutral when I did the car died I was able to pull off of the interstate onto the shoulder where it was scary there were cars passing me at 70 mph, with very little room the car will not start the engine will crank a half of a crank and then freeze up. It had to be towed home where it remains broken down. I don't know if it's the engine I don't know if it's electrical but it will not start the battery is fine the alternator is fine I reported it to Hyundai's consumer hotline and was told to take it to a dealer and have it looked at but the car is not drivable I cannot afford another tow bill to have it taken to a Hyundai mechanic
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520848May 7, 2023
ENGINE
My car is burning oil at an abnormal fast rate. I have taken it in to the dealership and they couldn't find the reason for the abnormal increase in oil burning rate. They couldn't find any leaking of oil. I am constantly putting in oil before the 3000 or 3 month oil change is due. If I don't the check engine light comes on and my oil is low. I haven't ran it out of oil but this worries me. Due to persistence from me the dealership replaced the oil sensor but that didn't change anything in regards to the amount of oil this car uses. This started in 2021. My warranty has since expired and I haven't been able to afford taking the car back and fourth to the dealership. I have had it looked at several times without a resolution. We ended up purchasing an extended warranty but that doesn't cover this apparently so we have wasted our money with that and still the problem isn't resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520813May 7, 2023
ELECTRICAL SYSTEM
Horn failed to work at a critical moment while operating motor vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520755May 6, 2023
POWER TRAIN, ENGINE
I’m traveling for work and I have only had to car 11 months. I have 52,000 miles on it and today tracking home my car engine light came on and my car wouldn’t shift through the hills in Missouri. It got so bad after 1 mile of the engine light flashing at me that I had to stop in a construction highway with one lane and stop all traffic to let my car cool down for almost 15 minutes and I started it up and it would not go over 10 miles a hour. With my flashers on I got off the next exit and ran a diagnostic at O’riley’s in St. James Missouri. My codes are reading CAMSHAFT IGNITION CONTROL (P000B) and IGNITION CONTROL MODULE COMBUSTION QUALITY INPUT SIGNAL (P1326)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520780May 6, 2023
VISIBILITY/WIPER
this is the third windscreen cracked due to stress crack,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520438May 4, 2023
ENGINE
We have been told by our local Hyundai dealership that the car is burning oil and is unsafe to drive. The dealership recommended a full engine replacement and put in the request to Hyundai HQ who denied the request. The dealership then told us that we need to drive the car for at least 4,000 miles and bring the car in for 24hr - 48hr testing every 1,000 miles. This is our primary family car and we have been told by our own mechanic and the dealership service center that the car is not safe to drive and could be a fire risk. Yet, Hyundai HQ is insisting that we do this oil consumption test and risk our lives and the lives of our children.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520479May 4, 2023
ENGINE
On the morning of April 22, 2023, I brought the vehicle in for a routine oil change and suddenly heard a loud knocking noise coming from the engine. The mechanic advised me to immediately bring the vehicle to a Hyundai service center. At no point was there any alert or warning sign such as a check engine light. I was left stranded with my newborn. The vehicle was brought into Freehold Hyundai in New Jersey for emergency service, and on April 25, 2023, I was informed that the vehicle needed a new engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520522May 4, 2023
ENGINE
My engine is abnormally burning oil with no leaks. Hyundai dealership technicians have verified no leaks. Every 800-1000 miles driven, my oil is down to less than half, and I have to get an oil change. I've now gotten 4 oil changes in 4500 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520339May 3, 2023
ENGINE
I am having a problem with my engine consuming oil. I also had loss of power in the engine when I was pulling out on a highway which was very dangerous. I took the car back to the dealership and they replaced the whole exhaust system and said it was dirty. I had another part replaced last year that they told me was dirty due to oil. I have taking the car back to the dealership for oil consumption test and the engine is still consuming oil. It is dangerous to drive because the engine can seize or I can lose power on the road. I have been in touch with Hyundai corporation many times and nothing is being done. my car has been brought in to the dealership six times since October last year due to this issue. The dealership told me that they are replacing engines but they are refusing to replace mine. They admitted there is a defect in these engines.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520358May 3, 2023
POWER TRAIN
Purchaseing the vehicle two months ago, the engine service light started blinking. Taking the vehicle to several shops including two hyundai dealers, I was informed the vehicle had an off market catalytic converter. I asked the dealership several times if there was any issues with the vehicle and they stated there was not. The engine first came on two weeks after the purchase of the vehicle. It is not safe to drive.The warranty nor the dealership will cover or assist.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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