Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11528667June 24, 2023
ENGINE
Engine seized and needs to be replaced, possibly due to bad rod bearing. Was also excessively burning oil and constantly needing to be checked prior to seizing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528565June 23, 2023
ENGINE
Vehicle has approx. 86,000 miles on it. Engine light came on in the middle of the desert. Was able to get vehicle into Hyundai dealership and they are recommending a new engine (upper engine problem specifically a valve issue; however, cannot guarantee for $8,000 price tag that just fixing the valve would totally fix the problem. Hence, the brand new engine recommendation). Not under manufacturer's warranty due to second ownership. TV commercials & website show first owner warranty info only, not second owner info. Feels misleading on Hyundai's part. Being stranded in the middle of the desert could be life-threatening when engine goes out. I've seen numerous engine complaints on the NHTSA website; however, would like to see an investigation into 2017 Hyundai Tuscon engines and why they are having so many verifiable problems. Dealerships can hide behind the facts that this specific VIN# related engine has not had a recall. (Other 2017 Hyundai Tuscon engines have had recall issues, but our vehicle based on VIN# has not). This should be investigated and changed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528603June 23, 2023
ENGINE
While passing a vehicle in a passing zone, all of my dash lights came on simultaneously and the engine killed. My fiancee and I were traveling at approximately 57 mph. She was driving and had to try maneuvering safely to the side of the road. We couldn't get it completely past the white line on the shoulder however and put our flashers on to warn other vehicles. Her great uncle Jim picked us up and towed us home on Mother's Day. My vehicle is available for inspection. My fiancee's uncle Dani came to look at it the following weekend and replaced the starter in case that was the issue. That didn't fix the problem. At that time he suspected the engine possibly "froze up". It sat in our yard until we had it towed the following month to a licensed auto repair facility (Dennys Auto in Dresser, Wisconsin). They inspected the vehicle and stated the engine was bad and replacement would cost $6,500+. I have owned this vehicle for 4 months prior to this incident and have put on less than 4,000 miles. I didn't file a police report or file an insurance claim as it was not damaged by an animal or other vehicle. We could have been hit by the car we were passing or any vehicle that drove by us when we were disabled on the side of the road. At this time I don't have any invoices available to upload as my vehicle is still at the auto shop until early next week. I can get statements from all parties involved upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528522June 23, 2023
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
The contact owns a 2022 Hyundai Tucson. The contact stated that the vehicle was taken to the local dealer for an alternator replacement. The vehicle was repaired. The contact stated that the vehicle was serviced at 45,000 however, upon retrieval of the vehicle, the mileage was 29,000. While driving, the idle START/STOP became inoperable. The radio failed to shut off and caused the battery to be drained. The contact called the dealer who informed him it would take six weeks for the battery to recalibrate. The manufacturer was not contacted. The failure mileage was approximately 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528309June 22, 2023
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at an unknown speed, an abnormal knocking sound started with the check engine warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the oil level was extremely low. The vehicle was taken to the dealer to service recall NHTSA Campaign Number: 21V727000 (Engine); however, the recall was not related to the failure. The manufacturer was notified of the failure. The vehicle was repaired. The failure mileage was approximately 63,000. The consumer stated that the vehicle was not repaired. The issue still persists, and the oil light never comes on. An oil consumption test from the mechanic was requested and the vehicle is to be checked after 1000 miles. Unfortunately, the oil only lasts approximately 400-600 miles before the engine starts knocking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528336June 22, 2023
ENGINE
Was driving on the highway and my car wouldn't go above 45mph, then check engine light and oil pressure lights came on. Pulled over on the shoulder and checked the oil and it was low oil by about 2 quarts. I checked the oil about 3 weeks prior and had no issues with oil loss and had no lights ever come on the dash prior. Had to get towed home because the car was sputtering and would accelerate. The car is inoperable now and needs engine repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528350June 22, 2023
POWER TRAIN, HYBRID PROPULSION SYSTEM
The contact owns a 2022 Hyundai Tucson. The contact stated while driving 55 MPH, the vehicle lost motive power without warning. The contact pulled over on the side of the road and turned off the vehicle. The contact was able to restart the vehicle and the vehicle operated normally. On another occasion while attempting to reverse out a parking spot, the transmission failed to shift into reverse. The vehicle was towed to the dealer and the transmission was replaced. On another occasion while starting the vehicle, the message indicating the Hybrid battery failure was displayed. The vehicle was taken to the dealer and the contact was informed that harness control needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but no assistance was provided. The failure mileage 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528417June 22, 2023
UNKNOWN OR OTHER
My 2012 hyundai tucson driver dash with the speedometer goes blank and I lose acceleration while driving and also the gears dissappear and I'm not able to reverse.yesterday the engine light turned on when I was driving but after I parked and turned car off and waited 10 minutes it was still on,but another 5 min after I turned it off and on again it turned off.looked on other forums alot of hyundai cars are having this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528428June 22, 2023
ENGINE
I have had engine problems with this car since I purchased in 2017. These issues range from transmission overheating, water pump replacement, and most recently, the car's engine failed while driving. The vehicle is now with the Hyundai dealer, who confirmed that a new engine replacement is required. My wife, toddler and 6-year old son where in the car when it failed while stopped in traffic. The car has excessive oil burn; therefore, I would purchase and add oil every 2-3 months to ensure oil levels do not reach an unsafe level, on top of regular oil changes. The oil light has never turned on despite these issues. The engine light came on only once after managing to restart the car and struggling to get the car to the Hyundai dealership after numerous start and stops on the way. For a car with less than 100k miles (6 years old), the car is the highest maintenance and poorest quality car I have ever owned. The car is unsafe and I have genuine concerns about other peoples' safety as it relates to the engine in this Hyundai Tucson. Additionally, my wife and I are not aggressive drivers and both have excellent driving records. We always take good care of our vehicles. This car was simply built poorly, as confirmed by the Hyundai dealership after stating that I need engine. I will contact again if Hyundai does not honor the warranty for this vehicle (10 year, 100k mile, original owner).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528112June 21, 2023
ENGINE
My car was having issues with the engine making a rattling sound and having difficulty accelerating. About a week after the symptoms came up, my car died on the side of the road. I am so lucky I was in a neighborhood and not on the freeway. No lights came on at all until 10-20 seconds before it died. I was able to get my car to the dealership and was told I'd need a new engine. Although I bought it used, I've only had this car for four months. I'm hoping Hyundai places the 2016 Tucson under recall as many others seems to have similar issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528198June 21, 2023
ENGINE
My engine has 98,000 miles and is burning two quarts of oil every 1000 miles. I have no visible oil leaks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527909June 20, 2023
ENGINE
THE VEHICLE HAD BEEN WELL MAINTAINED. HAVE RECEIPTS FOR MOST ALL SERVICES. AT AROUND 90,000 MILES, THE CAR STARTED "BURNING OIL" AND NEEDED FREQUENT TOP OFFS. AT 108,000 MILES, I HAVE CAR SERVICED AND STARTED A ROAD TRIP. IN LESS THAN 40 MILES, IT STARTED TO SHUDDER AND MISS FIRE ON THE INTERSTATE. CAUSING LOSS OF POWER AND CONTROL. FORTUNATELY, I WAS ABLE TO PULL OVER SAFELY OFF INTERSTATE 40. I DID NOT DRIVE FURTHER AND HAD CAR TOWED BACK TO TOWN. AT DEALERSHIP, I WAS TOLD "ENGINE FAILURE" DUE TO 2ND CYLINDER LOSS OF COMPRESSION, AND NEW ENGINE IS ONLY OPTION. I WAS DENIED ANY SERVICE UNDER WARRANTY DUE TO BEING OVER 100,000 MILES. THE DEALERSHIP WILL NOT WORK WITH ME ON VARIANCE OR GOODWILL GESTURE. I HAVE SEEN IN ONLINE FORUMS THAT THIS IS HAPPENING TO OTHER OWNERS. THE VEHICLE WAS WELL MAINTAINED AND NEVER GAVE ANY HINT OF THE PENDING FAILURE. I AM FILING THIS AS FORMAL COMPLAINT AND SAFETY HAZARD WITH THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527983June 20, 2023
ENGINE, HYBRID PROPULSION SYSTEM
The contact owns a 2022 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the hybrid alert warning light illuminated, and the vehicle then decelerated. The contact veered the vehicle off the road and turned the vehicle off and restarted the vehicle. The collision alert and check engine warning light illuminated. The vehicle was taken to the dealer where the contact was informed of an unknown issue with the power train however, the contact was informed that failure was corrected independently and that the check engine warning light needed to be reset. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure and provided a case number. The failure mileage was approximately 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528000June 20, 2023
ENGINE
In June of 2023, my check engine light came on and my vehicle lost the ability to accelerate. I took it into the local Hyundai dealership who said it would take 3 months to look at and that this wasn’t a major issue. The car would not accelerate past 45 mph and could barely go up an incline. The dealership never even ran a diagnostic. I checked my oil dip stick and there was barely any oil on it. My vehicle isn’t due for an oil change until September. A local oil change business said I barely had one quart in the engine. They ran the codes and they came up as a P000B and a P1326. Dealership still hasn’t returned my call.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527826June 20, 2023
STEERING
Power steering failed DURING vehicle operation while car was moving at speed. Steering wheel became excessively difficult to turn, severely limiting control of the vehicle and rendering the vehicle undriveable. Vehicle displayed DTC codes C168886 and C241396. These codes appear to be indicative of a failure of one or all of the power steering system wiring, motor, and electronic control unit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527694June 19, 2023
EQUIPMENT:ELECTRICAL
The regulator and motors have failed in all four windows. Two have been replaced with "panel assembly" parts - on 03/24/2022 the parts cost $383.09 and on 10/07/2022 the same [XXX] cost $470.16. I have not yet replaced the back two windows which are held in place by tape. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527731June 19, 2023
ENGINE
Engine needs replacement, possibly due to worn rod bearings. This matches the issue with Hyundai recall #209, which was for approximately 100,000 of the same year Tuscons. However, I was excluded from the recall and Hyundai now will not consider this a recall issue, even though it appears to be the same defect
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527673June 19, 2023
ELECTRICAL SYSTEM, STEERING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I've had numerous issues with my vehicle, including power steering, brakes, loss of power, and more. On a few occasions, I started my vehicle and put it into drive, only to find that the power steering hadn't disengaged. This led to near collisions, such as almost hitting another vehicle while backing out of a parking spot and nearly running into a wall. I've reported these issues to Hyundai multiple times, but the dealership can't reproduce the problem, despite having recordings of the incidents. I've also experienced delayed release of the electronic e-brake and it feeling like it hadn't fully disengaged. In a recent event, with passengers in the car, the e-brake auto-engaged while driving downhill, bringing the vehicle to a halt. I had to manually disengage it and restart the vehicle to resume normal operation. I contacted Hyundai customer service again, but I'm still waiting for a formal response. Other symptoms include loss of power during acceleration, engine starting issues, stuttering, and occasional burning smell from the brakes. Despite my efforts, Hyundai hasn't provided any solutions to these problems. I drive with multiple passengers in my vehicle all the time, including children and have major concerns regarding any of these issues happening, let alone while I am driving at higher speeds or with someone else driving my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527581June 18, 2023
ENGINE, UNKNOWN OR OTHER
I have 3 issues. #1. The transmission fails to shift only at certain times resulting in high RPM's on level road. #2. Engine has knocking noise at idle after having the engine knock sensor installed. #3 right, rear passenger door will not open from inside, or outside in spite of inside latch being manually opened or attempting to open with key fob activation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527493June 17, 2023
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Unknown what fails. After driving approximately 30 minutes on a highway, car suddenly stops accelerating and bucks a bit as it slows. Must turn off car and turn it back on to accelerate again. Happens on the highway frequently. Very dangerous as there’s no way to accelerate. Only stop. It’s like it can’t find a gear and the engine revs. It happened 6 times during a 2.5 hour drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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