Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11545661September 20, 2023
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, ENGINE
the entire computer system shorted out throughout the entire car. It did not let me select above all of what it affected. The entire car malfunction due to the dealer not doing predelivery inspection. They have the vehicle and have not given me a written explanation or reports as to what happened to cause this. This vehicle was defective and dangerous and should not have been sold.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545187September 18, 2023
ENGINE
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that the vehicle was previously repaired under TSB: 21-01-073H (Engine). The vehicle was taken to an independent mechanic, who informed the contact that the engine was misfiring. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545291September 18, 2023
POWER TRAIN
System failure: Powertrain/transmission. Safety: Driver is stranded without vehicle four hours from home. Driver and passenger could have been rear-ended when vehicle stalled and slowed. Confirmed and Inspected: Vehicle was towed at Hyundai's expense to local dealership but cannot be examined for 9 days. Warning: Engine light came on and vehicle was immediately parked. Symptoms: The 2022 Hyundai Tucson was purchased new on April 14, 2022, and has only 13,800 miles on it. Early in September 2023 when accelerating, the tachometer went way too high; and the vehicle stalled like it was in neutral. Four times on September 15, 2023, at 60 MPH, the vehicle jerked like it was going over rough pavement and fish tailed in the rear end. On September 16, 2023, at 60 MPH, the vehicle again acted like it was on rough pavement. When slowed for in-town traffic a few minutes later, the vehicle began jerking and shuddering constantly at around 30 MPH and would go no faster. The vehicle was barely able to go up a small incline, and the engine light came on. The vehicle was parked immediately. Today, September 18, 2023, Hyundai Customer Care towed the vehicle, at its expense, to the closest Hyundai dealer four hours away from where the driver lives. The local dealership cannot look at the vehicle until September 25, 2023, at 2:30 PM. The dealership where the vehicle was purchased refused to tow the vehicle at its expense and would only say "We can't do anything until we look at it." The dealer stated the vehicle has a misfiring cylinder caused by a No. 4 fuel injector. The fuel injector has been ordered, but the vehicle is still at the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545099September 18, 2023
POWER TRAIN, ENGINE
July.2023: Check Engine Light On ; It came as we were driving on the highway. Acceleration was sluggish due to this issue. Error code indicated that 1 of the 4 engine had issues. Escalated the issue to Hyundai Customer Service. Issue was resolved during first week of Aug.2023. Sept.2023 We were driving on the highway and Check Engine Light came once again. It was late at night. The acceleration was sluggish and managed to drive to a nearby hotel. Contacted Hyundai Customer Service. 2 out of 4 cylinder had issues (replace rotor, wiring etc.,). Dropped the car in a Hyundai dealership (Urbana, IL). Rented a rental car to drive back to MI. Given the recurring cylinder issue, Hyundai Customer Service is NOT willing to accept the issue with Engine. 2 out of 4 cylinders had issue. Remaining 2 cylinders may have similar issue. Given the issue, quality of 2022 Hyundai Tucson Engine design and build quality is a MAJOR issue and RISK for customers. Should you be driving in a freeway, acceleration will be sluggish and can cause major accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545034September 17, 2023
AIR BAGS
Since earlier in year, continue to get airbag warning light. Stays on for few minutes then goes out. So today checking NHTSA website to confirm if a recall has been issued. As of this date 9/17/23… no information available. So not sure if there is a problem or why the light continues to come on and then off?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545046September 17, 2023
VISIBILITY/WIPER
Since the day I took possession of the car there is a bad visibility situation with the windshield. It happens only when the sun is low in the sky and shining directly toward the windshield. Under those conditions the entire windshield has millions of dense specks or sparkles that impair visibility. I have already determined that this is NOT due to any contaminants/sap/dirt on the inside or outside of the glass. This is NOT due to any sandblasting of the outside of the glass. It is IN the glass, perhaps in the lamination. The dealer, once he determined that it is not due to any pitting, denied any responsibility, warranty, or concern. It is impossible, as far as I know, to reproduce this problem once the sun is high, so I cannot prove it to the dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544898September 16, 2023
ENGINE, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While driving on the highway going up a 6% grade incline, the car stopped accelerating and car engine stalled out. There were no previous warning signs or indications of engine problems prior to this incident. There was no light that alarmed any defect to the car. The car had always driven smoothly. I maintained proper maintenance and regular oil changes.The car only had 65,000 miles on it. The safety of my passengers were at risk due to stalling out on the highway, luckily there was no harm to myself or others on the road. The dealership confirmed that the engine will need to be replaced. The engine has not been inspected by the manufacture. Unfortunately, due to a rebuilt title was declined warranty coverage. The title was rebuilt due to hail damage, no crash or flood damage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544665September 15, 2023
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
When proceeding to move forward, the vehicle will sputter. Almost as if the vehicle is out of gas or not getting enough power to smoothly accelerate. This presents a very hazardous condition when leaving a red light or crossing an intersection. The vehicle jerks and sputters for about 2-4 seconds and then responds to the gas pedal and accelerates. Took it to the dealer and explained the problem and they said it's a known problem but there hasn't been a recommended fix and to drive the vehicle with the Turbo mode on. Even with Turbo mode on, the issue still persists.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544711September 15, 2023
ENGINE, ELECTRICAL SYSTEM
Recently the transmission was replaced because the original one was defective. After a couple of weeks, I had turned on the clean air control and it started blowing cold air, so I turned the heater control higher, and the air was even colder. I don't know why this started happening all of a sudden. I'm the type of driver that rarely turns on the heater or air conditioning, I always use the recycle air button that pulls from off the engine and from outside.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544833September 15, 2023
ENGINE, UNKNOWN OR OTHER
Lots of engine oil consumption And transmission since I bought car spend excessive engine oil and transmission fluid as well
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544788September 15, 2023
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
When driving the car and stopping at red lights, stop signs, or any other stops in traffic on roads and expressways, the car engine randomly dies and cannot restart between 3 and 10 mins. There is no warning when this is about to happen – the car engine simply dies and dashboard lights come on. There is no response from the car after shifting in Neutral or Park by pressing the start button with foot on brake. After some amount of time, the car will start. There is no warning before this is going to happen. The dealer (Patrick Hyundai) has inspected the car three times and has not been able to reproduce the problem as this happens randomly. They told me on my third visit to not bring the car back as they don't know what the problem is. The first time this happened was 4 months after I owned the car and has happened in excess of 6 times I now fear for my life when I drive this car. I was almost hit twice. I was stopped on a busy main street at a red light when the light turned green and all cars drove away and the truck approaching me assumed I would drive also but couldn’t because the car was stalled in the middle of the road. The truck veered away as last second to avoid my stationary car. The 2nd time was on expressway during traffic when stop and go driving was occurring and my car engine died again. As in previous case, vehicle behind me anticipated I would move forward like other cars but couldn’t and stopped inches from back bumper.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544362September 13, 2023
ENGINE
Engine was experiencing issues as described in the existing safety recall for 2017 Hyundai Tucsons (failed knock test at Hyundai dealer). Hyundai is only covering one half of the cost as they say it is not covered by the existing recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544390September 13, 2023
ENGINE AND ENGINE COOLING
Not to long after I purchased the car I have to put oil in the car every 4 to 5 weeks.Sometimes the motor sounds like it’s going to blow.The car slows down and sounds loud.Never once has a oil light turned on.When I checked the oil it doesn’t appear on the stick.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544350September 13, 2023
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I was driving at normal speed and all of a sudden the vehicle accelerated to a high speed. Took to dealer with all the other issues and they could not create the problem. They are trying to blame it on me for have two sets of mats. Also navigation unit is not the correct unit in car. When I apply the brake to stop it seems as if the frame is creaking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544064September 12, 2023
ENGINE
I am the second owner of this vehicle. Ever since my car had around 60,000 miles on it, at which time I still had extended warranty purchased, I've been having issues with the oil consumption. I started the oil consumption tests, after the first part of the test it was proven that my car was consuming too much oil. During the 2nd part of the oil consumption testing, the dealer ship did an engine combustion cleaning, which supposedly helped with the consumption of the oil. I was back to having the same issue with the engine consuming my oil only 4 months later. So now I am currently doing my second oil consumption testing. At both tests, I was assured that if my engine fail these tests, I will be getting a new engine for my car at no expense to me, and that Hyundai would cover all the costs. I currently failed both parts of the test and got approved for a new engine, but I will be responsible for covering 20% of the cost of the engine (around $1800). It was obvious that my car was having oil consumption issues when I still had my extended warranty (it expired at 72,000) and maybe my extended warranty wouldn't have an issue with covering the cost of the engine just like Hyundai is having issues. I hear and read about so many people having this issue and complaining about Hyundai this is ridiculous. I purchased this vehicle and gave me trust to Hyundai and all I've been having is issues with this vehicle. Also, before starting my second oil consumption testing, my catalytic converter got so clogged up from the engine oil that my vehicle lost power. I drive my car with my child in it, and being on the highway while the car loses power was very dangerous for us. Hyundai should be ashamed for selling people these cars that don't last
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544143September 12, 2023
UNKNOWN OR OTHER
Was told Hyundai is having a problem with motors and it’s burning oil quickly. There are recalls for it but not for my model and year. And my mechanic told me I have the same problem. Hyundai should extend the recall for 2018 Tucsons
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544165September 12, 2023
VISIBILITY
The contact owns a 2016 Hyundai Tucson. The contact stated that the driver’s and passenger’s side front windows and the passenger’s side rear door window regulators were inoperable. The contact stated that the regulators were making a whining sound but failed to roll up or roll down. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544086September 12, 2023
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Since I received my car, within a few couple of months I have noticed that the car would jump forward when changing the RPMs/gears. When I had brought it in for an oil change, I had mentioned it to the service tech and they told me they would run a diagnostic to see if anything would pop up but the likelihood hood it wouldn't show anything. The second time I mentioned it again while I was driving, the car would accelerate faster than normal as though it was on Sports Mode even though it wasn't, and then the car/engine would jump or make the car lunge forward as it was slowing down. They said they would look into it again but nothing was found. a few months later I was driving home on the freeway when my car jumped again, the engine turned off and I was in the middle of the freeway not being able to accelerate but take the speed I was going to move over to the emergency side in order not to get hit by another car. I got it towed into the dealership, they said they would get back to me after a few days and once they found out what happened, they had my car for about 2 weeks. They also wanted me to pay for a fuel system flush and returned the car to me on empty gas which was full when I brought it in. The back passenger window wasn't working either and I had brought that up to their attention saying if I were to bring it back in I would need to pay for a diagnostic to get it fixed. I was upset and brought it into another dealership to get fixed and mentioned again about the car jumping and afraid that I would be left on the side of the road or the engine would turn off again. They couldn't do anything without an engine light to be turned on. I'm afraid of driving my car but why am I paying for something that the dealership cannot fix or know that whatever they did wasn't fixing the problem? I have brought in my car time and time again to get seen or fixed before the major issue happened and now electrical parts of the car are faulty with things turning off randomly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544005September 12, 2023
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
When I’m at a dead stop, and start to drive off, there is a jerking at around 13 miles per hour. I believe it is when it is shifting from first into second gear. It happens often, but not all the time. This happened when I first bought my car, and I was told that the car has to get to know me. I thought this was true, because it seemed to have stopped at some point for a while. Now it is doing it again, but more dramatically. The jerking is very obvious. Also there have been about 5 times when the car revs by itself when I am in the 40’s. I am not pressing heaving on the gas, I am just driving, and it sounds like it slipped out of gear for a second and the car is revving, and then it just goes back to normal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543667September 10, 2023
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Vehicle would not accelerate leaving driveway. Was bucking as I went down the street. At end of street when I tried to turn off it stopped as I accelerated and I was almost rear ended. I pulled over there were no warning lights on at all. I pulled out as I wanted to turn around and go home and it would not accelerate again. I was able to make it home. I looked up problem on line and it seems like I am not alone. As it is Sunday going to call dealer tomorrow but not expecting them to take it in soon as most appointments take over 1 month to get. I am very scared to drive my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Tucson